มาร์ส การ์เดน วูด โกเทมบะ

Clean everything, I loved the hotel. Hot spring was amazing.

Surprisingly spacious room just a short walk from the station

This hotel was an older, but elegant, well kept hotel. The service was excellent from checking in to breakfast to housekeeping. The hotel seemed a little out of the way, but a free city bus to the outlets was close by. There was a beautiful garden onsite and both the Western breakfast and Japanese breakfast were delicious. The rooms were well apportioned and very large.

こんな場所にこんな静かなところがあるのと？いうのが第一印象です。あいにくの曇り空で富士山は見えませんでしたが客室からの見晴らしは良く、部屋も天井が高く広々としていて快適でした。温泉も過度に混むこともなく広々としており、また訪れてみたい施設でした。

The staff were not helpful, and when asked for Sushi recommendations and sent us 20 minutes away to a low to medium quality place, whereas there were ample other restaurants nearby nearby. When asked to arrange a taxi for us, they stated that no taxis were available. They would not give us extra keys for the room, which is strange.

SPA 環境清潔乾淨，泊車位置闊落

服務一流！員工非常友善！地點一流！

Love this hotel. I will definitely comeback to stay at this hotel. Excellent service with lovely staffs

Everything was perfect

Beautiful property with pond and light show which really added to the experience. Helpful, friendly staff and large hotel room

We recently stayed there with our kids and we lived the property! The staff was extremely kind and accommodating. Lots of things to do such as foot bath, public bath, koi pond and very close to the outlet mall. Can’t wait to stay again!

The Room was really beautiful with an own Onsen on the balcony. We had dinner and breakfast and it was phantastic. The staff was very nice and helpful and the garden was beautiful

Was wonderfully surprised from my recent stay at Mars Garden Wood Gotemba. It surpassed my expectations! I had booked it for its large room size and close proximity to Gotemba Premium Outlets. However, I was surprised by how nice the property was! I think it was recently facelifted which gave the place a clean and contemporary feel while retaining some traditional Japanese charm. We could see Mt Fuji from our room and the hotel has a dedicated viewing area on level 12. The grounds of the hotel were spectacular with a large pond and garden which felt so peaceful to take a stroll. Breakfast every morning was lavish and dinner at the teppanyaki restaurant was special with a night time fountain spectacle right beside. Thanks Mars Garden Wood for the wonderful stay!

高速道路沿いですが、室内は静かで過ごしやすいです。スタッフの対応もハキハキとして気持ち良い。 館内に室内で食べるようなものを調達する方法はないので事前に購入しておいたほうが良いです。

遅くに着いたのですが、その時なら間に合ってたのにも関わらず、夜のイルミネーション他の最終時間の案内が全くなかった。 終わった後に外に出て、早くに終わったのかと諦めましたが、一応確認したら私達が到着した後1時間後が最後でした・・とても不親切な対応にびっくりしました。 富士山ビューのお部屋を予約しましたが、霧がずっとかかり、夏にはなかなか富士山は見えないとフロントスタッフに言われました。とても悲しい旅行となりました。

最高のホテルでした！また泊まります！

とても清潔にしてある。 スタッフの方々も気がきいている。

室内がとても綺麗。小さい子を連れて宿泊しても快適に過ごせた。

綺麗で快適でした。

Love the hotel but our I expected an unobstructed view of Fuji. There are 2 buildings which block the full view.