New Otani Inn Sapporo

Hotels
8.2
/10
Very Good
730 reviews

What Guests Say About Their Stay

Jonathan

10.0
/ 10
Booked the quadruple room. Place is clean and facilities are good. We drive all the way to hotel. Parking is convenient and will charge 2000yen for overnight parking. Don’t expect consideration if you request for early check in or late check out as the staff goes by the book. It is understable

Jonathan

10.0
/ 10
We booked the quadruple room and it was big enough for 4 of us in the family. Overnight parking is 2000yen. Facilities are very good. Might have difficulty conversing with English. Don’t expect any consideration if you request for early checkin or late check out as the staff goes by the book.

May

10.0
/ 10
Older style hotel however the location is good, mid way between Sapporo Station and Odori Park, both walkable. Lots of restaurants nearby which made it very convenient especially when it was snowing!
In the Area
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Nishi1-1, Kita 2, Chuo-ku, Sapporo, Hokkaido, Japan, 060-0002

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
New Otani Inn Sapporo is located in area / city Sapporo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around New Otani Inn Sapporo

Nishi1-1, Kita 2, Chuo-ku, Sapporo, Hokkaido, Japan, 060-0002
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Discover More About New Otani Inn Sapporo

Location


New Otani Inn Sapporo is located in area / city Sapporo.

About New Otani Inn Sapporo

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from New Otani Inn Sapporo exclusively for you.

New Otani Inn Sapporo is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, New Otani Inn Sapporo is the right place to stay.

All facilities in New Otani Inn Sapporo

Others New Otani Inn Sapporo
Others

General

  • Parking
  • Banquet
  • Microwave (shared)
  • Smoking area
  • Parking (surcharge)

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee shop
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist

Food and Drinks

  • Bar
  • Breakfast

Business Facilities

  • Meeting rooms
  • Conference rooms

Things to Do

  • Shops

Connectivity

  • Free WiFi

Nearby Facilities

  • Souvenir shop

Accommodation Policy & General Information in New Otani Inn Sapporo

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately JPY 3200 for adults and JPY 1600 for children
  • Covered self parking fee: JPY 2300 per night (in/out privileges)
  • Futon bed fee: JPY 5000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 02:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 02:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at New Otani Inn Sapporo
340
Number of floors in New Otani Inn Sapporo
13
Another facilities in New Otani Inn Sapporo
Parking, Banquet, Microwave (shared), Smoking area, Parking (surcharge)

Frequently asked question in New Otani Inn Sapporo

What are available facilities at New Otani Inn Sapporo?
There are top facilites at New Otani Inn Sapporo such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at New Otani Inn Sapporo?
The standard check-in time at New Otani Inn Sapporo is starting from 15:00 - 02:00 while the latest check-out time is at Before 11:00
Does New Otani Inn Sapporo provide breakfast?
Yes, New Otani Inn Sapporo provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of New Otani Inn Sapporo?
New Otani Inn Sapporo is a 3.5-star hotel.
How many floors does New Otani Inn Sapporo have?
New Otani Inn Sapporo has 13 floors.
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More Reviews from Other Guests in New Otani Inn Sapporo

Overall Ratings & Reviews New Otani Inn Sapporo

Traveloka (12)
Other sources (718)
8.2
Very Good
From 718 reviews
Cleanliness

8.2

Room Comfort

8.0

Location

8.6

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews New Otani Inn Sapporo

Number of reviews per page
20
40
Top reviews
Raymond
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Breakfast was good. Convenient location.
Momoko
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

素晴らしい部屋でした。アメニティも充実していて内装も豪華で素敵な時間を過ごせました。
Mang Hung
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Location near Sapporo Station. Booked large room with 4 beds. Good for large family. Good value hotel.
CHOON SIEW
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The hotel does not provide bottle water and toiletries have to collect yourself near the counter lobby, bedsheet also stain with dirt!, shower scrren also very dirty!
Karen
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

I would like to provide feedback regarding my recent stay. Unfortunately, the condition of the rooms was unacceptable. Both rooms (626 and 721) had a strong stench in the toilet, which we suspect was coming from the floor. The rooms were also dirty and rundown, making the stay very uncomfortable. In addition, the service at the reception counter was very poor. When we requested assistance to book taxis, the staff simply said that taxis were fully booked without making any apparent effort to check or assist further. This lack of initiative and professionalism was disappointing. Overall, this stay did not meet basic standards of cleanliness or service. I hope the management will take this feedback seriously and address these issues promptly.
Read More
Yulita
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Small room and limited amenities, the only good thing is car park
Calbert
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

They didn't not speak English but one person went out if his way to help us by using Google translate. He evenwebt out of his way to get a manager, tge bext morning who did speak English.
Lai Cheng
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The reception and service staff are not helpful. Refused to make restaurant reservations for us. Must carry own toiletries and towels from lobby to room. Alternate day room service and it looks run down . Location is out of main stream so have to walk 15-20mins to go shopping. Quite disappointed
Thomas
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

I reserved a double bed but they only had two twin beds
Jonathan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Booked the quadruple room. Place is clean and facilities are good. We drive all the way to hotel. Parking is convenient and will charge 2000yen for overnight parking. Don’t expect consideration if you request for early check in or late check out as the staff goes by the book. It is understable
Jonathan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

We booked the quadruple room and it was big enough for 4 of us in the family. Overnight parking is 2000yen. Facilities are very good. Might have difficulty conversing with English. Don’t expect any consideration if you request for early checkin or late check out as the staff goes by the book.
Richard
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Bring your own bottled water, there is none in the room.
May
icon-with Partner
with Partner
10.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Older style hotel however the location is good, mid way between Sapporo Station and Odori Park, both walkable. Lots of restaurants nearby which made it very convenient especially when it was snowing!
Jonathan
6.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Nothing special.
John
6.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Good breakfast
Estrella Luz
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Staff were very efficient, check in and check out were a breeze. Room was big enough for three people and we love that the bathroom floor was heated.
Paul
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

I was traveling with my wife and three grandchildren and became sick while I was in Japan. The hotel called a taxi for me and had the taxi take me to a Japanese health clinic where I met an English speaking Japanese Doctor Who was able to diagnose my condition, and prescribe medication for me. This is the best hotel that I have ever been in.
Read More
Mark
icon-Business Family
Business Family
8.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

The Hotel was near many things in Sapporo Downtown area.
Juchen
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

The location is good and staffs are friendly. I basically can walk to many places.
tracie
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 95 week(s) ago

Hotels.com verified review

Convinient location.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 New Otani Inn Sapporo

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews New Otani Inn Sapporo

Traveloka (12)
Other sources (718)
8.2
Very Good
From 718 reviews
Cleanliness

8.2

Room Comfort

8.0

Location

8.6

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews New Otani Inn Sapporo

Number of reviews per page
20
40
Top reviews
Raymond
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Breakfast was good. Convenient location.
Momoko
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

素晴らしい部屋でした。アメニティも充実していて内装も豪華で素敵な時間を過ごせました。
Mang Hung
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Location near Sapporo Station. Booked large room with 4 beds. Good for large family. Good value hotel.
CHOON SIEW
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The hotel does not provide bottle water and toiletries have to collect yourself near the counter lobby, bedsheet also stain with dirt!, shower scrren also very dirty!
Karen
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

I would like to provide feedback regarding my recent stay. Unfortunately, the condition of the rooms was unacceptable. Both rooms (626 and 721) had a strong stench in the toilet, which we suspect was coming from the floor. The rooms were also dirty and rundown, making the stay very uncomfortable. In addition, the service at the reception counter was very poor. When we requested assistance to book taxis, the staff simply said that taxis were fully booked without making any apparent effort to check or assist further. This lack of initiative and professionalism was disappointing. Overall, this stay did not meet basic standards of cleanliness or service. I hope the management will take this feedback seriously and address these issues promptly.
Read More
Yulita
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Small room and limited amenities, the only good thing is car park
Calbert
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

They didn't not speak English but one person went out if his way to help us by using Google translate. He evenwebt out of his way to get a manager, tge bext morning who did speak English.
Lai Cheng
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The reception and service staff are not helpful. Refused to make restaurant reservations for us. Must carry own toiletries and towels from lobby to room. Alternate day room service and it looks run down . Location is out of main stream so have to walk 15-20mins to go shopping. Quite disappointed
Thomas
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

I reserved a double bed but they only had two twin beds
Jonathan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Booked the quadruple room. Place is clean and facilities are good. We drive all the way to hotel. Parking is convenient and will charge 2000yen for overnight parking. Don’t expect consideration if you request for early check in or late check out as the staff goes by the book. It is understable
Jonathan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

We booked the quadruple room and it was big enough for 4 of us in the family. Overnight parking is 2000yen. Facilities are very good. Might have difficulty conversing with English. Don’t expect any consideration if you request for early checkin or late check out as the staff goes by the book.
Richard
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Bring your own bottled water, there is none in the room.
May
icon-with Partner
with Partner
10.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Older style hotel however the location is good, mid way between Sapporo Station and Odori Park, both walkable. Lots of restaurants nearby which made it very convenient especially when it was snowing!
Jonathan
6.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Nothing special.
John
6.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Good breakfast
Estrella Luz
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Staff were very efficient, check in and check out were a breeze. Room was big enough for three people and we love that the bathroom floor was heated.
Paul
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

I was traveling with my wife and three grandchildren and became sick while I was in Japan. The hotel called a taxi for me and had the taxi take me to a Japanese health clinic where I met an English speaking Japanese Doctor Who was able to diagnose my condition, and prescribe medication for me. This is the best hotel that I have ever been in.
Read More
Mark
icon-Business Family
Business Family
8.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

The Hotel was near many things in Sapporo Downtown area.
Juchen
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

The location is good and staffs are friendly. I basically can walk to many places.
tracie
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 95 week(s) ago

Hotels.com verified review

Convinient location.
Number of reviews per page
20
40