Hotel Okada

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8.6
/10
Very Good
922 reviews

What Guests Say About Their Stay

Jasmine

10.0
/ 10
Second year ive been here with family. Dinner and breakfast was great. Private baths available. Great views

Mathew

10.0
/ 10
Staying at Hakone Okada with my brother in late March was one of the highlights of our Japan trip. Our room overlooked a cherry‑blossom‑filled valley, and the view alone felt like something out of a painting. The private open‑air onsen attached to our room made it even better — soaking in the hot spring water while looking out over the sakura was unforgettable. The public onsen was just as impressive. As first‑time onsen visitors, we were a bit nervous, but the space was beautifully designed, easy to navigate, and very foreigner‑friendly. It turned what could’ve been intimidating into a genuinely relaxing and memorable experience. The staff were incredibly friendly, always welcoming and helpful, and the food was excellent — a perfect match for the atmosphere of the ryokan. Overall, Hakone Okada delivered everything we hoped for and more. We’ll definitely be returning!

Austin

10.0
/ 10
We unfortunately only stayed for one night but the property was awesome and staff was super friendly and helpful. They helped us to send our bags to Kyoto since traveling in and out of Hakone is a little difficult with 4 large bags. Overall amazing hotel, room was beautiful/clean and the breakfast and dinner buffet was so good. Absolutely recommend if you’re staying in Hakone.
In the Area
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191 Yumoto Chaya, Hakone Machi, Ashigara Shimogun, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0312

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Hotel Okada is a accommodation is located at Hakone. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Hotel Okada Address: Map & Location

191 Yumoto Chaya, Hakone Machi, Ashigara Shimogun, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0312
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Lobby Hotel Okada
Exterior 2 Hotel Okada

Discover More About Hotel Okada

General


Near Tenzan Onsen

Location


With a stay at Hotel Okada in Hakone (Yumoto), you'll be a 1-minute drive from Hakone Hot Springs and 12 minutes from Odawara Castle. This spa ryokan is 5.8 mi (9.3 km) from Hakone Open Air Museum and 8 mi (12.9 km) from Lake Ashi.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Hakone Hot Springs - 0.1 km / 0.1 mi
Tamadare Falls - 0.5 km / 0.3 mi
Tenzan Onsen - 0.6 km / 0.4 mi
Sounji Temple - 1.3 km / 0.8 mi
Hakone Toy Museum - 1.6 km / 1 mi
Kanagawa Prefectural Museum of Natural History - 3.6 km / 2.2 mi
Fuji-Hakone-Izu National Park - 4.2 km / 2.6 mi
Suzuhiro Kamaboko Museum - 4.5 km / 2.8 mi
Matsunaga Memorial Hall - 5.8 km / 3.6 mi
Odawara Fishing Port - 6.6 km / 4.1 mi
Odawara Hayakawa Gyoson - 6.8 km / 4.2 mi
Odawara Castle - 6.9 km / 4.3 mi
Odawara Castle Park - 7 km / 4.3 mi
Odawara Wanpaku Land - 7.4 km / 4.6 mi
Harune Odawara - 7.9 km / 4.9 mi

The preferred airport for Hotel Okada is Haneda Airport (HND) - 92.1 km / 57.2 mi

Facilities


Pamper yourself with onsite massages, body treatments, and facials. This ryokan also features complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.

Business Facilities


Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Planning an event in Hakone? This ryokan has 5199 square feet (483 square meters) of space consisting of conference space and 4 meeting rooms. Free self parking is available onsite.

Dining


Stop by the ryokan's restaurant, Sky Lounge, for dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided.

Rooms


Stay in one of 103 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and complimentary bottled water.

All facilities in Hotel Okada

Entertainment Facility Hotel Okada
Entertainment Facility
Functional Hall Hotel Okada
Functional Hall
Common Space Hotel Okada
Common Space
Lobby Hotel Okada
Lobby
Exterior Hotel Okada
Exterior

General

  • Ballroom
  • Swimming pool
  • Smoking area
  • Parking
  • Terrace

Public Facilities

  • Parking
  • Safety deposit box
  • Coffee shop
  • Elevator

Hotel Services

  • Newspaper in lobby
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Things to Do

  • TV lounge
  • Spa
  • Garden

Food and Drinks

  • Snack bar

Connectivity

  • Free WiFi

Business Facilities

  • Conference rooms

Nearby Facilities

  • Gift shop

Sports and Recreations

  • Game room

Accommodation Policy & General Information in Hotel Okada

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 18:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • Guests must contact this property in advance to reserve onsite parking and access to the public bathing facility
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 18:00 - to 11:00
Available rooms at Hotel Okada
103
Number of floors in Hotel Okada
12
Another facilities in Hotel Okada
Ballroom, Swimming pool, Smoking area, Terrace, Safety deposit box

Frequently asked question in Hotel Okada

What are available facilities at Hotel Okada?
There are top facilites at Hotel Okada such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Hotel Okada?
Check-in time at Hotel Okada is staring from 15:00 - 18:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Hotel Okada?
Hotel Okada is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel Okada have?
Hotel Okada has 12 floors.
How many rooms are available at Hotel Okada?
Hotel Okada has 103 rooms in total.
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More Reviews from Other Guests in Hotel Okada

Overall Ratings & Reviews Hotel Okada

Traveloka (2)
Other sources (920)
8.6
Very Good
From 920 reviews
Cleanliness

8.8

Room Comfort

8.6

Location

8.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Okada

Number of reviews per page
20
40
Top reviews
Annette
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was beautiful and very spacious.
Jasmine
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Second year ive been here with family. Dinner and breakfast was great. Private baths available. Great views
Mathew
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staying at Hakone Okada with my brother in late March was one of the highlights of our Japan trip. Our room overlooked a cherry‑blossom‑filled valley, and the view alone felt like something out of a painting. The private open‑air onsen attached to our room made it even better — soaking in the hot spring water while looking out over the sakura was unforgettable. The public onsen was just as impressive. As first‑time onsen visitors, we were a bit nervous, but the space was beautifully designed, easy to navigate, and very foreigner‑friendly. It turned what could’ve been intimidating into a genuinely relaxing and memorable experience. The staff were incredibly friendly, always welcoming and helpful, and the food was excellent — a perfect match for the atmosphere of the ryokan. Overall, Hakone Okada delivered everything we hoped for and more. We’ll definitely be returning!
Read More
Lydia
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very clean
Austin
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We unfortunately only stayed for one night but the property was awesome and staff was super friendly and helpful. They helped us to send our bags to Kyoto since traveling in and out of Hakone is a little difficult with 4 large bags. Overall amazing hotel, room was beautiful/clean and the breakfast and dinner buffet was so good. Absolutely recommend if you’re staying in Hakone.
Read More
Christina
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Fabulous breakfast and excellent onsen. Expensive but the cost is likely typical for the Hakone area. We appreciated the shuttle service to Hakone-Yumoto Station!
Cassandra
icon-with Friends
with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Rooms were beautiful and so relaxing, onsens were awesome, lots of amenities.
Mary anne
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Loved the onsen
Shelly
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very good
Sue
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Buffet dinner and breakfast were exceptional with many options for the entire family. The rooms were equipped with all the amenities and our family really enjoyed the Onsen.
Kin Chung
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Clean room and comfy bed
Henry
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

We specifically booked a room with the private bath located on the 4th floor. We came by car and there's free parking. Valet was very friendly, front desk staff are also friendly with decent English knowledge. The included dinner and breakfast buffet was outstanding. It is absolutely worth coming here for a trip in Hakone, especially if you prefer a private bath.
Read More
Emma
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

We loved sleeping in the Japanese room. The onsens were superb and buffet dinner delicious. Thank you
Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Everything was amazing! The staff was so helpful and attentive. The food was great, and the onsen was clean and relaxing. 5 stars!! Thank you for an amazing experience and making me feeel so welcome in Hakone
Kok Sze
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Staffs are friendly and helpful. Facilities need to upgrade. The breakfast and dinner buffet are ok.
Siew Peng
icon-with Partner
with Partner
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Room too hot. Other than this. Everything is good
Alice
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Great amenities, clean room and common areas. All staff were friendly and helpful. Came for our honeymoon and the hotel gifted us chopsticks!
Kristofer
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

We were really disappointed with our stay. Since there aren’t many dining options nearby, we ended up eating at the hotel buffet — which cost about $40 per person. Unfortunately, the food quality was poor. I’m not exaggerating when I say that half of it was cold — cold soup, cold pancakes, even the hot dishes weren’t warm. Definitely not worth the price, and it feels like they take advantage of the lack of nearby options. Our room also had a strong, unpleasant odor that didn’t go away during our stay. On top of that, the process for booking a private onsen was frustrating. We were told the only available slot was at 10 p.m., which doesn’t work for a family with a baby. Our 10-month-old wasn’t allowed to join my wife, so we couldn’t enjoy it together as a family. None of this was clearly explained before booking, and it made the experience far less relaxing or enjoyable than we expected. Overall, poor communication and value for the price. Wouldn’t recommend for families or anyone expecting a traditional, comfortable ryokan experience.
Read More
Patil
icon-with Partner
with Partner
4.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The property had a bad odor, it was old, and outdated. The carpet needs to be changed. The room had a bad smell even when we tried opening the window to air it out. The staff and customer service is great but unfortunately I would not recommend.
dr.guha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Very friendly and kind staffing
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Okada

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Okada

Traveloka (2)
Other sources (920)
8.6
Very Good
From 920 reviews
Cleanliness

8.8

Room Comfort

8.6

Location

8.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Okada

Number of reviews per page
20
40
Top reviews
Annette
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was beautiful and very spacious.
Jasmine
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Second year ive been here with family. Dinner and breakfast was great. Private baths available. Great views
Mathew
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staying at Hakone Okada with my brother in late March was one of the highlights of our Japan trip. Our room overlooked a cherry‑blossom‑filled valley, and the view alone felt like something out of a painting. The private open‑air onsen attached to our room made it even better — soaking in the hot spring water while looking out over the sakura was unforgettable. The public onsen was just as impressive. As first‑time onsen visitors, we were a bit nervous, but the space was beautifully designed, easy to navigate, and very foreigner‑friendly. It turned what could’ve been intimidating into a genuinely relaxing and memorable experience. The staff were incredibly friendly, always welcoming and helpful, and the food was excellent — a perfect match for the atmosphere of the ryokan. Overall, Hakone Okada delivered everything we hoped for and more. We’ll definitely be returning!
Read More
Lydia
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very clean
Austin
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We unfortunately only stayed for one night but the property was awesome and staff was super friendly and helpful. They helped us to send our bags to Kyoto since traveling in and out of Hakone is a little difficult with 4 large bags. Overall amazing hotel, room was beautiful/clean and the breakfast and dinner buffet was so good. Absolutely recommend if you’re staying in Hakone.
Read More
Christina
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Fabulous breakfast and excellent onsen. Expensive but the cost is likely typical for the Hakone area. We appreciated the shuttle service to Hakone-Yumoto Station!
Cassandra
icon-with Friends
with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Rooms were beautiful and so relaxing, onsens were awesome, lots of amenities.
Mary anne
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Loved the onsen
Shelly
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very good
Sue
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Buffet dinner and breakfast were exceptional with many options for the entire family. The rooms were equipped with all the amenities and our family really enjoyed the Onsen.
Kin Chung
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Clean room and comfy bed
Henry
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

We specifically booked a room with the private bath located on the 4th floor. We came by car and there's free parking. Valet was very friendly, front desk staff are also friendly with decent English knowledge. The included dinner and breakfast buffet was outstanding. It is absolutely worth coming here for a trip in Hakone, especially if you prefer a private bath.
Read More
Emma
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

We loved sleeping in the Japanese room. The onsens were superb and buffet dinner delicious. Thank you
Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Everything was amazing! The staff was so helpful and attentive. The food was great, and the onsen was clean and relaxing. 5 stars!! Thank you for an amazing experience and making me feeel so welcome in Hakone
Kok Sze
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Staffs are friendly and helpful. Facilities need to upgrade. The breakfast and dinner buffet are ok.
Siew Peng
icon-with Partner
with Partner
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Room too hot. Other than this. Everything is good
Alice
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Great amenities, clean room and common areas. All staff were friendly and helpful. Came for our honeymoon and the hotel gifted us chopsticks!
Kristofer
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

We were really disappointed with our stay. Since there aren’t many dining options nearby, we ended up eating at the hotel buffet — which cost about $40 per person. Unfortunately, the food quality was poor. I’m not exaggerating when I say that half of it was cold — cold soup, cold pancakes, even the hot dishes weren’t warm. Definitely not worth the price, and it feels like they take advantage of the lack of nearby options. Our room also had a strong, unpleasant odor that didn’t go away during our stay. On top of that, the process for booking a private onsen was frustrating. We were told the only available slot was at 10 p.m., which doesn’t work for a family with a baby. Our 10-month-old wasn’t allowed to join my wife, so we couldn’t enjoy it together as a family. None of this was clearly explained before booking, and it made the experience far less relaxing or enjoyable than we expected. Overall, poor communication and value for the price. Wouldn’t recommend for families or anyone expecting a traditional, comfortable ryokan experience.
Read More
Patil
icon-with Partner
with Partner
4.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The property had a bad odor, it was old, and outdated. The carpet needs to be changed. The room had a bad smell even when we tried opening the window to air it out. The staff and customer service is great but unfortunately I would not recommend.
dr.guha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Very friendly and kind staffing
Number of reviews per page
20
40