Hotel New Otani Osaka

Hotels
Finding rooms for you...
9.3
/10
Exceptional
2,420 reviews

What Guests Say About Their Stay

Verified Traveler

9.4
/ 10
I had a wonderful stay at Hotel New Otani Osaka. One of the highlights was the beautiful view of Osaka Castle from my room. At night, the castle was illuminated so beautifully that I ended up turning off all the lights in the room and simply enjoying the view for quite a while. It was a very peaceful and memorable moment. The room was spacious enough to fully relax, and everything from the bed to the bathroom was comfortable and very easy to use. The overall layout and facilities made the stay extremely pleasant. The staff at check-in were also very courteous and professional. They took the time to explain the hotel facilities clearly and made me feel very welcome from the moment I arrived. I was especially happy to have the opportunity to stay at such a historic and well-established hotel. Overall, it was a truly enjoyable and relaxing stay, and I left with a very positive impression of Hotel New Otani Osaka.

Grace

10.0
/ 10
Stayed here for a few days at the end of our trip. The location is excellent, right near Osaka Castle. We had a room with a view of the castle and river, and it was wonderful. The area is very quiet, and surrounded by other high end hotels, and business offices. The staff at the Otani is beyond attentive to your needs, and go the extra step to make you feel welcome. Rooms come with a nice sized soaking tub, and all toiletries one might need, including toothbrush and toothpaste. We arrived early, and were able to check in early at no extra cost. We were also surprised with a some sweets and a card in recognition of my birthday, which fell during our stay. We opted for a triple room, and each of us had our own bed, which was nice. There is a breakfast buffet available which is very convenient, and numerous boutiques, and restaurants to choose from. There's also a Family Mart and Mister Donut nearby, as well as other small coffee shops and eateries. We opted to have a fancy dinner to celebrate my birthday, at the Sakura restaurant, and it was by far one of the best fancy meals I have had in a long time. Worth the splurge, as it was pricier than anything we had during our trip. Will definitely go back to the Otani.

Shixiong

10.0
/ 10
I like the location of the property, though the facilities are a bit old-school. You can’t turn off all lights with one button by bedside. You will have to turn some lights off one by one.

JOCELYN S.

10.0
/ 10
The staff at the lobby was amazing! There were plenty of them to help us check in two rooms for 6 family members and 13 pieces of luggage! The onsite restaurants were a bonus especially traveling with elderly parents and a large group. Thomas, one of the bell staff, was very helpful in directing us to the correct trains for a day trip to Kyoto and shopping Osaka! Also, housekeeping was super-fast at responding to our requests! We highly recommend this hotel if you are visiting Osaka!
In the Area
See Map
1 Chome-4-1 Shiromi, Chuo Ward, Osaka, 540-8578, Osaka City, Osaka Prefecture, Kansai, Japan, 540-8578

Main Facilities

Read More
This accommodation offers:
Outdoor tennis court
Golf practice
Bar
Swimming pool
Late check-out
Laundry service
Restaurant
Access to train station
Luggage storage
Elevator
Hotel New Otani Osaka is located in area / city Osaka City. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More

What's around Hotel New Otani Osaka

1 Chome-4-1 Shiromi, Chuo Ward, Osaka, 540-8578, Osaka City, Osaka Prefecture, Kansai, Japan, 540-8578
Discover More Places
Lobby Hotel New Otani Osaka
Lobby 2 Hotel New Otani Osaka

Discover More About Hotel New Otani Osaka

Location
Hotel New Otani Osaka is located in area / city Osaka City.

About Hotel New Otani Osaka

Not only located within easy reach of various places of interests for your adventure, but staying at Hotel New Otani Osaka will also give you a pleasant stay.

From business event to corporate gathering, Hotel New Otani Osaka provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Hotel New Otani Osaka is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Hotel New Otani Osaka, a wonderful accommodation for your family holiday.

Experience a unique stay at the historical building of Hotel New Otani Osaka, which you rarely find in other places.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Hotel New Otani Osaka.

Hotel New Otani Osaka is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Hotel New Otani Osaka will surely spoil you for numerous shopping centers nearby.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Hotel New Otani Osaka is suitable for you who value privacy during your stay.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel New Otani Osaka exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel New Otani Osaka is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Hotel New Otani Osaka.

All facilities in Hotel New Otani Osaka

Facility

  • Outdoor tennis court
  • Golf practice
  • Bar
  • Swimming pool
Bar, Cafe and Lounge Hotel New Otani Osaka
Bar, Cafe and Lounge
Swimming Pool Hotel New Otani Osaka
Swimming Pool
Entertainment Facility Hotel New Otani Osaka
Entertainment Facility
Fitness Center Hotel New Otani Osaka
Fitness Center
Functional Hall Hotel New Otani Osaka
Functional Hall

Family-friendly Facilities

  • Children club (surcharge)

Transportation

  • Parking with surcharge
  • Storage
  • Bicycle storage
  • Limited parking
  • Bus/truck parking
  • Secure parking
  • Area shuttle with surcharge
  • Access to bus station
  • Car rental
  • Access to train station

Food and Drinks

  • Breakfast
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Buffet breakfast
  • Brunch
  • Cafe
  • Continental breakfast
  • Gluten-free meals
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Vegetarian meal

General

  • Heater
  • Swimming pool
  • Lockers
  • Family room
  • AC
  • Cloakroom
  • Smoking area
  • Banquet
  • Connecting rooms

Accessibilty

  • Braille or raised signage
  • Wheelchair accessible
  • Accessible path of travel
  • Accessible parking

Business Facilities

  • Business center
  • Meeting facilities
  • Business facilities
  • Business facilities
  • Conference room
  • Conference rooms
  • Photocopier
  • Printer
  • Projector

Nearby Facilities

  • Gift shop
  • Beauty salon
  • Hair salon

Sports and Recreations

  • Golf practice
  • Outdoor tennis court

Kids and Pets

  • Cribs
  • Highchairs

Things to Do

  • Outdoor pool (surcharge)
  • Massage
  • Shops
  • Health club
  • Hot tub
  • Indoor pool (surcharge)
  • Sauna
  • Spa

Connectivity

  • Free WiFi
  • LAN Internet

Public Facilities

  • WiFi in public area
  • Room service
  • Elevator
  • Restaurant
  • Coffee shop
  • Safety deposit box

Shuttle Service

  • Airport transfer
  • Airport transfer (surcharge)

Hotel Services

  • Laundry service
  • 24-hour Receptionist
  • Front desk
  • Concierge
  • Luggage storage
  • Bellhop
  • Doorman
  • Porter
  • Money changer
  • Late check-out
  • Multilingual staff
  • Limited hours room service
  • Wedding service
  • 24-hour security

In-room Facilities

  • Hairdryer
  • Bathtub
  • Desk
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Accommodation Policy & General Information in Hotel New Otani Osaka

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit JPY 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
Read All

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 23:59 - to 12:00 - 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel New Otani Osaka
525
Number of floors in Hotel New Otani Osaka
18
Another facilities in Hotel New Otani Osaka
Children club (surcharge), Parking with surcharge, Storage, Bicycle storage, Limited parking

Frequently asked question in Hotel New Otani Osaka

What is normal check-in & check-out time at Hotel New Otani Osaka?
The standard check-in time at Hotel New Otani Osaka is starting from 15:00 - 23:59 while the latest check-out time is at 12:00 - 12:00
Does Hotel New Otani Osaka provide breakfast?
Yes, Hotel New Otani Osaka provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Hotel New Otani Osaka have?
Hotel New Otani Osaka is a 5.0-star hotel.
How many floors does Hotel New Otani Osaka have?
Hotel New Otani Osaka has 18 floors.
How many rooms does Hotel New Otani Osaka have?
Hotel New Otani Osaka has 525 rooms in total.
See All

More Reviews from Other Guests in Hotel New Otani Osaka

Overall Ratings & Reviews Hotel New Otani Osaka

Traveloka (9)
Other sources (2,411)
9.4
Exceptional
From 2,411 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel New Otani Osaka

Number of reviews per page
20
40
Top reviews
Grace
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Stayed here for a few days at the end of our trip. The location is excellent, right near Osaka Castle. We had a room with a view of the castle and river, and it was wonderful. The area is very quiet, and surrounded by other high end hotels, and business offices. The staff at the Otani is beyond attentive to your needs, and go the extra step to make you feel welcome. Rooms come with a nice sized soaking tub, and all toiletries one might need, including toothbrush and toothpaste. We arrived early, and were able to check in early at no extra cost. We were also surprised with a some sweets and a card in recognition of my birthday, which fell during our stay. We opted for a triple room, and each of us had our own bed, which was nice. There is a breakfast buffet available which is very convenient, and numerous boutiques, and restaurants to choose from. There's also a Family Mart and Mister Donut nearby, as well as other small coffee shops and eateries. We opted to have a fancy dinner to celebrate my birthday, at the Sakura restaurant, and it was by far one of the best fancy meals I have had in a long time. Worth the splurge, as it was pricier than anything we had during our trip. Will definitely go back to the Otani.
Read More
Christine
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rooms were large and spacious. Some staff was friendly. Most of the hotel is outdated. Rooms are clean but very old and need major updates. Gym is old and staff is not that friendly. Pool is an additional fee and if you want a chair on the pool deck that’s even more. I spent 8000 yen for one day at the pool! Check in staff turned us away because we arrived 10 minutes early. Location is nice and central to trains and some decent spots within walking distance. Restaurants in hotel were overpriced especially for the quality of food offered. Got the feeling they weren’t to happy to have non Japanese speaking tourists around.
Read More
Shixiong
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I like the location of the property, though the facilities are a bit old-school. You can’t turn off all lights with one button by bedside. You will have to turn some lights off one by one.
JOCELYN S.
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff at the lobby was amazing! There were plenty of them to help us check in two rooms for 6 family members and 13 pieces of luggage! The onsite restaurants were a bonus especially traveling with elderly parents and a large group. Thomas, one of the bell staff, was very helpful in directing us to the correct trains for a day trip to Kyoto and shopping Osaka! Also, housekeeping was super-fast at responding to our requests! We highly recommend this hotel if you are visiting Osaka!
Read More
Kengo
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel New Otani is an old-school high-end hotel in the Japanese tradition. It’s a treat to stay here.
Oscar
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Checking is around 3 pm to late .
Stephane
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice location, great view of Osaka castle.
Alexandros
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The location and view was amazing, and the rooms were very large and comfortable. I would definately rebook next time.
Suyang
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

This hotel is awesome, nice people, amenities, foods and good location.
Rhea
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great hotel, but the older rooms feel a bit dated and "tired". Beds and linens could use some refreshing.
Darryl
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This was my second time staying here. The staff wwere helpful. My family liked the view of the castle from our room.
Uri
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Hotel staff are kind and accommodating.
Ashwani
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We had an amazing stay at the Osaka Hotel! I traveled with my 15-year-old, and we both thoroughly enjoyed our time here. The hotel was clean, comfortable, and in a great location. The staff were welcoming, friendly, and always happy to help, which made our stay even more enjoyable. The breakfast was definitely one of the highlights. There was an excellent selection of fresh and delicious Japanese and continental food every morning, with plenty of choices to suit different tastes. It was the perfect start to each day. We truly enjoyed our stay and would definitely recommend this hotel to anyone visiting Osaka. We would happily stay here again!
Read More
Mathew
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Amazing property. Little dated but felt quite luxurious. Big rooms and outstanding service culture..would definitely stay there again..
MAKI
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Super good hotel. Excellent service.
CHIA CHI
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Staff is profesional and kindness/ good location for river cruise/slience no voice at night
Samir
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hotel is clean and beautiful. The location is fine. You can walk to the Osaka Castle. There is a train station nearby. Breakfast is great. Staff is very helpful.
Angela
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Amazing stay!
Simranprit
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very beautiful hotel located in Business center and near to the stations at a walking distance. Staff was very friendly and helpful.
Adam
icon-Family
Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The hotel was nice, even if a bit on the older side. Service was excellent and attentive. We had a good dining experience at one of the restaurants, but it was expensive compared to other meals we had in Japan. Great location to both Osaka Castle, and the local Metro station. However, the beds weren't great, and the mattresses were way too firm, and that ultimately is the most important aspect of any hotel room.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Hotel New Otani Osaka

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved.