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Fenix West
Hotels
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9.2
/10
Exceptional
139 reviews
What Guests Say About Their Stay
John
10.0
/ 10
The room was absolutely spotless and incredibly clean, making it the perfect place to chill and relax. Do note that bottled drinking water is not provided, so you'll want to bring your own water bottles for your stay. On the plus side, the front desk team was very helpful and provided great recommendations whenever needed!
Bernard
10.0
/ 10
Great front desk help and ski locker area, nice quiet rooms and close to other hotel for food
Yong
10.0
/ 10
Mountain view was awesome
Staff was friendly af
Unit was clean af
Toilet was awesome af
Can't ask for more.
In the Area
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Kitanominecho, Minamifurano, Sorachi, Hokkaido, Japan, 076-0034
Main Facilities
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Restaurant
Parking
WiFi
Elevator
What's around Fenix West
Kitanominecho, Minamifurano, Sorachi, Hokkaido, Japan, 076-0034
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Discover More About Fenix West
General
Near Furano Ski Resort
Location
When you stay at Fenix West in Furano, you'll be in the mountains, just steps from Furano Ski Resort and 13 minutes by foot from Asahigaoka Sogotoshi Park. This ski hotel is 2.6 mi (4.2 km) from Furano Cheese Factory and 3.1 mi (5 km) from Grape Juice Factory, Budogaoka Information Center.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Furano Ski Resort - 0.1 km / 0.1 mi
Asahigaoka Sogotoshi Park - 1.1 km / 0.7 mi
Furano Shrine - 2.6 km / 1.6 mi
Garden of Wind - 2.8 km / 1.7 mi
Furano Marche Shopping Center - 3.1 km / 2 mi
Ningle Terrace - 3.8 km / 2.3 mi
Furano Cheese Factory - 4.2 km / 2.6 mi
Grape Juice Factory, Budogaoka Information Center - 5 km / 3.1 mi
Campana Rokkatei - 5.8 km / 3.6 mi
Saika no Sato - 9.4 km / 5.8 mi
Farm Tomita - 12.8 km / 8 mi
Furabi - 14.2 km / 8.8 mi
Lavender East - 16.2 km / 10.1 mi
Furano Golf Course - 16.8 km / 10.5 mi
Hinode Park Lavender Garden - 19.1 km / 11.9 mi
The nearest major airport is Asahikawa Airport (AKJ) - 49.4 km / 30.7 mi
Facilities
Spend the day on the slopes, or enjoy other recreational amenities, which include ski-in/ski-out access. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Business Facilities
Featured amenities include luggage storage, laundry facilities, and an elevator. Free self parking is available onsite.
Dining
Stop by the hotel's restaurant, Ronin Coffee, for lunch, or grab snacks at the coffee shop/cafe. Cooked-to-order breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 44 air-conditioned rooms featuring espresso makers. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have hair dryers and slippers. Conveniences include desks and irons/ironing boards, and housekeeping is provided once per stay.
All facilities in Fenix West
Entertainment Facility
Lobby
Exterior
Others
Restaurant
Public Facilities
- Parking
- Smoke-free area
- Coffee shop
- Elevator
Transportation
- Secure parking
- Limited parking
General
- Lockers
- Parking
Hotel Services
- Luggage storage
- Concierge
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Sports and Recreations
- Ski storage
Accommodation Policy & General Information in Fenix West
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
15:00 - 18:00
Check-out:
Before 10:00
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and outdoor lighting
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets
Pets Not Allowed
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General Information
Popular Facilities | Restaurant, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 18:00 - to 10:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Fenix West | 44 |
Number of floors in Fenix West | 7 |
Another facilities in Fenix West | Smoke-free area, Coffee shop, Secure parking, Limited parking, Lockers |
Frequently asked question in Fenix West
What are available facilities at Fenix West?
There are top facilites at Fenix West such as Restaurant, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Fenix West?
The standard check-in time at Fenix West is starting from 15:00 - 18:00 while the latest check-out time is at Before 10:00
Does Fenix West provide breakfast?
Yes, Fenix West provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Fenix West?
Fenix West is a 3.5-star hotel.
How many floors does Fenix West have?
Fenix West has 7 floors.
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More Reviews from Other Guests in Fenix West
Overall Ratings & Reviews Fenix West
Other sources (139)
9.2
Exceptional
From 139 reviews
Cleanliness
9.6
Room Comfort
9.6
Service and Facilites
9.0
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Traveler Reviews Fenix West
Number of reviews per page
20
40
Top reviews
Wu
Friends and Family Family
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
When we checked in we immediately noticed a foul smell coming from the sink. We had to live with it our entire stay.
A few other cons of the hotel:
1) It is marketed as a hotel but it is not a hotel. They do not provide any services the entire time you are there. No water is provided. Not even water replenish points which was a standard across all hotels during our Japan trip. Once you check in they basically leave you alone till you check out.
2) Minimum car parking spaces. Only a few were available infront of the building. The rest were up the hill. And it’s not helped by the roads closure caused by a huge construction site right beside the hotel which brings me to the next point
3) huge construction site right beside the hotel causing road closures and loud noises throughout the day. If you plan to stay in or sleep in, then you’d be better off booking somewhere else.
4) we asked to have Queen bedded rooms when we communicated with the hotel months before checking in. It was agreed on by the hotel. I even double confirmed with the hotel prior to the trip. But when we checked in we were shocked to find that all our rooms were furnished with 2 small beds.
Pros:
1) quite comfortable rooms with reasonably sized bedrooms
2)large fridge
3) washing machine provided
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John
with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The room was absolutely spotless and incredibly clean, making it the perfect place to chill and relax. Do note that bottled drinking water is not provided, so you'll want to bring your own water bottles for your stay. On the plus side, the front desk team was very helpful and provided great recommendations whenever needed!
Amanda
Friends and Family with Friends
6.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
The unit itself was gorgeous! Location was perfect. Literally a 2 minute walk to the main base. Nice coffee shop in the lobby offering grab and go as well. The disappointing aspect was the service. It felt like we were in an Airbnb with no service. Often times you’d pass the front desk and it’d be completely empty. Upon checking in we were not told about parking, resort area, direction, amenities etc. it felt very rushed and do it your own kind of service. They didn’t respond to emails I sent prior to the stay sling for dinner recommendations and room inquiry. The only way to connect with the staff is through WhatsApp. Not a fan of the service and feel like it shouldn’t be advertised as a hotel.
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Edward
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Clean but rather small rooms
Bernard
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Great front desk help and ski locker area, nice quiet rooms and close to other hotel for food
Yong
10.0
/10
Reviewed 44 week(s) ago
Hotels.com verified review
Mountain view was awesome
Staff was friendly af
Unit was clean af
Toilet was awesome af
Can't ask for more.
Steve
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
I had a wonderful stay at Fenix West Furano. The hotel is modern, stylish, and exceptionally well-equipped with everything you need — a full kitchen with complete cooking tools, utensils, and even laundry facilities. It really feels like a home away from home. The staff, especially Hardy, was incredibly friendly and helpful throughout our stay. Highly recommended for anyone visiting Furano!
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Jiamin
Leisure
10.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Clean, helpful staff, modern facilities.
Joanne
Leisure with Friends
10.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Lovely hotel, spotlessly clean, great facilities and helpful and friendly staff. I’d definitely stay here again.
Janine
Leisure with Friends
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
The room was spacious and the bathroom was really nice. Cafe on site made amazing coffees.
LAICHEE
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Excellent stay, clean rooms, good service
Kuek Siong
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
Nice modern decor which came with free parking. Could imagine staying here for a while since it was such a comfortable stay and came with common work spaces.
Great service from Nakajima san! We had some problems with the laundry’s washer and needed to call and trouble her after the front desk was closed. She was so willing to help us despite being off duty.
Ms Fu speaks multiple languages and has a good memory. We requested for several items at the front desk and she did not left out anything ! We expected there might be some missing items since this is what we often experienced in other hotels.
Thank you ladies!
It would be wonderful if there are vending machines to sell drinks and food like sandwiches or simple meals. There is a convenience store about 200 metres down the slope but nothing beats the convenience of vending machines without the need to step out of the hotel!
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Bernadette Zoey Lim
Leisure Family
8.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
Modern decor. Friendly front desk staff. Just need to take note of the timing when it will be unmanned.
Spacious space with adequate cutlery/utensils for simple cooking
Johnny
with Partner
10.0
/10
Reviewed 64 week(s) ago
Hotels.com verified review
The room was very spacious and new. The location is fantastic if you are driving. Close to many amenities like convenient shops and restaurants (within 15 mins drive or less). Free laundry near lobby area.
However, parking is limited on property.
Su Teng
Leisure Family
10.0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
Rooms were clean with amenities. Service staff (Dorothy) is friendly and helped recommend dining places and things to do around Furano. It’s convenient if you have a car and parking was not an issue as there’s a large parking area about 3-5 mins away by foot if you can’t parked at the smaller carpark beside the hotel. It’s just around a ski slope but we didn’t make use of that since we went in summer.
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HSIN YI
Friends and Family Family
10.0
/10
Reviewed 65 week(s) ago
Hotels.com verified review
房間很大很乾淨，櫃檯人員服務很親切，下次來北海道還想再來住！
Jennifer
Leisure Family
10.0
/10
Reviewed 66 week(s) ago
Expedia Group verified review
The staff is so friendly and kind. The coffee shop was great. Spacious, comfortable 2 bedroom unit.
Meow Lin
Leisure Family
10.0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
The property is quiet, convenient and clean. The bed is very comfortable. It is easy to drive to attractions from here. There is a petrol kiosk just around the corner. Coffee and toast downstairs (Ronin) is great to start your day. There are few great dinning options just 5-7min walk from the property. The view of the mountains in the day and the lights of the houses in the night between the mountains and property are fantastic. Drive to Furano townis just 10min away with great food, pharmacy and supermarket.
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Karen
Leisure with Partner
10.0
/10
Reviewed 91 week(s) ago
Expedia Group verified review
We had a great stay at Fenix West. The staff are all friendly and helpful. The room was spacious w a fully equipped kitchen and beautiful Mountain View. We especially appreciate the shuttle services to and from town, which made our trip so much more enjoyable and easy to plan. There is no Onsen in the hotel but there is one conveniently in the hotel across the street, which kind of solve the issue. I would definitely come back and recommend this hotel
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HNIN YADANAR
Leisure with Partner
10.0
/10
Reviewed 97 week(s) ago
Expedia Group verified review
Hotel room is clean and pleasant. Dining options are limited, but the room has kitchen amenities for you to cook your own meals (supermarkets and shops within 15-20 minutes walking distance). Polite and friendly staffs that can converse well in English.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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