Regardal Hotel

Hotels
7.2
/10
Pleasant
12 reviews

What Guests Say About Their Stay

Patrick

10.0
/ 10
The room was nice and comfortable. The staff at reception were super helpful and spoke English which helped greatly.

SEUNG WOO

10.0
/ 10
It was our last day of the long journey. Quiet! Clean! Comfortable! There was nothing to complain! If I got another chance to visit Almaty, I would book your Hotel. Thank you!

Liubov

10.0
/ 10
Excellent customer service!! Everyone at the hotel are super helpful and supportive. My mom stayed at the hotel for 8 nights, she needed assistance with ordering transportation, bringing her breakfast to the table, opening doors. She has a broken leg and is forced to use a walker. Every person at the hotel helped her with a smile. Beautiful people! Thank you! I would also like to mention the ease of booking and paying for the hotel. A lot of hotels in the area would not accept remote payments with a credit card or a third party service. Regardal were excellent again! Great communication and no issues with checking in or checking out. Thanks for allowing an early check-in! The hotel might be a little run down, but it's super clean, room and cleaning services are on top of their game! A small suggestion - please add an extra outlet to the room. It's a minor inconvenience for people with mobility issues. Special appreciation for the variety and quality of the breakfast menu and once again, all the workers at the breakfast buffet. Overall, my mom's stay was very pleasant and the entire experience deserves 6 stars. Thank you very much!
In the Area
See Map
Pozharskogo Street 1, Almaty Airport Transfer, Almaty Qalasy, Kazakhstan, 050013

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Regardal Hotel is located in area / city Almaty Airport Transfer. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Regardal Hotel

Pozharskogo Street 1, Almaty Airport Transfer, Almaty Qalasy, Kazakhstan, 050013
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Lobby Regardal Hotel
Exterior 2 Regardal Hotel

Discover More About Regardal Hotel

General


In Almaty (Bostandyk District)

Location


A stay at Regardal Hotel places you in the heart of Almaty, within a 10-minute walk of Almaty Central Stadium and Kasteev State Museum of Arts. This spa hotel is 8.9 mi (14.2 km) from Shymbulak Ski Resort and 0.8 mi (1.3 km) from Kazakhstan Museum of Arts.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Almaty Central Stadium - 0.8 km / 0.5 mi
Kasteev State Museum of Arts - 0.8 km / 0.5 mi
Kazakhstan Museum of Arts - 0.9 km / 0.5 mi
Fantasy World Almaty - 1.2 km / 0.7 mi
Auezov Kazakh Drama Theatre - 1.2 km / 0.8 mi
St Nicholas Cathedral - 1.5 km / 1 mi
Kazakhstan Independence Monument - 1.6 km / 1 mi
Respublika Alanghy - 1.6 km / 1 mi
Republic Square - 1.6 km / 1 mi
Lermontov Russian Drama Theatre - 2 km / 1.2 mi
Botanical gardens - 2 km / 1.2 mi
National Museum of Kazakhstan - 2.1 km / 1.3 mi
Presidential Palace - 2.1 km / 1.3 mi
Central State Museum - 2.1 km / 1.3 mi
Colibri - 2.4 km / 1.5 mi

The preferred airport for Regardal Hotel is Almaty (ALA-Almaty Intl.) - 20.6 km / 12.8 mi

Facilities


Pamper yourself with a visit to the spa, which offers massages and body treatments. If you're looking for recreational opportunities, you'll find an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.

Business Facilities


Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Enjoy Eastern European cuisine at Manhattan, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 8:00 AM to 10:00 AM.

Rooms


Make yourself at home in one of the 189 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Regardal Hotel

Swimming Pool Regardal Hotel
Swimming Pool
Entertainment Facility Regardal Hotel
Entertainment Facility
Fitness Center Regardal Hotel
Fitness Center
Functional Hall Regardal Hotel
Functional Hall
Lobby Regardal Hotel
Lobby

Things to Do

  • Indoor pool
  • Spa
  • Turkish bath
  • Sauna
  • Steam room

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Poolside bar
  • Buffet breakfast
  • Breakfast

General

  • Banquet
  • Smoking area
  • Parking

Transportation

  • Bus/truck parking
  • Airport transfer

Public Facilities

  • Safety deposit box
  • Elevator

Nearby Facilities

  • Hair salon
  • ATM/Banking

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Business Facilities

  • Business facilities

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Regardal Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
13:00 - 12:30
Check-out:
Before 12:00

Pets

Service Animals Not Allowed

Additional Policy

Professional property host/manager, No cribs (infant beds) available, Essential workers only - NO
  • Airport shuttle fee: KZT 7000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: KZT 12000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 13:00 - 12:30 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Regardal Hotel
189
Number of floors in Regardal Hotel
14
Another facilities in Regardal Hotel
Indoor pool, Spa, Turkish bath, Sauna, Steam room

Frequently asked question in Regardal Hotel

What are available facilities at Regardal Hotel?
There are top facilites at Regardal Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Regardal Hotel?
The standard check-in time at Regardal Hotel is starting from 13:00 - 12:30 while the latest check-out time is at Before 12:00
Does Regardal Hotel provide breakfast?
Yes, Regardal Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Regardal Hotel?
Regardal Hotel is a 4.0-star hotel.
How many floors does Regardal Hotel have?
Regardal Hotel has 14 floors.
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More Reviews from Other Guests in Regardal Hotel

7.2
Pleasant
From 12 reviews
Cleanliness

7.8

Room Comfort

6.4

Service and Facilites

7.4

Sort by
Most Relevant
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Traveler Reviews Regardal Hotel

Number of reviews per page
20
40
Top reviews
Patrick
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The room was nice and comfortable. The staff at reception were super helpful and spoke English which helped greatly.
JAMES
icon-
4.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

worst stay, was given a room, large room as it was but the room is not what it looks like. the coffee station has never been refilled with tea or coffee, tv was totally disconnected, needed multiple calls to unresponsive and incompetent front desk, bathroom in the master’s bedroom is terribly ran down(wall paper wall and ceiling are peeling off and left hanging without being fixed, cold and hot water are not working, debri, boxes are everywhere in the lobby, restaurant which makes the area like a warehouse and bad odor upon enteringbthe hotel, out from the elevator to hallway. called the attention of front desk about above issues but little to slow actions.
Read More
SEUNG WOO
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

It was our last day of the long journey. Quiet! Clean! Comfortable! There was nothing to complain! If I got another chance to visit Almaty, I would book your Hotel. Thank you!
Douglas
icon-Business
Business
6.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

The breakfast was poor. Cold rice and fried zucchini. All other serving trays were empty.
Ibrahim
icon-Business
Business
2.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Staff charged me an extra 50$ for having 2 guests over
Ahmet
6.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Shower was broke
Hitomi
icon-
8.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

For the most part, the hotel was fine. It definitely needs an update. The 4th floor where I was on, was pitch black with no window opening. There was a window, but nothing to look out on, but a brick wall. When i turned the faucet on the first day, It splurged brown mud water. But after awhile of letting it run, it cleared off. I'm thinking the room was not in use for awhile. The breakfast was ok, nothing to write home about. But the staff is friendly and it was convenient and afordable. I would stay there again, but not on the 4th floor.
Read More
Liubov
icon-Business Family
Business Family
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Excellent customer service!! Everyone at the hotel are super helpful and supportive. My mom stayed at the hotel for 8 nights, she needed assistance with ordering transportation, bringing her breakfast to the table, opening doors. She has a broken leg and is forced to use a walker. Every person at the hotel helped her with a smile. Beautiful people! Thank you! I would also like to mention the ease of booking and paying for the hotel. A lot of hotels in the area would not accept remote payments with a credit card or a third party service. Regardal were excellent again! Great communication and no issues with checking in or checking out. Thanks for allowing an early check-in! The hotel might be a little run down, but it's super clean, room and cleaning services are on top of their game! A small suggestion - please add an extra outlet to the room. It's a minor inconvenience for people with mobility issues. Special appreciation for the variety and quality of the breakfast menu and once again, all the workers at the breakfast buffet. Overall, my mom's stay was very pleasant and the entire experience deserves 6 stars. Thank you very much!
Read More
Anthony
icon-with Partner
with Partner
8.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Great old hotel with a classic charm. The spa is really good as well. However they need to flush out their pipe system as the smell coming from the restrooms is pretty bad.
Bernard
icon-Leisure
Leisure
6.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

This Hotel is not a bad hotel, but it is not the best hotel either. Customer service can be better as well.
hector
2.0
/10
Reviewed 98 week(s) ago

Hotels.com verified review

Rooms and other stays uncleaned, room without maintenance, with humidity, poorly trained staff, unworthy of having 4 stars
hector
2.0
/10
Reviewed 98 week(s) ago

Hotels.com verified review

dirty, room without maintenance, with humidity, poorly trained staff, unworthy of having 4 stars
Verified traveler
icon-with Partner
with Partner
2.0
/10
Reviewed 99 week(s) ago

Hotels.com verified review

It was bad. The staff at the reception lie all the time, the gym and the pool you have to pay full price for, we were not told that before. The rooms are very old. Dont recommend this Hotel.
hani
icon-
8.0
/10
Reviewed 100 week(s) ago

Hotels.com verified review

My 2nd time staying here. the description of this hotel has the word "upscale". it is not upscale. The lady at the reception (with curly hair) is great, always with a smile and friendly. Breakfast was the same food both times i stayed here. the fried rice was very delicious but the others were just average. the rooms are very old fashioned and dated. broken tiles, stains, toilet not thoroughly scrubbed and shower head that didn't work properly. the liquid soap at the sink smells horrible. i had to use my own soap.
Read More
anna
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Great location
Dharmendra
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Staff was not comparative
Tanja
4.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

die Einrichtung ist komplett veraltet, der TV funktioniert nicht, das Frühstuck war schlecht. Das einzig Gute - Die Rezeption ist gut und hat gutes Personal und die Betten sind sehr bequem.
hani
icon-
8.0
/10
Reviewed 100 week(s) ago

Hotels.com verified review

i booked a king sized bed but the room i got was a twin-bedded room. but housekeeping came to join the beds together. the phone did not work at first. there were no plug points in the room except for near the bed head board. strange. we (yes, me included!) had to move the sofa to use the hidden plug point. liquid soap at the sink smells awful
Read More
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Number of reviews per page
20
40

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Others 4 Regardal Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.2
Pleasant
From 12 reviews
Cleanliness

7.8

Room Comfort

6.4

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Regardal Hotel

Number of reviews per page
20
40
Top reviews
Patrick
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The room was nice and comfortable. The staff at reception were super helpful and spoke English which helped greatly.
JAMES
icon-
4.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

worst stay, was given a room, large room as it was but the room is not what it looks like. the coffee station has never been refilled with tea or coffee, tv was totally disconnected, needed multiple calls to unresponsive and incompetent front desk, bathroom in the master’s bedroom is terribly ran down(wall paper wall and ceiling are peeling off and left hanging without being fixed, cold and hot water are not working, debri, boxes are everywhere in the lobby, restaurant which makes the area like a warehouse and bad odor upon enteringbthe hotel, out from the elevator to hallway. called the attention of front desk about above issues but little to slow actions.
Read More
SEUNG WOO
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

It was our last day of the long journey. Quiet! Clean! Comfortable! There was nothing to complain! If I got another chance to visit Almaty, I would book your Hotel. Thank you!
Douglas
icon-Business
Business
6.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

The breakfast was poor. Cold rice and fried zucchini. All other serving trays were empty.
Ibrahim
icon-Business
Business
2.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Staff charged me an extra 50$ for having 2 guests over
Ahmet
6.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Shower was broke
Hitomi
icon-
8.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

For the most part, the hotel was fine. It definitely needs an update. The 4th floor where I was on, was pitch black with no window opening. There was a window, but nothing to look out on, but a brick wall. When i turned the faucet on the first day, It splurged brown mud water. But after awhile of letting it run, it cleared off. I'm thinking the room was not in use for awhile. The breakfast was ok, nothing to write home about. But the staff is friendly and it was convenient and afordable. I would stay there again, but not on the 4th floor.
Read More
Liubov
icon-Business Family
Business Family
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Excellent customer service!! Everyone at the hotel are super helpful and supportive. My mom stayed at the hotel for 8 nights, she needed assistance with ordering transportation, bringing her breakfast to the table, opening doors. She has a broken leg and is forced to use a walker. Every person at the hotel helped her with a smile. Beautiful people! Thank you! I would also like to mention the ease of booking and paying for the hotel. A lot of hotels in the area would not accept remote payments with a credit card or a third party service. Regardal were excellent again! Great communication and no issues with checking in or checking out. Thanks for allowing an early check-in! The hotel might be a little run down, but it's super clean, room and cleaning services are on top of their game! A small suggestion - please add an extra outlet to the room. It's a minor inconvenience for people with mobility issues. Special appreciation for the variety and quality of the breakfast menu and once again, all the workers at the breakfast buffet. Overall, my mom's stay was very pleasant and the entire experience deserves 6 stars. Thank you very much!
Read More
Anthony
icon-with Partner
with Partner
8.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Great old hotel with a classic charm. The spa is really good as well. However they need to flush out their pipe system as the smell coming from the restrooms is pretty bad.
Bernard
icon-Leisure
Leisure
6.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

This Hotel is not a bad hotel, but it is not the best hotel either. Customer service can be better as well.
hector
2.0
/10
Reviewed 98 week(s) ago

Hotels.com verified review

Rooms and other stays uncleaned, room without maintenance, with humidity, poorly trained staff, unworthy of having 4 stars
hector
2.0
/10
Reviewed 98 week(s) ago

Hotels.com verified review

dirty, room without maintenance, with humidity, poorly trained staff, unworthy of having 4 stars
Verified traveler
icon-with Partner
with Partner
2.0
/10
Reviewed 99 week(s) ago

Hotels.com verified review

It was bad. The staff at the reception lie all the time, the gym and the pool you have to pay full price for, we were not told that before. The rooms are very old. Dont recommend this Hotel.
hani
icon-
8.0
/10
Reviewed 100 week(s) ago

Hotels.com verified review

My 2nd time staying here. the description of this hotel has the word "upscale". it is not upscale. The lady at the reception (with curly hair) is great, always with a smile and friendly. Breakfast was the same food both times i stayed here. the fried rice was very delicious but the others were just average. the rooms are very old fashioned and dated. broken tiles, stains, toilet not thoroughly scrubbed and shower head that didn't work properly. the liquid soap at the sink smells horrible. i had to use my own soap.
Read More
anna
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Great location
Dharmendra
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Staff was not comparative
Tanja
4.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

die Einrichtung ist komplett veraltet, der TV funktioniert nicht, das Frühstuck war schlecht. Das einzig Gute - Die Rezeption ist gut und hat gutes Personal und die Betten sind sehr bequem.
hani
icon-
8.0
/10
Reviewed 100 week(s) ago

Hotels.com verified review

i booked a king sized bed but the room i got was a twin-bedded room. but housekeeping came to join the beds together. the phone did not work at first. there were no plug points in the room except for near the bed head board. strange. we (yes, me included!) had to move the sofa to use the hidden plug point. liquid soap at the sink smells awful
Read More
You’ve read all the top reviews.
Number of reviews per page
20
40