Hotel Okada

Ryokans
8.6
/10
Very Good
789 reviews

What Guests Say About Their Stay

Alice
10.0
/ 10
Great amenities, clean room and common areas. All staff were friendly and helpful. Came for our honeymoon and the hotel gifted us chopsticks!
Veron
10.0
/ 10
Wonderful place to stay. A few places nearby to explore alongside other onsen hotels. The hotel was beautiful, and the staff were very kind. We booked a top floor western room and it was lovely. The private onsen in our room was amazing - it was spacious and everything was perfect. The room was so clean and neat. Though we wish there was more to do in the hotel. Also, if there were more shuttles running from the station- that would be great. Overall, we loved our stay.
Jeannie
10.0
/ 10
The hot springs were wonderful. There is a hotel around the corner that Okada shares use of the rooftop hot springs, and that is absolutely worth a visit. It was beautiful up there, albeit a little hard to find off the 8th floor side entrance and you walk up a hill to the other building. If you can spring for the room with the hot spring tub in it, def do that. We did this for our 2nd night there, and it was a big bonus to the experience. The rooms are great and the quintessential Japanese experience (at least it seemed so to us). The buffet food was great, but the price is very high per person. That was our most expensive meal of the entire 10-day trip. If we were to do it again, we’d have done the buffet once for convenience, but gone to a local restaurant instead for the 2nd night. Heads-up - even if you buy a beer from the vending machine in the hallway outside the buffet…you can’t drink it inside. We bought one from the machine and tried to drink it but got scolded like criminals even though we bought in the hallway. Maybe the restaurant is separately run, but just a heads-up. Don’t make the same mistake. They have a convenient shuttle bus that goes straight to the train station/center of town where you can get the Romance Car back to Shinjuku or a trains onto the Hakone Cable Car / Ropeway. We’d stay here again for sure.
In the Area
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191 Yumoto Chaya, Hakone Machi, Ashigara Shimogun, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0312

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Hotel Okada is a ryokan is located at Hakone-machi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Okada

191 Yumoto Chaya, Hakone Machi, Ashigara Shimogun, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0312
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Discover More About Hotel Okada

Location


Hotel Okada is a ryokan is located at Hakone-machi.

About Hotel Okada

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Okada exclusively for you.

Hotel Okada is a ryokan with great comfort and excellent service according to most ryokan's guests.

Get precious and unforgettable moment during your stay at Hotel Okada.

All facilities in Hotel Okada

Others Hotel Okada
Others

General

  • Parking
  • Ballroom
  • Swimming pool
  • Smoking area
  • Terrace

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee shop
  • Elevator

Hotel Services

  • Newspaper in lobby
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference rooms

Things to Do

  • Spa
  • Garden

Food and Drinks

  • Snack bar

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Nearby Facilities

  • Souvenir shop

Sports and Recreations

  • Game room

Accommodation Policy & General Information in Hotel Okada

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 1100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • Guests must contact this property in advance to reserve onsite parking and access to the public bathing facility
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 20

Check-in/Check-out Time

Check-in:
15:00 - 18:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 18:00 - to 11:00
Available rooms at Hotel Okada
103
Number of floors in Hotel Okada
12
Another facilities in Hotel Okada
Parking, Ballroom, Swimming pool, Smoking area, Terrace

Frequently asked question in Hotel Okada

What are available facilities at Hotel Okada?
There are top facilites at Hotel Okada such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Okada?
The standard check-in time at Hotel Okada is starting from 15:00 - 18:00 while the latest check-out time is at Before 11:00
What is the star rating of Hotel Okada?
Hotel Okada is a 4.0-star hotel.
How many floors does Hotel Okada have?
Hotel Okada has 12 floors.
How many rooms are available at Hotel Okada?
Hotel Okada has 103 rooms in total.
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More Reviews from Other Guests in Hotel Okada

Overall Ratings & Reviews Hotel Okada

Traveloka (2)
Other sources (787)
8.6
Very Good
From 787 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

7.8

Service and Facilites

8.8

Sort by
Most Relevant
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Traveler Reviews Hotel Okada

Number of reviews per page
20
40
Top reviews
Siew Peng
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room too hot. Other than this. Everything is good
Alice
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great amenities, clean room and common areas. All staff were friendly and helpful. Came for our honeymoon and the hotel gifted us chopsticks!
Kristofer
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We were really disappointed with our stay. Since there aren’t many dining options nearby, we ended up eating at the hotel buffet — which cost about $40 per person. Unfortunately, the food quality was poor. I’m not exaggerating when I say that half of it was cold — cold soup, cold pancakes, even the hot dishes weren’t warm. Definitely not worth the price, and it feels like they take advantage of the lack of nearby options. Our room also had a strong, unpleasant odor that didn’t go away during our stay. On top of that, the process for booking a private onsen was frustrating. We were told the only available slot was at 10 p.m., which doesn’t work for a family with a baby. Our 10-month-old wasn’t allowed to join my wife, so we couldn’t enjoy it together as a family. None of this was clearly explained before booking, and it made the experience far less relaxing or enjoyable than we expected. Overall, poor communication and value for the price. Wouldn’t recommend for families or anyone expecting a traditional, comfortable ryokan experience.
Read More
Patil
icon-with Partner
with Partner
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The property had a bad odor, it was old, and outdated. The carpet needs to be changed. The room had a bad smell even when we tried opening the window to air it out. The staff and customer service is great but unfortunately I would not recommend.
dr.guha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very friendly and kind staffing
ZI XIN
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We booked the room with in room hot spring. When we walked in the bathroom, the hot spring tub and the wooden flooring was all black. Looks very unappealing and feels dirty and it has a wet wood smell to the entire room. We immediately went to the front desk and paid extra to switched to another room with no hot spring tub. Not worth it to book a room with the hot spring when you can’t even enjoy because of the unkept condition. Better off booking a western style no hot spring room and enjoy the public onsen. Hotel is very dated and we saw cockroaches crawling in the hallways. Staffs are very friendly and helpful!
Read More
James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Such a relaxing experience. Highly recommended!!!
Aidan
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Onsens were very nice at hotel. Didn’t feel the need to visit private onsens. Food options at hotel are extremely overpriced. Game room was very disappointing. You need to pay to reserves a ping pong table….. Room was very nice and private onsen was decent. Location is decent. Shuttle bus to train station is not available later at night and requires money. Onsens do a lot of heavy lifting for this rating. Besides the room + onsen not anything re-deeming about hotel.
Read More
Kylie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The balcony onsen was perfect and worth paying the extra money for.
Veron
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Wonderful place to stay. A few places nearby to explore alongside other onsen hotels. The hotel was beautiful, and the staff were very kind. We booked a top floor western room and it was lovely. The private onsen in our room was amazing - it was spacious and everything was perfect. The room was so clean and neat. Though we wish there was more to do in the hotel. Also, if there were more shuttles running from the station- that would be great. Overall, we loved our stay.
Read More
Jeannie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The hot springs were wonderful. There is a hotel around the corner that Okada shares use of the rooftop hot springs, and that is absolutely worth a visit. It was beautiful up there, albeit a little hard to find off the 8th floor side entrance and you walk up a hill to the other building. If you can spring for the room with the hot spring tub in it, def do that. We did this for our 2nd night there, and it was a big bonus to the experience. The rooms are great and the quintessential Japanese experience (at least it seemed so to us). The buffet food was great, but the price is very high per person. That was our most expensive meal of the entire 10-day trip. If we were to do it again, we’d have done the buffet once for convenience, but gone to a local restaurant instead for the 2nd night. Heads-up - even if you buy a beer from the vending machine in the hallway outside the buffet…you can’t drink it inside. We bought one from the machine and tried to drink it but got scolded like criminals even though we bought in the hallway. Maybe the restaurant is separately run, but just a heads-up. Don’t make the same mistake. They have a convenient shuttle bus that goes straight to the train station/center of town where you can get the Romance Car back to Shinjuku or a trains onto the Hakone Cable Car / Ropeway. We’d stay here again for sure.
Read More
Richard
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Good service and good hot spring
Daniel
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Lovely hotel although a bit older building. Staff was very helpful and spoke english well so no issues on communication. Baths do not allow tattoos though.
Joseph
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great stay
Andrea
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

We just loved this last peaceful stay in Hakone.
Yiting
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Rooms are pretty old but overall comfortable
Adella
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The hotel staff is amazing and the amenities are nice for what we are paying. It’s very family friendly - in the buffet restaurant they have cute dinnerware sets and bibs for kids and actual high chairs (the ones people use at home) and baby wipes warmed in small buckets of warm water. Love the option of private bath (additional 1500¥) and free massage chair use.
Read More
Helen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The hot springs were amazing. Staff were so friendly, professional and very helpful.
Cam
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

A bit far from train station. Not many dinning option nearby.
Peter
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

!
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Hotel Okada

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Okada

Traveloka (2)
Other sources (787)
8.6
Very Good
From 787 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

7.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Okada

Number of reviews per page
20
40
Top reviews
Siew Peng
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room too hot. Other than this. Everything is good
Alice
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great amenities, clean room and common areas. All staff were friendly and helpful. Came for our honeymoon and the hotel gifted us chopsticks!
Kristofer
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We were really disappointed with our stay. Since there aren’t many dining options nearby, we ended up eating at the hotel buffet — which cost about $40 per person. Unfortunately, the food quality was poor. I’m not exaggerating when I say that half of it was cold — cold soup, cold pancakes, even the hot dishes weren’t warm. Definitely not worth the price, and it feels like they take advantage of the lack of nearby options. Our room also had a strong, unpleasant odor that didn’t go away during our stay. On top of that, the process for booking a private onsen was frustrating. We were told the only available slot was at 10 p.m., which doesn’t work for a family with a baby. Our 10-month-old wasn’t allowed to join my wife, so we couldn’t enjoy it together as a family. None of this was clearly explained before booking, and it made the experience far less relaxing or enjoyable than we expected. Overall, poor communication and value for the price. Wouldn’t recommend for families or anyone expecting a traditional, comfortable ryokan experience.
Read More
Patil
icon-with Partner
with Partner
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The property had a bad odor, it was old, and outdated. The carpet needs to be changed. The room had a bad smell even when we tried opening the window to air it out. The staff and customer service is great but unfortunately I would not recommend.
dr.guha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very friendly and kind staffing
ZI XIN
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We booked the room with in room hot spring. When we walked in the bathroom, the hot spring tub and the wooden flooring was all black. Looks very unappealing and feels dirty and it has a wet wood smell to the entire room. We immediately went to the front desk and paid extra to switched to another room with no hot spring tub. Not worth it to book a room with the hot spring when you can’t even enjoy because of the unkept condition. Better off booking a western style no hot spring room and enjoy the public onsen. Hotel is very dated and we saw cockroaches crawling in the hallways. Staffs are very friendly and helpful!
Read More
James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Such a relaxing experience. Highly recommended!!!
Aidan
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Onsens were very nice at hotel. Didn’t feel the need to visit private onsens. Food options at hotel are extremely overpriced. Game room was very disappointing. You need to pay to reserves a ping pong table….. Room was very nice and private onsen was decent. Location is decent. Shuttle bus to train station is not available later at night and requires money. Onsens do a lot of heavy lifting for this rating. Besides the room + onsen not anything re-deeming about hotel.
Read More
Kylie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The balcony onsen was perfect and worth paying the extra money for.
Veron
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Wonderful place to stay. A few places nearby to explore alongside other onsen hotels. The hotel was beautiful, and the staff were very kind. We booked a top floor western room and it was lovely. The private onsen in our room was amazing - it was spacious and everything was perfect. The room was so clean and neat. Though we wish there was more to do in the hotel. Also, if there were more shuttles running from the station- that would be great. Overall, we loved our stay.
Read More
Jeannie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The hot springs were wonderful. There is a hotel around the corner that Okada shares use of the rooftop hot springs, and that is absolutely worth a visit. It was beautiful up there, albeit a little hard to find off the 8th floor side entrance and you walk up a hill to the other building. If you can spring for the room with the hot spring tub in it, def do that. We did this for our 2nd night there, and it was a big bonus to the experience. The rooms are great and the quintessential Japanese experience (at least it seemed so to us). The buffet food was great, but the price is very high per person. That was our most expensive meal of the entire 10-day trip. If we were to do it again, we’d have done the buffet once for convenience, but gone to a local restaurant instead for the 2nd night. Heads-up - even if you buy a beer from the vending machine in the hallway outside the buffet…you can’t drink it inside. We bought one from the machine and tried to drink it but got scolded like criminals even though we bought in the hallway. Maybe the restaurant is separately run, but just a heads-up. Don’t make the same mistake. They have a convenient shuttle bus that goes straight to the train station/center of town where you can get the Romance Car back to Shinjuku or a trains onto the Hakone Cable Car / Ropeway. We’d stay here again for sure.
Read More
Richard
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Good service and good hot spring
Daniel
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Lovely hotel although a bit older building. Staff was very helpful and spoke english well so no issues on communication. Baths do not allow tattoos though.
Joseph
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great stay
Andrea
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

We just loved this last peaceful stay in Hakone.
Yiting
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Rooms are pretty old but overall comfortable
Adella
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The hotel staff is amazing and the amenities are nice for what we are paying. It’s very family friendly - in the buffet restaurant they have cute dinnerware sets and bibs for kids and actual high chairs (the ones people use at home) and baby wipes warmed in small buckets of warm water. Love the option of private bath (additional 1500¥) and free massage chair use.
Read More
Helen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The hot springs were amazing. Staff were so friendly, professional and very helpful.
Cam
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

A bit far from train station. Not many dinning option nearby.
Peter
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

!
Number of reviews per page
20
40