The Ritz-Carlton, Nikko

Hotels
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9.4
/10
Exceptional
91 reviews

What Guests Say About Their Stay

Alfonso

10.0
/ 10
I stayed at the Ritz-Carlton Nikko recently and honestly, it was one of the best hotel experiences I’ve ever had. The location alone makes it worth the trip — right on Lake Chuzenji, with the mountains and waterfalls of Nikko all around. It feels super peaceful and completely different from the city vibe of Tokyo. Rooms The rooms are huge by Japanese standards and beautifully designed. Think modern but with lots of Japanese touches — sliding doors, deep soaking tubs, and big windows that frame either the lake or the mountains. Mine had a lake view and waking up to that every morning was amazing. Food Food was excellent. Breakfast had both Japanese and Western options (the Japanese one was really special). Dinner was pricey, but the kaiseki course was worth it for the experience. If you want something lighter, there are cafés around the lake too. Onsen & Spa This is where the hotel really stands out. The onsen (hot spring) is incredible — both indoor and outdoor baths with natural hot spring water. Sitting outside in the hot bath while looking at the mountains was pure magic. Service super professional, but also warm and friendly. They remembered small details about preferences and made everything feel easy. Special thanks to Alex, Marek and Tiff. Overall If you’re heading to Nikko and want to splurge, this is the place. It’s not cheap, but it feels like an experience rather than just a hotel stay. Perfect for a co

TRudi

10.0
/ 10
The hotel property is amazing. But don’t like the area. Everything closed around 5:00 pm. There was no restaurant s in the area and shopping, so we have to eat at the hotel.

tracy

10.0
/ 10
I would tell everyone traveling to japan to go to Nikko and to stay at this property. It is magical!!
In the Area
See Map
2482 Chugushi, Tochigi, Nikko, Kanto, Japan, 321-1661

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
Staying at The Ritz-Carlton, Nikko is a good choice when you are visiting Nikko. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Ritz-Carlton, Nikko

2482 Chugushi, Tochigi, Nikko, Kanto, Japan, 321-1661
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Lobby The Ritz-Carlton, Nikko
Lobby 2 The Ritz-Carlton, Nikko

Discover More About The Ritz-Carlton, Nikko

Location


Staying at The Ritz-Carlton, Nikko is a good choice when you are visiting Nikko.

About The Ritz-Carlton, Nikko

The Ritz-Carlton, Nikko is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Not only located within easy reach of various places of interests for your adventure, but staying at The Ritz-Carlton, Nikko will also give you a pleasant stay.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

The Ritz-Carlton, Nikko is a hotel with great comfort and excellent service according to most hotel's guests.

Staying at The Ritz-Carlton, Nikko will surely satisfy you with its great hospitality and affordable price.

All facilities in The Ritz-Carlton, Nikko

Lobby The Ritz-Carlton, Nikko
Lobby
Exterior The Ritz-Carlton, Nikko
Exterior
Others The Ritz-Carlton, Nikko
Others
Restaurant The Ritz-Carlton, Nikko
Restaurant

Hotel Services

  • Multilingual staff
  • 24-hour Receptionist
  • Express check-out
  • Money changer

Public Facilities

  • Coffee shop
  • Room service
  • Safety deposit box

Transportation

  • Valet parking
  • Security

Things to Do

  • Picnic area

Accessibilty

  • Disabled access friendly

Accommodation Policy & General Information in The Ritz-Carlton, Nikko

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
12:00 - 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 15:00 - to 12:00 - 12:00
Available rooms at The Ritz-Carlton, Nikko
84
Number of floors in The Ritz-Carlton, Nikko
5
Another facilities in The Ritz-Carlton, Nikko
Multilingual staff, 24-hour Receptionist, Express check-out, Money changer, Coffee shop

Frequently asked question in The Ritz-Carlton, Nikko

What are available facilities at The Ritz-Carlton, Nikko?
There are top facilites at The Ritz-Carlton, Nikko such as Restaurant, 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at The Ritz-Carlton, Nikko?
The standard check-in time at The Ritz-Carlton, Nikko is starting from From 15:00 while the latest check-out time is at 12:00 - 12:00
What is the star rating of The Ritz-Carlton, Nikko?
The Ritz-Carlton, Nikko is a 0.0-star hotel.
How many floors does The Ritz-Carlton, Nikko have?
The Ritz-Carlton, Nikko has 5 floors.
How many rooms are available at The Ritz-Carlton, Nikko?
The Ritz-Carlton, Nikko has 84 rooms in total.
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More Reviews from Other Guests in The Ritz-Carlton, Nikko

9.4
Exceptional
From 91 reviews
Cleanliness

9.8

Room Comfort

9.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
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Traveler Reviews The Ritz-Carlton, Nikko

Number of reviews per page
20
40
Top reviews
Calvin
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Tourist IG trap. Feels nothing like Japanese. Very much an American ran hotel that pretends to be Japanese. Food both breakfast and dinner very westernized Japanese food and don’t taste good. Everything is designed to look good for a camera but no substance. My shoes were very dirty from a hike. Staff informed us they shoe cleaning service for free. Turns out just tapping the shoe. I went to front desk and ask if I can pay for a proper shoe clean. Staff was confident they have this service but this isn’t his “department” and informed me they will have the “proper team” contact me to arrange, never heard back! Horrible service. Incredible over priced for what they provide. I moved from a Japanese brand ryokan and this hotel can’t remotely compare in service and room, and they are also much more competitively price. This place is just a IG trap!!! The hype is a fraud.
Read More
Cyrille
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Only the price of the stay makes it a 5 star hotel! Fabulous grounds and rooms over Chuzenji lake but the service was dismal. Rooms not ready at check-in but what’s worse is that one of the rooms given had marks of someone having sat on the bed as we walked in. Allocates time slots for breakfast with a few seats at the grilled counter of the teppanyaki restaurant with additional fragrance of the grilled fish from the night before and facing a wall with that. Sharp fish bones found in 2 of the savoury cakes during our afternoon tea. Stupid seating arrangements at the Lake House restaurants with a very uncomfortable sofa and no stock on the only Italian wine we ordered. We have been clients of RC Tokyo for 17 years with no problem at all but the RC Nikko is a disgrace to the Japanese welcoming tradition. It comes down to the hotel management and this GM should be fired! There is a management problem at every level and it generally comes down from the top! Stay away!
Read More
Alfonso
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

I stayed at the Ritz-Carlton Nikko recently and honestly, it was one of the best hotel experiences I’ve ever had. The location alone makes it worth the trip — right on Lake Chuzenji, with the mountains and waterfalls of Nikko all around. It feels super peaceful and completely different from the city vibe of Tokyo. Rooms The rooms are huge by Japanese standards and beautifully designed. Think modern but with lots of Japanese touches — sliding doors, deep soaking tubs, and big windows that frame either the lake or the mountains. Mine had a lake view and waking up to that every morning was amazing. Food Food was excellent. Breakfast had both Japanese and Western options (the Japanese one was really special). Dinner was pricey, but the kaiseki course was worth it for the experience. If you want something lighter, there are cafés around the lake too. Onsen & Spa This is where the hotel really stands out. The onsen (hot spring) is incredible — both indoor and outdoor baths with natural hot spring water. Sitting outside in the hot bath while looking at the mountains was pure magic. Service super professional, but also warm and friendly. They remembered small details about preferences and made everything feel easy. Special thanks to Alex, Marek and Tiff. Overall If you’re heading to Nikko and want to splurge, this is the place. It’s not cheap, but it feels like an experience rather than just a hotel stay. Perfect for a co
Read More
TRudi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

The hotel property is amazing. But don’t like the area. Everything closed around 5:00 pm. There was no restaurant s in the area and shopping, so we have to eat at the hotel.
tracy
icon-Leisure
Leisure
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

I would tell everyone traveling to japan to go to Nikko and to stay at this property. It is magical!!
STEPHEN
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 108 week(s) ago

Hotels.com verified review

Amazing hotel and enjoy it
LIZA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Overall, my stay at the Ritz-Carlton Nikko was nothing short of exceptional. The combination of the hotel's serene location by the lake, impressive interior, outstanding dining options, and top-notch service truly set it apart as a luxurious retreat that I would highly recommend to anyone looking for a refined and relaxing getaway. My experience at this hotel has left me with wonderful memories and a deep appreciation for the Ritz-Carlton brand.
Read More
Tom
icon-with Partner
with Partner
10.0
/10
Reviewed 154 week(s) ago

Hotels.com verified review

The Ritz Carlton did not disappoint, Max checked us in made us feel so welcome. The entire staff was superb. The hotel fits beautifully into the surroundings would definitely stay there again.
Isaac
icon-with Partner
with Partner
10.0
/10
Reviewed 170 week(s) ago

Hotels.com verified review

Excellent location, very spacious room with excellent view of the lake. Staff were all nice and helpful. Food quality was good too. The yukata provided was way toooo long for Asian (even small size). It was too transparent and not soft enough. The lake area was rather cool but no “vest” to wear outside the yukata was provider. I couldnt enjoy the nice garden with my yukata… it was too cold. Besides, please consider to serve milk at the onsen resting room. It was my first time in Japanese onsen that no milk was provided. No matter it is free of charge to not, it should have it. It is just the culture and some customers like me would be expecting it. Except the milk and yukata….. it is almost perfect. We did enjoy my stay very much.
Read More
???
icon-Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

スタッフの対応、サービス、お部屋も素敵で快適に過ごせました。シーツの素材がとてもよく、とても気持ちよかったです。ディナーのコースでのお食事が少しだけ量が少なく感じたのとお料理の間が空きすぎると感じました。でも素材のよさも味付けも美味しく朝食は充実しすぎるくらいでした。素晴らしい2日間をありがとうございました。
Tzu-Wen
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

全館專人接待與介紹 對於較晚入住旅客很貼心服務
Akimi
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

素晴らしいサービスでした。今回は記念日で背伸びしましたが、また行きたいと思える素敵な場所でした。スタッフの皆さんありがとうございました。
YOSUKE
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

良かった。
芳美
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

全てにおいて、とても素晴らしい旅になりました。 部屋の完璧な清潔感、温泉、食事等々。 素敵な経験をささて頂きありがとうございました!
Yasuko
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

世界中のリッツに宿泊させて頂いておりますが、日光のリッツホテルは流石!おもてなし日本!世界のリッツを超えた素晴らいおもてなし、グローバルで、食事も素晴らしかったです。静寂で景色もおごそかで、 素晴らしい贅沢な時間、空間を独り占め出来る 心地の良いホテルでした。 スタッフの皆様も、お客様に心で寄り添って下さり感謝です。
wataru
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

洋食が美味しくなかった。 朝食は美味しかった。
Asano
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

遅くても夕方6時くらいまでにホテルに到着した方が良いです。ホテルの周りでなかなか食事が出来ません。鳥居近くのペンションメロディーと言う名前だったと思いますがステーキ丼2200円などその他2人で5000円で満足な食事できました。19時には閉まります。ペンションの駐車場の横に酒屋さんあり、買い出しできました。リッツ・カールトンの中は別世界ですが周りにコンビニはないのでご注意下さい。
AIRI
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

木造のは部屋が和を感じさせてくれてとてもよかった。温泉もついてるのはポイント高いです。海外の方が多くて食事は静かに食べたかったなと思いました。色々と要望に応えてくださりさすがラグジュアリーホテルだなと感じました。また行きたいです。
David
icon-with Partner
with Partner
10.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

Uno de los mejores hoteles que hemos ido. No hay mucho que hacer donde se encuentra y ayudaría que tuvieran un servicio para recoger en la estación de tren.
??
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

誕生日に利用。アクティビティが充実していてとても楽しめた。スタッフも心地よい気遣いで穏やかに過ごすことができた。
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 The Ritz-Carlton, Nikko

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 91 reviews
Cleanliness

9.8

Room Comfort

9.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Ritz-Carlton, Nikko

Number of reviews per page
20
40
Top reviews
Calvin
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Tourist IG trap. Feels nothing like Japanese. Very much an American ran hotel that pretends to be Japanese. Food both breakfast and dinner very westernized Japanese food and don’t taste good. Everything is designed to look good for a camera but no substance. My shoes were very dirty from a hike. Staff informed us they shoe cleaning service for free. Turns out just tapping the shoe. I went to front desk and ask if I can pay for a proper shoe clean. Staff was confident they have this service but this isn’t his “department” and informed me they will have the “proper team” contact me to arrange, never heard back! Horrible service. Incredible over priced for what they provide. I moved from a Japanese brand ryokan and this hotel can’t remotely compare in service and room, and they are also much more competitively price. This place is just a IG trap!!! The hype is a fraud.
Read More
Cyrille
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Only the price of the stay makes it a 5 star hotel! Fabulous grounds and rooms over Chuzenji lake but the service was dismal. Rooms not ready at check-in but what’s worse is that one of the rooms given had marks of someone having sat on the bed as we walked in. Allocates time slots for breakfast with a few seats at the grilled counter of the teppanyaki restaurant with additional fragrance of the grilled fish from the night before and facing a wall with that. Sharp fish bones found in 2 of the savoury cakes during our afternoon tea. Stupid seating arrangements at the Lake House restaurants with a very uncomfortable sofa and no stock on the only Italian wine we ordered. We have been clients of RC Tokyo for 17 years with no problem at all but the RC Nikko is a disgrace to the Japanese welcoming tradition. It comes down to the hotel management and this GM should be fired! There is a management problem at every level and it generally comes down from the top! Stay away!
Read More
Alfonso
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

I stayed at the Ritz-Carlton Nikko recently and honestly, it was one of the best hotel experiences I’ve ever had. The location alone makes it worth the trip — right on Lake Chuzenji, with the mountains and waterfalls of Nikko all around. It feels super peaceful and completely different from the city vibe of Tokyo. Rooms The rooms are huge by Japanese standards and beautifully designed. Think modern but with lots of Japanese touches — sliding doors, deep soaking tubs, and big windows that frame either the lake or the mountains. Mine had a lake view and waking up to that every morning was amazing. Food Food was excellent. Breakfast had both Japanese and Western options (the Japanese one was really special). Dinner was pricey, but the kaiseki course was worth it for the experience. If you want something lighter, there are cafés around the lake too. Onsen & Spa This is where the hotel really stands out. The onsen (hot spring) is incredible — both indoor and outdoor baths with natural hot spring water. Sitting outside in the hot bath while looking at the mountains was pure magic. Service super professional, but also warm and friendly. They remembered small details about preferences and made everything feel easy. Special thanks to Alex, Marek and Tiff. Overall If you’re heading to Nikko and want to splurge, this is the place. It’s not cheap, but it feels like an experience rather than just a hotel stay. Perfect for a co
Read More
TRudi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

The hotel property is amazing. But don’t like the area. Everything closed around 5:00 pm. There was no restaurant s in the area and shopping, so we have to eat at the hotel.
tracy
icon-Leisure
Leisure
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

I would tell everyone traveling to japan to go to Nikko and to stay at this property. It is magical!!
STEPHEN
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 108 week(s) ago

Hotels.com verified review

Amazing hotel and enjoy it
LIZA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Overall, my stay at the Ritz-Carlton Nikko was nothing short of exceptional. The combination of the hotel's serene location by the lake, impressive interior, outstanding dining options, and top-notch service truly set it apart as a luxurious retreat that I would highly recommend to anyone looking for a refined and relaxing getaway. My experience at this hotel has left me with wonderful memories and a deep appreciation for the Ritz-Carlton brand.
Read More
Tom
icon-with Partner
with Partner
10.0
/10
Reviewed 154 week(s) ago

Hotels.com verified review

The Ritz Carlton did not disappoint, Max checked us in made us feel so welcome. The entire staff was superb. The hotel fits beautifully into the surroundings would definitely stay there again.
Isaac
icon-with Partner
with Partner
10.0
/10
Reviewed 170 week(s) ago

Hotels.com verified review

Excellent location, very spacious room with excellent view of the lake. Staff were all nice and helpful. Food quality was good too. The yukata provided was way toooo long for Asian (even small size). It was too transparent and not soft enough. The lake area was rather cool but no “vest” to wear outside the yukata was provider. I couldnt enjoy the nice garden with my yukata… it was too cold. Besides, please consider to serve milk at the onsen resting room. It was my first time in Japanese onsen that no milk was provided. No matter it is free of charge to not, it should have it. It is just the culture and some customers like me would be expecting it. Except the milk and yukata….. it is almost perfect. We did enjoy my stay very much.
Read More
???
icon-Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

スタッフの対応、サービス、お部屋も素敵で快適に過ごせました。シーツの素材がとてもよく、とても気持ちよかったです。ディナーのコースでのお食事が少しだけ量が少なく感じたのとお料理の間が空きすぎると感じました。でも素材のよさも味付けも美味しく朝食は充実しすぎるくらいでした。素晴らしい2日間をありがとうございました。
Tzu-Wen
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

全館專人接待與介紹 對於較晚入住旅客很貼心服務
Akimi
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

素晴らしいサービスでした。今回は記念日で背伸びしましたが、また行きたいと思える素敵な場所でした。スタッフの皆さんありがとうございました。
YOSUKE
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

良かった。
芳美
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

全てにおいて、とても素晴らしい旅になりました。 部屋の完璧な清潔感、温泉、食事等々。 素敵な経験をささて頂きありがとうございました!
Yasuko
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

世界中のリッツに宿泊させて頂いておりますが、日光のリッツホテルは流石!おもてなし日本!世界のリッツを超えた素晴らいおもてなし、グローバルで、食事も素晴らしかったです。静寂で景色もおごそかで、 素晴らしい贅沢な時間、空間を独り占め出来る 心地の良いホテルでした。 スタッフの皆様も、お客様に心で寄り添って下さり感謝です。
wataru
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

洋食が美味しくなかった。 朝食は美味しかった。
Asano
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

遅くても夕方6時くらいまでにホテルに到着した方が良いです。ホテルの周りでなかなか食事が出来ません。鳥居近くのペンションメロディーと言う名前だったと思いますがステーキ丼2200円などその他2人で5000円で満足な食事できました。19時には閉まります。ペンションの駐車場の横に酒屋さんあり、買い出しできました。リッツ・カールトンの中は別世界ですが周りにコンビニはないのでご注意下さい。
AIRI
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

木造のは部屋が和を感じさせてくれてとてもよかった。温泉もついてるのはポイント高いです。海外の方が多くて食事は静かに食べたかったなと思いました。色々と要望に応えてくださりさすがラグジュアリーホテルだなと感じました。また行きたいです。
David
icon-with Partner
with Partner
10.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

Uno de los mejores hoteles que hemos ido. No hay mucho que hacer donde se encuentra y ayudaría que tuvieran un servicio para recoger en la estación de tren.
??
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

誕生日に利用。アクティビティが充実していてとても楽しめた。スタッフも心地よい気遣いで穏やかに過ごすことができた。
Number of reviews per page
20
40