Copthorne Cameron Highlands

Hotels
7.9
/10
Very Good
3,459 reviews

What Guests Say About Their Stay

Room Space (67)
Surroundings (62)
Bedroom (55)
Staff Friendliness (51)

Verified Traveler

10.0
/ 10
If I come to Cameron Highlands, this is the place where I will stay with my family because it is strategic, peaceful, and worth the price. I would never choose anywhere else.

M***D

10.0
/ 10
left my phone in the room..staff was very honest, informed me via whatsapp..and sent it back to me via post..sgt happy with their service..good job team
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NAVIN K.

8.8
/ 10
Staff was so friendly, responsive, very cozy and clean, definitely will repeat a stay next time 😊

Amirah H.

10.0
/ 10
The first things to look when we book a hotel is the comfort and cleanliness. This hotel fit all the criteria. The awesome part is the hospitality. From the bell boy, front counter, the house keeping, everything is tiptop and perfect. We really feel appreciate and all the effort that the staffs take to make us feel like home we really appreciate it. The breakfast foods are delicious worth the price. Thank you. Their sympathy towards the eldest and concern really deserve to be rated as 6 stars hotel. My parent have an awesome anniversary celebration here. Thanks Miss Ria, the housekeeping boy, the manager on duty and all the staffs here. We really love you guys to the bit! and plz pick-up your phone next time and tq too for the complimentary gifts. Thanks😊

Noor Z. B. J.

9.7
/ 10
I booked for king deluxe but they upgraded the room with living room. The bathtub and toilet very clean. Overall was superb
In the Area
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Kea Farm Cameron Highlands, Brinchang, Brinchang, Cameron Highlands, Pahang, Malaysia, 39100

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Copthorne Cameron Highlands is located in area / city Kea Farm & Green Cow. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Copthorne Cameron Highlands

Kea Farm Cameron Highlands, Brinchang, Brinchang, Cameron Highlands, Pahang, Malaysia, 39100
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Lobby Copthorne Cameron Highlands
Lobby 2 Copthorne Cameron Highlands

Discover More About Copthorne Cameron Highlands

Experience the refreshing highlands and discover a memorable getaway at **Copthorne Cameron Highlands**. Nestled amidst the cool, verdant hills of Pahang, Malaysia, this esteemed hotel offers a tranquil escape from the everyday hustle. Whether you're seeking a peaceful retreat, a family adventure, or a romantic escape, **Copthorne Cameron Highlands** promises an unforgettable stay with its comfortable accommodations, excellent facilities, and breathtaking natural surroundings. Room rates at **Copthorne Cameron Highlands** start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Copthorne Cameron Highlands Location

Located in the heart of the Cameron Highlands, specifically in the Brinchang area, **Copthorne Cameron Highlands** offers a prime position for exploring this popular hill station. The hotel is situated at Kea Farm Cameron Highlands, Brinchang, Brinchang, Cameron Highlands, Pahang, Malaysia, 39100, providing easy access to the region's natural beauty and attractions. While not directly in a major city center, it is strategically placed within the charming town of Brinchang, known for its vibrant night markets and strawberry farms. The nearest major transit hub would be the Tanah Rata bus terminal, approximately a 10-minute drive away, making it accessible for those arriving by public transport. The atmosphere surrounding **Copthorne Cameron Highlands** is one of serene natural beauty, with lush greenery and cool mountain air. It's an ideal base for those who wish to immerse themselves in the tranquility of the highlands, yet remain close enough to local amenities and points of interest.

Copthorne Cameron Highlands Facilities & Services

Facilities for guests at **Copthorne Cameron Highlands** are designed to enhance your comfort and enjoyment throughout your stay. The hotel provides a range of amenities catering to both leisure and business travelers, ensuring a well-rounded experience. * **Swimming Pool:** Take a refreshing dip in the hotel's inviting swimming pool, perfect for unwinding after a day of exploring. Operating hours are typically from 8:00 AM to 7:00 PM. * **Fitness Center:** Maintain your workout routine at the well-equipped fitness center, available for guests from 7:00 AM to 9:00 PM. * **Children's Play Area:** Younger guests will delight in the dedicated play area, offering a safe and fun space for them to enjoy. * **Meeting and Banquet Facilities:** For corporate events or special occasions, **Copthorne Cameron Highlands** offers versatile meeting rooms and banquet spaces. * **Complimentary Wi-Fi:** Stay connected with complimentary Wi-Fi access available throughout the hotel. * **Parking:** The hotel provides free parking for guests, a convenient amenity for those traveling by car. * **24-Hour Front Desk:** Assistance is available around the clock at the front desk to cater to your needs.

Copthorne Cameron Highlands Room Types

Discover a variety of comfortable and well-appointed accommodations with the diverse room types of **Copthorne Cameron Highlands**. Each room is designed to provide a relaxing sanctuary amidst the cool mountain air, ensuring a restful stay for every guest. * **Superior Room:** These rooms offer comfortable living spaces, often with a choice of a king or twin beds. Guests can enjoy views of the surrounding hills or gardens. Non-smoking rooms are available. * **Deluxe Room:** Slightly more spacious than Superior Rooms, Deluxe Rooms provide enhanced comfort and amenities. Many Deluxe Rooms feature a bathtub for added relaxation. Views typically include the garden or surrounding landscape. Non-smoking options are standard. * **Family Room:** Ideal for families or larger groups, these rooms are designed to accommodate multiple guests comfortably. They often feature a combination of bed types and may include a bathtub. Garden or hill views are common. Non-smoking rooms are available. * **Suites:** For those seeking a more luxurious experience, the suites at **Copthorne Cameron Highlands** offer expansive living areas, premium furnishings, and often separate sleeping and sitting areas. Bathtubs are a standard feature in the suites. Please note that specific room configurations and views may vary. All rooms are designated as non-smoking. There are no specific pet-friendly rooms mentioned, and guests are advised to inquire directly with the hotel for any special arrangements.

Copthorne Cameron Highlands Dining & Restaurants

Savor a delightful culinary journey at **Copthorne Cameron Highlands**, where a variety of dining options await to tantalize your taste buds. The hotel offers a selection of restaurants and cafes, each providing a unique ambiance and a menu filled with delicious choices. * **The Dining Room:** This is the hotel's main restaurant, offering a buffet-style dining experience for breakfast, lunch, and dinner. Expect a spread of local Malaysian favorites and international cuisine. * Estimated Price per Person: Breakfast: PHP 450 - 600, Lunch: PHP 600 - 800, Dinner: PHP 700 - 900. * Operating Hours: Breakfast: 6:30 AM - 10:30 AM, Lunch: 12:00 PM - 2:30 PM, Dinner: 6:30 PM - 10:00 PM. * **The Lounge:** A relaxed setting perfect for enjoying light snacks, pastries, and beverages. It's an ideal spot for a casual meeting or to unwind with a book. * Estimated Price per Person: PHP 200 - 400. * Operating Hours: 10:00 AM - 11:00 PM. The dining experiences at **Copthorne Cameron Highlands** focus on providing fresh, flavorful dishes in a comfortable setting, complementing the serene atmosphere of the highlands.

Copthorne Cameron Highlands Nearby Attractions and Activities

The Cameron Highlands region is renowned for its stunning natural beauty and unique attractions, offering a wealth of activities for visitors staying at **Copthorne Cameron Highlands**. Explore the cool climate and picturesque landscapes with these popular spots: * **BOH Tea Plantation:** Immerse yourself in the rolling hills of tea plantations, learn about tea production, and enjoy a freshly brewed cup with breathtaking views. * **Cactus Valley:** Discover a vibrant collection of cacti and succulents, showcasing a diverse range of species in a beautifully maintained garden. * **Strawberry Farms:** Indulge in the sweet experience of picking your own strawberries at one of the many local farms, a quintessential Cameron Highlands activity. * **Time Tunnel Museum:** Step back in time and explore the history and heritage of the Cameron Highlands through fascinating exhibits and artifacts. * **Mossy Forest:** Embark on an adventure to this unique ecosystem, characterized by its lush, moss-covered trees and ethereal atmosphere, often accessible via guided tours. If you are looking for other activities around **Copthorne Cameron Highlands**, check out the best deals on Traveloka: Recommended activities in Cameron Highlands!

How to Get to Copthorne Cameron Highlands from the Airport

Reaching **Copthorne Cameron Highlands** from the nearest major airport, Kuala Lumpur International Airport (KLIA), involves a scenic journey. The airport transfer service of **Copthorne Cameron Highlands** can be arranged for a seamless arrival. Here are the primary ways on how to get to **Copthorne Cameron Highlands**: * **Private Car/Taxi:** The most direct and convenient option is to hire a private car or taxi from KLIA. The journey takes approximately 3 to 4 hours, depending on traffic conditions. The estimated cost for a one-way trip can range from PHP 3,000 to PHP 4,500. * **Bus and Taxi Combination:** You can take a bus from KLIA to Tanah Rata, the main town in Cameron Highlands. Several bus companies operate this route. From the Tanah Rata bus terminal, you can then take a short taxi ride or a ride-hailing service to **Copthorne Cameron Highlands**, which is about a 10-minute drive. Bus tickets typically cost around PHP 300 - 500, and the taxi fare from Tanah Rata would be approximately PHP 100 - 150. * **Rental Car:** For those who prefer to drive themselves and have the flexibility to explore at their own pace, renting a car at KLIA is a viable option. The drive is well-signposted, and GPS navigation is recommended. Rental costs vary depending on the car type and rental duration. For a hassle-free arrival, consider booking airport transfer services directly through Traveloka or inquire about the **Copthorne Cameron Highlands** airport transfer options.

Summary of Why You Should Choose to Stay at Copthorne Cameron Highlands

Choosing **Copthorne Cameron Highlands** for your next getaway offers a perfect blend of comfort, convenience, and natural beauty. Here are the key reasons why you should consider this charming hotel: * **Prime Location:** Situated in the heart of the Cameron Highlands, providing easy access to popular attractions and the serene natural environment. * **Comfortable Accommodations:** A range of well-appointed rooms and suites designed to ensure a restful and enjoyable stay. * **Excellent Facilities:** Enjoy amenities such as a swimming pool, fitness center, and dining options that cater to all your needs. * **Tranquil Atmosphere:** Escape the city and immerse yourself in the cool, refreshing air and picturesque landscapes of the highlands. * **Value for Money:** Offering competitive rates and a memorable experience, making it an ideal choice for various types of travelers. Discover the best **Room availability at Copthorne Cameron Highlands** and plan your perfect escape. For seamless **Booking Copthorne Cameron Highlands**, visit Traveloka. Book budget hotels in Pahang and experience the unique charm of the Cameron Highlands. Easily book domestic and international flights at low prices to complement your travel plans.

All facilities in Copthorne Cameron Highlands

Swimming Pool Copthorne Cameron Highlands
Swimming Pool
Fitness Center Copthorne Cameron Highlands
Fitness Center
Functional Hall Copthorne Cameron Highlands
Functional Hall
Common Space Copthorne Cameron Highlands
Common Space
Lobby Copthorne Cameron Highlands
Lobby

General

  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Fireplace in lobby
  • Non-smoking room
  • Smoking area

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Refrigerator
  • Shower
  • TV

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Cafe

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage
  • Multilingual staff

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier

Things to Do

  • Fitness center
  • Indoor heated pool

Accessibilty

  • Accessible parking
  • Wheelchair accessible

Connectivity

  • Free WiFi

Nearby Facilities

  • Shops

Accommodation Policy & General Information in Copthorne Cameron Highlands

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

"Effective from 14 January 2022, guests are required to pay MYR 3 per room per night for Cukai Kelestarian (Sustainability Tax) by the State Government. This is not included in the room rate and will be paid directly at the hotel."

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Copthorne Cameron Highlands
298
Number of floors in Copthorne Cameron Highlands
13
Another facilities in Copthorne Cameron Highlands
Ballroom, Banquet, Connecting rooms, Family room, Fireplace in lobby

Frequently asked question in Copthorne Cameron Highlands

What are available facilities at Copthorne Cameron Highlands?
There are top facilites at Copthorne Cameron Highlands such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Copthorne Cameron Highlands?
The standard check-in time at Copthorne Cameron Highlands is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Copthorne Cameron Highlands provide breakfast?
Yes, Copthorne Cameron Highlands provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Copthorne Cameron Highlands?
Copthorne Cameron Highlands is a 4.0-star hotel.
How many floors does Copthorne Cameron Highlands have?
Copthorne Cameron Highlands has 13 floors.
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More Reviews from Other Guests in Copthorne Cameron Highlands

Overall Ratings & Reviews Copthorne Cameron Highlands

Traveloka (2,459)
Other sources (1,000)
8.3
Very Good
From 2,459 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.2

Meal

8.2

Location

8.6

Service and Facilites

8.2

People often mention about Copthorne Cameron Highlands
All
Room Space (45)
Surroundings (40)
Staff Friendliness (37)
Family Friendly (35)
Bedroom (35)
Bathroom (31)
Hotel Area (28)
Check-in/out Time (26)
Ambiance (26)
Accessibility (25)
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Traveler Reviews Copthorne Cameron Highlands

Number of reviews per page
20
40
Customer reviews
N***r
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
I'm staying here because it's near to Kea Farm and Palas Tea. The room is spacious and clean. Wi-Fi and TV were not working the day I was staying here due to a connection issue, but it's okay. The staff left a notice regarding this issue. Overall, it's worth it 😊
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S***L
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
I always stay here. It's cheap. Breakfast is good. Close to the kea farm. Enjoyable walking.
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Herman D.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
This hotel is definitely a choice if I go to Cameron Highlands, everything is good..hope the price and quality are maintained..
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Nice place, surrounded by peacefulness.
1 people find it helpful
S***t
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
Great for staycation. It is near many tourist spots, like the market, just walking distance.
2 people find it helpful
Alan C.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 13 week(s) ago
Great hotel with ample parking.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
My second time check in here. Very satisfied with the environment and facilities. Will come again during holiday!
Find this review helpful?
K***n
icon-origin-TRAVELOKA
6.5
/10
Reviewed 15 week(s) ago
The room cleanliness and the ambiance was really good. However, we experienced a sink clogged issue during shower where we couldn't bath properly. We didn't complain since we just stayed 1 night but it's advisable to check the room facility prior handover to customer. And also we heard another customer was complaining to the Hotel Manager that there's no water in their room and given water bottles to bath which is totally unacceptable. Lastly, breakfast really sucks which really need to be improved.
Read More
1 people find it helpful
Mohd S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
Comfortable and spacious rooms.. Varied breakfast and parking provided.. Close to restaurants and Kea Farm Market.
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r***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
The best place to remind and repeat
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N***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
best room, best view, okay buffet breakfast, best location Want to come again
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Woon S. K.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 18 week(s) ago
Location Ok with many eating places around, but heavy traffic jam to hotel on Sat afternoon. Booked a 3 rooms apartment, overall the rooms need maintenance, can see paint peeling off from ceilings. Basic stuff Ok with hot water working in bathrooms. No microwave but has a fridge. Asked for extra blankets and the staff kindly provided. Has enough parking lots below our apartment for our car.
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Vaiithieswari N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 20 week(s) ago
Unfortunately, the stay fell below expectations due to cleanliness and maintenance issues. The shower head was not adjustable, and there were visible strands of hair in the bathroom and on the hair dryer. The balcony and carpet were also not clean. Additionally, no bath or face towels were provided upon check-in. Although reception mentioned that housekeeping would send them, they took so long to send. Overall, the cleanliness of the room and bathroom needs considerable improvement. I hope this feedback helps improve future guest experiences.
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1 people find it helpful
A***N
icon-origin-TRAVELOKA
8.5
/10
Reviewed 21 week(s) ago
Sunrise from balconi cortphone hotel
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Siti F. b. H.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 21 week(s) ago
Strategic location..close to restaurants..
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 23 week(s) ago
All is good except for highest floor level 13, room's plaster ceiling is flaking/chipping especially on top of our bed. As for food, for my booking its stated breakfast for 2, but its only for set, if want buffet breakfast, we need to top up rm7/head. This practice is not transparent enough.
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M***d
icon-origin-TRAVELOKA
9.1
/10
Reviewed 23 week(s) ago
The ambience very peacefully. But the road to the top very sick
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M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.6
/10
Reviewed 24 week(s) ago
Comfortable hotel, has a pool, good breakfast, parking is ok, just walk to Kea Farm.
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nurul m. b. a. m.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 24 week(s) ago
Hotel service very good and nice.. The room is clean and has many options to choose. The price is also good.
2 people find it helpful
N***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
Best and comfortable hotel. Close to kea farm
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Number of reviews per page
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40

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Exterior 4 Copthorne Cameron Highlands

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Copthorne Cameron Highlands

Traveloka (2,459)
Other sources (1,000)
8.3
Very Good
From 2,459 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.2

Meal

8.2

Location

8.6

Service and Facilites

8.2

People often mention about Copthorne Cameron Highlands
All
Room Space (45)
Surroundings (40)
Staff Friendliness (37)
Family Friendly (35)
Bedroom (35)
Bathroom (31)
Hotel Area (28)
Check-in/out Time (26)
Ambiance (26)
Accessibility (25)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Copthorne Cameron Highlands

Number of reviews per page
20
40
Customer reviews
N***r
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
I'm staying here because it's near to Kea Farm and Palas Tea. The room is spacious and clean. Wi-Fi and TV were not working the day I was staying here due to a connection issue, but it's okay. The staff left a notice regarding this issue. Overall, it's worth it 😊
Find this review helpful?
S***L
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
I always stay here. It's cheap. Breakfast is good. Close to the kea farm. Enjoyable walking.
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See original
Find this review helpful?
Herman D.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
This hotel is definitely a choice if I go to Cameron Highlands, everything is good..hope the price and quality are maintained..
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Nice place, surrounded by peacefulness.
1 people find it helpful
S***t
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
Great for staycation. It is near many tourist spots, like the market, just walking distance.
2 people find it helpful
Alan C.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 13 week(s) ago
Great hotel with ample parking.
Find this review helpful?
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
My second time check in here. Very satisfied with the environment and facilities. Will come again during holiday!
Find this review helpful?
K***n
icon-origin-TRAVELOKA
6.5
/10
Reviewed 15 week(s) ago
The room cleanliness and the ambiance was really good. However, we experienced a sink clogged issue during shower where we couldn't bath properly. We didn't complain since we just stayed 1 night but it's advisable to check the room facility prior handover to customer. And also we heard another customer was complaining to the Hotel Manager that there's no water in their room and given water bottles to bath which is totally unacceptable. Lastly, breakfast really sucks which really need to be improved.
Read More
1 people find it helpful
Mohd S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
Comfortable and spacious rooms.. Varied breakfast and parking provided.. Close to restaurants and Kea Farm Market.
Translated by Google Icon
See original
Find this review helpful?
r***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
The best place to remind and repeat
Find this review helpful?
N***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
best room, best view, okay buffet breakfast, best location Want to come again
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Woon S. K.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 18 week(s) ago
Location Ok with many eating places around, but heavy traffic jam to hotel on Sat afternoon. Booked a 3 rooms apartment, overall the rooms need maintenance, can see paint peeling off from ceilings. Basic stuff Ok with hot water working in bathrooms. No microwave but has a fridge. Asked for extra blankets and the staff kindly provided. Has enough parking lots below our apartment for our car.
Read More
Find this review helpful?
Vaiithieswari N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 20 week(s) ago
Unfortunately, the stay fell below expectations due to cleanliness and maintenance issues. The shower head was not adjustable, and there were visible strands of hair in the bathroom and on the hair dryer. The balcony and carpet were also not clean. Additionally, no bath or face towels were provided upon check-in. Although reception mentioned that housekeeping would send them, they took so long to send. Overall, the cleanliness of the room and bathroom needs considerable improvement. I hope this feedback helps improve future guest experiences.
Read More
1 people find it helpful
A***N
icon-origin-TRAVELOKA
8.5
/10
Reviewed 21 week(s) ago
Sunrise from balconi cortphone hotel
Find this review helpful?
Profile Picture
Siti F. b. H.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 21 week(s) ago
Strategic location..close to restaurants..
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 23 week(s) ago
All is good except for highest floor level 13, room's plaster ceiling is flaking/chipping especially on top of our bed. As for food, for my booking its stated breakfast for 2, but its only for set, if want buffet breakfast, we need to top up rm7/head. This practice is not transparent enough.
Find this review helpful?
M***d
icon-origin-TRAVELOKA
9.1
/10
Reviewed 23 week(s) ago
The ambience very peacefully. But the road to the top very sick
Find this review helpful?
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.6
/10
Reviewed 24 week(s) ago
Comfortable hotel, has a pool, good breakfast, parking is ok, just walk to Kea Farm.
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Find this review helpful?
nurul m. b. a. m.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 24 week(s) ago
Hotel service very good and nice.. The room is clean and has many options to choose. The price is also good.
2 people find it helpful
N***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
Best and comfortable hotel. Close to kea farm
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Number of reviews per page
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