Kanemidori

Room smells like smoke. Hotel is a big old.

This ryokan was lovely- all the staff were so accommodating and made us feel very special! The ryokan itself is dainty and pleasant. There was public Onsens for women’s and men’s separate (in the women’s there was 1 indoor and 1 outdoor public Onsen with shower room inside). You can also book a private Onsen when you arrive - they have 45 min time slots for 3000 yen! Also very quick walk to Yubatake and the bus station! Would recommend

Beautiful Ryokan and services were great. Great Hot Spring tub. Would love to be back soon.

Beautiful property and inside/outside onsen. Splurge for the (9 course!) set dinner and breakfast option - we got lucky and were assigned a private room to enjoy the elegance. A wonderful place to stay in a wonderful town!

Everything about the facility was first right. The public bath was very enjoyable.

Love this traditional Japanese style hotel. Staff are very friendly. The dinner and breakfast included in my stay were superior. Beautiful services and beautiful yukata. Will recommend to everyone.

We had a pleasant stay there. The hotel is relatively small. Therefore, hot spa was not crowded at all.

The customer service was above and beyond. We had the most relaxing time in the beautiful Onsen at the hotel. It’s in such a good location, beside many great Izakaya’s and walkable to all the breath taking views.

It is a very nice and comfortable hotel and the ryokan room is good size. It is within 5 mins walk to bus terminal and to Yubatake.

A very special place for onsen

This is a very beautiful ryokan. It has gone through renovations so the interior is new and modern, but it has also retained the charms of a ryokan with tatami floors, indoor gardens etc. The room is very big and well heated. I wish I had more time to hang around the ryokan! We had a half board, which includes dinner and breakfast. There was a good spread of local food, I got to try quite a few new food items that I haven't had before. A private onsen can be booked for an additional charge, about 3300 yen - Great for travellers who prefer or are unable to use the public bath. The ryokan is located almost right in the middle of Kusatsu onsen where all the shops and attractions are. The only unfortunate experience we had was communication with the staff regarding parking. When we checked in, the staff told us that we would be able to extend our parking at their premises for a few hours beyond the default time of 12pm by topping up for another day's worth of parking fees. However, on the day of the checkout, another staff told us that it was impossible to extend. Not an unpleasant experience, but it would be better the staff were on the same page.

Our stay here was wonderful. Two adults and 2 children in a traditional room. Beautiful onsen area (male/female) which our girls loved. Staff very helpful even though not much English spoken it didn’t cause a problem. Great location to walk into town. My daughter left her iPad in a cupboard and the hotel kindly sent it onto our next location. They went above and beyond. Highly recommended!

Nice onsen and friendly staff

Incredible ryokan and a fantastic place to stay in Kusatsu. Really beautiful accommodation and excellent food

Staff were very nice in welcoming us on arrival. It was snowing heavily so greatly appreciate that . But no one to help us with luggages when leaving the next day. Huge contrast ; is it only will help if snowing! Convenient to go to onsen and enjoy it! Staff not fluent in English. We had an emergency and the help they gave was quite limited. Food was ok but have to pay for your coffee & tea if you want it for breakfast. Maybe the meals they provide are traditional Japanese !

I will book this place again if I want to re-visit Kusatso Onsen. Nice food, good Onsen facility. Staff are friendly.

A very beautiful traditional roykan. The staff were very professional and friendly. Love the onsen, so calming. Only 4 min. Walk from the bus terminal. The Keiseki meals were an art. Love the presentation. Wish I can stay for more than an night.

I had an amazing stay at Kanemidori. The ryokan is centrally located and the building and rooms are in great condition. The service was amazing from check-in and even after checking out-- the ryokan will offer to hold your luggage after checking out if you wanted to do more sightseeing before leaving town. I loved the rotenburo-- the onsen is kept clean and very relaxing. I wished I had an opportunity to partake on their meal plan but Hotels.com didn't offer that option when reserving the room.

We stayed at this lovely traditional hotel for three nights. Even though the staff doesn’t speak much English, they make it up with wonderful hospitality. I told the staff to let my husband in at midnight because he’s on the last train, the front desk clerk told me there’s no more taxi service and offered to pick him up. That was almost midnight. When we checked out they also gave me a small gift bag for my birthday ❤️ Every day we can choose different traditional outfits for the hot springs. The bath room are separated by man and women. The outdoor hot spring is zen and beautiful surroundings. My first onsen experience. Yes you sleep on the floor on the futon, but very comfortable. And the staff set it up for you every evening. It’s an authentic experience for us. We truly enjoyed our time there.

Really enjoyed my stay here! The staff were super friendly and the amenities were great. Thank you!!