Hotel New Otani Osaka

Hotels
9.2
/10
Exceptional
2,260 reviews

What Guests Say About Their Stay

Emilia
10.0
/ 10
The staff is very friendly and helpful. We were upgraded to a room with a castle view, and the amenities exceeded our expectations.
Luying
10.0
/ 10
It was a wonderful experience overall, with staff who were exceptionally professional and friendly. The hotel is in a fantastic location, within walking distance of both train and metro stations. Osaka Castle Park is also right next door. However, the hotel room felt a bit dated and would benefit from some refurbishment.
Eric
10.0
/ 10
This was our last stop on a fairly long family vacation. We found the hotel to be very accommodating and very kind. We asked for beds to made softer and the staff immediately came in with extra toppers. Everyone in the hotel could not have been kinder or more helpful. We were able to re-charge and explore more of the great city of Osaka. Also the views of the castle are spectacular.
In the Area
See Map
1-4-1 Shiromi Chuo-ku, Osaka, Osaka Prefecture, Kansai, Japan, 540-8578

Main Facilities

Read More
Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Hotel New Otani Osaka is located in area / city Chuo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Hotel New Otani Osaka

Discover More Places
1-4-1 Shiromi Chuo-ku, Osaka, Osaka Prefecture, Kansai, Japan, 540-8578
Others Hotel New Otani Osaka
Others 2 Hotel New Otani Osaka

Discover More About Hotel New Otani Osaka

Location


Hotel New Otani Osaka is located in area / city Chuo.

About Hotel New Otani Osaka

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel New Otani Osaka exclusively for you.

Hotel New Otani Osaka is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Hotel New Otani Osaka.

All facilities in Hotel New Otani Osaka

Others Hotel New Otani Osaka
Others

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Smoking area
  • Parking
  • Banquet
  • Ballroom
  • Reception hall
  • Parking (surcharge)

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Safety deposit box

Things to Do

  • Shops
  • Spa
  • Shops
  • Outdoor pool

Transportation

  • Limo or town car service
  • Access to bus station (surcharge)

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Meeting facilities
  • Meeting rooms

Nearby Facilities

  • Souvenir shop
  • Hair salon

Sports and Recreations

  • Outdoor tennis court
  • Fitness center

Kids and Pets

  • Babysitting with surcharge

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Hotel New Otani Osaka

Important Note
  • Fee for buffet breakfast: approximately JPY 4945 for adults and JPY 2875 for children
  • Airport shuttle fee: JPY 1800 per person (one-way)
  • Airport shuttle fee per child: JPY 900 (one-way), (from 6 to 12 years old)
  • Covered self parking fee: JPY 1200 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: JPY 6000 per night
  • Facilities fee: JPY 3850 per person and includes use of: sauna; hot tub; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • This property uses eco-friendly cleaning products
  • Safety features at this property include a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The optional pool fee varies from JPY 5,000 - 6,000 per person, per entry. The listed optional pool fee applies to guest ages 13 and older for access to the pool. The pool fee for children ages 4-12 is JPY 2,000 per person, per entry. Children ages 0-3 can access at no charge. Please contact property for more details.
  • For the comfort of guests using the pool areas, this property does not permit guests with tattoos to use the outdoor seasonal pool.
  • This property requires children 0-3 years old to wear waterproof pants in the pool.
  • Access to the night pool 6:30-10 PM is available for guests ages 18 and older by reservation only.

This property offers transfers from the bus station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Breakfast is not included in the Breakfast Included room rate for children ages 3 and younger who share existing bedding with parents.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel New Otani Osaka
525
Number of floors in Hotel New Otani Osaka
18
Another facilities in Hotel New Otani Osaka
Laundry service, Multilingual staff, Wedding service, Luggage storage, Porter

Frequently asked question in Hotel New Otani Osaka

What are available facilities at Hotel New Otani Osaka?
There are top facilites at Hotel New Otani Osaka such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel New Otani Osaka?
The standard check-in time at Hotel New Otani Osaka is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hotel New Otani Osaka provide breakfast?
Yes, Hotel New Otani Osaka provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Hotel New Otani Osaka

Traveloka (6)
Other sources (2,254)
9.2
Exceptional
From 2,254 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel New Otani Osaka

Number of reviews per page
20
40
Top reviews
Kevin
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Fantastic hotel with amazing service. Would definitely stay here again.
Emilia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff is very friendly and helpful. We were upgraded to a room with a castle view, and the amenities exceeded our expectations.
Janet
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The stay was great, only issue the beds were too firm and pillows too flat
Mark
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Beautiful Hotel. Friendly Staff. Loved the Onsen/Spa.
Luying
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was a wonderful experience overall, with staff who were exceptionally professional and friendly. The hotel is in a fantastic location, within walking distance of both train and metro stations. Osaka Castle Park is also right next door. However, the hotel room felt a bit dated and would benefit from some refurbishment.
Patricia
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I really liked the property. So convenient and excellent view of the castle. Bathroom needs a little updating. Staff was excellent except for one man at the customers relations desk who clearly was irritated when I asked him about a dinner recommendation. But otherwise the staff was amazing.
Hiroki
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

お部屋が清潔で広く素晴らしかったです。スタッフさんのおもてなしも上質でした。
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

家族で宿泊させて頂きました。万博会場へもアクセスが良くて快適でした。ありがとうございます。
Eric
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This was our last stop on a fairly long family vacation. We found the hotel to be very accommodating and very kind. We asked for beds to made softer and the staff immediately came in with extra toppers. Everyone in the hotel could not have been kinder or more helpful. We were able to re-charge and explore more of the great city of Osaka. Also the views of the castle are spectacular.
Read More
Nedi
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful hotel. Good location with great view of the Osaka castle. The staff of this hotel are amazing! Always ready to assist, very knowledgeable and friendly. Everything about this hotel is GREAT!
Robert
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A beautiful sprawling hotel lobby greets you. The staff were excellent and very friendly. Plenty of choice for restaurants in the hotel. The room was spacious and well equipped. Only disappoint was the noise that leaked through from the room above. The location is 10 minutes from Osaka Castle. Its well served by Metro stops.
egor
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very close to the castle, the castle view room is great. Walking distance to dining as well.
kelly
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel rooms are a bit outdated but clean. I have stayed here a couple times. I have to say the services this year was not as good as last year. Not sure what changed. But overall, it is a clean hotel in a very good area. Few steps to osaka castle and park.
Hang
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I had a fantastic stay! The room was spotless, the staff were incredibly friendly, and the spa services were top-notch. Overall, I highly recommend this hotel for your next travel adventure!
Paul
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location.; beautiful view in Osaka. Fitness, tennis, use of pool all required additional charges but considering the low nightly price, this was reasonable. Rooms need some updating.
shelly
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Self contained
shelly
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great facility, everything you need is on property or very close by.
Paul
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Aloha, this perfect hotel location, beautiful view from hotel of Osaka Castle, close to train station mahalo
Doug
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very nice hotel in a great location.
Mercy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice hotel. Hotel staff are wonderful.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel New Otani Osaka

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2025 Traveloka. All rights reserved