New Otani Inn Sapporo

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8.2
Very Good
836 reviews

What Guests Say About Their Stay

Jonathan

10.0
/ 10
Booked the quadruple room. Place is clean and facilities are good. We drive all the way to hotel. Parking is convenient and will charge 2000yen for overnight parking. Don’t expect consideration if you request for early check in or late check out as the staff goes by the book. It is understable

Jonathan

10.0
/ 10
We booked the quadruple room and it was big enough for 4 of us in the family. Overnight parking is 2000yen. Facilities are very good. Might have difficulty conversing with English. Don’t expect any consideration if you request for early checkin or late check out as the staff goes by the book.

May

10.0
/ 10
Older style hotel however the location is good, mid way between Sapporo Station and Odori Park, both walkable. Lots of restaurants nearby which made it very convenient especially when it was snowing!
In the Area
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Nishi1-1, Kita 2, Chuo-ku, Sapporo, Hokkaido, Japan, 060-0002

Main Facilities

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Restaurant
Elevator
New Otani Inn Sapporo is a 3.5-star hotels that has been welcoming guests since 1981. The accommodation went through a renovation in 2019. There are 340 rooms spread across 13 floors.
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What's around New Otani Inn Sapporo

Nishi1-1, Kita 2, Chuo-ku, Sapporo, Hokkaido, Japan, 060-0002
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Lobby New Otani Inn Sapporo
Lobby 2 New Otani Inn Sapporo

Discover More About New Otani Inn Sapporo

General Information

New Otani Inn Sapporo is a 3.5-star hotels that has been welcoming guests since 1981. The accommodation went through a renovation in 2019. There are 340 rooms spread across 13 floors.

Location

Located at Nishi1-1, Kita 2, Chuo-ku in Sapporo, JP. Those looking to explore will find Shiroi Koibito Park, Takino Suzuran Hillside National Government Park, and Nakajima Park nearby.

Facilities & Amenities

New Otani Inn Sapporo has Laundry service, Parking, Restaurant, Luggage storage, Elevator, and more.

Business Facilities

For guests traveling for work, New Otani Inn Sapporo has Conference rooms available on-site.

Dining

Guests can stop by the café.

Contact

Phone number: 81-11-2221111

All facilities in New Otani Inn Sapporo

Functional Hall New Otani Inn Sapporo
Functional Hall
Common Space New Otani Inn Sapporo
Common Space
Lobby New Otani Inn Sapporo
Lobby
Accommodation Services New Otani Inn Sapporo
Accommodation Services
Exterior New Otani Inn Sapporo
Exterior

Hotel Services

  • Laundry service
  • _24_HOUR_FRONT_DESK
  • Luggage storage

Public Facilities

  • Restaurant
  • Elevator
  • SAFE_DEPOSIT_AT_FRONT_DESK
  • Coffee shop

General

  • Microwave (shared)
  • Parking
  • Smoking area
  • BANQUET_HALL

Business Facilities

  • Meeting rooms
  • Conference rooms

Connectivity

  • WIFI_ACCESS

Food and Drinks

  • BREAKFAST_AVAILABLE

Nearby Facilities

  • Gift shop

Accommodation Policy & General Information in New Otani Inn Sapporo

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

IMPORTANT_NOTICE

  • Fee for buffet breakfast: approximately JPY 3200 for adults and JPY 1600 for children
  • Covered self parking fee: JPY 2300 per night (in/out privileges)
  • Futon bed fee: JPY 5000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

MANDATORY_FEE

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

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General Information

Popular Facilities
Restaurant, Elevator
Check-In / Check-Out Time
From 15:00 - 02:00 - to 11:00
Available rooms at New Otani Inn Sapporo
340
Number of floors in New Otani Inn Sapporo
13
Another facilities in New Otani Inn Sapporo
Laundry service, _24_HOUR_FRONT_DESK, Luggage storage, SAFE_DEPOSIT_AT_FRONT_DESK, Coffee shop

Frequently asked question in New Otani Inn Sapporo

What are available facilities at New Otani Inn Sapporo?
There are top facilites at New Otani Inn Sapporo such as Restaurant, Elevator. (some may require extra charges)
What is normal check-in & check-out time at New Otani Inn Sapporo?
The standard check-in time at New Otani Inn Sapporo is starting from 15:00 - 02:00 while the latest check-out time is at Before 11:00
What is the star rating of New Otani Inn Sapporo
New Otani Inn Sapporo has a 3.5-star rating.
How many floors does New Otani Inn Sapporo have?
New Otani Inn Sapporo has 13.
How many rooms are available at New Otani Inn Sapporo
New Otani Inn Sapporo has 340.
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More Reviews from Other Guests in New Otani Inn Sapporo

Overall Ratings & Reviews New Otani Inn Sapporo

Traveloka (13)
Other sources (823)
8.2
Very Good
From 823 reviews
Cleanliness

8.2

Room Comfort

8.2

Location

8.8

Service and Facilites

8.2

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Traveler Reviews New Otani Inn Sapporo

Number of reviews per page
20
40
Top reviews
David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Front desk staff were outstanding. Great service with pride
Raymond
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Breakfast was good. Convenient location.
Momoko
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

素晴らしい部屋でした。アメニティも充実していて内装も豪華で素敵な時間を過ごせました。
Mang Hung
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Location near Sapporo Station. Booked large room with 4 beds. Good for large family. Good value hotel.
CHOON SIEW
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

The hotel does not provide bottle water and toiletries have to collect yourself near the counter lobby, bedsheet also stain with dirt!, shower scrren also very dirty!
Karen
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

I would like to provide feedback regarding my recent stay. Unfortunately, the condition of the rooms was unacceptable. Both rooms (626 and 721) had a strong stench in the toilet, which we suspect was coming from the floor. The rooms were also dirty and rundown, making the stay very uncomfortable. In addition, the service at the reception counter was very poor. When we requested assistance to book taxis, the staff simply said that taxis were fully booked without making any apparent effort to check or assist further. This lack of initiative and professionalism was disappointing. Overall, this stay did not meet basic standards of cleanliness or service. I hope the management will take this feedback seriously and address these issues promptly.
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Yulita
4.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Small room and limited amenities, the only good thing is car park
Calbert
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

They didn't not speak English but one person went out if his way to help us by using Google translate. He evenwebt out of his way to get a manager, tge bext morning who did speak English.
Lai Cheng
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

The reception and service staff are not helpful. Refused to make restaurant reservations for us. Must carry own toiletries and towels from lobby to room. Alternate day room service and it looks run down . Location is out of main stream so have to walk 15-20mins to go shopping. Quite disappointed
Thomas
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

I reserved a double bed but they only had two twin beds
Jonathan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Booked the quadruple room. Place is clean and facilities are good. We drive all the way to hotel. Parking is convenient and will charge 2000yen for overnight parking. Don’t expect consideration if you request for early check in or late check out as the staff goes by the book. It is understable
Jonathan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

We booked the quadruple room and it was big enough for 4 of us in the family. Overnight parking is 2000yen. Facilities are very good. Might have difficulty conversing with English. Don’t expect any consideration if you request for early checkin or late check out as the staff goes by the book.
Richard
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Bring your own bottled water, there is none in the room.
May
icon-with Partner
with Partner
10.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

Older style hotel however the location is good, mid way between Sapporo Station and Odori Park, both walkable. Lots of restaurants nearby which made it very convenient especially when it was snowing!
Jonathan
6.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Nothing special.
John
6.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Good breakfast
Estrella Luz
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 95 week(s) ago

Hotels.com verified review

Staff were very efficient, check in and check out were a breeze. Room was big enough for three people and we love that the bathroom floor was heated.
Paul
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

I was traveling with my wife and three grandchildren and became sick while I was in Japan. The hotel called a taxi for me and had the taxi take me to a Japanese health clinic where I met an English speaking Japanese Doctor Who was able to diagnose my condition, and prescribe medication for me. This is the best hotel that I have ever been in.
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Mark
icon-Business Family
Business Family
8.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

The Hotel was near many things in Sapporo Downtown area.
Juchen
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

The location is good and staffs are friendly. I basically can walk to many places.
Number of reviews per page
20
40

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Exterior 4 New Otani Inn Sapporo

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.