Sant'Angelo, Matera

A very helpful and delightful staff, intent on making our stay as comfortable and enjoyable as possible.

Staying at Sant’Angelo was like stepping into a dream. The hotel is carved into the ancient stone of the Sassi, and every corner feels like a piece of living history. Our room was beautifully designed, blending the cave’s natural textures with elegant touches and modern comfort. The views over Piazza San Pietro Caveoso were breathtaking, especially at sunrise. The staff were incredibly welcoming and attentive. They helped us with bookings and local recommendations, and made our stay feel truly special and luxurious. Their warmth and professionalism added so much to the experience. The location made it easy to explore the winding alleys and nearby landmarks on foot. We left feeling like we’d experienced something truly unique and unforgettable. Highly recommended for anyone wanting to immerse themselves in the soul of Matera.

Staff attentiveness to detail second to none. Could not ask for more

Since the area of the hotel is on no parking zone I contacted the hotel on Expedia regarding nearby parkings but they never replied. The hotel’s email address was down so I got no help with parking. The room was very dusty and full of mosquitoes. The bathroom has a glass door which was uncomfortable. The restaurant’s menu was very limited with mostly burger and club sandwiches. Unfortunately the pizza wasn’t good either. The buffet breakfast was good and the restaurant staff was very friendly and kind. The property has many stairs so keep that in mind if you have any kind of knee injuries.

This is a property in the Sasso Caveoso in Matera, the most incredible and one of the most ancient places on earth. The views of the Sassi and the caves are incredible and the room carved in the rock was spacious and comfortable. I would have added a TV close to the bed and a second sink in the bathroom but altogether the place is great. Very good service ans evryone is superfriendly and helpful. Also great the breakfastr buffet

We had a wonderful stay. Excellent location. Service was outstanding, super friendly, and helpful. Very classy. Hope we can return here again someday. Highly recommend.

The room was beautiful but lacked lighting so it was difficult to see at night. The staff is absolutely lovely and very helpful.

The hotel is lovely. Room was great and the staff was really helpful. And the view from our room was breathtaking. Highly recommend

The staff was excellent, very well trained and extremely helpful arranging for private tours, dinner reservation and transportation. Would highly recommend this place. The location is perfect and the staff just enhanced the whole experience.

Our room was a cave which was unique. Unfortunately, where the seating area was located in the back of the cave was very dark without proper lighting so a little depressing. The only way down is to leave your car at a garage and take the shuttle down that has to be booked. They don’t explain the charges for that ahead of time so the price of the garage and shuttle can add up!

Nice

Lovely place, highly recommend this hotel, great location, clean, very attentive staff and great service over all, delicious breakfast, for dinner outstanding great food at the restaurant. Thanks for all.

Beautiful hotel with excellent location. Amazing views.

The staff was excellent!! Particularly Michelle at the reception!!

The most beautiful place to stay in Matera friendly staff at all hours and the cave room was just an Amazon experience

We arrived on a Monday before our check-in time and I get we’re already ready for us. Which was nice. We took their largest, superior ayote for 2 nights. Everything was great except for the fact that it was incredibly hot in the room ever evening. Even when it was actually cold outside. The heating system was just WAY TOO HOT and we couldn’t control it. We turned everything off (any thing that could be turned off that is) and it was still WAY too hot. When we called the lobby they said that the heating was shared by all rooms so there was absolutely nothing we could do about it except open the window. Unfortunately that allowed for mosquitos to come in and cause other types of discomfort as I suffer from high sensitivity to bug bites. Overall the hotel staff was wonderful, the breakfast service was very good and the location was as excellent. For a 5-star Luxe hotel however, I think that the mattress was just “ok”. If these things were improved, we would definitely consider coming back. The large, in-room hottub and our large balcony overlooking the ravine and the caves made it all worth it.

Hotel is lovely and Matera was a unique experience. Unfortunately, our hotel room air condition wasn’t working and the hotel was fully booked. They weren’t able to solve the issue and we felt the service was average. For a 5-star hotel to not have their air working / find an alternative solve for their guests during the summer. They did give us a fan which didn’t help much and took off a €20 for a dessert we enjoyed on their terrace - but it wasn’t really going to cover for a poor nights sleep. I still rate the hotel well as it is a lovely place, rooms are adorable and the experience of Matera is great. Just make sure to check the air condition as soon as you check in to the hotel.

Would never stay here again Rude staff Not very considerate

Amazing cave experience in a unique city. Dealt impressively with Covid restrictions and we felt safe and well looked after. Suite 63 worth paying the extra for. Staff very helpful and would certainly return. Location superb. Recommend valet parking service as trying to park in Matera is difficult

Absolutely beautiful room, outstanding location, impeccable service. Couldn’t wait l to come back each day, to relax and enjoy the comfort and luxury of our room.