What do past guests say about The Ritz-Carlton, Astana?

The Ritz-Carlton, Astana is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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The Ritz-Carlton, Astana

Name: The Ritz-Carlton, Astana
Address: 16 Dostyk Street, Astana, Kazakhstan, 010016, 16 Dostyk Street, Astana, 010016, Kazakhstan
Rating: 9.8

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9.8

/10

Exceptional

73 reviews

What Guests Say About Their Stay

Verified traveler

10.0

/ 10

Everything was just perfect, room is so comfortable and clean, service and food are amazing, staff is super friendly and professional.

Jessica

10.0

/ 10

My brother and I had a wonderful experience staying in the Ritz Carlton Astana club room. The room is spacious and have a luxurious modern decoration throughout especially the bathroom with double sinks and lightings. A special shout out to the club lounge staffs who are all very attentive and meet all our needs throughout our stay. They all have gone higher and beyond our expectations in remembering our names and what we have ordered previously. They have made our short stay extra special by preparing some small goodbye gifts for us based on our casual conversation that this is our first visit to Kazakhstan. This is very much appreciated and cherished. We will stay in Ritz Carlton Astana again if we come back to this city and have high expectations on all other Ritz Carlton hotels and Marriott Bonvoy range around the world

Tim

10.0

/ 10

Extremely impressed with service , level of comfort and friendliness of all staff at the hotel.

In the Area

See Map

16 Dostyk Street, Astana, Kazakhstan, 010016

Main Facilities

24-Hour Front Desk

The Ritz-Carlton, Astana is a hotel is located at Astana. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around The Ritz-Carlton, Astana

16 Dostyk Street, Astana, Kazakhstan, 010016

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Discover More About The Ritz-Carlton, Astana

Location
The Ritz-Carlton, Astana is a hotel is located at Astana.

About The Ritz-Carlton, Astana

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

The Ritz-Carlton, Astana is a hotel with great comfort and excellent service according to most hotel's guests.

The Ritz-Carlton, Astana is a wise choice for travelers visiting Astana.

All facilities in The Ritz-Carlton, Astana

Swimming Pool

Entertainment Facility

Functional Hall

Common Space

Lobby

Transportation

Security

Accessibilty

Disabled access friendly

Public Facilities

Room service
Safety deposit box

Hotel Services

Multilingual staff
Newspaper in lobby
Express check-in
24-hour Receptionist
Express check-out
Money changer

Nearby Facilities

Grocery

Accommodation Policy & General Information in The Ritz-Carlton, Astana

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

12:00 - 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	24-Hour Front Desk
Check-In / Check-Out Time	From 15:00 - to 12:00 - 12:00
Available rooms at The Ritz-Carlton, Astana	125
Number of floors in The Ritz-Carlton, Astana	25
Another facilities in The Ritz-Carlton, Astana	Security, Disabled access friendly, Room service, Safety deposit box, Multilingual staff

Frequently asked question in The Ritz-Carlton, Astana

What are available facilities at The Ritz-Carlton, Astana?

There are top facilites at The Ritz-Carlton, Astana such as 24-Hour Front Desk. (some may require extra charges)

What is normal check-in & check-out time at The Ritz-Carlton, Astana?

The standard check-in time at The Ritz-Carlton, Astana is starting from From 15:00 while the latest check-out time is at 12:00 - 12:00

What is the star rating of The Ritz-Carlton, Astana?

The Ritz-Carlton, Astana is a 0.0-star hotel.

How many floors does The Ritz-Carlton, Astana have?

The Ritz-Carlton, Astana has 25 floors.

How many rooms are available at The Ritz-Carlton, Astana?

The Ritz-Carlton, Astana has 125 rooms in total.

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More Reviews from Other Guests in The Ritz-Carlton, Astana

Overall Ratings & Reviews The Ritz-Carlton, Astana

Other sources (73)

9.8

Exceptional

From 73 reviews

Cleanliness

10.0

Room Comfort

10.0

Service and Facilites

9.6

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Traveler Reviews The Ritz-Carlton, Astana

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Top reviews

Otabek

6.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Staff offered early check in (as i arrived early) but charged full rate (snd higher than the one i had for next nights) Iron board was bender and fall on me

Verified traveler

with Partner

10.0

/10

Reviewed 69 week(s) ago

Hotels.com verified review

Everything was just perfect, room is so comfortable and clean, service and food are amazing, staff is super friendly and professional.

Jessica

Friends and Family Family

10.0

/10

Reviewed 71 week(s) ago

Hotels.com verified review

Tim

Friends and Family with Friends

10.0

/10

Reviewed 73 week(s) ago

The Staff in the Astana Ritz-Carlton were EXTREMELY helpful. Conscierge Arman booked a trip to a smaller city. Kamilla, from that small city, wrote descriptions of sites and made helpful recommendations. Damili from that small city, supported with advice. Azimat at the front desk was helpful and courteous.

Dmitry

2.0

/10

Reviewed 114 week(s) ago

Expedia Group verified review

When my wife and my son arrived at the property early in the morning they were told to sit at the lobby because their rooms were not ready. The problem was that the rooms were booked and paid for the whole day prior to their arrival. When I called up the property to resolve the matter all of the managers were too busy to talk to me. Avoid this hotel

Dmitry

Leisure

6.0

/10

Reviewed 115 week(s) ago

It was such a wonderful stay!

Number of reviews per page

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Disclaimer

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