Oriental Hotel Universal City

The bathroom amenities and the fact that for children free afternoon snacks !

The room was clean and the staff was nice.

Great stay! Clean room, friendly staff, good amenities and loved the location to Universal Studio. Everything was comfortable and well maintained. Would definitely stay again.

Breakfast excellent

Very clean, daily service, very good staff and english speaking. Location is very close to the train station connecting to other hubs. The theme park has all kinds of restaurants convenient stores, bus transportation straight to and from kansai airport. Highly recommended.

Didn't eat breakfast

From the moment we checked in, the staff was welcoming, friendly, and accommodating. The property was spotless and the rooms were great!!! Would definitely come back and choose this property.

This hotel is fine- we’re out of the room most of the day to be at the park anyways. It was clean and served its purpose. My only complaint with this hotel- I know check in time is at 3pm, but I was 7 min early and they seriously turned me away and told me to come back at 3pm. So I went to the bathroom, came back out and at 2:59 I was back in line and they did finally check me in, although they seemed to be having a little trouble, I’m not sure why, it was a little unclear. They do have a lounge area if you arrive early where there are some sweet snacks and coffee, etc which was nice. I had been waiting there for about an hour because again, I understand I was too early for check in. However at no point was I offered an early check in rate either.. which is a little unusual. But I didn’t fight it since I wasn’t really in a hurry that day. I just thought it was petty to turn me away at 2:53pm. I did not eat at the hotel as we got up too early to do breakfast there. In the evenings, after coming back from the park, they offer free hotdogs, 1 per person, which I did not have since I don’t like hotdogs but if that’s something you’re into, it’s available after the park closes. Also, beds are hard but… so are most beds in Japanese hotels so that’s kind of expected. The couch is softer than the beds. Overall, the best thing about this hotel is the location. Just wanted to be close to the park. Rooms were comfortable and served its purpose.

Very clean, staff were nice, very close to universal studios, and a lot of restaurants below the hotel. Very convenient

아이들과함께 유니버셜 스튜디오에 가기위해 숙박했습니다.^^ 유니버셜까지 걸어서 5분안에 도착할수있고 호텔 바로앞에 편의점/식당가가 밀집되어있어 편합니다.^^ 무료로 웰컴라운지이용도 가능합니다. 2시부터 8시까지 제공되는 핫도그 꼭 드시길..^^ 저는 오픈런 위해서 전날과 당일 2박했습니다. 오픈런부터 폐장시간까지 실컷놀고 돌아올수있었습니다. 강추합니다!!^^

Clean room, comfortable beds for our family of 5. The location was perfect, you’re on site and a short walk to the park. There are tons of restaurants and shops.

Beautiful, helpful staff, breakfast was stunning and the location can not be any better. Recommended to all.

Very convenient to stay so close to Universal Studios after spending the whole day there and leaving late in the evening. Room was spacious with queen and two single beds.

Great service and experience and a great price.

Superb breakfast!

will definitely stay at Oriental Hotel again

Very comfortable, very friendly staff

Good location and could stay without any issue.

breakfast is very good!!, and room condition is perfect!!

Staff is amazing and helpful. We forgot our money in the safe when we left Osaka. Didn’t realize it until we got to Tokyo. We called the hotel and the had it. So grateful thank you .