Mars Garden Wood Gotemba

Resorts
9.3
/10
Exceptional
636 reviews

What Guests Say About Their Stay

Chan L. F.

8.5
/ 10
This hotel very new and very clean with good location, very convenient 5 min drive to Gotemba outlet, many restaurant near by. Excellent service, love the hot spring. Will surely recommend to stay at this Hotel. Just love it!

Kheng Guan

10.0
/ 10
Room was clean with nice Fuji view. Good toiletries. Delicious breakfast and good onsen. Staff is courteous and efficient.

Ken or Kathy

10.0
/ 10
This hotel was an older, but elegant, well kept hotel. The service was excellent from checking in to breakfast to housekeeping. The hotel seemed a little out of the way, but a free city bus to the outlets was close by. There was a beautiful garden onsite and both the Western breakfast and Japanese breakfast were delicious. The rooms were well apportioned and very large.

Nhung

10.0
/ 10
Love this hotel. I will definitely comeback to stay at this hotel. Excellent service with lovely staffs
In the Area
See Map
1089 Higashitanaka, Shizuoka, Sunto-gun, Chubu, Japan, 412-0026

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Mars Garden Wood Gotemba is located in area / city Oyama-cho. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Mars Garden Wood Gotemba

1089 Higashitanaka, Shizuoka, Sunto-gun, Chubu, Japan, 412-0026
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Location


Mars Garden Wood Gotemba is located in area / city Oyama-cho.

About Mars Garden Wood Gotemba

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Mars Garden Wood Gotemba exclusively for you.

Mars Garden Wood Gotemba is a resort with great comfort and excellent service according to most resort's guests.

Enjoy luxurious treats and incomparable experience by staying at Mars Garden Wood Gotemba.

All facilities in Mars Garden Wood Gotemba

Others Mars Garden Wood Gotemba
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Spa
  • Garden
  • Library
  • Sauna

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Parking

Business Facilities

  • Meeting rooms
  • Computer station

Accommodation Policy & General Information in Mars Garden Wood Gotemba

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for local cuisine breakfast: approximately JPY 4840 for adults and JPY 3630 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher and a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Check-out time is 11 AM for breakfast included bookings. Breakfast is not included in the breakfast rates for children age 5 and under, and can be requested onsite for the listed child breakfast fee.

Hotel only accepts guests with minimum age of 20

Check-in/Check-out Time

Check-in:
15:00 - 20:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 20:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mars Garden Wood Gotemba
48
Number of floors in Mars Garden Wood Gotemba
12
Another facilities in Mars Garden Wood Gotemba
Others, Smoke-free area, Safety deposit box, Coffee shop, Laundry service

Frequently asked question in Mars Garden Wood Gotemba

What are available facilities at Mars Garden Wood Gotemba?
There are top facilites at Mars Garden Wood Gotemba such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Mars Garden Wood Gotemba?
The standard check-in time at Mars Garden Wood Gotemba is starting from 15:00 - 20:00 while the latest check-out time is at Before 10:00
Does Mars Garden Wood Gotemba provide breakfast?
Yes, Mars Garden Wood Gotemba provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Mars Garden Wood Gotemba?
Mars Garden Wood Gotemba is a 4.5-star hotel.
How many floors does Mars Garden Wood Gotemba have?
Mars Garden Wood Gotemba has 12 floors.
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More Reviews from Other Guests in Mars Garden Wood Gotemba

9.4
Exceptional
From 628 reviews
Cleanliness

9.6

Room Comfort

9.6

Location

8.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mars Garden Wood Gotemba

Number of reviews per page
20
40
Top reviews
Kheng Guan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Room was clean with nice Fuji view. Good toiletries. Delicious breakfast and good onsen. Staff is courteous and efficient.
Kazuki
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Clean everything, I loved the hotel. Hot spring was amazing.
Alex
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Surprisingly spacious room just a short walk from the station
Ken or Kathy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

This hotel was an older, but elegant, well kept hotel. The service was excellent from checking in to breakfast to housekeeping. The hotel seemed a little out of the way, but a free city bus to the outlets was close by. There was a beautiful garden onsite and both the Western breakfast and Japanese breakfast were delicious. The rooms were well apportioned and very large.
Read More
Eytan
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The staff were not helpful, and when asked for Sushi recommendations and sent us 20 minutes away to a low to medium quality place, whereas there were ample other restaurants nearby nearby. When asked to arrange a taxi for us, they stated that no taxis were available. They would not give us extra keys for the room, which is strange.
Read More
Nhung
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Love this hotel. I will definitely comeback to stay at this hotel. Excellent service with lovely staffs
Einav
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Everything was perfect
Kayla
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Beautiful property with pond and light show which really added to the experience. Helpful, friendly staff and large hotel room
Alexa
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

We recently stayed there with our kids and we lived the property! The staff was extremely kind and accommodating. Lots of things to do such as foot bath, public bath, koi pond and very close to the outlet mall. Can’t wait to stay again!
Tze Sheng
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Was wonderfully surprised from my recent stay at Mars Garden Wood Gotemba. It surpassed my expectations! I had booked it for its large room size and close proximity to Gotemba Premium Outlets. However, I was surprised by how nice the property was! I think it was recently facelifted which gave the place a clean and contemporary feel while retaining some traditional Japanese charm. We could see Mt Fuji from our room and the hotel has a dedicated viewing area on level 12. The grounds of the hotel were spectacular with a large pond and garden which felt so peaceful to take a stroll. Breakfast every morning was lavish and dinner at the teppanyaki restaurant was special with a night time fountain spectacle right beside. Thanks Mars Garden Wood for the wonderful stay!
Read More
Maxine
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Love the hotel but our I expected an unobstructed view of Fuji. There are 2 buildings which block the full view.
Lauren
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Great staff and great food spacious quiet room
Hiroko
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Spacious and clean room.
Ashish
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

All around an excellent place to stay on vacation.
James
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

First time in Kobe. Nice hotel in the harbor. I stayed in a corner suite on the 9th floor. Had a great view of the harbor. Was nice to sit out on the deck at night and have a drink. The second morning staying a cruise ship pulled up right beside the hotel. It was so quiet you wouldn't even know they were coming in. Sitting on the 9th floor.I was the same height at the top of the ship. Was fun sipping morning coffee in my robe watching them come into port Good location 10 minutes walk from Kobe station. Everything is within walking distance.
Read More
Marc
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Very nice hotel to stay within Gotemba
dylan
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Great service from staff, hotel in great condition. 5 min drive from gotemba premium outlet.
akiko
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Staff are very kind and professional. Facilities are clean and new. Breakfast is delicious. Outdoor garden is gearticuleerd. Highly recommend to everyone.
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Room is clean and big. It has 2 queen bed and is quite comfortable . There is a carpark so is fine if you want rent a car. Staff at front desk quite inflexible. We stayed there 2 nights and enjoyed the onsen very much
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Modern hotel, great views of Mt Fuji and minutes away from Gotemba Premium Outlets. Spacious room and bathroom
Number of reviews per page
20
40

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Book Your Stay Now
Others 4 Mars Garden Wood Gotemba

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 628 reviews
Cleanliness

9.6

Room Comfort

9.6

Location

8.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mars Garden Wood Gotemba

Number of reviews per page
20
40
Top reviews
Kheng Guan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Room was clean with nice Fuji view. Good toiletries. Delicious breakfast and good onsen. Staff is courteous and efficient.
Kazuki
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Clean everything, I loved the hotel. Hot spring was amazing.
Alex
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Surprisingly spacious room just a short walk from the station
Ken or Kathy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

This hotel was an older, but elegant, well kept hotel. The service was excellent from checking in to breakfast to housekeeping. The hotel seemed a little out of the way, but a free city bus to the outlets was close by. There was a beautiful garden onsite and both the Western breakfast and Japanese breakfast were delicious. The rooms were well apportioned and very large.
Read More
Eytan
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The staff were not helpful, and when asked for Sushi recommendations and sent us 20 minutes away to a low to medium quality place, whereas there were ample other restaurants nearby nearby. When asked to arrange a taxi for us, they stated that no taxis were available. They would not give us extra keys for the room, which is strange.
Read More
Nhung
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Love this hotel. I will definitely comeback to stay at this hotel. Excellent service with lovely staffs
Einav
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Everything was perfect
Kayla
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Beautiful property with pond and light show which really added to the experience. Helpful, friendly staff and large hotel room
Alexa
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

We recently stayed there with our kids and we lived the property! The staff was extremely kind and accommodating. Lots of things to do such as foot bath, public bath, koi pond and very close to the outlet mall. Can’t wait to stay again!
Tze Sheng
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Was wonderfully surprised from my recent stay at Mars Garden Wood Gotemba. It surpassed my expectations! I had booked it for its large room size and close proximity to Gotemba Premium Outlets. However, I was surprised by how nice the property was! I think it was recently facelifted which gave the place a clean and contemporary feel while retaining some traditional Japanese charm. We could see Mt Fuji from our room and the hotel has a dedicated viewing area on level 12. The grounds of the hotel were spectacular with a large pond and garden which felt so peaceful to take a stroll. Breakfast every morning was lavish and dinner at the teppanyaki restaurant was special with a night time fountain spectacle right beside. Thanks Mars Garden Wood for the wonderful stay!
Read More
Maxine
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Love the hotel but our I expected an unobstructed view of Fuji. There are 2 buildings which block the full view.
Lauren
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Great staff and great food spacious quiet room
Hiroko
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Spacious and clean room.
Ashish
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

All around an excellent place to stay on vacation.
James
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

First time in Kobe. Nice hotel in the harbor. I stayed in a corner suite on the 9th floor. Had a great view of the harbor. Was nice to sit out on the deck at night and have a drink. The second morning staying a cruise ship pulled up right beside the hotel. It was so quiet you wouldn't even know they were coming in. Sitting on the 9th floor.I was the same height at the top of the ship. Was fun sipping morning coffee in my robe watching them come into port Good location 10 minutes walk from Kobe station. Everything is within walking distance.
Read More
Marc
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Very nice hotel to stay within Gotemba
dylan
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Great service from staff, hotel in great condition. 5 min drive from gotemba premium outlet.
akiko
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Staff are very kind and professional. Facilities are clean and new. Breakfast is delicious. Outdoor garden is gearticuleerd. Highly recommend to everyone.
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Room is clean and big. It has 2 queen bed and is quite comfortable . There is a carpark so is fine if you want rent a car. Staff at front desk quite inflexible. We stayed there 2 nights and enjoyed the onsen very much
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Modern hotel, great views of Mt Fuji and minutes away from Gotemba Premium Outlets. Spacious room and bathroom
Number of reviews per page
20
40