Hotel New Otani Osaka

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9.3
/10
Exceptional
2,502 reviews

What Guests Say About Their Stay

Jeremy

10.0
/ 10
I thoroughly enjoyed my stay at Hotel New Otani Osaka. What impressed me most was the staff. Every interaction—from the front desk to the luggage team, bellhops, and attendants outside the hotel—was friendly, professional, and highly attentive. I’ve stayed at many hotels around the world, and this was one of the best hospitality teams I’ve experienced. The location is excellent. Situated near Osaka Castle in a business district, the hotel is surrounded by cafés and convenience stores, while Osaka-jōkōen Station is right next door for easy access to the rest of the city. Another highlight was Patisserie Satsuki in the lobby. The croissants and cream puffs were phenomenal and among the best I’ve ever had. While I didn’t personally order room service, my friends—both serious food lovers—raved about the quality of the food and said it was excellent. The only downside is that parts of the hotel feel a bit dated. My first room had limited convenient outlets for charging devices, and I ended up unplugging a lamp to charge my phone. However, the second room I stayed in was more updated, suggesting the hotel is actively renovating portions of the property. Despite the dated feel in some areas, I would gladly stay here again. The outstanding staff, excellent food, and convenient location far outweigh any shortcomings, making Hotel New Otani Osaka an easy recommendation.

SHIYIN

10.0
/ 10
I stayed for 3 nights for a concert at Osaka-jō Hall, and the hotel location was literally next to the venue. The staff were friendly and spoke English well, the buffet breakfast had Japanese and western styles. I particularly appreciated that they offered both Yamato and the cheaper Sagawa luggage delivery service.

Oksoo

10.0
/ 10
I was satisfied with everything in the hotel. The restaurant in the hotel was clean, the staff was kind, and the scenery was good outside. I really want to stay there again next time
In the Area
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大阪府大阪市中央区城見1丁目4-1, Osaka, Kansai, Japan

Main Facilities

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Swimming Pool
Parking
WiFi
Hotel New Otani Osaka is located in area / city Osaka. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hotel New Otani Osaka

大阪府大阪市中央区城見1丁目4-1, Osaka, Kansai, Japan
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Lobby Hotel New Otani Osaka
Lobby 2 Hotel New Otani Osaka

Discover More About Hotel New Otani Osaka

Hotel New Otani Osaka Rates per Night

Looking for the best Hotel New Otani Osaka hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Hotel New Otani Osaka room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Hotel New Otani Osaka Location & Address

Hotel New Otani Osaka is located at 大阪府大阪市中央区城見1丁目4-1, 大阪, 関西, 日本. It's situated in the Osaka, Osaka Prefecture area of Japan, known for its stunning views and proximity to Osaka Castle. The hotel is approximately 3 km from the city center.

How to go to Hotel New Otani Osaka from Airport

Getting from the airport to Hotel New Otani Osaka is a breeze with several convenient options. Whether you're looking for speed or affordability, there's a transfer from airport to hotel to suit your needs. Here's a breakdown of your choices for a smooth hotel transfer:
  • Taxi (Most Direct):

    A taxi from Kansai International Airport (KIX) will take you directly to the hotel. It's the most convenient option, especially with luggage, but also the most expensive.
  • Airport Limousine Bus (Comfortable & Convenient):

    The Airport Limousine Bus offers a comfortable and direct ride to Hotel New Otani Osaka. Buses depart regularly from KIX and stop right at the hotel entrance.
  • JR Haruka Express Train (Fast & Scenic):

    Take the JR Haruka Express train from KIX to Osaka Station. From there, you can transfer to the Osaka Loop Line and get off at Osakajokoen Station, which is a short walk to the hotel. This is a faster option than the bus, but requires a transfer.
  • Nankai Rapit Train (Budget-Friendly):

    The Nankai Rapit train takes you from KIX to Namba Station. From Namba, you can take the Osaka Metro to Tanimachi Yonchome Station, which is a 15-minute walk to the hotel. This is a more affordable option, but involves more transfers.

Tips:

For the most convenient route, consider the Airport Limousine Bus, which drops you off directly at the hotel. If you're on a budget, the Nankai Rapit train followed by the Osaka Metro is a good option.

Hotel New Otani Osaka Reviews & Summary

Looking for all about hotel Hotel New Otani Osaka? This luxurious hotel consistently receives glowing Hotel reviews, praised for its exceptional service, stunning views, and convenient location. Guests particularly love the hotel's attention to detail and the wide range of amenities available. One standout feature is the hotel's beautiful Japanese garden, offering a tranquil escape from the bustling city. The variety of dining options, from traditional Japanese cuisine to international fare, also receives high marks. With its combination of luxury, convenience, and impeccable service, Hotel New Otani Osaka is a top choice for discerning travellers. "The service was impeccable, and the views were breathtaking. I especially enjoyed the Japanese garden – a true oasis in the city!"

Hotel New Otani Osaka Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Hotel New Otani Osaka offers a variety of categories of hotel rooms to suit every traveller's needs. From cozy standard rooms to luxurious suites, there's a different hotel room types for everyone.
  • Standard Room:

    Comfortable and well-equipped, these rooms offer a relaxing stay with city views. Available in smoking and non-smoking options.
  • Superior Room:

    Slightly larger than standard rooms, these rooms offer enhanced amenities and panoramic city views. Feature both bathtubs and bidets.
  • Deluxe Room:

    Spacious and elegantly decorated, these rooms provide a luxurious experience with stunning views of Osaka Castle. Available in smoking and non-smoking options.
  • Suite:

    The ultimate in luxury, these suites offer separate living and sleeping areas, as well as access to exclusive amenities. Feature both bathtubs and bidets.
  • Japanese-Style Room:

    Experience traditional Japanese hospitality in these rooms, featuring tatami mats and futon beds. Non-smoking only.
Hotel New Otani Osaka is not a pet-friendly hotel.

Hotel Facilities in Hotel New Otani Osaka

Hotel amenities at Hotel New Otani Osaka are designed to provide a comfortable and memorable stay for all guests. With a wide range of hotel facilities, there's something for everyone to enjoy. From relaxing spa treatments to fun activities for kids, this hotel has it all.
  • Swimming Pool:

    Take a refreshing dip in the outdoor swimming pool, open during the summer months. Operating hours are from 9:00 AM to 6:00 PM.
  • Fitness Center:

    Stay active during your stay at the fully equipped fitness center. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel's spa. Extra fees apply.
  • Japanese Garden:

    Stroll through the serene Japanese garden, a tranquil oasis in the heart of the city. Open 24 hours.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club, offering a variety of activities and games. Open from 10:00 AM to 6:00 PM.
  • Business Center:

    Stay connected and productive at the hotel's business center, offering a range of services and equipment. Open 24 hours.
  • Concierge Service:

    The concierge team is available to assist with any needs, from restaurant reservations to sightseeing recommendations.

Hotel Buffet or Restaurant/Cafe in Hotel New Otani Osaka

Indulge in a culinary journey at Hotel New Otani Osaka's diverse hotel restaurant and hotel cafe options. From lavish hotel buffet spreads to exquisite à la carte dining, there's something to satisfy every palate. Discover a world of flavours without even leaving the hotel.
  • Keyaki (Japanese):

    Savour authentic Japanese cuisine at Keyaki, known for its fresh seafood and traditional dishes. Prices start from SGD 80 per person. Open for lunch and dinner.
  • The Sky Lounge (International):

    Enjoy panoramic city views while dining on international cuisine at The Sky Lounge. Prices start from SGD 60 per person. Open for lunch, dinner, and cocktails.
  • Satsuki (Buffet):

    Indulge in a lavish buffet spread at Satsuki, featuring a wide variety of international and Japanese dishes. Prices start from SGD 70 per person. Open for breakfast, lunch, and dinner.
  • Coffee Shop (Cafe):

    Grab a quick bite or a cup of coffee at the hotel's cozy coffee shop. Prices start from SGD 15 per person. Open daily.
Keyaki's signature dish is the Kobe beef teppanyaki, a must-try for meat lovers.

Hotel New Otani Osaka Airport pickups and How to Book

Looking for hotels with airport shuttle? Hotel New Otani Osaka offers a convenient hotel to airport transfer service for its guests. Ensure a smooth and stress-free arrival and departure with this hassle-free option. To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance of your arrival. Provide your flight details and estimated arrival time, and the hotel will arrange for a driver to meet you at the airport.

Nearby MRT Station & Bus Stops

Conveniently located, Hotel New Otani Osaka is surrounded by several MRT nearby and nearby bus station options, making it easy to explore the city. Navigate Osaka's public transport system with ease from this well-connected hotel.
  • Osakajokoen Station (JR Osaka Loop Line):

    Approximately a 5-minute walk from the hotel.
  • Tanimachi Yonchome Station (Osaka Metro Tanimachi Line & Chuo Line):

    Approximately a 15-minute walk from the hotel.
  • Bus Stop near Osaka Castle Hall:

    Several bus stops are located near Osaka Castle Hall, a short walk from the hotel.
You can purchase an ICOCA or Suica card for easy payment on public transport. These cards can be purchased at most train stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Discover a wealth of nearby activities and nearby places to go near Hotel New Otani Osaka, perfect for families and kids. From interactive museums to thrilling theme parks, there's no shortage of things to see nearby and stuff to see nearby. Create unforgettable memories with these family-friendly attractions.
  • Osaka Castle (1 km):

    Explore the iconic Osaka Castle, a symbol of the city's rich history. Entry is free (museum inside requires a fee).
  • Osaka Aquarium Kaiyukan (7 km):

    Discover a fascinating underwater world at Osaka Aquarium Kaiyukan, home to a diverse range of marine life. Entry fee is approximately SGD 30.
  • Universal Studios Japan (10 km):

    Experience thrilling rides and immersive worlds at Universal Studios Japan, a must-visit for families. Entry fee is approximately SGD 90.
  • Kids Plaza Osaka (3 km):

    Let your kids' imaginations run wild at Kids Plaza Osaka, an interactive museum designed for children. Entry fee is approximately SGD 15.
  • Tennoji Zoo (6 km):

    Get up close and personal with animals from around the world at Tennoji Zoo. Entry fee is approximately SGD 6.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Japan!

Where to eat near Hotel New Otani Osaka (Osaka, Osaka Prefecture)

Explore the vibrant nearby dining scene near Hotel New Otani Osaka, offering a diverse range of local food and international flavours. From cozy cafes to bustling local restaurant, there's something to satisfy every craving. Discover hidden gems and culinary delights just steps from your hotel.

Cafes/Restaurants:

  • Starbucks Coffee (Osaka Castle Park):

    Enjoy your favourite coffee and pastries with stunning views of Osaka Castle.
  • bills (Osaka):

    Indulge in delicious pancakes and brunch dishes at this popular Australian cafe.
  • Hard Rock Cafe (Osaka):

    Rock out while enjoying classic American cuisine at this iconic restaurant.

Local Street Food:

  • Takoyaki (Octopus Balls):

    A quintessential Osaka street food, these savoury balls are filled with octopus, tempura scraps, and pickled ginger.
  • Okonomiyaki (Savoury Pancake):

    A customizable pancake made with flour, eggs, and shredded cabbage, with various toppings like meat, seafood, and vegetables.
  • Kushikatsu (Deep-Fried Skewers):

    Skewers of meat, vegetables, and seafood, deep-fried and served with a special dipping sauce.
  • Ramen (Noodle Soup):

    A comforting and flavourful noodle soup with various toppings like pork, eggs, and seaweed.
  • Yakitori (Grilled Chicken Skewers):

    Skewers of grilled chicken, seasoned with various sauces and spices.

Shopping places near Hotel New Otani Osaka (Osaka, Osaka Prefecture)

Indulge in some retail therapy at the various shops near me and nearby shopping destinations near Hotel New Otani Osaka. From luxury dept stores near me to local markets, there's something for every shopper. Discover unique souvenirs and fashion finds just a short distance from the hotel.
  • Osaka Business Park (OBP):

    A complex with shops and restaurants.
  • Shinsaibashi:

    A vibrant shopping district with a mix of department stores, boutiques, and street vendors.
  • Namba Parks:

    A unique shopping mall with a rooftop garden, offering a relaxing escape from the city.

Other Places to Stay Near Hotel New Otani Osaka

Looking for alternative accommodations? Explore these other apartment, ryokan, and affordable hotels nearby Hotel New Otani Osaka. Whether you're seeking luxury or budget-friendly options, there's a perfect place to stay nearby.

3 Luxury/5–6 Star Hotels Nearby:

  • The Ritz-Carlton, Osaka:

    Known for its impeccable service and luxurious amenities.
  • St. Regis Hotel Osaka:

    Offers stunning city views and a sophisticated atmosphere.
  • Imperial Hotel Osaka:

    A historic hotel with a reputation for elegance and grandeur.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Japan!

3 Four-Star Hotels Nearby:

  • Hotel Granvia Osaka:

    Conveniently located within Osaka Station, offering easy access to transportation.
  • Swissôtel Nankai Osaka:

    Boasts panoramic city views and a range of dining options.
  • Hyatt Regency Osaka:

    Offers spacious rooms and a variety of amenities, including a spa and fitness center.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Japan!

3 Three-Star Hotels Nearby:

  • Hotel Monterey Osaka:

    Features a charming European-style design and comfortable rooms.
  • Best Western Hotel Fino Osaka Shinsaibashi:

    Offers a convenient location and affordable rates.
  • Hotel Vista Osaka Umeda:

    Provides modern accommodations and easy access to Umeda Station.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Japan!

Conclusion

Planning your trip to Osaka? Hotel availability can fluctuate, so it's best to book your stay in advance. With its prime location, luxurious amenities, and exceptional service, Hotel New Otani Osaka is the perfect choice for your Osaka adventure. Don't miss out on the opportunity to experience this exceptional hotel. Make your Hotel reservations today through Traveloka for the best deals and a seamless booking experience. Whether you're looking for a romantic getaway or a family vacation, Traveloka has the perfect accommodations for you. Start planning your dream trip now and book cheap hotels in Japan or find cheap hotels nearby!

All facilities in Hotel New Otani Osaka

Bar, Cafe and Lounge Hotel New Otani Osaka
Bar, Cafe and Lounge
Swimming Pool Hotel New Otani Osaka
Swimming Pool
Entertainment Facility Hotel New Otani Osaka
Entertainment Facility
Fitness Center Hotel New Otani Osaka
Fitness Center
Functional Hall Hotel New Otani Osaka
Functional Hall

Things to Do

  • Fitness center
  • Outdoor pool
  • Karaoke
  • Massage

Accessibilty

  • Braille or raised signage
  • Accessible bathroom
  • Wheelchair accessible
  • Accessible path of travel

Public Facilities

  • WiFi in public area
  • Parking
  • Room service

Nearby Facilities

  • Laundry
  • Supermarket
  • Shops

Connectivity

  • Free WiFi
  • LAN Internet

General

  • Heater
  • Swimming pool

In-room Facilities

  • Bathrobe
  • Hairdryer

Business Facilities

  • Business center
  • Computer station

Shuttle Service

  • Airport transfer

Hotel Services

  • Laundry service

Accommodation Policy & General Information in Hotel New Otani Osaka

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit JPY 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Hotel New Otani Osaka
525
Number of floors in Hotel New Otani Osaka
18
Another facilities in Hotel New Otani Osaka
Fitness center, Outdoor pool, Karaoke, Massage, Braille or raised signage

Frequently asked question in Hotel New Otani Osaka

What are available facilities at Hotel New Otani Osaka?
There are top facilites at Hotel New Otani Osaka such as Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel New Otani Osaka?
The standard check-in time at Hotel New Otani Osaka is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Hotel New Otani Osaka
Hotel New Otani Osaka has a 5.0-star rating.
How many floors does Hotel New Otani Osaka have?
Hotel New Otani Osaka has 18.
How many rooms are available at Hotel New Otani Osaka
Hotel New Otani Osaka has 525.
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More Reviews from Other Guests in Hotel New Otani Osaka

Overall Ratings & Reviews Hotel New Otani Osaka

Traveloka (8)
Other sources (2,494)
9.4
Exceptional
From 2,494 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel New Otani Osaka

Number of reviews per page
20
40
Top reviews
Jeremy
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I thoroughly enjoyed my stay at Hotel New Otani Osaka. What impressed me most was the staff. Every interaction—from the front desk to the luggage team, bellhops, and attendants outside the hotel—was friendly, professional, and highly attentive. I’ve stayed at many hotels around the world, and this was one of the best hospitality teams I’ve experienced. The location is excellent. Situated near Osaka Castle in a business district, the hotel is surrounded by cafés and convenience stores, while Osaka-jōkōen Station is right next door for easy access to the rest of the city. Another highlight was Patisserie Satsuki in the lobby. The croissants and cream puffs were phenomenal and among the best I’ve ever had. While I didn’t personally order room service, my friends—both serious food lovers—raved about the quality of the food and said it was excellent. The only downside is that parts of the hotel feel a bit dated. My first room had limited convenient outlets for charging devices, and I ended up unplugging a lamp to charge my phone. However, the second room I stayed in was more updated, suggesting the hotel is actively renovating portions of the property. Despite the dated feel in some areas, I would gladly stay here again. The outstanding staff, excellent food, and convenient location far outweigh any shortcomings, making Hotel New Otani Osaka an easy recommendation.
Read More
Jin Hwan
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room and friends staffs
Martin John
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I bought a bottle of wine from a lady at one of the shops and the wine she recommended was perfect, couldn’t have enjoyed a better wine. Travelling from a distance can be difficult and stressful we all need time to adjust and relax before we start dealing with new rules and regulations. Adjustment time !
SHIYIN
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I stayed for 3 nights for a concert at Osaka-jō Hall, and the hotel location was literally next to the venue. The staff were friendly and spoke English well, the buffet breakfast had Japanese and western styles. I particularly appreciated that they offered both Yamato and the cheaper Sagawa luggage delivery service.
Randall
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location to Osaka Castle, food and the train station.
Fane
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very nice room and helpful staff. Swimming pool not available and located in business district so very limited local entertainment.
Oksoo
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I was satisfied with everything in the hotel. The restaurant in the hotel was clean, the staff was kind, and the scenery was good outside. I really want to stay there again next time
Nicholas
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excellent all-around. Would stay again.
MASAMI
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I did not take a breakfast.
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good location with easy access to the railway network. Also very close to Osaka Castle.
WP Maria
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Love the location near a park and river
John
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean rooms in a beautiful hotel in a good location
Philippe
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent hotel!!! Clean, fabulous staff, enjoyed our stay!
manpyo
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

나의 최고의 스위트룸
Mamiko
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great hotel!
dylan
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

In a very walkable area with lots of shops. Also near 2 different stations. The staff very friendly and most spoke English.
Nesimi
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room and prompt services and very helpful staff
Withney
icon-with Children
with Children
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel location is amazing. Hotel is located inside a “mall”. Food at the restaurants is expensive. We paid $110 USD for the buffet, and $30 USD for 2 drinks at the rooftop bar. Rooms are outdated, mold in the bathroom, told them about it, they “cleaned it”. Is definitely not a 5 stars hotel. Staff was great. Views are okay.
Vimish
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

We loved everything about our stay at this property. From the incredible service to the great atmosphere and the many amenities available on site, with a special mention for the stunning breakfast at Sakura every morning. We especially appreciated the views over Osaka Castle Park from our gorgeous bedroom and the convenient location close to several train stations.
Read More
Zhaonan
icon-Family
Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel is huge. Rooms are big too. Breakfast include both Japanese and western style, but same food every day. Two things I am not satisfied: the hotel will take charge for using its gym. I requested one hour late checkout at 1pm, they charge me for more than 4000yen..Ridiculous!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Hotel New Otani Osaka

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel New Otani Osaka

Traveloka (8)
Other sources (2,494)
9.4
Exceptional
From 2,494 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel New Otani Osaka

Number of reviews per page
20
40
Top reviews
Jeremy
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I thoroughly enjoyed my stay at Hotel New Otani Osaka. What impressed me most was the staff. Every interaction—from the front desk to the luggage team, bellhops, and attendants outside the hotel—was friendly, professional, and highly attentive. I’ve stayed at many hotels around the world, and this was one of the best hospitality teams I’ve experienced. The location is excellent. Situated near Osaka Castle in a business district, the hotel is surrounded by cafés and convenience stores, while Osaka-jōkōen Station is right next door for easy access to the rest of the city. Another highlight was Patisserie Satsuki in the lobby. The croissants and cream puffs were phenomenal and among the best I’ve ever had. While I didn’t personally order room service, my friends—both serious food lovers—raved about the quality of the food and said it was excellent. The only downside is that parts of the hotel feel a bit dated. My first room had limited convenient outlets for charging devices, and I ended up unplugging a lamp to charge my phone. However, the second room I stayed in was more updated, suggesting the hotel is actively renovating portions of the property. Despite the dated feel in some areas, I would gladly stay here again. The outstanding staff, excellent food, and convenient location far outweigh any shortcomings, making Hotel New Otani Osaka an easy recommendation.
Read More
Jin Hwan
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room and friends staffs
Martin John
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I bought a bottle of wine from a lady at one of the shops and the wine she recommended was perfect, couldn’t have enjoyed a better wine. Travelling from a distance can be difficult and stressful we all need time to adjust and relax before we start dealing with new rules and regulations. Adjustment time !
SHIYIN
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I stayed for 3 nights for a concert at Osaka-jō Hall, and the hotel location was literally next to the venue. The staff were friendly and spoke English well, the buffet breakfast had Japanese and western styles. I particularly appreciated that they offered both Yamato and the cheaper Sagawa luggage delivery service.
Randall
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location to Osaka Castle, food and the train station.
Fane
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very nice room and helpful staff. Swimming pool not available and located in business district so very limited local entertainment.
Oksoo
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I was satisfied with everything in the hotel. The restaurant in the hotel was clean, the staff was kind, and the scenery was good outside. I really want to stay there again next time
Nicholas
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excellent all-around. Would stay again.
MASAMI
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I did not take a breakfast.
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good location with easy access to the railway network. Also very close to Osaka Castle.
WP Maria
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Love the location near a park and river
John
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean rooms in a beautiful hotel in a good location
Philippe
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent hotel!!! Clean, fabulous staff, enjoyed our stay!
manpyo
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

나의 최고의 스위트룸
Mamiko
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great hotel!
dylan
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

In a very walkable area with lots of shops. Also near 2 different stations. The staff very friendly and most spoke English.
Nesimi
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room and prompt services and very helpful staff
Withney
icon-with Children
with Children
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel location is amazing. Hotel is located inside a “mall”. Food at the restaurants is expensive. We paid $110 USD for the buffet, and $30 USD for 2 drinks at the rooftop bar. Rooms are outdated, mold in the bathroom, told them about it, they “cleaned it”. Is definitely not a 5 stars hotel. Staff was great. Views are okay.
Vimish
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

We loved everything about our stay at this property. From the incredible service to the great atmosphere and the many amenities available on site, with a special mention for the stunning breakfast at Sakura every morning. We especially appreciated the views over Osaka Castle Park from our gorgeous bedroom and the convenient location close to several train stations.
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Zhaonan
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Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel is huge. Rooms are big too. Breakfast include both Japanese and western style, but same food every day. Two things I am not satisfied: the hotel will take charge for using its gym. I requested one hour late checkout at 1pm, they charge me for more than 4000yen..Ridiculous!
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