Staying at Franklyn D. Resort & Spa is a good choice when you are visiting Saint Ann.
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Franklyn D. Resort & Spa
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8.6
/10
Very Good
472 reviews
What Guests Say About Their Stay
Rebecca Ann
10.0
/ 10
if you have kids ages babies to I would say 12 this would be the ideal place , quaint intimate and gives parents especially SINGLE MOTHERS A break .They have snorkeling that comes with your stay, scuba if you want I think .. access to an amazing beach off the side of the property.. The food is great and they will work with your children food needs . Both of my children are autistic and Ms.Trudy who was their nanny was the most amazing person ever, my children who are 4.5 and 7.5 adores her and their stay .This is perfect for autism families TBH , safe small resort easy layout and a steady routine . ALSO YOUR NANNY CAN GO ON THE EXCURSIONS WITH YOU IF YOU WANT . The staff hands down is the best .. From Ms chrissy, Sammy, shanquie, davian and I cant forget the kids favorite ALEX ... tip accordingly and generously, the staff deserves it and then some .. they have mango tree and coconut trees .. I mean there is soo much that I cant even remember. Oh and there and ATM and small market in walking distance.. Oh there's kayaking also ...
Kendra Keikiokalani
10.0
/ 10
The staff was excellent, made us feel welcomed and always checking in on us to see if we're ok. Shout out to the front desk for upgrading my room so that I didn't have to share bed with my mom. Shout out to the kitchen/dining staff also for making my mom's birthday special ❤️
Stephen
10.0
/ 10
With the possible exception of some places in Italy, I have NEVER been to such a child-friendly environment. The staff were incredible and made us feel like home. It was like staying in a Jamaican uncle's house on the beach. We will definitely go back!
In the Area
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201 Runaway Bay, Saint Ann, Jamaica, 99999
Main Facilities
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Swimming Pool
Restaurant
Parking
WiFi
What's around Franklyn D. Resort & Spa
201 Runaway Bay, Saint Ann, Jamaica, 99999
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Discover More About Franklyn D. Resort & Spa
General
Near Cardiff Hall Beach
Location
When you stay at Franklyn D. Resort & Spa in Runaway Bay, you'll be in the entertainment district, within a 10-minute walk of Cardiff Hall Beach and Ocean View Beach. This all-inclusive hotel is 14.2 mi (22.9 km) from Dunn's River Falls and 0.6 mi (1 km) from Runaway Bay Beach.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Cardiff Hall Beach - 0.7 km / 0.4 mi
Ocean View Beach - 0.7 km / 0.4 mi
Runaway Bay Beach - 1.1 km / 0.7 mi
Flavours Beach - 1.1 km / 0.7 mi
Salem Beach - 3.4 km / 2.1 mi
Green Grotto Caves - 5.2 km / 3.2 mi
Puerto Seco Beach Park - 7.8 km / 4.8 mi
Puerto Seco Beach - 8 km / 4.9 mi
Discovery Bay United Church - 8.2 km / 5.1 mi
Cranbrook Flower Forest - 12.1 km / 7.5 mi
Priory Beach - 12.5 km / 7.8 mi
St Mark's Anglican Church - 13.1 km / 8.2 mi
Seville Great House - 14.2 km / 8.8 mi
Our Lady of Perpetual Help Roman Catholic Church - 14.3 km / 8.9 mi
Bengal Beach - 14.8 km / 9.2 mi
The nearest airports are:
Ocho Rios (OCJ-Ian Fleming Intl.) - 42.4 km / 26.3 mi
Sir Donald Sangster Intl. Airport (MBJ) - 71.3 km / 44.3 mi
The preferred airport for Franklyn D. Resort & Spa is Sir Donald Sangster Intl. Airport (MBJ).
Facilities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, a waterslide, and an outdoor tennis court. Additional features at this hotel include complimentary wireless internet access, concierge services, and free babysitting.
Business Facilities
Featured amenities include luggage storage, laundry facilities, and a library. Planning an event in Runaway Bay? This hotel has 1500 square feet (139 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Dining
Satisfy your appetite with international cuisine at Honeycomb Shore, one of the hotel's 4 restaurants. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Rooms
Make yourself at home in one of the 54 guestrooms, featuring kitchens with refrigerators and stovetops. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and separate sitting areas.
All facilities in Franklyn D. Resort & Spa
Entertainment Facility
Functional Hall
Common Space
Accommodation Services
Exterior
Sports and Recreations
- Beach volleyball
- Diving
- Fitness center
- Basketball
- Table tennis
- Game room
- Volleyball
- Fishing
- Mini golf
- Billiard
- Tennis court
Things to Do
- Outdoor pool
- Entertainment for adults
- Karaoke
- Spa
- Picnic area
- Garden
- Library
- Waterslide
- Pool sun loungers
Family-friendly Facilities
- Kids club
- Toys
- Children games
- Children pool
General
- Smoking area
- Banquet
- Parking
- Terrace
Hotel Services
- Wedding service
- Luggage storage
- Porter
- Concierge
Public Facilities
- Coffee/tea in lobby
- Parking
- Safety deposit box
Nearby Facilities
- Gift shop
- Shops
- Hair salon
Kids and Pets
- Babysitting
- Children facilities
Accessibilty
- Accessible parking
- Disabled access friendly
Business Facilities
- Meeting rooms
- Conference rooms
Food and Drinks
- Poolside bar
Connectivity
- Free WiFi
Accommodation Policy & General Information in Franklyn D. Resort & Spa
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 11:00
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets
Service Animals Not Allowed
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General Information
Popular Facilities | Swimming Pool, Restaurant, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 11:00 |
Available rooms at Franklyn D. Resort & Spa | 54 |
Number of floors in Franklyn D. Resort & Spa | 2 |
Another facilities in Franklyn D. Resort & Spa | Beach volleyball, Diving, Fitness center, Basketball, Table tennis |
Frequently asked question in Franklyn D. Resort & Spa
What are available facilities at Franklyn D. Resort & Spa?
There are top facilites at Franklyn D. Resort & Spa such as Swimming Pool, Restaurant, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Franklyn D. Resort & Spa?
The standard check-in time at Franklyn D. Resort & Spa is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
What is the star rating of Franklyn D. Resort & Spa?
Franklyn D. Resort & Spa is a 4.0-star hotel.
How many floors does Franklyn D. Resort & Spa have?
Franklyn D. Resort & Spa has 2 floors.
How many rooms are available at Franklyn D. Resort & Spa?
Franklyn D. Resort & Spa has 54 rooms in total.
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More Reviews from Other Guests in Franklyn D. Resort & Spa
Overall Ratings & Reviews Franklyn D. Resort & Spa
Other sources (472)
8.6
Very Good
From 472 reviews
Cleanliness
8.8
Room Comfort
8.6
Location
7.8
Service and Facilites
9.4
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Traveler Reviews Franklyn D. Resort & Spa
Number of reviews per page
20
40
Top reviews
Rebecca Ann
with Children
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
if you have kids ages babies to I would say 12 this would be the ideal place , quaint intimate and gives parents especially SINGLE MOTHERS A break .They have snorkeling that comes with your stay, scuba if you want I think .. access to an amazing beach off the side of the property.. The food is great and they will work with your children food needs . Both of my children are autistic and Ms.Trudy who was their nanny was the most amazing person ever, my children who are 4.5 and 7.5 adores her and their stay .This is perfect for autism families TBH , safe small resort easy layout and a steady routine . ALSO YOUR NANNY CAN GO ON THE EXCURSIONS WITH YOU IF YOU WANT . The staff hands down is the best .. From Ms chrissy, Sammy, shanquie, davian and I cant forget the kids favorite ALEX ... tip accordingly and generously, the staff deserves it and then some .. they have mango tree and coconut trees .. I mean there is soo much that I cant even remember. Oh and there and ATM and small market in walking distance.. Oh there's kayaking also ...
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Marie
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Awesome
Guadalupe
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Pro and cons.
My plan was to sit at the resort and not do anything else.
Pros
Round trip airport shuttle
Food included/drinks
Clear beach next door
Boat/kayak
Lifeguard on deck
Cons
Didn’t feel welcomed when dining there. The servers weren’t very friendly.
There are more pros than cons, but I know customer service can either make or break your trip. This was definitely a break moment. Would I stay here again, no.
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Julie Alberta
with Partner
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
This is an older resort but it’s authentic to Jamaica. The staff were amazing!!! If you want to feel the relaxed feeling of being home, this is definitely the place to be. The food was delicious and the drinks were very good. The beach was tiny but nice. There’s a larger beautiful beach for people who want something bigger. The large pool was great and the water slide was really fun. We loved it that the resort was small. We will definitely be returning!! One love!!
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Kendra Keikiokalani
Family
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
The staff was excellent, made us feel welcomed and always checking in on us to see if we're ok. Shout out to the front desk for upgrading my room so that I didn't have to share bed with my mom. Shout out to the kitchen/dining staff also for making my mom's birthday special ❤️
Brittany
with Children
2.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Not as expected. Staff are very pleasant and well groomed. Nothing was open. Pool was never cleaned had to wait to get in and when it did get cleaned it rained. Not much food to choose from.
Oral
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
It’s okay for me I don’t know about everyone else I am low key person
Stephen
with Children
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
With the possible exception of some places in Italy, I have NEVER been to such a child-friendly environment. The staff were incredible and made us feel like home. It was like staying in a Jamaican uncle's house on the beach. We will definitely go back!
Kamisha
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
I loved the atmosphere and the people were friendly. I would stay again!
Deolall
with Partner
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Yes
Keri
with Children
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
My family and I had a great time here. It is much smaller than I’m used to but the kindness and smiles from everyone who worked there certainly made up for that. The service staff went above and beyond everyday and always had a smile to give. The food was great and we enjoyed sampling some Jamaican food. The jerk chicken and hand breaded onion rings were enjoyed daily by us.
We would certainly return if we come back to Runaway Bay in the future!
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Victor
with Children
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
The property is an amazing vacation destination with family. Super family friendly and oriented.
Staff is really attentive. Nannies for the kids are very good and the property has great entertainment.
The property has suffered Hurricane damage. But they are working on getting everything back in order.
Highly recommend for a good, relax away vacation where you and the kids can both relax and enjoy.
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Rollington
8.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
N/A
Maria
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
The airport shuttle was straightforward and the driver was welcoming.
Donato
with Children
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Beautiful location
Jana
with Children
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
The beach view was absolutely stunning. The property is still working through a few remodels after the hurricane in November 2025, but it didn’t take away from the experience. What truly makes this place special is the staff and the owner. They are some of the kindest people you’ll meet and make you feel like part of the family from the moment you artive
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melissa
with Children
2.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Now I tried to give this property grace because the employees are so sweet. The managers and staff truly
Are understandable. This property was far below my standards. You have to be accustom to staying at like a Red roof Inn in the states to be comfortable here. Ants on the bed biting me at night. Rust and peeling of paint. No care given to the property grounds. The bar had basically no drinks. No grill guy cooking with no gloves and scratching every part of his body. I’m in the medical field and was severely disgusted. What was suppose to be a 4-5 night stay ended up being a one night and left to go to Moon Palace. Where it felt like a breath of fresh air. Back to this resort— the slide looked as if it needed renovation. Horrible condition. The beach access was minimal and filthy. Nothing was neat and nothing looked like the pictures. It took me a while to do this review because I want all businesses to make money but this one is for people looking to getaway with the bare minimum. The food was HORRIBLE my kids described it as eating cardboard. Like eating just to get full because nothing had a taste. It was the worst hotel I have ever stayed at. But the staff was understanding to my standards and allowed me to depart. The check-in process was still on paper. Like literally where is the money going—not in improving the facility. They blame it on the hurricane come like the hurricane should have just take it away. The blame Wi-Fi, food, light, everything on the hurricane.
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Wyatt
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
This place is a hidden gem!!! Owner and staff were amazing… Highly recommend
Gloria M
2.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Only 1 restaurant open, it rained one night and water came into the room from the ac and roof that flooded the bedroom floor causing my daughter to fall and hurt her knee and elbow as she got off the bed, i reported this to the stuff and all they did was to clean the floor. outdated infrastructure, small rocky beach making unsuitable to swimming , and inconsistent food quality. Old and stained loungers, and poor water pressure . Stray cats in dining areas, children play area grounds are unkempt with debris making it dangerous for children. This felt mostly like a Motel or an unkempt camp rather than a resort. The nanny services was the primary draw but i was very disappointed because our assigned nanny did not make any effort to make a connection either us but rather was socializing with another family she wasn’t assigned to.
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Gloria
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
I recently sent my mom to Franklyn D. Resort in Runaway Bay, Jamaica to celebrate her 69th birthday, and I cannot say enough wonderful things about the experience she had there. From the moment she arrived, the staff treated her like royalty. Everyone was incredibly warm, welcoming, and attentive.
They truly went above and beyond to make her birthday special. They decorated her chair with beautiful gold and black balloons and surprised her with a full birthday cake. What touched me even more was their kindness when she wasn’t feeling well one day—someone from the resort personally took her to the pharmacy to make sure she was okay. That level of care meant the world to me.
Franklyn D. Resort may not advertise itself as a five-star luxury hotel, but the treatment and hospitality they provide is absolutely five-star. If you are traveling with family, kids, celebrating a birthday, or even sending an elderly loved one to relax, you can rest assured they will be in good hands—even if traveling alone.
Thank you to the amazing team at Franklyn D. Resort for making my mom’s birthday unforgettable. I highly recommend this resort to anyone looking for genuine Jamaican hospitality and heartfelt service.
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Number of reviews per page
20
40
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