Grand Central Hotel

Room was clean and staff were nice!

Very nice and clean

The toilet smelled strong it looked old and perhaps difficult to clean properly. It was quite central, close to Subway and Train Station. Staff could not find my booking until a younger man came in. After that everything went fine.

Nice clean room with friendly staff

Great place. Great price. Very well located.

Booked a room with three beds. It is very small for two adults and a toddler. No place to open the suitcase. It also has no view. The window was facing a wall. On the morning of our arrival, the receptionist was rather cold when checking us in. Subpar service.

Classy hotel with very polite and understanding staff.

Hotel is on the smaller scale but very clean, great location. Very good restaurant is downstairs. Very safe and addressed all our needs.

Two menus for breakfast (western and Japanese) with some variety each day. Great air con in rooms, very clean and nice hot water! The location is fantastic...close to station but not in a noisy neighborhood. Station has excellent connections to Tokyo metro and rail network.

Staffs are really friendly and very helpful with everything and the room is alway clean..location is very convenient …thank you so much will look forward to booking with you guys again

An amazing hotel just outside of the main areas of interest for most tourists (Akiba, Tokyo, Jinbocho) and access to the main JR Keihin Tohoku and Yamanote lines for further travel so one can easily access Shibuya, Shinjuku, Roppongi, Asakusa and others. One can even tranfer to the Shinkansen to access other areas of Japan including Nagoya, Osaka, and others as well.

Very convenient location. Room is small but it is standard size in highly dense area in Tokyo. There is a free drink machine for coffee, tea and water. It is great specially tap water doesn’t taste good in Tokyo. Also they provide self serving personal amenities. They are very useful. If you need an extra pillow there are choice of type to pick, Over all not luxury but compact and comfortable,

TLDR - the hotel was great: location, staff, and amenities. Room was a single bed. With great comfort sheet and a great firm pillow. They can exchange your pillow with a different pillow from the lobby. Traditional shower+bathtub with bidet Japanese toilet. Room has: A/C, USB cables, plug on bed headboard and at the desk, mini fridge that can accommodate 5-6 drinks depending on size (anything 600mL you will need to tilt it), cups for morning coffee. Lobby has amenity: tooth brush with toothpaste, razor, shaving gel, hair tie, face wash, etc Check-in experience: automated and in several language possible. Passport will find your information and once checked in, your room key will be printed and 3 prints of information will be printed on a slip. Staff was accommodating and helpful. Always polite and able to answer any questions I had. coin laundry was available in basement or there is a bigger one near by. Location of hotel was 7mins walk to Kanda station. Hotel can be access via 5-6 different subway line. 15mins walk to Akihabara. Within proximity: 3 Familymart, 1 7-eleven, 3 supermarket, 2 coffee shops. I have requested no cleaning, but they will send clean towels to your room left outside the door and you can leave your dirty one and trash outside your door. The room is small. For large luggage, - you will need to put on the bed. Small sacrifice for everything that is available to you;. Only one comment: my wifi was very weak and slow. 5/5 overall experience

The room was nice and clean. Perfect size for a single room. The hotel is a 5 minute walk from Kanda station so it’s very convenient.

I liked that the pillows were something like buckwheat, and you could choose a different type of pillow in the lobby, if you didn't want that pillow. Be careful when you go through the door at the street. There is a small ramp up from the sidewalk, but it us not level with the top of the step, so be sure you pick your feet up-don't shuffle.

Convenient check in machine that is easy to understand. Free toiletries and sunscreen in the lobby. Pillow selection is also in the lobby and I'd recommend using one of those instead of the pillow in your room. Convenient store right across the street.

Good location

Typical tiny Tokyo room. Single bed. The pronto coffee shop was nice. Location is convenient.

We only stayed for two nights, but greatly enjoyed our stay. We loved that thee was a two twin bed rom option, and the staff was super friendly and helpful.

Great hotel in central location.