The Ritz-Carlton, Nikko

Hotels
9.4
/10
Exceptional
66 reviews

What Guests Say About Their Stay

Alfonso

10.0
/ 10
I stayed at the Ritz-Carlton Nikko recently and honestly, it was one of the best hotel experiences I’ve ever had. The location alone makes it worth the trip — right on Lake Chuzenji, with the mountains and waterfalls of Nikko all around. It feels super peaceful and completely different from the city vibe of Tokyo. Rooms The rooms are huge by Japanese standards and beautifully designed. Think modern but with lots of Japanese touches — sliding doors, deep soaking tubs, and big windows that frame either the lake or the mountains. Mine had a lake view and waking up to that every morning was amazing. Food Food was excellent. Breakfast had both Japanese and Western options (the Japanese one was really special). Dinner was pricey, but the kaiseki course was worth it for the experience. If you want something lighter, there are cafés around the lake too. Onsen & Spa This is where the hotel really stands out. The onsen (hot spring) is incredible — both indoor and outdoor baths with natural hot spring water. Sitting outside in the hot bath while looking at the mountains was pure magic. Service super professional, but also warm and friendly. They remembered small details about preferences and made everything feel easy. Special thanks to Alex, Marek and Tiff. Overall If you’re heading to Nikko and want to splurge, this is the place. It’s not cheap, but it feels like an experience rather than just a hotel stay. Perfect for a co

TRudi

10.0
/ 10
The hotel property is amazing. But don’t like the area. Everything closed around 5:00 pm. There was no restaurant s in the area and shopping, so we have to eat at the hotel.

tracy

10.0
/ 10
I would tell everyone traveling to japan to go to Nikko and to stay at this property. It is magical!!
In the Area
See Map
2482 CHUGUSHI, Tochigi, Nikko-shi, Kanto, Japan, 321-1661

Main Facilities

Read More
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at The Ritz-Carlton, Nikko is a good choice when you are visiting Nikko-shi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Ritz-Carlton, Nikko

2482 CHUGUSHI, Tochigi, Nikko-shi, Kanto, Japan, 321-1661
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Location


Staying at The Ritz-Carlton, Nikko is a good choice when you are visiting Nikko-shi.

About The Ritz-Carlton, Nikko

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Ritz-Carlton, Nikko exclusively for you.

The Ritz-Carlton, Nikko is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Ritz-Carlton, Nikko.

All facilities in The Ritz-Carlton, Nikko

Others The Ritz-Carlton, Nikko
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Hot tub
  • Spa
  • Health club
  • Garden
  • Hot tub (surcharge)
  • Library
  • Sauna

Public Facilities

  • Others
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

General

  • Parking
  • Lockers
  • Fireplace in lobby
  • Reception hall
  • Terrace

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Family-friendly Facilities

  • Children games

Transportation

  • Valet parking (surcharge)

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Ritz-Carlton, Nikko

Important Note
  • Fee for local cuisine breakfast: approximately JPY 6500 per person
  • Uncovered valet parking fee: JPY 3000 per night (in/out privileges)
  • Hot tub fee: JPY 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Ritz-Carlton, Nikko
94
Number of floors in The Ritz-Carlton, Nikko
5
Another facilities in The Ritz-Carlton, Nikko
Laundry service, Tours, Multilingual staff, Luggage storage, Express check-out

Frequently asked question in The Ritz-Carlton, Nikko

What are available facilities at The Ritz-Carlton, Nikko?
There are top facilites at The Ritz-Carlton, Nikko such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Ritz-Carlton, Nikko?
The standard check-in time at The Ritz-Carlton, Nikko is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The Ritz-Carlton, Nikko provide breakfast?
Yes, The Ritz-Carlton, Nikko provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Ritz-Carlton, Nikko?
The Ritz-Carlton, Nikko is a 5.0-star hotel.
How many floors does The Ritz-Carlton, Nikko have?
The Ritz-Carlton, Nikko has 5 floors.
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More Reviews from Other Guests in The Ritz-Carlton, Nikko

9.4
Exceptional
From 66 reviews
Cleanliness

9.8

Room Comfort

9.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
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Traveler Reviews The Ritz-Carlton, Nikko

Number of reviews per page
20
40
Top reviews
Cyrille
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Only the price of the stay makes it a 5 star hotel! Fabulous grounds and rooms over Chuzenji lake but the service was dismal. Rooms not ready at check-in but what’s worse is that one of the rooms given had marks of someone having sat on the bed as we walked in. Allocates time slots for breakfast with a few seats at the grilled counter of the teppanyaki restaurant with additional fragrance of the grilled fish from the night before and facing a wall with that. Sharp fish bones found in 2 of the savoury cakes during our afternoon tea. Stupid seating arrangements at the Lake House restaurants with a very uncomfortable sofa and no stock on the only Italian wine we ordered. We have been clients of RC Tokyo for 17 years with no problem at all but the RC Nikko is a disgrace to the Japanese welcoming tradition. It comes down to the hotel management and this GM should be fired! There is a management problem at every level and it generally comes down from the top! Stay away!
Read More
Alfonso
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

I stayed at the Ritz-Carlton Nikko recently and honestly, it was one of the best hotel experiences I’ve ever had. The location alone makes it worth the trip — right on Lake Chuzenji, with the mountains and waterfalls of Nikko all around. It feels super peaceful and completely different from the city vibe of Tokyo. Rooms The rooms are huge by Japanese standards and beautifully designed. Think modern but with lots of Japanese touches — sliding doors, deep soaking tubs, and big windows that frame either the lake or the mountains. Mine had a lake view and waking up to that every morning was amazing. Food Food was excellent. Breakfast had both Japanese and Western options (the Japanese one was really special). Dinner was pricey, but the kaiseki course was worth it for the experience. If you want something lighter, there are cafés around the lake too. Onsen & Spa This is where the hotel really stands out. The onsen (hot spring) is incredible — both indoor and outdoor baths with natural hot spring water. Sitting outside in the hot bath while looking at the mountains was pure magic. Service super professional, but also warm and friendly. They remembered small details about preferences and made everything feel easy. Special thanks to Alex, Marek and Tiff. Overall If you’re heading to Nikko and want to splurge, this is the place. It’s not cheap, but it feels like an experience rather than just a hotel stay. Perfect for a co
Read More
TRudi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

The hotel property is amazing. But don’t like the area. Everything closed around 5:00 pm. There was no restaurant s in the area and shopping, so we have to eat at the hotel.
tracy
icon-Leisure
Leisure
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

I would tell everyone traveling to japan to go to Nikko and to stay at this property. It is magical!!
STEPHEN
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

Amazing hotel and enjoy it
LIZA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

Overall, my stay at the Ritz-Carlton Nikko was nothing short of exceptional. The combination of the hotel's serene location by the lake, impressive interior, outstanding dining options, and top-notch service truly set it apart as a luxurious retreat that I would highly recommend to anyone looking for a refined and relaxing getaway. My experience at this hotel has left me with wonderful memories and a deep appreciation for the Ritz-Carlton brand.
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Tom
10.0
/10
Reviewed 130 week(s) ago

Hotels.com verified review

The Ritz Carlton did not disappoint, Max checked us in made us feel so welcome. The entire staff was superb. The hotel fits beautifully into the surroundings would definitely stay there again.
Isaac
10.0
/10
Reviewed 146 week(s) ago

Hotels.com verified review

Excellent location, very spacious room with excellent view of the lake. Staff were all nice and helpful. Food quality was good too. The yukata provided was way toooo long for Asian (even small size). It was too transparent and not soft enough. The lake area was rather cool but no “vest” to wear outside the yukata was provider. I couldnt enjoy the nice garden with my yukata… it was too cold. Besides, please consider to serve milk at the onsen resting room. It was my first time in Japanese onsen that no milk was provided. No matter it is free of charge to not, it should have it. It is just the culture and some customers like me would be expecting it. Except the milk and yukata….. it is almost perfect. We did enjoy my stay very much.
Read More
芳美
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

全てにおいて、とても素晴らしい旅になりました。 部屋の完璧な清潔感、温泉、食事等々。 素敵な経験をささて頂きありがとうございました!
Yasuko
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

世界中のリッツに宿泊させて頂いておりますが、日光のリッツホテルは流石!おもてなし日本!世界のリッツを超えた素晴らいおもてなし、グローバルで、食事も素晴らしかったです。静寂で景色もおごそかで、 素晴らしい贅沢な時間、空間を独り占め出来る 心地の良いホテルでした。 スタッフの皆様も、お客様に心で寄り添って下さり感謝です。
wataru
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

洋食が美味しくなかった。 朝食は美味しかった。
Asano
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

遅くても夕方6時くらいまでにホテルに到着した方が良いです。ホテルの周りでなかなか食事が出来ません。鳥居近くのペンションメロディーと言う名前だったと思いますがステーキ丼2200円などその他2人で5000円で満足な食事できました。19時には閉まります。ペンションの駐車場の横に酒屋さんあり、買い出しできました。リッツ・カールトンの中は別世界ですが周りにコンビニはないのでご注意下さい。
AIRI
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

木造のは部屋が和を感じさせてくれてとてもよかった。温泉もついてるのはポイント高いです。海外の方が多くて食事は静かに食べたかったなと思いました。色々と要望に応えてくださりさすがラグジュアリーホテルだなと感じました。また行きたいです。
David
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Uno de los mejores hoteles que hemos ido. No hay mucho que hacer donde se encuentra y ayudaría que tuvieran un servicio para recoger en la estación de tren.
??
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

誕生日に利用。アクティビティが充実していてとても楽しめた。スタッフも心地よい気遣いで穏やかに過ごすことができた。
??
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

スタッフの方のサービスが素晴らしかったです。
Muneki
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

すばらしいホテルではあるが、料金との相対評価はどうかと感じる。ホテル内は基本高額であるが、中禅寺散歩はとてもサービスだけでなくゆっくり散歩して中禅寺の説明などとても良かった。
Satoh
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 117 week(s) ago

Hotels.com verified review

最上級のホテルに温泉が併設されている上に、お部屋のお風呂もとても素敵で驚きました。鉄板焼きのお食事も栃木産の農産物、畜産物が使われていて至極の美味しさでした。 部屋の設えホテル内の設えスパの設えどこもおしゃれで日光彫りや鹿沼の木工技術を使ったインテリアは工芸品の中にいるような、とても贅沢な時間でした。温泉も部屋付きのお風呂も何度も入浴し、最高のホテルステイを満喫できました。
chunyong
10.0
/10
Reviewed 119 week(s) ago

Hotels.com verified review

닛코 주젠지코 바로 앞에 있는 호텔 이쪽에서는 가장 좋은 호텔입니다 방도 쾌적하고 테라스도 있어서 밖에서도 즐길수 있어요 온천도 좋았고 노천온천의 수질도 훌륭했어요 조식도 괜찮았고 저녁 스시 오마카세도 맛있었어요 2일 연속으로 갔습니다 룸 청결도 만족했지만 다만 욕조 청소가 부실했어요 물때가 있어 좀 찝찝했어요 그래도 주젠지호의 호텔중 단연 일등입니다
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 135 week(s) ago

Hotels.com verified review

落雷等により仕方ないかもしれないが、しゃぶしゃぶ中に停電になり、すぐに予備発電に切り替わらず、しばらく闇鍋状態になった。 部屋の洗面台の蛇口はデザインはよいが、温度・水量の調整がし辛かった。
Number of reviews per page
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Others 4 The Ritz-Carlton, Nikko

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 66 reviews
Cleanliness

9.8

Room Comfort

9.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Ritz-Carlton, Nikko

Number of reviews per page
20
40
Top reviews
Cyrille
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Only the price of the stay makes it a 5 star hotel! Fabulous grounds and rooms over Chuzenji lake but the service was dismal. Rooms not ready at check-in but what’s worse is that one of the rooms given had marks of someone having sat on the bed as we walked in. Allocates time slots for breakfast with a few seats at the grilled counter of the teppanyaki restaurant with additional fragrance of the grilled fish from the night before and facing a wall with that. Sharp fish bones found in 2 of the savoury cakes during our afternoon tea. Stupid seating arrangements at the Lake House restaurants with a very uncomfortable sofa and no stock on the only Italian wine we ordered. We have been clients of RC Tokyo for 17 years with no problem at all but the RC Nikko is a disgrace to the Japanese welcoming tradition. It comes down to the hotel management and this GM should be fired! There is a management problem at every level and it generally comes down from the top! Stay away!
Read More
Alfonso
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

I stayed at the Ritz-Carlton Nikko recently and honestly, it was one of the best hotel experiences I’ve ever had. The location alone makes it worth the trip — right on Lake Chuzenji, with the mountains and waterfalls of Nikko all around. It feels super peaceful and completely different from the city vibe of Tokyo. Rooms The rooms are huge by Japanese standards and beautifully designed. Think modern but with lots of Japanese touches — sliding doors, deep soaking tubs, and big windows that frame either the lake or the mountains. Mine had a lake view and waking up to that every morning was amazing. Food Food was excellent. Breakfast had both Japanese and Western options (the Japanese one was really special). Dinner was pricey, but the kaiseki course was worth it for the experience. If you want something lighter, there are cafés around the lake too. Onsen & Spa This is where the hotel really stands out. The onsen (hot spring) is incredible — both indoor and outdoor baths with natural hot spring water. Sitting outside in the hot bath while looking at the mountains was pure magic. Service super professional, but also warm and friendly. They remembered small details about preferences and made everything feel easy. Special thanks to Alex, Marek and Tiff. Overall If you’re heading to Nikko and want to splurge, this is the place. It’s not cheap, but it feels like an experience rather than just a hotel stay. Perfect for a co
Read More
TRudi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

The hotel property is amazing. But don’t like the area. Everything closed around 5:00 pm. There was no restaurant s in the area and shopping, so we have to eat at the hotel.
tracy
icon-Leisure
Leisure
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

I would tell everyone traveling to japan to go to Nikko and to stay at this property. It is magical!!
STEPHEN
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

Amazing hotel and enjoy it
LIZA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

Overall, my stay at the Ritz-Carlton Nikko was nothing short of exceptional. The combination of the hotel's serene location by the lake, impressive interior, outstanding dining options, and top-notch service truly set it apart as a luxurious retreat that I would highly recommend to anyone looking for a refined and relaxing getaway. My experience at this hotel has left me with wonderful memories and a deep appreciation for the Ritz-Carlton brand.
Read More
Tom
10.0
/10
Reviewed 130 week(s) ago

Hotels.com verified review

The Ritz Carlton did not disappoint, Max checked us in made us feel so welcome. The entire staff was superb. The hotel fits beautifully into the surroundings would definitely stay there again.
Isaac
10.0
/10
Reviewed 146 week(s) ago

Hotels.com verified review

Excellent location, very spacious room with excellent view of the lake. Staff were all nice and helpful. Food quality was good too. The yukata provided was way toooo long for Asian (even small size). It was too transparent and not soft enough. The lake area was rather cool but no “vest” to wear outside the yukata was provider. I couldnt enjoy the nice garden with my yukata… it was too cold. Besides, please consider to serve milk at the onsen resting room. It was my first time in Japanese onsen that no milk was provided. No matter it is free of charge to not, it should have it. It is just the culture and some customers like me would be expecting it. Except the milk and yukata….. it is almost perfect. We did enjoy my stay very much.
Read More
芳美
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

全てにおいて、とても素晴らしい旅になりました。 部屋の完璧な清潔感、温泉、食事等々。 素敵な経験をささて頂きありがとうございました!
Yasuko
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

世界中のリッツに宿泊させて頂いておりますが、日光のリッツホテルは流石!おもてなし日本!世界のリッツを超えた素晴らいおもてなし、グローバルで、食事も素晴らしかったです。静寂で景色もおごそかで、 素晴らしい贅沢な時間、空間を独り占め出来る 心地の良いホテルでした。 スタッフの皆様も、お客様に心で寄り添って下さり感謝です。
wataru
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

洋食が美味しくなかった。 朝食は美味しかった。
Asano
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

遅くても夕方6時くらいまでにホテルに到着した方が良いです。ホテルの周りでなかなか食事が出来ません。鳥居近くのペンションメロディーと言う名前だったと思いますがステーキ丼2200円などその他2人で5000円で満足な食事できました。19時には閉まります。ペンションの駐車場の横に酒屋さんあり、買い出しできました。リッツ・カールトンの中は別世界ですが周りにコンビニはないのでご注意下さい。
AIRI
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

木造のは部屋が和を感じさせてくれてとてもよかった。温泉もついてるのはポイント高いです。海外の方が多くて食事は静かに食べたかったなと思いました。色々と要望に応えてくださりさすがラグジュアリーホテルだなと感じました。また行きたいです。
David
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Uno de los mejores hoteles que hemos ido. No hay mucho que hacer donde se encuentra y ayudaría que tuvieran un servicio para recoger en la estación de tren.
??
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

誕生日に利用。アクティビティが充実していてとても楽しめた。スタッフも心地よい気遣いで穏やかに過ごすことができた。
??
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

スタッフの方のサービスが素晴らしかったです。
Muneki
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

すばらしいホテルではあるが、料金との相対評価はどうかと感じる。ホテル内は基本高額であるが、中禅寺散歩はとてもサービスだけでなくゆっくり散歩して中禅寺の説明などとても良かった。
Satoh
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 117 week(s) ago

Hotels.com verified review

最上級のホテルに温泉が併設されている上に、お部屋のお風呂もとても素敵で驚きました。鉄板焼きのお食事も栃木産の農産物、畜産物が使われていて至極の美味しさでした。 部屋の設えホテル内の設えスパの設えどこもおしゃれで日光彫りや鹿沼の木工技術を使ったインテリアは工芸品の中にいるような、とても贅沢な時間でした。温泉も部屋付きのお風呂も何度も入浴し、最高のホテルステイを満喫できました。
chunyong
10.0
/10
Reviewed 119 week(s) ago

Hotels.com verified review

닛코 주젠지코 바로 앞에 있는 호텔 이쪽에서는 가장 좋은 호텔입니다 방도 쾌적하고 테라스도 있어서 밖에서도 즐길수 있어요 온천도 좋았고 노천온천의 수질도 훌륭했어요 조식도 괜찮았고 저녁 스시 오마카세도 맛있었어요 2일 연속으로 갔습니다 룸 청결도 만족했지만 다만 욕조 청소가 부실했어요 물때가 있어 좀 찝찝했어요 그래도 주젠지호의 호텔중 단연 일등입니다
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Friends and Family
6.0
/10
Reviewed 135 week(s) ago

Hotels.com verified review

落雷等により仕方ないかもしれないが、しゃぶしゃぶ中に停電になり、すぐに予備発電に切り替わらず、しばらく闇鍋状態になった。 部屋の洗面台の蛇口はデザインはよいが、温度・水量の調整がし辛かった。
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