Hotel New Otani Osaka

Hotels
9.1
/10
Exceptional
2,469 reviews

What Guests Say About Their Stay

Choonsyk

10.0
/ 10
super clean room, kind staff, good breakfast, close to park, etc, definetly will reserve again

Susan

10.0
/ 10
The Hotel New Otani Osaka is a beautiful hotel that meets all definitions of a 5-star hotel. Upon arriving, a doorman opened our doors welcoming us warmly, helped take out the luggage, and smoothly handed our belongings to a bellman to be taken for check-in. We were sincerely greeted by multiple Otani employees, and you felt like they were waiting to assist you in meeting any request. This was all so nice that it had me checking my Hotel.com app to see if I book us into a $600+/night luxury hotel. Fortunately, it was a great deal for the next three nights and around $175/night for a room with a view of the castle. Check-in was easy and a bellhop brought our luggage up to our room and then showed us the amenities of our room. Spend that little extra money on a room that overlooks the park and the Osaka Castle. Stunning!!! Day or night, the view is gorgeous. Our room was very large with a refrig, safe, lots of closet room, and if you need to work or have guests before an event, definitely enough room and seating. The bathroom was big, a soak in the tub was perfect, and most important, it was sparkling clean like the rest of the room. Other important things: the area around the hotel is very safe, you have easy access to all the trains, there is always a taxi out front, and there are multiple very nice restaurants and boutiques within and nearby the hotel. The New Otani was a perfect last stay for our trip to Japan. Absolutely lovely.

John

10.0
/ 10
One of the best hotels in Japan. Hotel staff are very kind and gracious. Amazing buffet and lovely rooms. Hope to return again.
In the Area
See Map
大阪府大阪市中央区城見1丁目4-1, Osaka, Osaka Prefecture, Kansai, Japan

Main Facilities

Read More
Swimming Pool
Parking
WiFi
Hotel New Otani Osaka is located in area / city Osaka. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Hotel New Otani Osaka

大阪府大阪市中央区城見1丁目4-1, Osaka, Osaka Prefecture, Kansai, Japan
Discover More Places
Others Hotel New Otani Osaka
Others 2 Hotel New Otani Osaka

Discover More About Hotel New Otani Osaka

Location


Hotel New Otani Osaka is located in area / city Osaka.

About Hotel New Otani Osaka

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel New Otani Osaka is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Hotel New Otani Osaka.

All facilities in Hotel New Otani Osaka

Others Hotel New Otani Osaka
Others

Things to Do

  • Fitness center
  • Karaoke
  • Massage
  • Outdoor pool

Accessibilty

  • Accessible bathroom
  • Accessible path of travel
  • Braille or raised signage
  • Wheelchair accessible

Public Facilities

  • Parking
  • Room service
  • WiFi in public area

Nearby Facilities

  • Laundry
  • Shops
  • Supermarket

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Heater
  • Swimming pool

In-room Facilities

  • Bathrobe
  • Hairdryer

Business Facilities

  • Business center
  • Computer station

Shuttle Service

  • Airport transfer

Hotel Services

  • Laundry service

Accommodation Policy & General Information in Hotel New Otani Osaka

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately JPY 5520 for adults and JPY 3105 for children
  • Airport shuttle fee: JPY 1800 per person (one-way)
  • Airport shuttle fee per child: JPY 900 (one-way), (from 6 to 12 years old)
  • Covered self parking fee: JPY 1200 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: JPY 6000 per night
  • Facilities fee: JPY 3850 per person and includes use of: sauna; hot tub; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • This property uses eco-friendly cleaning products
  • Safety features at this property include a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The optional pool fee varies from JPY 5,000 - 6,000 per person, per entry. The listed optional pool fee applies to guest ages 13 and older for access to the pool. The pool fee for children ages 4-12 is JPY 2,000 per person, per entry. Children ages 0-3 can access at no charge. Please contact property for more details.
  • For the comfort of guests using the pool areas, this property does not permit guests with tattoos to use the outdoor seasonal pool.
  • This property requires children 0-3 years old to wear waterproof pants in the pool.
  • Access to the night pool 6:30-10 PM is available for guests ages 18 and older by reservation only.

This property offers transfers from the bus station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Breakfast is not included in the Breakfast Included room rate for children ages 3 and younger who share existing bedding with parents.

The following facilities are closed seasonally each year. They will be closed from March 9 to March 12:
  • Fitness facilities
  • Swimming pool
  • Tennis courts

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 23:59
Check-out:
12:00 - 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 23:59 - to 12:00 - 12:00
Available rooms at Hotel New Otani Osaka
525
Number of floors in Hotel New Otani Osaka
18
Another facilities in Hotel New Otani Osaka
Fitness center, Karaoke, Massage, Outdoor pool, Accessible bathroom

Frequently asked question in Hotel New Otani Osaka

What are available facilities at Hotel New Otani Osaka?
There are top facilites at Hotel New Otani Osaka such as Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel New Otani Osaka?
The standard check-in time at Hotel New Otani Osaka is starting from 15:00 - 23:59 while the latest check-out time is at 12:00 - 12:00
What is the star rating of Hotel New Otani Osaka?
Hotel New Otani Osaka is a 5.0-star hotel.
How many floors does Hotel New Otani Osaka have?
Hotel New Otani Osaka has 18 floors.
How many rooms are available at Hotel New Otani Osaka?
Hotel New Otani Osaka has 525 rooms in total.
See All

More Reviews from Other Guests in Hotel New Otani Osaka

Overall Ratings & Reviews Hotel New Otani Osaka

Traveloka (8)
Other sources (2,461)
9.2
Exceptional
From 2,461 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel New Otani Osaka

Number of reviews per page
20
40
Top reviews
Choonsyk
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

super clean room, kind staff, good breakfast, close to park, etc, definetly will reserve again
Bruce
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Wonderful and welcoming staff, amazing views from the room.
Roberto
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great property and location
Shin Hen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent services
Toru
icon-Business
Business
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

大阪に出張する際は何度も使ってきました。 歴史あるホテルですので、隣室や通路からの宿泊客による物音はある程度は許容してましたが、チェックアウト正午にもかかわらず、10時過ぎからの清掃員の騒音は理解しがたいものでした。 作業自体はかまわないのですが、宿泊客がまた滞在しているにもかかわらず大声や掃除機やベッドの移動で終始、壁や床をドタバタと音を立てての作業は不快でした。 朝食付きプランでしたが、満室とのことで30分以上またされ慌しい朝となりました。キャパ以上の朝食付きプランを販売すべきではないと思います。
Susan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The Hotel New Otani Osaka is a beautiful hotel that meets all definitions of a 5-star hotel. Upon arriving, a doorman opened our doors welcoming us warmly, helped take out the luggage, and smoothly handed our belongings to a bellman to be taken for check-in. We were sincerely greeted by multiple Otani employees, and you felt like they were waiting to assist you in meeting any request. This was all so nice that it had me checking my Hotel.com app to see if I book us into a $600+/night luxury hotel. Fortunately, it was a great deal for the next three nights and around $175/night for a room with a view of the castle. Check-in was easy and a bellhop brought our luggage up to our room and then showed us the amenities of our room. Spend that little extra money on a room that overlooks the park and the Osaka Castle. Stunning!!! Day or night, the view is gorgeous. Our room was very large with a refrig, safe, lots of closet room, and if you need to work or have guests before an event, definitely enough room and seating. The bathroom was big, a soak in the tub was perfect, and most important, it was sparkling clean like the rest of the room. Other important things: the area around the hotel is very safe, you have easy access to all the trains, there is always a taxi out front, and there are multiple very nice restaurants and boutiques within and nearby the hotel. The New Otani was a perfect last stay for our trip to Japan. Absolutely lovely.
Read More
Tomoko
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

タクシー案内係の方にとても丁寧な対応をしていただきました。
GyuKwon
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Everything was perfect
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

One of the best hotels in Japan. Hotel staff are very kind and gracious. Amazing buffet and lovely rooms. Hope to return again.
Kazuo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

very clean
Vaishali
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location, spacious rooms and very helpful staff.
Wei
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Quiet neighborhood over the holidays. Convenient access to major tourist hubs Osaka Umeda. Spacious rooms and impressive lobby.
JING
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location. Friendly staff
Sreenivasa
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I went here around 9.30 ish. Count not find good food to eat. Stopped refilling the items before 10.00 A.M itself as 10.00 A.M is the closing time.
Virgil
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

clean room
Elizabeth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This is an elegant and refined property with high-end shopping in the lobby and exquisite service. Castle view rooms are magnificent, although the property itself sits against a business park, and you will need to take a convenience subway to get to shopping districts and sites other than Osaka Castle. Note the castle is literally 100 foot walk from the hotel and is not to be missed.
Read More
James
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Kindest staffs
Yoko
icon-
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Green loom and staff was wonderful
Sern En Nathanael
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Old style but quaint Japanese hotel chain that serves majority the local clients. Small rooms but well maintain. Swimming and gym chargeable even for hotel guests which was a shock
SHIN
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

全て快適でした
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel New Otani Osaka

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel New Otani Osaka

Traveloka (8)
Other sources (2,461)
9.2
Exceptional
From 2,461 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel New Otani Osaka

Number of reviews per page
20
40
Top reviews
Choonsyk
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

super clean room, kind staff, good breakfast, close to park, etc, definetly will reserve again
Bruce
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Wonderful and welcoming staff, amazing views from the room.
Roberto
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great property and location
Shin Hen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent services
Toru
icon-Business
Business
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

大阪に出張する際は何度も使ってきました。 歴史あるホテルですので、隣室や通路からの宿泊客による物音はある程度は許容してましたが、チェックアウト正午にもかかわらず、10時過ぎからの清掃員の騒音は理解しがたいものでした。 作業自体はかまわないのですが、宿泊客がまた滞在しているにもかかわらず大声や掃除機やベッドの移動で終始、壁や床をドタバタと音を立てての作業は不快でした。 朝食付きプランでしたが、満室とのことで30分以上またされ慌しい朝となりました。キャパ以上の朝食付きプランを販売すべきではないと思います。
Susan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The Hotel New Otani Osaka is a beautiful hotel that meets all definitions of a 5-star hotel. Upon arriving, a doorman opened our doors welcoming us warmly, helped take out the luggage, and smoothly handed our belongings to a bellman to be taken for check-in. We were sincerely greeted by multiple Otani employees, and you felt like they were waiting to assist you in meeting any request. This was all so nice that it had me checking my Hotel.com app to see if I book us into a $600+/night luxury hotel. Fortunately, it was a great deal for the next three nights and around $175/night for a room with a view of the castle. Check-in was easy and a bellhop brought our luggage up to our room and then showed us the amenities of our room. Spend that little extra money on a room that overlooks the park and the Osaka Castle. Stunning!!! Day or night, the view is gorgeous. Our room was very large with a refrig, safe, lots of closet room, and if you need to work or have guests before an event, definitely enough room and seating. The bathroom was big, a soak in the tub was perfect, and most important, it was sparkling clean like the rest of the room. Other important things: the area around the hotel is very safe, you have easy access to all the trains, there is always a taxi out front, and there are multiple very nice restaurants and boutiques within and nearby the hotel. The New Otani was a perfect last stay for our trip to Japan. Absolutely lovely.
Read More
Tomoko
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

タクシー案内係の方にとても丁寧な対応をしていただきました。
GyuKwon
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Everything was perfect
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

One of the best hotels in Japan. Hotel staff are very kind and gracious. Amazing buffet and lovely rooms. Hope to return again.
Kazuo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

very clean
Vaishali
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location, spacious rooms and very helpful staff.
Wei
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Quiet neighborhood over the holidays. Convenient access to major tourist hubs Osaka Umeda. Spacious rooms and impressive lobby.
JING
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location. Friendly staff
Sreenivasa
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I went here around 9.30 ish. Count not find good food to eat. Stopped refilling the items before 10.00 A.M itself as 10.00 A.M is the closing time.
Virgil
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

clean room
Elizabeth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This is an elegant and refined property with high-end shopping in the lobby and exquisite service. Castle view rooms are magnificent, although the property itself sits against a business park, and you will need to take a convenience subway to get to shopping districts and sites other than Osaka Castle. Note the castle is literally 100 foot walk from the hotel and is not to be missed.
Read More
James
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Kindest staffs
Yoko
icon-
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Green loom and staff was wonderful
Sern En Nathanael
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Old style but quaint Japanese hotel chain that serves majority the local clients. Small rooms but well maintain. Swimming and gym chargeable even for hotel guests which was a shock
SHIN
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

全て快適でした
Number of reviews per page
20
40