San Luca Palace Hotel

Hotels
9.6
/10
Exceptional
455 reviews

What Guests Say About Their Stay

Donald

10.0
/ 10
Room was very comfortable but starting to need a refresh. The bathroom was larg, but the shower was over a very deep bath, which made access and exiting a little difficult, as we are both in our late 70's. Location was excellent, a 1 minute walk from the bus station near the Porta Sant Anna at the western side of Lucca. Staff were excellent. Polite, friendly and helpful.

Christopher

10.0
/ 10
This was our favorite stay on our entire trip! Easy, safe, free parking on site. The owner was an extraordinarily friendly and helpful man. The breakfast was superb, and the area is beautiful. Will definitely be staying here again on future trips!

Sebastiano

10.0
/ 10
Excellent service! Friendly staff, very clean and spacious room and in the centre of all amenities. Highly recommend this hotel!
In the Area
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Via San Paolino, 103, Lucca, Tuscany, Italy, 55100

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at San Luca Palace Hotel is a good choice when you are visiting Lucca. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around San Luca Palace Hotel

Via San Paolino, 103, Lucca, Tuscany, Italy, 55100
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Lobby 2 San Luca Palace Hotel

Discover More About San Luca Palace Hotel

General


In Lucca (Lucca Historical Center)

Location


A stay at San Luca Palace Hotel places you in the heart of Lucca, steps from Lucca Courthouse and Porta Sant'Anna. This hotel is 11.8 mi (19 km) from Leaning Tower and 12.5 mi (20.1 km) from Arno River.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Lucca Courthouse - 0.2 km / 0.1 mi
Walls of Lucca - 0.2 km / 0.1 mi
Porta Sant'Anna - 0.3 km / 0.2 mi
Puccini Museum - 0.3 km / 0.2 mi
Piazza San Michele - 0.3 km / 0.2 mi
Museum of Comics and Imagery - 0.4 km / 0.2 mi
Church of San Michele in Foro - 0.4 km / 0.3 mi
Lucca City Hall - 0.4 km / 0.3 mi
Piazza Napoleone - 0.5 km / 0.3 mi
Via Fillungo - 0.5 km / 0.3 mi
Ducal Palace - 0.5 km / 0.3 mi
Church of Sant'Agostino - 0.6 km / 0.4 mi
Torre delle Ore - 0.6 km / 0.4 mi
Palazzo Pfanner - 0.6 km / 0.4 mi
San Giovanni Church - 0.7 km / 0.4 mi

The preferred airport for San Luca Palace Hotel is Galileo Galilei Airport (PSA) - 36.2 km / 22.5 mi

Facilities


Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. This Beaux Arts hotel also features a fireplace in the lobby and a banquet hall. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Business Facilities


Featured amenities include complimentary wired internet access, limo/town car service, and express check-out. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Dining


Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 7:30 AM to 10:30 AM.

Rooms


Make yourself at home in one of the 26 guestrooms featuring minibars and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have complimentary toiletries and bidets.

All facilities in San Luca Palace Hotel

Bar, Cafe and Lounge San Luca Palace Hotel
Bar, Cafe and Lounge
Entertainment Facility San Luca Palace Hotel
Entertainment Facility
Functional Hall San Luca Palace Hotel
Functional Hall
Common Space San Luca Palace Hotel
Common Space
Lobby San Luca Palace Hotel
Lobby

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Fireplace in lobby
  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Transportation

  • Limo or town car service
  • Area shuttle
  • Airport transfer

Food and Drinks

  • Breakfast
  • Snack bar

Connectivity

  • LAN Internet
  • Free WiFi

Things to Do

  • TV lounge

Business Facilities

  • Conference rooms

Accommodation Policy & General Information in San Luca Palace Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 23:30
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher and a smoke detector
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 23:30 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at San Luca Palace Hotel
26
Number of floors in San Luca Palace Hotel
4
Another facilities in San Luca Palace Hotel
Laundry service, Newspaper in lobby, Luggage storage, Express check-out, Porter

Frequently asked question in San Luca Palace Hotel

What are available facilities at San Luca Palace Hotel?
There are top facilites at San Luca Palace Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at San Luca Palace Hotel?
The standard check-in time at San Luca Palace Hotel is starting from 14:00 - 23:30 while the latest check-out time is at Before 11:00
Does San Luca Palace Hotel provide breakfast?
Yes, San Luca Palace Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of San Luca Palace Hotel?
San Luca Palace Hotel is a 4.0-star hotel.
How many floors does San Luca Palace Hotel have?
San Luca Palace Hotel has 4 floors.
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More Reviews from Other Guests in San Luca Palace Hotel

9.6
Exceptional
From 455 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

10.0

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
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Traveler Reviews San Luca Palace Hotel

Number of reviews per page
20
40
Top reviews
Chad
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice hotel and the included breakfast buffet was great.
Donald
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room was very comfortable but starting to need a refresh. The bathroom was larg, but the shower was over a very deep bath, which made access and exiting a little difficult, as we are both in our late 70's. Location was excellent, a 1 minute walk from the bus station near the Porta Sant Anna at the western side of Lucca. Staff were excellent. Polite, friendly and helpful.
Read More
Christopher
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This was our favorite stay on our entire trip! Easy, safe, free parking on site. The owner was an extraordinarily friendly and helpful man. The breakfast was superb, and the area is beautiful. Will definitely be staying here again on future trips!
Andrew
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The staff were very helpful, but what really stood out was the value
Stephen
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Fabulous staff and comfortable room. Could do with a kettle in the room
Sebastiano
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Excellent service! Friendly staff, very clean and spacious room and in the centre of all amenities. Highly recommend this hotel!
Faris
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Bed bugs!! Woke up in the middle of my first night with bites all over my neck, face and arms. Bed bugs crawling inside the bed! Didn't sleep that night and had to quickly pack and change rooms at 3 AM. First the night manager said to go back to bed. But then he relented when I showed him photos of blood and bugs on the sheets. Ruined my short vacation in Lucca as I couldn't sleep the next day wondering what was lurking in the bed... Had to inspect everything carefully - clothes, suitcase, shoes for days. And the itching and discomfort from the bug bites lasted almost 2 weeks. They said sorry and promised a refund. I contacted them about 10 times to follow up but they never sent me anything. I first thought they were sincere but now I find it hard to believe they were actually serious about it because they weren't very responsive and didn't seem to try very hard. Furthermore they kept suggesting how inconvenient the bed bugs were THEM, and how people keep bringing them in! Newsflash: it's your customers who are the most affected, and it's not up to us to bear the brunt of your inconveniences. A refund would be start, at the very least.
Read More
Russell
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The hotel is in an excellent location; the rooms were spacious and clean and the staff friendly and helpful.
Laura
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Very effusive welcome at check-in and help to park. Junior suite room very spacious, bed large and comfortable, I liked my pillow, OH didn’t like his. Room and bathroom clean. Hardwood floors meant wilderbeest occupants of room above kept us awake at all hours; must be migration time. Breakfast plentiful with many good things (including Prosecco) but real juice is extra, very odd. Best to stick to Italian breakfast ingredients IMO. Lucca is very compact within the walls so nowhere is very far to walk but this is a well located hotel very close to the famous San Michele. It isn’t an “excellent” hotel in the luxury category but it is very competitively priced and good value.
Read More
Tim
icon-with Partner
with Partner
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

My second visit to this hotel. The staff is amazing, the property historic and clean. Great room, love the stay!
Kimberly Ann
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Great hotel, wonderful food and nice staff.
Timothy
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

.
Pedro
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Hotel very well located with parking for guesses
Henrique
icon-with Partner
with Partner
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Excellent location
Jeffrey
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Love the older historic hotel with proximity to everything and a wonderful staff
Andrea
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

We loved our week at San Luca Palace Hotel and we cannot thank the staff enough for their help and assistance with any small request. We felt so welcome and hope to return at some stage. Special thanks to the breakfast team and their wonderful coffee!!!
Nick
icon-Leisure
Leisure
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

A lovely small hotel in a great location with a super breakfast buffet and very helpful staff
Heather
icon-Leisure
Leisure
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

A lovely place to stay. Comfortable bed and pillows, great showers and a delicious breakfast. Front desk support friendly and helpful.
Deborah
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Clean, quiet, relaxed & comfortable. Great staff. Good variety at breakfast. Terrific location! Ride the bikes!
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Really friendly and helpful. Went in night before to say we were checking in next day. Barbara really nice and said would store luggage on arrival, the room was actually available and given to us at 10.30 am on arrival Only had one night as had been staying in another hotel in Lucca. Room was quiet, clean and had everything you needed. Breakfast was good Stored luggage until our departure later in day.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 San Luca Palace Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 455 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

10.0

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews San Luca Palace Hotel

Number of reviews per page
20
40
Top reviews
Chad
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice hotel and the included breakfast buffet was great.
Donald
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room was very comfortable but starting to need a refresh. The bathroom was larg, but the shower was over a very deep bath, which made access and exiting a little difficult, as we are both in our late 70's. Location was excellent, a 1 minute walk from the bus station near the Porta Sant Anna at the western side of Lucca. Staff were excellent. Polite, friendly and helpful.
Read More
Christopher
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This was our favorite stay on our entire trip! Easy, safe, free parking on site. The owner was an extraordinarily friendly and helpful man. The breakfast was superb, and the area is beautiful. Will definitely be staying here again on future trips!
Andrew
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The staff were very helpful, but what really stood out was the value
Stephen
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Fabulous staff and comfortable room. Could do with a kettle in the room
Sebastiano
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Excellent service! Friendly staff, very clean and spacious room and in the centre of all amenities. Highly recommend this hotel!
Faris
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Bed bugs!! Woke up in the middle of my first night with bites all over my neck, face and arms. Bed bugs crawling inside the bed! Didn't sleep that night and had to quickly pack and change rooms at 3 AM. First the night manager said to go back to bed. But then he relented when I showed him photos of blood and bugs on the sheets. Ruined my short vacation in Lucca as I couldn't sleep the next day wondering what was lurking in the bed... Had to inspect everything carefully - clothes, suitcase, shoes for days. And the itching and discomfort from the bug bites lasted almost 2 weeks. They said sorry and promised a refund. I contacted them about 10 times to follow up but they never sent me anything. I first thought they were sincere but now I find it hard to believe they were actually serious about it because they weren't very responsive and didn't seem to try very hard. Furthermore they kept suggesting how inconvenient the bed bugs were THEM, and how people keep bringing them in! Newsflash: it's your customers who are the most affected, and it's not up to us to bear the brunt of your inconveniences. A refund would be start, at the very least.
Read More
Russell
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The hotel is in an excellent location; the rooms were spacious and clean and the staff friendly and helpful.
Laura
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Very effusive welcome at check-in and help to park. Junior suite room very spacious, bed large and comfortable, I liked my pillow, OH didn’t like his. Room and bathroom clean. Hardwood floors meant wilderbeest occupants of room above kept us awake at all hours; must be migration time. Breakfast plentiful with many good things (including Prosecco) but real juice is extra, very odd. Best to stick to Italian breakfast ingredients IMO. Lucca is very compact within the walls so nowhere is very far to walk but this is a well located hotel very close to the famous San Michele. It isn’t an “excellent” hotel in the luxury category but it is very competitively priced and good value.
Read More
Tim
icon-with Partner
with Partner
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

My second visit to this hotel. The staff is amazing, the property historic and clean. Great room, love the stay!
Kimberly Ann
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Great hotel, wonderful food and nice staff.
Timothy
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

.
Pedro
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Hotel very well located with parking for guesses
Henrique
icon-with Partner
with Partner
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Excellent location
Jeffrey
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Love the older historic hotel with proximity to everything and a wonderful staff
Andrea
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

We loved our week at San Luca Palace Hotel and we cannot thank the staff enough for their help and assistance with any small request. We felt so welcome and hope to return at some stage. Special thanks to the breakfast team and their wonderful coffee!!!
Nick
icon-Leisure
Leisure
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

A lovely small hotel in a great location with a super breakfast buffet and very helpful staff
Heather
icon-Leisure
Leisure
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

A lovely place to stay. Comfortable bed and pillows, great showers and a delicious breakfast. Front desk support friendly and helpful.
Deborah
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Clean, quiet, relaxed & comfortable. Great staff. Good variety at breakfast. Terrific location! Ride the bikes!
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Really friendly and helpful. Went in night before to say we were checking in next day. Barbara really nice and said would store luggage on arrival, the room was actually available and given to us at 10.30 am on arrival Only had one night as had been staying in another hotel in Lucca. Room was quiet, clean and had everything you needed. Breakfast was good Stored luggage until our departure later in day.
Read More
Number of reviews per page
20
40