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Franklyn D. Resort & Spa

Name: Franklyn D. Resort & Spa
Address: 201 Runaway Bay, Saint Ann, Jamaica, 99999, 201 Runaway Bay, Saint Ann, 99999, Jamaica
Rating: 8.6

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8.6

/10

Very Good

474 reviews

What Guests Say About Their Stay

Natalie

10.0

/ 10

This place is absolutely wonderful. The staff were so nice and accommodating. I wish I knew about this place when my kids were much younger. I felt like our nanny was part of our family. Very attentive and caring. Great environment for families. I loved it so much I even stayed an extra night because I wasn’t ready to leave.

Karen

10.0

/ 10

The property was very kids friendly, I had an amazing time with my grandchildren, nanny services was a blessing, thank you Sophie for your time and patience, friendly staff, the room was clean and spacious, my new vacation home whenever am in Jamaica with children

Rebecca Ann

10.0

/ 10

if you have kids ages babies to I would say 12 this would be the ideal place , quaint intimate and gives parents especially SINGLE MOTHERS A break .They have snorkeling that comes with your stay, scuba if you want I think .. access to an amazing beach off the side of the property.. The food is great and they will work with your children food needs . Both of my children are autistic and Ms.Trudy who was their nanny was the most amazing person ever, my children who are 4.5 and 7.5 adores her and their stay .This is perfect for autism families TBH , safe small resort easy layout and a steady routine . ALSO YOUR NANNY CAN GO ON THE EXCURSIONS WITH YOU IF YOU WANT . The staff hands down is the best .. From Ms chrissy, Sammy, shanquie, davian and I cant forget the kids favorite ALEX ... tip accordingly and generously, the staff deserves it and then some .. they have mango tree and coconut trees .. I mean there is soo much that I cant even remember. Oh and there and ATM and small market in walking distance.. Oh there's kayaking also ...

In the Area

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201 Runaway Bay, Saint Ann, Jamaica, 99999

Main Facilities

This accommodation offers:

Outdoor pool

Diving

Mini golf

Waterslide

Poolside bar

Basketball

Tennis court

Fishing

Parking

Luggage storage

Garden

Fitness center

Kids club

Toys

Staying at Franklyn D. Resort & Spa is a good choice when you are visiting Saint Ann.

What's around Franklyn D. Resort & Spa

201 Runaway Bay, Saint Ann, Jamaica, 99999

Discover More Places

Discover More About Franklyn D. Resort & Spa

General
Near Cardiff Hall Beach

Location
When you stay at Franklyn D. Resort & Spa in Runaway Bay, you'll be in the entertainment district, within a 10-minute walk of Cardiff Hall Beach and Ocean View Beach. This all-inclusive hotel is 14.2 mi (22.9 km) from Dunn's River Falls and 14.7 mi (23.7 km) from Mystic Mountain.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Cardiff Hall Beach - 0.7 km / 0.4 mi
Ocean View Beach - 0.7 km / 0.4 mi
Runaway Bay Beach - 1.1 km / 0.7 mi
Flavours Beach - 1.1 km / 0.7 mi
Salem Beach - 3.4 km / 2.1 mi
Green Grotto Caves - 5.2 km / 3.2 mi
Puerto Seco Beach Park - 7.8 km / 4.8 mi
Puerto Seco Beach - 8 km / 4.9 mi
Discovery Bay United Church - 8.2 km / 5.1 mi
Cranbrook Flower Forest - 12.1 km / 7.5 mi
Priory Beach - 12.5 km / 7.8 mi
St Mark's Anglican Church - 13.1 km / 8.2 mi
Seville Great House - 14.2 km / 8.8 mi
Our Lady of Perpetual Help Roman Catholic Church - 14.3 km / 8.9 mi
Bengal Beach - 14.8 km / 9.2 mi

The nearest airports are:
Ocho Rios (OCJ-Ian Fleming Intl.) - 42.4 km / 26.3 mi
Sir Donald Sangster Intl. Airport (MBJ) - 71.3 km / 44.3 mi

The preferred airport for Franklyn D. Resort & Spa is Sir Donald Sangster Intl. Airport (MBJ).

Facilities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, a waterslide, and an outdoor tennis court. Additional features at this hotel include complimentary wireless internet access, concierge services, and free babysitting.

Business Facilities
Featured amenities include luggage storage, laundry facilities, and a library. Planning an event in Runaway Bay? This hotel has 1500 square feet (139 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).

Dining
Satisfy your appetite with international cuisine at Honeycomb Shore, one of the hotel's 4 restaurants. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.

Rooms
Make yourself at home in one of the 54 guestrooms, featuring kitchens with refrigerators and stovetops. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and separate sitting areas.

All facilities in Franklyn D. Resort & Spa

Facility

Outdoor pool

Diving

Mini golf

Waterslide

Poolside bar

Basketball

Tennis court

Fishing

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Kids and Pets

Babysitting
Children facilities

Family-friendly Facilities

Kids club
Toys
Children games
Children pool

Food and Drinks

Poolside bar

Things to Do

Outdoor pool
Entertainment for adults
Karaoke
Spa
Picnic area
Garden
Library
Waterslide
Pool sun loungers

Connectivity

Free WiFi

General

Smoking area
Banquet
Parking
Terrace

Accessibilty

Accessible parking
Disabled access friendly

Public Facilities

Coffee/tea in lobby
Parking
Safety deposit box

Business Facilities

Meeting rooms
Conference rooms

Hotel Services

Wedding service
Luggage storage
Porter
Concierge

Nearby Facilities

Gift shop
Shops
Hair salon

Sports and Recreations

Beach volleyball
Diving
Fitness center
Basketball
Table tennis
Game room
Volleyball
Fishing
Mini golf
Billiard
Tennis court

Accommodation Policy & General Information in Franklyn D. Resort & Spa

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

, This property offers transfers from the airport. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property offers airport shuttle service from Sangster International Airport (MBJ) only.

Pets

Service Animals Not Allowed

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - 00:00 - to 11:00
Available rooms at Franklyn D. Resort & Spa	54
Number of floors in Franklyn D. Resort & Spa	2
Another facilities in Franklyn D. Resort & Spa	Babysitting, Children facilities, Kids club, Toys, Children games

Frequently asked question in Franklyn D. Resort & Spa

What is normal check-in & check-out time at Franklyn D. Resort & Spa?

The standard check-in time at Franklyn D. Resort & Spa is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00

What is the star rating of Franklyn D. Resort & Spa?

Franklyn D. Resort & Spa is a 4.0-star hotel.

How many floors does Franklyn D. Resort & Spa have?

Franklyn D. Resort & Spa has 2 floors.

How many rooms are available at Franklyn D. Resort & Spa?

Franklyn D. Resort & Spa has 54 rooms in total.

What do past guests say about Franklyn D. Resort & Spa?

Franklyn D. Resort & Spa is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Franklyn D. Resort & Spa

Overall Ratings & Reviews Franklyn D. Resort & Spa

Other sources (474)

8.6

Very Good

From 474 reviews

Cleanliness

8.8

Room Comfort

8.6

Location

7.8

Service and Facilites

9.4

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Traveler Reviews Franklyn D. Resort & Spa

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Top reviews

Angela

with Friends

4.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

My stay here was the worst I had at any all inclusive resort. Some of the staff were pleasant and some look like they did not want to be bothered. Food was ok but only one restaurant was operable. Internet was down the whole time and only live entertainment was between 7-8:30pm. This resort needs an overall upgrade as the advertisement does not live up to the reality

Marla

with Children

6.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

The property is large and the views are spectacular of the ocean and access to the beach and pool is great. The nanny service is an asset to families with smaller children. We had a wonderful nanny (Roxanne) who made our stay enjoyable. The WiFi service inside the room was unstable throughout even after the technician came and tried to rectify it. We had an issue with some members of staff during the dinner session, acting less than professional which was brought to the attention of the manager. They offer transportation to the airport, our JUTA tour operator was wonderful.

Tarea

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The staff was amazing. The entertainment was the absolute best.

christina

6.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

The Staff at this location is amazing! The location is on the beach and peaceful ❤️ My main complaint was the upkeep of the hotel. My room did not have a working TV My whole trip. As a solo traveller I like to have background noise at night. Even if there was a smart TV, I could have had YouTube or something on, but it was an old TV with no cable. When I brought it to the attention of the front desk, they said the cable has been out for awhile. The air conditioning was spotty , but I could manage. The meals were served at inconvenient times. The one night I missed dinner by 10 minutes, the server basically said nothing she could do. It was a bus boy that came to my rescue , he approached me and said he could get me a plate for dinner and carried it out for me. Should this not have been the response from the server/hostess? Not the person clearing the dishwasher? My friend had a bad experience, with his room. 2 nights the air conditioning stopped working when we came in at 11pm and no one was around to assist. He had to stay with me those nights after unsuccessfully attempting to sleep in the sweat lodge of a room. What if he was truly a solo traveler? Nit only was he inconvenienced by I was as well. I don't expect the staff to be HVAC experts, however I do expect management to step up amd provide the services and amenities that guests paid for.

Natalie

with Children

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

IRYNA

with Children

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

It’s definitely not 5 stars Hotel. HOWEVER, if you have kids and like a local food, this hotel is for you. I traveled with two 9 years old, and on our way back home they asked if we can come back. We had the nice room with a beautiful view, and nanny service was included. Nanny Melrose was with kids most of the time, and they like her. Sanique from kids club is amazing. She does her best to entertain kids. The hotel has small and not really swimmable beach, but 2-3 minutes walk from the pool there is a nice public beach.

Karen

Friends and family Family

10.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

ozetta

6.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Most of the staff were super helpful and most were very friendly. The place itself is very old and needs to be upgraded. The boat needs to be replaced, engine stopped while we were out in the ocean. It was scary for my family but the staff on board were resilient. It was not their fault. The boat is super old. The gym equipment is very old, needs upgrade. The arts & craft were minimal and needs to purchase more supplies Again, staff was great but the supplies were low. The gift shop had virtually no sizes. The small beach access had very old chairs and no umbrellas. Towels scarce. It was not at all what I expected. We made the most of it for 8 days. I did not complain because we were out of the county and the did not want any problems for my family so we did our best to enjoy. I would not stay there again.

Kimberly

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Amazing time !!! Gem of a place !!

Rebecca Ann

with Children

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Marie

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Awesome

Guadalupe

8.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Pro and cons. My plan was to sit at the resort and not do anything else. Pros Round trip airport shuttle Food included/drinks Clear beach next door Boat/kayak Lifeguard on deck Cons Didn’t feel welcomed when dining there. The servers weren’t very friendly. There are more pros than cons, but I know customer service can either make or break your trip. This was definitely a break moment. Would I stay here again, no.

Julie Alberta

with Partner

8.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

This is an older resort but it’s authentic to Jamaica. The staff were amazing!!! If you want to feel the relaxed feeling of being home, this is definitely the place to be. The food was delicious and the drinks were very good. The beach was tiny but nice. There’s a larger beautiful beach for people who want something bigger. The large pool was great and the water slide was really fun. We loved it that the resort was small. We will definitely be returning!! One love!!

Kendra Keikiokalani

Family

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

The staff was excellent, made us feel welcomed and always checking in on us to see if we're ok. Shout out to the front desk for upgrading my room so that I didn't have to share bed with my mom. Shout out to the kitchen/dining staff also for making my mom's birthday special ❤️

Brittany

with Children

2.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Not as expected. Staff are very pleasant and well groomed. Nothing was open. Pool was never cleaned had to wait to get in and when it did get cleaned it rained. Not much food to choose from.

Oral

8.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

It’s okay for me I don’t know about everyone else I am low key person

Stephen

with Children

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

With the possible exception of some places in Italy, I have NEVER been to such a child-friendly environment. The staff were incredible and made us feel like home. It was like staying in a Jamaican uncle's house on the beach. We will definitely go back!

Kamisha

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

I loved the atmosphere and the people were friendly. I would stay again!

Deolall

with Partner

8.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

Yes

Keri

with Children

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

My family and I had a great time here. It is much smaller than I’m used to but the kindness and smiles from everyone who worked there certainly made up for that. The service staff went above and beyond everyday and always had a smile to give. The food was great and we enjoyed sampling some Jamaican food. The jerk chicken and hand breaded onion rings were enjoyed daily by us. We would certainly return if we come back to Runaway Bay in the future!

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.