Grand Park Otaru

Hotels
8.8
/10
Very Good
1,027 reviews

What Guests Say About Their Stay

William

10.0
/ 10
All the above ! And the breakfast buffet is amazing super location ! The bay view is fantastic. And hotel is an easy drive to several good ski resorts. Plus there is shopping center attached. With a good gear store . If you forget to pack something? No worries

Angela

10.0
/ 10
Friendly and helpful staff! It was so nice to have the mall attached to the hotel.

Barry

10.0
/ 10
I have always known this particular hotel very well since my teens, and have always stayed here with my family during most of our overseas trips to Hokkaido for the past decade or so. Now, I've conquered it and stayed here alone. The room was comfortable and was just the way I remembered it, especially the surroundings of the entrance hall. The staff were very hospitable and one of them went as far as assisting me with my baggage to the cab when I checked out. Waking up to the views of the Sea of Japan was one of the most memorable aspects of my stay here. Otaru-chikko Station was also located nearby, which was convenient for me to access my railway day trips. When I checked out and informed them that I had baggage, they offered to get a cab for me to Otaru Station, which was a huge bonus. Whenever booking this hotel, remember the golden rule to always reserve a room facing the Sea of Japan. Thank you, Grand Park Otaru, for such a wonderful stay over the Christmas break! Whenever I do get the chance to come to Hokkaido again, I shall gladly come back!
In the Area
See Map
11-3 Chikko, Otaru, Hokkaido, Japan, 047-0008

Main Facilities

Read More
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Grand Park Otaru is a hotel is located at Otaru. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Grand Park Otaru

11-3 Chikko, Otaru, Hokkaido, Japan, 047-0008
Discover More Places
Lobby Grand Park Otaru
Lobby 2 Grand Park Otaru

Discover More About Grand Park Otaru

Grand Park Otaru: Your Gateway to Hokkaido's Coastal Charm

Discover the enchanting beauty of Hokkaido with a stay at the **Grand Park Otaru**. This premier hotel offers a perfect blend of comfort, convenience, and breathtaking views, making it an ideal choice for travelers seeking an unforgettable Japanese experience. From its prime location to its exceptional amenities, **Grand Park Otaru** promises a memorable and relaxing getaway. Room rates at **Grand Park Otaru** start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Grand Park Otaru Location

Nestled in the picturesque port city of Otaru, Hokkaido, the **Grand Park Otaru** is situated in the vibrant Chuo District. Located at 築港 11-3, 小樽, 北海道, 日本, 047-0008, the hotel offers easy access to the city's most beloved attractions. It is conveniently positioned approximately 1.5 kilometers from the Otaru city center, a pleasant stroll or a short ride away. For those arriving by train, the hotel is a mere 10-minute walk from Otaru Station, a major transit hub connecting you to Sapporo and other key destinations in Hokkaido. The atmosphere surrounding the **Grand Park Otaru** is one of refined coastal elegance, with the gentle sounds of the sea and the charming architecture of the historic canal district nearby. This location provides a serene escape while keeping you close to the pulse of Otaru's cultural and commercial heart.

Grand Park Otaru Facilities & Services

Facilities for guests at **Grand Park Otaru** are designed to ensure a comfortable and enjoyable stay. The hotel boasts a range of amenities catering to both leisure and business travelers, ensuring every need is met with impeccable service.

  • Indoor Swimming Pool:

    Take a refreshing dip in the hotel's heated indoor pool, open daily from 9:00 AM to 9:00 PM. An entrance fee of PHP 500 applies for non-staying guests, while it is complimentary for hotel guests.
  • Fitness Center:

    Maintain your workout routine at the well-equipped fitness center, available 24/7 for guests.
  • Spa and Wellness Center:

    Indulge in rejuvenating treatments and massages at the on-site spa, open from 10:00 AM to 8:00 PM. Treatments start from PHP 2,500.
  • Business Center:

    For business travelers, a fully equipped business center is available from 8:00 AM to 6:00 PM, offering printing, copying, and internet services.
  • Concierge Services:

    The dedicated concierge team is available 24/7 to assist with tour bookings, restaurant reservations, and transportation arrangements.
  • Complimentary Wi-Fi:

    Stay connected throughout the hotel with free high-speed Wi-Fi access.
  • Parking:

    Ample free parking space is available for guests arriving by car.
  • Children's Play Area:

    A dedicated play area keeps younger guests entertained, open from 10:00 AM to 6:00 PM.

Grand Park Otaru Room Types

Explore a diverse selection of accommodations with the various room types of **Grand Park Otaru**, each designed to offer comfort and stunning views.

  • Deluxe City View Room:

    These elegantly appointed rooms offer panoramic views of the city. Available as King or Twin beds, non-smoking. Some rooms feature a bathtub.
  • Deluxe Ocean View Room:

    Wake up to the serene vistas of the Sea of Japan from these spacious rooms. Available as King or Twin beds, non-smoking. Bathtub included in most rooms.
  • Grand Deluxe Room:

    Offering enhanced space and amenities, these rooms provide a luxurious retreat with either city or ocean views. Available as King or Twin beds, non-smoking. Bathtub included.
  • Junior Suite:

    A step up in luxury, the Junior Suite provides a separate living area and premium amenities, with stunning ocean views. Non-smoking, includes a bathtub.
  • Executive Suite:

    Ideal for discerning travelers, the Executive Suite offers expansive living space, sophisticated decor, and breathtaking ocean vistas. Non-smoking, includes a bathtub.
  • Family Room:

    Designed for families, these rooms offer ample space and comfortable bedding arrangements to accommodate multiple guests. Non-smoking, bathtub available.

The **Grand Park Otaru** is not a pet-friendly hotel.

Grand Park Otaru Dining & Restaurants

Savor a culinary journey at **Grand Park Otaru** with its array of dining options, each offering a unique gastronomic experience.

  • The Harbor Grill:

    Enjoy exquisite Western cuisine and fresh seafood with stunning harbor views. Open for lunch (12:00 PM - 2:30 PM) and dinner (6:00 PM - 9:30 PM). Estimated price per person: PHP 3,000 - PHP 5,000.
  • Sakura Japanese Restaurant:

    Indulge in authentic Japanese dishes, including sushi, sashimi, and tempura. Open for lunch (11:30 AM - 2:00 PM) and dinner (5:30 PM - 9:00 PM). Estimated price per person: PHP 2,500 - PHP 4,500.
  • Lobby Lounge:

    Relax with a selection of coffee, tea, pastries, and light snacks. Open daily from 10:00 AM to 7:00 PM. Estimated price per person: PHP 800 - PHP 1,500.
  • Sky Bar:

    Unwind with expertly crafted cocktails and breathtaking panoramic views of Otaru. Open from 5:00 PM to 11:00 PM. Estimated price per person: PHP 1,500 - PHP 2,500.

Grand Park Otaru Nearby Attractions and Activities

Immerse yourself in the charm of Otaru by exploring its captivating surroundings. The **Grand Park Otaru** is ideally situated to access a wealth of local attractions.

  • Otaru Canal:

    A picturesque and historic canal lined with old warehouses, offering a romantic atmosphere and beautiful photo opportunities.
  • Otaru Music Box Museum:

    Discover a vast collection of music boxes from around the world in this charming museum and shop.
  • Kitaichi Glass Village:

    Witness the art of glassblowing and browse exquisite handcrafted glass products.
  • Otaru Museum:

    Learn about the city's rich history as a major port and trading center.
  • Mount Tengu:

    Take a scenic ropeway ride up Mount Tengu for panoramic views of Otaru and the surrounding landscape.

If you are looking for other activities around **Grand Park Otaru**, check out the best deals on Traveloka: Recommended activities in Otaru!

How to Get to Grand Park Otaru from the Airport

Getting to **Grand Park Otaru** from New Chitose Airport (CTS) is straightforward, with several convenient options available. The airport transfer service of **Grand Park Otaru** can be arranged for a seamless journey.

  • Airport Limousine Bus:

    Direct buses run from New Chitose Airport to Otaru City. The journey takes approximately 1.5 to 2 hours. The fare is around PHP 1,500 per person.
  • JR Train:

    Take the JR Rapid Airport train from New Chitose Airport Station to Otaru Station. The journey takes about 75 minutes and costs approximately PHP 1,200 per person. From Otaru Station, it's a short 10-minute walk or a quick taxi ride to the hotel.
  • Taxi:

    Taxis are readily available at the airport. The journey to **Grand Park Otaru** takes about 1 hour and 15 minutes, with fares ranging from PHP 8,000 to PHP 10,000, depending on traffic.
  • Hotel Private Airport Transfer:

    For ultimate convenience, you can arrange a private airport transfer service directly through **Grand Park Otaru**. This service offers door-to-door transport and can be booked in advance. Contact the hotel for pricing and availability. You can also explore airport transfer services for other options.

Understanding how to get to **Grand Park Otaru** is key to a stress-free arrival.

Summary of Why You Should Choose to Stay at Grand Park Otaru

Choosing **Grand Park Otaru** for your Hokkaido adventure ensures a stay filled with comfort, convenience, and memorable experiences.

  • Prime Location:

    Situated in the heart of Otaru, offering easy access to attractions and transportation.
  • Exceptional Amenities:

    From a swimming pool and fitness center to a spa, all your needs are catered for.
  • Stunning Views:

    Enjoy breathtaking vistas of the city or the Sea of Japan from your room.
  • Diverse Dining Options:

    Savor a variety of culinary delights at the hotel's on-site restaurants and lounges.
  • Comfortable Accommodations:

    A wide range of room types ensures a perfect fit for every traveler.

Experience the best of Otaru by securing your stay at **Grand Park Otaru**. Check for **Room availability at Grand Park Otaru** and start planning your trip. For the best rates and a seamless experience, consider **Booking Grand Park Otaru** through Traveloka.

Book budget hotels in Hokkaido and discover more amazing accommodations. Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Grand Park Otaru

Bar, Cafe and Lounge Grand Park Otaru
Bar, Cafe and Lounge
Common Space Grand Park Otaru
Common Space
Lobby Grand Park Otaru
Lobby
Exterior Grand Park Otaru
Exterior
Others Grand Park Otaru
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Wedding service

General

  • Banquet
  • Smoking area
  • Parking

Public Facilities

  • Parking
  • Safety deposit box
  • Elevator

Transportation

  • Limited parking
  • Ski shuttle

Things to Do

  • Shops

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Business Facilities

  • Conference rooms

Sports and Recreations

  • Ski storage

Accommodation Policy & General Information in Grand Park Otaru

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. The type of breakfast (buffet or full) available at this property varies with stay dates.

Pets

Pets Not Allowed
Read All

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Park Otaru
296
Number of floors in Grand Park Otaru
18
Another facilities in Grand Park Otaru
Laundry service, Luggage storage, Porter, Multilingual staff, 24-hour Receptionist

Frequently asked question in Grand Park Otaru

What are available facilities at Grand Park Otaru?
There are top facilites at Grand Park Otaru such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Park Otaru?
The standard check-in time at Grand Park Otaru is starting from 14:00 - 00:00 while the latest check-out time is at Before 10:00
Does Grand Park Otaru provide breakfast?
Yes, Grand Park Otaru provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Park Otaru?
Grand Park Otaru is a 4.0-star hotel.
How many floors does Grand Park Otaru have?
Grand Park Otaru has 18 floors.
See All

More Reviews from Other Guests in Grand Park Otaru

Overall Ratings & Reviews Grand Park Otaru

Traveloka (23)
Other sources (1,004)
8.8
Very Good
From 1,004 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Park Otaru

Number of reviews per page
20
40
Top reviews
Damien
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Carpet almost worn through, poorly maintained rooms, make for a two star rating at best, in spite of the views. Not worth the price paid
Erin
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything
William
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

All the above ! And the breakfast buffet is amazing super location ! The bay view is fantastic. And hotel is an easy drive to several good ski resorts. Plus there is shopping center attached. With a good gear store . If you forget to pack something? No worries
Angela
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Friendly and helpful staff! It was so nice to have the mall attached to the hotel.
Qing
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We had a Japanese style room. Very comfy and Great view!
Barry
icon-
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

I have always known this particular hotel very well since my teens, and have always stayed here with my family during most of our overseas trips to Hokkaido for the past decade or so. Now, I've conquered it and stayed here alone. The room was comfortable and was just the way I remembered it, especially the surroundings of the entrance hall. The staff were very hospitable and one of them went as far as assisting me with my baggage to the cab when I checked out. Waking up to the views of the Sea of Japan was one of the most memorable aspects of my stay here. Otaru-chikko Station was also located nearby, which was convenient for me to access my railway day trips. When I checked out and informed them that I had baggage, they offered to get a cab for me to Otaru Station, which was a huge bonus. Whenever booking this hotel, remember the golden rule to always reserve a room facing the Sea of Japan. Thank you, Grand Park Otaru, for such a wonderful stay over the Christmas break! Whenever I do get the chance to come to Hokkaido again, I shall gladly come back!
Read More
Yuen Yee Amy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

This is my second stay in this week and in between a ski resort trip. The whole experience is so different and the staff is very helpful
Yuen Yee Amy
2.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Horrible the booking said it includes free breakfast and I am being charged for breakfast for 2 kids
Connor
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Staff spoke fluent English
yudai
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

very perfect
Wai Ki
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Friendly and helpful staff.
Chik Keung
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

酒店外觀不錯,房間向海的景觀很好,但房間設施有點老化,沖涼水速只算合格,地氈有啲舊,早餐還可以,泊車方便,但收費則比較貴,最不滿意是咁大的酒店,竟然沒有大浴場,失去在日本的浸浴文化。
Steve
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

I think the overall experience staying at Grand Otaru was pleasant and enjoyable. However, the room we stayed in had a slight odor, and while the ocean view was nice, an old wall partially obstructed the full scenery. The daily buffet could also be improved, especially when compared to the outstanding experience at Tsuruga Forest Akan Resort. Nevertheless, I still gave the hotel 5 stars, as Otaru itself left an unforgettable impression with its magical city vibe.
Read More
David
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Very courteous staff, especially the front desk which was very helpful. The breakfast buffet was outstanding. The Wagyu Steak Dinner waiter wand waitress (on Thursday evening, 11/6/25) were also exceptional with their service ensuring we had the Ultimate dining experience!
Allan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

We got off at the closest station to the Grand Park: the OtaruChikko train station: we understood the general directions however it would have been useful to have some clear notice boards long the route: we walked along the outer walkway under cover & eventually found the hotel. The check-in was at the time stated, very professional, received an upgrade & really enjoyed our room on the 11th floor. Just a couple of small negatives: the Nespresso coffee was excellent but only 2 were provided: we asked & were told it would cost $1 each for more: why not just include a couple more? From 10am to 10pm it is really easy to move around the ‘shopping centre’ where the hotel is contained in: outside those hours access to the hotel is via the street: we left at 6.30am and had to drag our luggage up to the station in the open, while it was drizzling: no covered walkway. There are outstanding food outlets metres from the hotel, a supermarket which was amazing to visit and compare in the centre, the room itself was terrific; bed comfy, facilities nice & a good shower with products. Staff were terrific. So, do we think it is worth the $$$ we spent via Expedia: Yes; we think this was good value. Would we stay again; Yes, we would have rated this very high marks, but due to the above ‘irritants’ we finally rate this a 4.5/5. As seasoned travellers, married over 65, we know the value of these honest reviews in deciding on a booking, as we use them as a reference point. Thanks ALGreynomads
Read More
Kathryn
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Nice hotel connected to train station and shopping mall. Needs alittle updating but very ckean
Tim
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

This is the 2nd time we are staying in Grand Park Otaru when we visit Otaru. Proximity to the canal and the eateries makes it our choice
Stephen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Great sized room with a great view. Safe didn’t work dim bathroom one light out in the bathroom. Basic tv only in Japanese. Breakfast was good, we sat by the window looking at a pile of dirt with weeds growing out of it. Just needs a bit more attention to detail.
Hak Kwong
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Nice hotel, friendly staff
Susana
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

It was perfect for what we needed.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Grand Park Otaru

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Grand Park Otaru

Traveloka (23)
Other sources (1,004)
8.8
Very Good
From 1,004 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Park Otaru

Number of reviews per page
20
40
Top reviews
Damien
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Carpet almost worn through, poorly maintained rooms, make for a two star rating at best, in spite of the views. Not worth the price paid
Erin
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything
William
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

All the above ! And the breakfast buffet is amazing super location ! The bay view is fantastic. And hotel is an easy drive to several good ski resorts. Plus there is shopping center attached. With a good gear store . If you forget to pack something? No worries
Angela
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Friendly and helpful staff! It was so nice to have the mall attached to the hotel.
Qing
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We had a Japanese style room. Very comfy and Great view!
Barry
icon-
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

I have always known this particular hotel very well since my teens, and have always stayed here with my family during most of our overseas trips to Hokkaido for the past decade or so. Now, I've conquered it and stayed here alone. The room was comfortable and was just the way I remembered it, especially the surroundings of the entrance hall. The staff were very hospitable and one of them went as far as assisting me with my baggage to the cab when I checked out. Waking up to the views of the Sea of Japan was one of the most memorable aspects of my stay here. Otaru-chikko Station was also located nearby, which was convenient for me to access my railway day trips. When I checked out and informed them that I had baggage, they offered to get a cab for me to Otaru Station, which was a huge bonus. Whenever booking this hotel, remember the golden rule to always reserve a room facing the Sea of Japan. Thank you, Grand Park Otaru, for such a wonderful stay over the Christmas break! Whenever I do get the chance to come to Hokkaido again, I shall gladly come back!
Read More
Yuen Yee Amy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

This is my second stay in this week and in between a ski resort trip. The whole experience is so different and the staff is very helpful
Yuen Yee Amy
2.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Horrible the booking said it includes free breakfast and I am being charged for breakfast for 2 kids
Connor
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Staff spoke fluent English
yudai
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

very perfect
Wai Ki
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Friendly and helpful staff.
Chik Keung
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

酒店外觀不錯,房間向海的景觀很好,但房間設施有點老化,沖涼水速只算合格,地氈有啲舊,早餐還可以,泊車方便,但收費則比較貴,最不滿意是咁大的酒店,竟然沒有大浴場,失去在日本的浸浴文化。
Steve
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

I think the overall experience staying at Grand Otaru was pleasant and enjoyable. However, the room we stayed in had a slight odor, and while the ocean view was nice, an old wall partially obstructed the full scenery. The daily buffet could also be improved, especially when compared to the outstanding experience at Tsuruga Forest Akan Resort. Nevertheless, I still gave the hotel 5 stars, as Otaru itself left an unforgettable impression with its magical city vibe.
Read More
David
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Very courteous staff, especially the front desk which was very helpful. The breakfast buffet was outstanding. The Wagyu Steak Dinner waiter wand waitress (on Thursday evening, 11/6/25) were also exceptional with their service ensuring we had the Ultimate dining experience!
Allan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

We got off at the closest station to the Grand Park: the OtaruChikko train station: we understood the general directions however it would have been useful to have some clear notice boards long the route: we walked along the outer walkway under cover & eventually found the hotel. The check-in was at the time stated, very professional, received an upgrade & really enjoyed our room on the 11th floor. Just a couple of small negatives: the Nespresso coffee was excellent but only 2 were provided: we asked & were told it would cost $1 each for more: why not just include a couple more? From 10am to 10pm it is really easy to move around the ‘shopping centre’ where the hotel is contained in: outside those hours access to the hotel is via the street: we left at 6.30am and had to drag our luggage up to the station in the open, while it was drizzling: no covered walkway. There are outstanding food outlets metres from the hotel, a supermarket which was amazing to visit and compare in the centre, the room itself was terrific; bed comfy, facilities nice & a good shower with products. Staff were terrific. So, do we think it is worth the $$$ we spent via Expedia: Yes; we think this was good value. Would we stay again; Yes, we would have rated this very high marks, but due to the above ‘irritants’ we finally rate this a 4.5/5. As seasoned travellers, married over 65, we know the value of these honest reviews in deciding on a booking, as we use them as a reference point. Thanks ALGreynomads
Read More
Kathryn
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Nice hotel connected to train station and shopping mall. Needs alittle updating but very ckean
Tim
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

This is the 2nd time we are staying in Grand Park Otaru when we visit Otaru. Proximity to the canal and the eateries makes it our choice
Stephen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Great sized room with a great view. Safe didn’t work dim bathroom one light out in the bathroom. Basic tv only in Japanese. Breakfast was good, we sat by the window looking at a pile of dirt with weeds growing out of it. Just needs a bit more attention to detail.
Hak Kwong
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Nice hotel, friendly staff
Susana
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

It was perfect for what we needed.
Number of reviews per page
20
40