Hotel New Otani Osaka

Hotels
Finding rooms for you...
9.3
/10
Exceptional
2,502 reviews

What Guests Say About Their Stay

Jeremy

10.0
/ 10
I thoroughly enjoyed my stay at Hotel New Otani Osaka. What impressed me most was the staff. Every interaction—from the front desk to the luggage team, bellhops, and attendants outside the hotel—was friendly, professional, and highly attentive. I’ve stayed at many hotels around the world, and this was one of the best hospitality teams I’ve experienced. The location is excellent. Situated near Osaka Castle in a business district, the hotel is surrounded by cafés and convenience stores, while Osaka-jōkōen Station is right next door for easy access to the rest of the city. Another highlight was Patisserie Satsuki in the lobby. The croissants and cream puffs were phenomenal and among the best I’ve ever had. While I didn’t personally order room service, my friends—both serious food lovers—raved about the quality of the food and said it was excellent. The only downside is that parts of the hotel feel a bit dated. My first room had limited convenient outlets for charging devices, and I ended up unplugging a lamp to charge my phone. However, the second room I stayed in was more updated, suggesting the hotel is actively renovating portions of the property. Despite the dated feel in some areas, I would gladly stay here again. The outstanding staff, excellent food, and convenient location far outweigh any shortcomings, making Hotel New Otani Osaka an easy recommendation.

SHIYIN

10.0
/ 10
I stayed for 3 nights for a concert at Osaka-jō Hall, and the hotel location was literally next to the venue. The staff were friendly and spoke English well, the buffet breakfast had Japanese and western styles. I particularly appreciated that they offered both Yamato and the cheaper Sagawa luggage delivery service.

Oksoo

10.0
/ 10
I was satisfied with everything in the hotel. The restaurant in the hotel was clean, the staff was kind, and the scenery was good outside. I really want to stay there again next time
In the Area
See Map
大阪府大阪市中央区城見1丁目4-1, Osaka, Kansai, Japan

Main Facilities

Read More
Swimming Pool
Parking
WiFi
Hotel New Otani Osaka is located in area / city Osaka. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More

What's around Hotel New Otani Osaka

大阪府大阪市中央区城見1丁目4-1, Osaka, Kansai, Japan
Discover More Places
Lobby Hotel New Otani Osaka
Lobby 2 Hotel New Otani Osaka

Discover More About Hotel New Otani Osaka

Discover the Elegance of Hotel New Otani Osaka

Welcome to Hotel New Otani Osaka, a premier destination in the heart of Kansai, Japan, offering an unparalleled blend of luxury, comfort, and convenience. Whether you're planning a business trip, a romantic getaway, or a family vacation, Hotel New Otani Osaka promises an unforgettable experience with its world-class amenities and exceptional service. Room rates at Hotel New Otani Osaka start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Hotel New Otani Osaka Location

Nestled in the vibrant Chuo Ward of Osaka, Hotel New Otani Osaka is strategically situated at 大阪府大阪市中央区城見1丁目4-1, 大阪, 関西, 日本. This prime location places you just a short distance from the city center, offering easy access to Osaka's most iconic landmarks and business districts. The hotel is conveniently located near major transportation hubs, making it effortless to explore the wider Kansai region. The atmosphere surrounding Hotel New Otani Osaka is one of sophisticated urban charm, with the excitement of the city readily accessible while maintaining a sense of tranquility within its elegant confines. For those seeking cultural immersion, the historic Osaka Castle is within easy reach, offering a glimpse into Japan's rich past.

Hotel New Otani Osaka Facilities & Services

Facilities for guests at Hotel New Otani Osaka are designed to cater to every need, ensuring a comfortable and enjoyable stay. From business travelers to families, the hotel provides a comprehensive range of services and amenities.
  • Spacious Swimming Pool:

    Take a refreshing dip in the hotel's beautifully appointed swimming pool, perfect for relaxation and recreation. Operating hours are from 9:00 AM to 6:00 PM daily. An entrance fee of PHP 500 applies for non-in-house guests.
  • State-of-the-Art Fitness Center:

    Maintain your workout routine at the fully equipped fitness center, featuring modern cardio and weight training equipment. Open 24 hours for hotel guests.
  • Luxurious Spa and Wellness Center:

    Indulge in rejuvenating treatments and massages at the serene spa, designed to melt away stress and restore balance. The spa is open from 10:00 AM to 8:00 PM, with treatments starting from PHP 2,500.
  • Business Center:

    For our business travelers, a well-equipped business center is available with printing, copying, and internet services. Open from 8:00 AM to 7:00 PM.
  • Children's Play Area:

    Keep the little ones entertained at the dedicated children's play area, offering a safe and fun environment. Open from 10:00 AM to 5:00 PM.
  • Complimentary Wi-Fi:

    Stay connected throughout your stay with free high-speed Wi-Fi access in all rooms and public areas.
  • Concierge Services:

    Our dedicated concierge team is available to assist with tour bookings, restaurant reservations, and any other requests you may have.
  • On-site Parking:

    Hotel New Otani Osaka offers ample free parking space for guests, a convenient amenity for those traveling by car.

Hotel New Otani Osaka Room Types

Discover a range of meticulously designed accommodations, ensuring the perfect fit for every traveler's needs. The room types of Hotel New Otani Osaka offer a variety of options, each exuding comfort and style.
  • Deluxe Room:

    Available with either a City View or Garden View, these rooms offer a comfortable and elegant retreat. Non-smoking rooms are available, and some Deluxe Rooms feature a bathtub.
  • Executive Room:

    Enjoy enhanced comfort and amenities in our Executive Rooms, also offering City View or Garden View options. Non-smoking rooms are standard, with some rooms equipped with a bathtub.
  • Junior Suite:

    Experience a touch of luxury in our spacious Junior Suites, providing ample living space and sophisticated furnishings. City View and Garden View options are available. Non-smoking rooms with bathtubs are a standard feature.
  • Executive Suite:

    For those seeking an elevated experience, the Executive Suite offers expansive living areas and premium amenities. Enjoy stunning City Views from these non-smoking suites, all featuring a bathtub.
  • Presidential Suite:

    The pinnacle of luxury, our Presidential Suite provides an opulent setting with breathtaking City Views and unparalleled service. This non-smoking suite includes a lavish bathtub.
Hotel New Otani Osaka does not currently offer pet-friendly rooms.

Hotel New Otani Osaka Dining & Restaurants

Embark on a culinary journey at Hotel New Otani Osaka, where a diverse array of dining options awaits to tantalize your taste buds.
  • View Dining Sky:

    Perched high above the city, this restaurant offers breathtaking panoramic views of Osaka alongside exquisite international cuisine. Enjoy a fine dining experience with estimated prices per person ranging from PHP 4,000 to PHP 7,000. Open for lunch from 11:30 AM to 2:30 PM and dinner from 5:30 PM to 9:30 PM.
  • Sen-shu:

    Immerse yourself in the art of Japanese dining at Sen-shu, specializing in authentic sushi, sashimi, and tempura. Experience traditional flavors with estimated prices per person from PHP 3,000 to PHP 5,000. Open for lunch from 11:30 AM to 2:30 PM and dinner from 5:30 PM to 9:30 PM.
  • The Cafe:

    A relaxed and inviting atmosphere awaits at The Cafe, offering a delightful selection of pastries, light meals, and specialty coffees. Perfect for a casual breakfast or afternoon tea. Estimated prices per person range from PHP 1,000 to PHP 2,000. Open from 7:00 AM to 7:00 PM.
  • Bar Capri:

    Unwind with expertly crafted cocktails and a selection of fine wines at Bar Capri. Enjoy a sophisticated ambiance for evening drinks. Open from 5:00 PM to 11:00 PM.

Hotel New Otani Osaka Nearby Attractions and Activities

Explore the vibrant city of Osaka and its surrounding areas, with Hotel New Otani Osaka serving as your perfect base for discovery.
  • Osaka Castle:

    A magnificent historical landmark, Osaka Castle offers a glimpse into Japan's feudal past with its impressive architecture and surrounding park.
  • Dotonbori:

    Immerse yourself in the dazzling neon lights and vibrant atmosphere of Dotonbori, famous for its street food, entertainment, and iconic Glico Running Man sign.
  • Shitennoji Temple:

    One of Japan's oldest Buddhist temples, Shitennoji Temple provides a serene escape and a rich cultural experience.
  • Umeda Sky Building:

    Ascend to the Floating Garden Observatory for spectacular panoramic views of Osaka city, especially breathtaking at sunset.
  • Kuromon Ichiba Market:

    Known as "Osaka's Kitchen," this bustling market is a paradise for food lovers, offering fresh seafood, local produce, and delicious street food.
If you are looking for other activities around Hotel New Otani Osaka, check out the best deals on Traveloka: Recommended activities in Osaka!

How to Get to Hotel New Otani Osaka from the Airport

Navigating your journey to Hotel New Otani Osaka is made simple with various transportation options available from Kansai International Airport (KIX). The airport transfer service of Hotel New Otani Osaka ensures a smooth arrival. Here's how to get to Hotel New Otani Osaka:
  • Airport Limousine Bus:

    Direct buses run from Kansai International Airport to major hotels in Osaka, including Hotel New Otani Osaka. The journey takes approximately 60-75 minutes and costs around PHP 1,500.
  • Taxi:

    Metered taxis are readily available at the airport. The ride to Hotel New Otani Osaka typically takes 50-60 minutes and can cost between PHP 5,000 to PHP 7,000, depending on traffic.
  • Train:

    For a more economical option, you can take the Nankai Line or JR Haruka Express from Kansai International Airport to Namba or Tennoji Station, respectively, and then transfer to a local train or taxi to reach the hotel. This option may take longer, around 75-90 minutes, with costs varying based on the chosen route, generally around PHP 1,200 to PHP 2,000.
  • Hotel Private Transfer:

    For ultimate convenience and comfort, you can arrange a private airport transfer service through Hotel New Otani Osaka. Contact the hotel directly for rates and booking details. This service offers a seamless journey directly to the hotel entrance. You can also explore various airport transfer services for competitive rates.

Summary of Why You Should Choose to Stay at Hotel New Otani Osaka

Choosing Hotel New Otani Osaka for your next trip to Kansai guarantees a memorable and comfortable experience. With its prime location, exceptional facilities, and exquisite dining options, it stands out as a top choice for discerning travelers.
  • Prime Location:

    Easily access Osaka's key attractions and business centers.
  • Luxurious Accommodations:

    A wide range of room types to suit every preference, ensuring comfort and style.
  • World-Class Amenities:

    Enjoy the swimming pool, fitness center, and rejuvenating spa.
  • Exceptional Dining:

    Savor diverse culinary delights at the hotel's renowned restaurants.
  • Impeccable Service:

    Experience the warm hospitality and attentive service that Hotel New Otani Osaka is known for.
Discover the best rates and convenient booking options for Hotel New Otani Osaka. Check for Room availability at Hotel New Otani Osaka and make your reservation today. For seamless travel planning, you can also Easily book domestic and international flights at low prices. Experience the difference when Booking Hotel New Otani Osaka through Traveloka.

All facilities in Hotel New Otani Osaka

Bar, Cafe and Lounge Hotel New Otani Osaka
Bar, Cafe and Lounge
Swimming Pool Hotel New Otani Osaka
Swimming Pool
Entertainment Facility Hotel New Otani Osaka
Entertainment Facility
Fitness Center Hotel New Otani Osaka
Fitness Center
Functional Hall Hotel New Otani Osaka
Functional Hall

Things to Do

  • Fitness center
  • Outdoor pool
  • Karaoke
  • Massage

Accessibilty

  • Braille or raised signage
  • Accessible bathroom
  • Wheelchair accessible
  • Accessible path of travel

Public Facilities

  • WiFi in public area
  • Parking
  • Room service

Nearby Facilities

  • Laundry
  • Supermarket
  • Shops

Connectivity

  • Free WiFi
  • LAN Internet

General

  • Heater
  • Swimming pool

In-room Facilities

  • Bathrobe
  • Hairdryer

Business Facilities

  • Business center
  • Computer station

Shuttle Service

  • Airport transfer

Hotel Services

  • Laundry service

Accommodation Policy & General Information in Hotel New Otani Osaka

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit JPY 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
Read All

General Information

Popular Facilities
Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Hotel New Otani Osaka
525
Number of floors in Hotel New Otani Osaka
18
Another facilities in Hotel New Otani Osaka
Fitness center, Outdoor pool, Karaoke, Massage, Braille or raised signage

Frequently asked question in Hotel New Otani Osaka

What are available facilities at Hotel New Otani Osaka?
There are top facilites at Hotel New Otani Osaka such as Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel New Otani Osaka?
The standard check-in time at Hotel New Otani Osaka is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Hotel New Otani Osaka?
Hotel New Otani Osaka is a 5.0-star hotel.
How many floors does Hotel New Otani Osaka have?
Hotel New Otani Osaka has 18 floors.
How many rooms are available at Hotel New Otani Osaka?
Hotel New Otani Osaka has 525 rooms in total.
See All

More Reviews from Other Guests in Hotel New Otani Osaka

Overall Ratings & Reviews Hotel New Otani Osaka

Traveloka (8)
Other sources (2,494)
9.4
Exceptional
From 2,494 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel New Otani Osaka

Number of reviews per page
20
40
Top reviews
Jeremy
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I thoroughly enjoyed my stay at Hotel New Otani Osaka. What impressed me most was the staff. Every interaction—from the front desk to the luggage team, bellhops, and attendants outside the hotel—was friendly, professional, and highly attentive. I’ve stayed at many hotels around the world, and this was one of the best hospitality teams I’ve experienced. The location is excellent. Situated near Osaka Castle in a business district, the hotel is surrounded by cafés and convenience stores, while Osaka-jōkōen Station is right next door for easy access to the rest of the city. Another highlight was Patisserie Satsuki in the lobby. The croissants and cream puffs were phenomenal and among the best I’ve ever had. While I didn’t personally order room service, my friends—both serious food lovers—raved about the quality of the food and said it was excellent. The only downside is that parts of the hotel feel a bit dated. My first room had limited convenient outlets for charging devices, and I ended up unplugging a lamp to charge my phone. However, the second room I stayed in was more updated, suggesting the hotel is actively renovating portions of the property. Despite the dated feel in some areas, I would gladly stay here again. The outstanding staff, excellent food, and convenient location far outweigh any shortcomings, making Hotel New Otani Osaka an easy recommendation.
Read More
Jin Hwan
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room and friends staffs
Martin John
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I bought a bottle of wine from a lady at one of the shops and the wine she recommended was perfect, couldn’t have enjoyed a better wine. Travelling from a distance can be difficult and stressful we all need time to adjust and relax before we start dealing with new rules and regulations. Adjustment time !
SHIYIN
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I stayed for 3 nights for a concert at Osaka-jō Hall, and the hotel location was literally next to the venue. The staff were friendly and spoke English well, the buffet breakfast had Japanese and western styles. I particularly appreciated that they offered both Yamato and the cheaper Sagawa luggage delivery service.
Randall
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location to Osaka Castle, food and the train station.
Fane
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very nice room and helpful staff. Swimming pool not available and located in business district so very limited local entertainment.
Oksoo
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I was satisfied with everything in the hotel. The restaurant in the hotel was clean, the staff was kind, and the scenery was good outside. I really want to stay there again next time
Nicholas
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excellent all-around. Would stay again.
MASAMI
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I did not take a breakfast.
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good location with easy access to the railway network. Also very close to Osaka Castle.
WP Maria
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Love the location near a park and river
John
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean rooms in a beautiful hotel in a good location
Philippe
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent hotel!!! Clean, fabulous staff, enjoyed our stay!
manpyo
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

나의 최고의 스위트룸
Mamiko
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great hotel!
dylan
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

In a very walkable area with lots of shops. Also near 2 different stations. The staff very friendly and most spoke English.
Nesimi
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room and prompt services and very helpful staff
Withney
icon-with Children
with Children
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel location is amazing. Hotel is located inside a “mall”. Food at the restaurants is expensive. We paid $110 USD for the buffet, and $30 USD for 2 drinks at the rooftop bar. Rooms are outdated, mold in the bathroom, told them about it, they “cleaned it”. Is definitely not a 5 stars hotel. Staff was great. Views are okay.
Vimish
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

We loved everything about our stay at this property. From the incredible service to the great atmosphere and the many amenities available on site, with a special mention for the stunning breakfast at Sakura every morning. We especially appreciated the views over Osaka Castle Park from our gorgeous bedroom and the convenient location close to several train stations.
Read More
Zhaonan
icon-Family
Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel is huge. Rooms are big too. Breakfast include both Japanese and western style, but same food every day. Two things I am not satisfied: the hotel will take charge for using its gym. I requested one hour late checkout at 1pm, they charge me for more than 4000yen..Ridiculous!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Hotel New Otani Osaka

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel New Otani Osaka

Traveloka (8)
Other sources (2,494)
9.4
Exceptional
From 2,494 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel New Otani Osaka

Number of reviews per page
20
40
Top reviews
Jeremy
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I thoroughly enjoyed my stay at Hotel New Otani Osaka. What impressed me most was the staff. Every interaction—from the front desk to the luggage team, bellhops, and attendants outside the hotel—was friendly, professional, and highly attentive. I’ve stayed at many hotels around the world, and this was one of the best hospitality teams I’ve experienced. The location is excellent. Situated near Osaka Castle in a business district, the hotel is surrounded by cafés and convenience stores, while Osaka-jōkōen Station is right next door for easy access to the rest of the city. Another highlight was Patisserie Satsuki in the lobby. The croissants and cream puffs were phenomenal and among the best I’ve ever had. While I didn’t personally order room service, my friends—both serious food lovers—raved about the quality of the food and said it was excellent. The only downside is that parts of the hotel feel a bit dated. My first room had limited convenient outlets for charging devices, and I ended up unplugging a lamp to charge my phone. However, the second room I stayed in was more updated, suggesting the hotel is actively renovating portions of the property. Despite the dated feel in some areas, I would gladly stay here again. The outstanding staff, excellent food, and convenient location far outweigh any shortcomings, making Hotel New Otani Osaka an easy recommendation.
Read More
Jin Hwan
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room and friends staffs
Martin John
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I bought a bottle of wine from a lady at one of the shops and the wine she recommended was perfect, couldn’t have enjoyed a better wine. Travelling from a distance can be difficult and stressful we all need time to adjust and relax before we start dealing with new rules and regulations. Adjustment time !
SHIYIN
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I stayed for 3 nights for a concert at Osaka-jō Hall, and the hotel location was literally next to the venue. The staff were friendly and spoke English well, the buffet breakfast had Japanese and western styles. I particularly appreciated that they offered both Yamato and the cheaper Sagawa luggage delivery service.
Randall
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location to Osaka Castle, food and the train station.
Fane
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very nice room and helpful staff. Swimming pool not available and located in business district so very limited local entertainment.
Oksoo
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I was satisfied with everything in the hotel. The restaurant in the hotel was clean, the staff was kind, and the scenery was good outside. I really want to stay there again next time
Nicholas
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excellent all-around. Would stay again.
MASAMI
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I did not take a breakfast.
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good location with easy access to the railway network. Also very close to Osaka Castle.
WP Maria
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Love the location near a park and river
John
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean rooms in a beautiful hotel in a good location
Philippe
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent hotel!!! Clean, fabulous staff, enjoyed our stay!
manpyo
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

나의 최고의 스위트룸
Mamiko
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great hotel!
dylan
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

In a very walkable area with lots of shops. Also near 2 different stations. The staff very friendly and most spoke English.
Nesimi
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room and prompt services and very helpful staff
Withney
icon-with Children
with Children
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel location is amazing. Hotel is located inside a “mall”. Food at the restaurants is expensive. We paid $110 USD for the buffet, and $30 USD for 2 drinks at the rooftop bar. Rooms are outdated, mold in the bathroom, told them about it, they “cleaned it”. Is definitely not a 5 stars hotel. Staff was great. Views are okay.
Vimish
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

We loved everything about our stay at this property. From the incredible service to the great atmosphere and the many amenities available on site, with a special mention for the stunning breakfast at Sakura every morning. We especially appreciated the views over Osaka Castle Park from our gorgeous bedroom and the convenient location close to several train stations.
Read More
Zhaonan
icon-Family
Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel is huge. Rooms are big too. Breakfast include both Japanese and western style, but same food every day. Two things I am not satisfied: the hotel will take charge for using its gym. I requested one hour late checkout at 1pm, they charge me for more than 4000yen..Ridiculous!
Number of reviews per page
20
40