Hotel Okada

Others
8.8
/10
Very Good
909 reviews

What Guests Say About Their Stay

Christina

10.0
/ 10
Fabulous breakfast and excellent onsen. Expensive but the cost is likely typical for the Hakone area. We appreciated the shuttle service to Hakone-Yumoto Station!

Cassandra

10.0
/ 10
Rooms were beautiful and so relaxing, onsens were awesome, lots of amenities.

Sue

10.0
/ 10
Buffet dinner and breakfast were exceptional with many options for the entire family. The rooms were equipped with all the amenities and our family really enjoyed the Onsen.
In the Area
See Map
191 Yumoto Chaya, Hakone Machi, Ashigara Shimogun, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0312

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Hotel Okada is a accommodation is located at Hakone-machi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Hotel Okada

191 Yumoto Chaya, Hakone Machi, Ashigara Shimogun, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0312
Discover More Places
Lobby Hotel Okada
Exterior 2 Hotel Okada

Discover More About Hotel Okada

General


Near Tenzan Onsen

Location


Located in Hakone (Yumoto), Hotel Okada is within a 15-minute drive of Odawara Castle and Hakone Open Air Museum. This spa ryokan is 0.1 mi (0.1 km) from Hakone Hot Springs and 7.3 mi (11.8 km) from Lake Ashi.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Hakone Hot Springs - 0.1 km / 0.1 mi
Tamadare Falls - 0.5 km / 0.3 mi
Tenzan Onsen - 0.6 km / 0.4 mi
Shogenji Temple - 0.9 km / 0.6 mi
Key Hiraga Museum - 1.2 km / 0.7 mi
Sounji Temple - 1.3 km / 0.8 mi
Hakone Toy Museum - 1.6 km / 1 mi
Tokoan Kumano Gongen - 1.8 km / 1.1 mi
Kanagawa Prefectural Museum of Natural History - 3.6 km / 2.2 mi
Fuji-Hakone-Izu National Park - 4.2 km / 2.6 mi
Ishigakiyama Ichiya Castle Site - 6.3 km / 3.9 mi
Odawara Fishing Port - 6.6 km / 4.1 mi
Odawara Hayakawa Gyoson - 6.8 km / 4.2 mi
Odawara Castle - 6.9 km / 4.3 mi
Odawara Castle Park - 7 km / 4.3 mi

The preferred airport for Hotel Okada is Haneda Airport (HND) - 92.1 km / 57.2 mi

Facilities


Pamper yourself with onsite massages, body treatments, and facials. This ryokan also features complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.

Business Facilities


Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Planning an event in Hakone? This ryokan has 5199 square feet (483 square meters) of space consisting of conference space and 4 meeting rooms. Free self parking is available onsite.

Dining


Stop by the ryokan's restaurant, Sky Lounge, for dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided.

Rooms


Stay in one of 103 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and complimentary bottled water.

All facilities in Hotel Okada

Entertainment Facility Hotel Okada
Entertainment Facility
Functional Hall Hotel Okada
Functional Hall
Common Space Hotel Okada
Common Space
Lobby Hotel Okada
Lobby
Exterior Hotel Okada
Exterior

General

  • Ballroom
  • Swimming pool
  • Smoking area
  • Parking
  • Terrace

Public Facilities

  • Parking
  • Safety deposit box
  • Coffee shop
  • Elevator

Hotel Services

  • Newspaper in lobby
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Things to Do

  • TV lounge
  • Spa
  • Garden

Food and Drinks

  • Snack bar

Connectivity

  • Free WiFi

Business Facilities

  • Conference rooms

Nearby Facilities

  • Gift shop

Sports and Recreations

  • Game room

Accommodation Policy & General Information in Hotel Okada

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 18:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • Guests must contact this property in advance to reserve onsite parking and access to the public bathing facility
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
Read All

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 18:00 - to 11:00
Available rooms at Hotel Okada
103
Number of floors in Hotel Okada
12
Another facilities in Hotel Okada
Ballroom, Swimming pool, Smoking area, Terrace, Safety deposit box

Frequently asked question in Hotel Okada

What are available facilities at Hotel Okada?
There are top facilites at Hotel Okada such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Okada?
The standard check-in time at Hotel Okada is starting from 15:00 - 18:00 while the latest check-out time is at Before 11:00
What is the star rating of Hotel Okada
Hotel Okada has a 4.0-star rating.
How many floors does Hotel Okada have?
Hotel Okada has 12.
How many rooms are available at Hotel Okada
Hotel Okada has 103.
See All

More Reviews from Other Guests in Hotel Okada

Overall Ratings & Reviews Hotel Okada

Traveloka (2)
Other sources (907)
8.8
Very Good
From 907 reviews
Cleanliness

8.8

Room Comfort

8.6

Location

8.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Okada

Number of reviews per page
20
40
Top reviews
Christina
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Fabulous breakfast and excellent onsen. Expensive but the cost is likely typical for the Hakone area. We appreciated the shuttle service to Hakone-Yumoto Station!
Cassandra
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Rooms were beautiful and so relaxing, onsens were awesome, lots of amenities.
Mary anne
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved the onsen
Shelly
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very good
Sue
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Buffet dinner and breakfast were exceptional with many options for the entire family. The rooms were equipped with all the amenities and our family really enjoyed the Onsen.
Kin Chung
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Clean room and comfy bed
Henry
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We specifically booked a room with the private bath located on the 4th floor. We came by car and there's free parking. Valet was very friendly, front desk staff are also friendly with decent English knowledge. The included dinner and breakfast buffet was outstanding. It is absolutely worth coming here for a trip in Hakone, especially if you prefer a private bath.
Read More
Emma
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We loved sleeping in the Japanese room. The onsens were superb and buffet dinner delicious. Thank you
Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Everything was amazing! The staff was so helpful and attentive. The food was great, and the onsen was clean and relaxing. 5 stars!! Thank you for an amazing experience and making me feeel so welcome in Hakone
Kok Sze
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Staffs are friendly and helpful. Facilities need to upgrade. The breakfast and dinner buffet are ok.
Siew Peng
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Room too hot. Other than this. Everything is good
Alice
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Great amenities, clean room and common areas. All staff were friendly and helpful. Came for our honeymoon and the hotel gifted us chopsticks!
Kristofer
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

We were really disappointed with our stay. Since there aren’t many dining options nearby, we ended up eating at the hotel buffet — which cost about $40 per person. Unfortunately, the food quality was poor. I’m not exaggerating when I say that half of it was cold — cold soup, cold pancakes, even the hot dishes weren’t warm. Definitely not worth the price, and it feels like they take advantage of the lack of nearby options. Our room also had a strong, unpleasant odor that didn’t go away during our stay. On top of that, the process for booking a private onsen was frustrating. We were told the only available slot was at 10 p.m., which doesn’t work for a family with a baby. Our 10-month-old wasn’t allowed to join my wife, so we couldn’t enjoy it together as a family. None of this was clearly explained before booking, and it made the experience far less relaxing or enjoyable than we expected. Overall, poor communication and value for the price. Wouldn’t recommend for families or anyone expecting a traditional, comfortable ryokan experience.
Read More
Patil
icon-with Partner
with Partner
4.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The property had a bad odor, it was old, and outdated. The carpet needs to be changed. The room had a bad smell even when we tried opening the window to air it out. The staff and customer service is great but unfortunately I would not recommend.
dr.guha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Very friendly and kind staffing
ZI XIN
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

We booked the room with in room hot spring. When we walked in the bathroom, the hot spring tub and the wooden flooring was all black. Looks very unappealing and feels dirty and it has a wet wood smell to the entire room. We immediately went to the front desk and paid extra to switched to another room with no hot spring tub. Not worth it to book a room with the hot spring when you can’t even enjoy because of the unkept condition. Better off booking a western style no hot spring room and enjoy the public onsen. Hotel is very dated and we saw cockroaches crawling in the hallways. Staffs are very friendly and helpful!
Read More
James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Such a relaxing experience. Highly recommended!!!
Aidan
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Onsens were very nice at hotel. Didn’t feel the need to visit private onsens. Food options at hotel are extremely overpriced. Game room was very disappointing. You need to pay to reserves a ping pong table….. Room was very nice and private onsen was decent. Location is decent. Shuttle bus to train station is not available later at night and requires money. Onsens do a lot of heavy lifting for this rating. Besides the room + onsen not anything re-deeming about hotel.
Read More
Kylie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The balcony onsen was perfect and worth paying the extra money for.
Veron
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Wonderful place to stay. A few places nearby to explore alongside other onsen hotels. The hotel was beautiful, and the staff were very kind. We booked a top floor western room and it was lovely. The private onsen in our room was amazing - it was spacious and everything was perfect. The room was so clean and neat. Though we wish there was more to do in the hotel. Also, if there were more shuttles running from the station- that would be great. Overall, we loved our stay.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Okada

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Okada

Traveloka (2)
Other sources (907)
8.8
Very Good
From 907 reviews
Cleanliness

8.8

Room Comfort

8.6

Location

8.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Okada

Number of reviews per page
20
40
Top reviews
Christina
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Fabulous breakfast and excellent onsen. Expensive but the cost is likely typical for the Hakone area. We appreciated the shuttle service to Hakone-Yumoto Station!
Cassandra
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Rooms were beautiful and so relaxing, onsens were awesome, lots of amenities.
Mary anne
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved the onsen
Shelly
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very good
Sue
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Buffet dinner and breakfast were exceptional with many options for the entire family. The rooms were equipped with all the amenities and our family really enjoyed the Onsen.
Kin Chung
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Clean room and comfy bed
Henry
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We specifically booked a room with the private bath located on the 4th floor. We came by car and there's free parking. Valet was very friendly, front desk staff are also friendly with decent English knowledge. The included dinner and breakfast buffet was outstanding. It is absolutely worth coming here for a trip in Hakone, especially if you prefer a private bath.
Read More
Emma
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We loved sleeping in the Japanese room. The onsens were superb and buffet dinner delicious. Thank you
Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Everything was amazing! The staff was so helpful and attentive. The food was great, and the onsen was clean and relaxing. 5 stars!! Thank you for an amazing experience and making me feeel so welcome in Hakone
Kok Sze
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Staffs are friendly and helpful. Facilities need to upgrade. The breakfast and dinner buffet are ok.
Siew Peng
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Room too hot. Other than this. Everything is good
Alice
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Great amenities, clean room and common areas. All staff were friendly and helpful. Came for our honeymoon and the hotel gifted us chopsticks!
Kristofer
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

We were really disappointed with our stay. Since there aren’t many dining options nearby, we ended up eating at the hotel buffet — which cost about $40 per person. Unfortunately, the food quality was poor. I’m not exaggerating when I say that half of it was cold — cold soup, cold pancakes, even the hot dishes weren’t warm. Definitely not worth the price, and it feels like they take advantage of the lack of nearby options. Our room also had a strong, unpleasant odor that didn’t go away during our stay. On top of that, the process for booking a private onsen was frustrating. We were told the only available slot was at 10 p.m., which doesn’t work for a family with a baby. Our 10-month-old wasn’t allowed to join my wife, so we couldn’t enjoy it together as a family. None of this was clearly explained before booking, and it made the experience far less relaxing or enjoyable than we expected. Overall, poor communication and value for the price. Wouldn’t recommend for families or anyone expecting a traditional, comfortable ryokan experience.
Read More
Patil
icon-with Partner
with Partner
4.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The property had a bad odor, it was old, and outdated. The carpet needs to be changed. The room had a bad smell even when we tried opening the window to air it out. The staff and customer service is great but unfortunately I would not recommend.
dr.guha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Very friendly and kind staffing
ZI XIN
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

We booked the room with in room hot spring. When we walked in the bathroom, the hot spring tub and the wooden flooring was all black. Looks very unappealing and feels dirty and it has a wet wood smell to the entire room. We immediately went to the front desk and paid extra to switched to another room with no hot spring tub. Not worth it to book a room with the hot spring when you can’t even enjoy because of the unkept condition. Better off booking a western style no hot spring room and enjoy the public onsen. Hotel is very dated and we saw cockroaches crawling in the hallways. Staffs are very friendly and helpful!
Read More
James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Such a relaxing experience. Highly recommended!!!
Aidan
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Onsens were very nice at hotel. Didn’t feel the need to visit private onsens. Food options at hotel are extremely overpriced. Game room was very disappointing. You need to pay to reserves a ping pong table….. Room was very nice and private onsen was decent. Location is decent. Shuttle bus to train station is not available later at night and requires money. Onsens do a lot of heavy lifting for this rating. Besides the room + onsen not anything re-deeming about hotel.
Read More
Kylie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The balcony onsen was perfect and worth paying the extra money for.
Veron
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Wonderful place to stay. A few places nearby to explore alongside other onsen hotels. The hotel was beautiful, and the staff were very kind. We booked a top floor western room and it was lovely. The private onsen in our room was amazing - it was spacious and everything was perfect. The room was so clean and neat. Though we wish there was more to do in the hotel. Also, if there were more shuttles running from the station- that would be great. Overall, we loved our stay.
Read More
Number of reviews per page
20
40