Royal Victoria Hotel

Amazing service, very patient and helpful. The room was beautiful and very clean too!

Property has a lot of character and very pretty but was old and not modernized (outlets so so, door was difficult to use metal key), and fairly noisy at night

After reading reviews for this glorious 1000 year old hotel, I was so excited to visit. There was talk of walls having cracks, people moving in and out of doors labeled "do not enter", and dimly lit hallways. When I got to the hotel I got exactly what I was expecting a wonderfully maintained 1000 year old hotel. The staff were the most friendly Italian hotel staff I have ever encountered and I loved getting to stay in such a historic structure. Parts of this hotel are 1000 years old, it will not look like American hotels. It is 1000 years old. And it is wonderful to get to see that character in the building. (And yes as a former hotel employee, there are some doors employees use that they mark as "do not enter" for the general public). This hotel made us wish we allocated more time for Pisa on our trip. I highly recommend.

Hotel was in a good location but is very old fashioned and rooms are a bit shabby. Breakfast is adequate. Hotel OK for a 1 night stay.

Avoid at all cost! The location of this hotel is excellent and impossible to fault. It is central, with a lovely position on the river, making it ideal for exploring the area. The included breakfast was also a positive, with a good variety of options to suit different tastes. Unfortunately, the negatives far outweighed the positives. There was almost no protection from outside noise, and the street noise was constant, especially early in the morning when the street cleaners started. The bed was extremely uncomfortable and clearly not fit for purpose. Every movement caused the frame to creak loudly, which was hardly surprising given it appeared to be made from plywood. As a result, we had an awful night’s sleep and decided to check out after just one night and stay somewhere else. There was also no proper hot water. We only discovered this the following morning when we turned on the shower, and the water was barely lukewarm. The bathroom itself was in very poor condition, with missing tiles, obvious poor-quality repairs, and a bathtub that looked discoloured and unclean. The staff were pleasant on arrival, but much less helpful when we raised these issues at check-out. They suggested we should have reported them sooner, but the problems only became apparent late at night and the following morning. Whilst I understand this is an old hotel that has a nice charm, the basic standards of comfort and cleanliness were not met!

Basic but clean hotel room. Very friendly staff. Perfect for a couple nights in Pisa as it is close to main tourist area. It is noisy though due to this but the noise does stop in the night.

Our rooms had ill-fitting single framed windows that allowed the noise from revellers in to roomsinto the rooms until around 0430. My showers was

The ambience

Staff were great. Room was nice and large and clean. Breakfast was good. But things didn't work in the room like lights. The hotel just felt quite old and scruffy. I imagine it was a pretty splendid hotel years ago.

Lovely historic building by the river. Easy walk to look round the city, nice room and very helpful staff.

The room was adequate. As described and advertised in pictures. Furniture is dated and some of the bathroom tiling looks old, however this was as pictured and expected. All in all a nice character room. The staff were very helpful and helped with booking us taxis late at night. Overall happy to give 5 star rating.

Hotel is beautiful but in a creepy "overlook hotel" kind of vibe. Makes for great artistic pictures. Went exploring around the hotel and found there was a family living in one of the floors. And a few suspicious people walking around coming out of doors marked "do not enter" A bit noisy as its on a busy street. Says they had parking but they didnt have any. But I enjoyed my stay!

Parking lot, although good, I got lost several times and drove through unfamiliar areas. Didn't know there was a club around the corner, beds squeaked all night. Otherwise nice views, nice staff, young gentleman who served the hot chocolate was wonderful.

Room was spotless, bed was very comfortable, all the staff were extremely friendly. Sacha and the other girl attending to breakfast, were extremely lovely and helpful

Lovely room, comfy bed, very old style, traditional look.Will come back and would recommend the hotel to friend.

Hotel is tired. Needs an overhaul.

The hotel and over all experience was excellent

Good location

We loved our stay! The location was perfect, close to everything we wanted to see. Great view from our room. Highly recommended!

It was in an area of Pisa where you could walk to the Leaning Tower and other buildings around. We had a river view from our balcony on the first floor. It was a very quirky place with lots of artworks.