Copthorne Cameron Highlands

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7.9
/10
Very Good
3,475 reviews

What Guests Say About Their Stay

Room Space (69)
Surroundings (63)
Bedroom (56)
Staff Friendliness (52)

Fareeza H.

8.8
/ 10
Copthorne has a strategic location, walking distance to Kea Farm, near restaurants and small shops. Convenient for me and my small family. The hotel ambience is nice and comfortable. Will be one of my preferred stays in Cameron Highland.

Verified Traveler

10.0
/ 10
If I come to Cameron Highlands, this is the place where I will stay with my family because it is strategic, peaceful, and worth the price. I would never choose anywhere else.

M***D

10.0
/ 10
left my phone in the room..staff was very honest, informed me via whatsapp..and sent it back to me via post..sgt happy with their service..good job team
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NAVIN K.

8.8
/ 10
Staff was so friendly, responsive, very cozy and clean, definitely will repeat a stay next time 😊

Amirah H.

10.0
/ 10
The first things to look when we book a hotel is the comfort and cleanliness. This hotel fit all the criteria. The awesome part is the hospitality. From the bell boy, front counter, the house keeping, everything is tiptop and perfect. We really feel appreciate and all the effort that the staffs take to make us feel like home we really appreciate it. The breakfast foods are delicious worth the price. Thank you. Their sympathy towards the eldest and concern really deserve to be rated as 6 stars hotel. My parent have an awesome anniversary celebration here. Thanks Miss Ria, the housekeeping boy, the manager on duty and all the staffs here. We really love you guys to the bit! and plz pick-up your phone next time and tq too for the complimentary gifts. Thanks😊
In the Area
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Kea Farm Cameron Highlands, Brinchang, Brinchang, Cameron Highlands, Pahang, Malaysia, 39100

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Copthorne Cameron Highlands is located in area / city Kea Farm & Green Cow. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Copthorne Cameron Highlands

Kea Farm Cameron Highlands, Brinchang, Brinchang, Cameron Highlands, Pahang, Malaysia, 39100
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The Charm of Copthorne Cameron Highlands: Your Perfect Malaysian Getaway

Welcome to Copthorne Cameron Highlands, a delightful retreat nestled in the cool, verdant hills of Pahang, Malaysia. If you're an Australian traveler seeking a refreshing escape from the everyday, this charming hotel offers a unique blend of comfort, convenience, and breathtaking natural beauty. Imagine waking up to crisp mountain air, exploring lush tea plantations, and enjoying a warm, welcoming atmosphere that feels like a home away from home. Copthorne Cameron Highlands is perfectly positioned to offer you an unforgettable experience, whether you're here for adventure, relaxation, or a bit of both. We understand what Australian travelers look for in a holiday destination – comfort, great food, easy access to attractions, and a place to truly unwind. This guide is designed to give you all the essential information you need to plan your stay at Copthorne Cameron Highlands, ensuring a seamless and enjoyable trip.

Location and Transport Accessibility of Copthorne Cameron Highlands

Copthorne Cameron Highlands is situated in the heart of the picturesque Cameron Highlands, a region renowned for its rolling hills, cool climate, and agricultural bounty. The hotel's address is {localAddressString}. This prime location places you within easy reach of the area's most captivating natural wonders and local attractions. While not directly in a major city centre, the journey to Copthorne Cameron Highlands is part of the adventure, offering scenic views as you ascend into the highlands. For those arriving by air, the nearest major airport is Kuala Lumpur International Airport (KLIA), from which you can arrange onward travel. The surrounding atmosphere is one of tranquility and natural splendor, with the hotel being close to vibrant local markets and stunning viewpoints. It's an ideal base for exploring the unique charm of the Cameron Highlands, offering a peaceful sanctuary after a day of discovery.

Guest Facilities and Services at Copthorne Cameron Highlands

Guest facilities at Copthorne Cameron Highlands are designed to ensure a comfortable and convenient stay for all visitors. Understanding the importance of a good start to the day, the hotel offers excellent breakfast options, catering to diverse tastes with both local Malaysian delights and familiar international fare, ensuring you can fuel up for your adventures. For those who appreciate a good brew, you'll find satisfying coffee options available. The hotel provides essential services such as secure luggage storage, allowing you to explore freely without worry. Staying connected is easy with complimentary Wi-Fi access throughout the property. The 24-hour front desk is staffed by friendly and helpful personnel, ready to assist with any queries or requests you may have, embodying the warm hospitality Malaysia is known for.

Room Information and Stay Experience at Copthorne Cameron Highlands

Copthorne Cameron Highlands offers a range of comfortable and well-appointed rooms designed to provide a restful sanctuary after a day of exploring. The Room types of Copthorne Cameron Highlands cater to various traveler needs, ensuring a pleasant stay for solo adventurers, couples, and families alike. Each room is maintained to high standards of cleanliness, a crucial factor for many Australian travelers. You can expect modern climate control systems, ensuring your room remains at a comfortable temperature regardless of the external weather, a key consideration for those accustomed to varied climates. The bathrooms are clean and functional, providing a refreshing space to prepare for your day or unwind in the evening. While specific room names and exact dimensions are best confirmed directly, the focus is on providing a clean, comfortable, and well-equipped environment for your highland retreat.

Recommended Nearby Dining and Cafes around Copthorne Cameron Highlands

The Cameron Highlands region is a culinary delight, and Copthorne Cameron Highlands is perfectly situated to allow you to explore its diverse food scene. You'll find a variety of dining options nearby, from charming local eateries serving authentic Malaysian cuisine to cafes offering a more relaxed brunch experience. Imagine enjoying a hearty breakfast with freshly brewed coffee, or perhaps indulging in local specialties like steamboat dinners, a popular choice in the cooler highlands. The area is also known for its vibrant local markets, where you can sample fresh produce and local snacks. Whether you're craving a traditional Malaysian meal or a comforting cup of coffee, the surroundings of Copthorne Cameron Highlands offer plenty of delicious choices to satisfy your palate.

Popular Attractions and Activities near Copthorne Cameron Highlands

The Cameron Highlands region is brimming with natural beauty and engaging activities, making it a fantastic destination for Australian travelers. Copthorne Cameron Highlands serves as an excellent base for exploring these attractions. * **BOH Tea Plantation:** Immerse yourself in the stunning emerald landscapes of one of Malaysia's largest tea producers. Enjoy a tour, learn about tea processing, and savor a cup of freshly brewed tea with panoramic views. * **Mossy Forest:** Experience a unique, ethereal environment characterized by its lush moss-covered trees and diverse flora and fauna. It's a photographer's dream and a nature lover's paradise. * **Cameron Valley Tea House:** Offering breathtaking views of the tea plantations, this is a popular spot to relax, enjoy tea and scones, and capture memorable photos of the rolling hills. * **Strawberry Farms:** Visit one of the many local strawberry farms where you can pick your own strawberries, enjoy fresh strawberry desserts, and soak in the charming rural atmosphere. * **Time Tunnel Museum:** Step back in time at this museum that showcases the history and heritage of the Cameron Highlands, offering a glimpse into its past. If you are looking for other activities around Copthorne Cameron Highlands, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to Copthorne Cameron Highlands from the Airport

Navigating your journey from the airport to Copthorne Cameron Highlands is straightforward, with several convenient options available. For those arriving at Kuala Lumpur International Airport (KLIA), you have a few choices to reach your highland destination. You can opt for an airport link train that connects to bus services heading towards Cameron Highlands. Alternatively, airport shuttle buses provide a direct or connecting service. Public metered taxis are readily available at the airport, offering a comfortable and direct ride. Rideshare services are also a popular and convenient option for reaching the hotel. Planning your Airport transfer service in advance can help ensure a smooth transition to your accommodation. Copthorne Cameron Highlands airport transfer options are designed to suit various travel preferences and budgets.

Summary of Why You Should Choose Copthorne Cameron Highlands

Copthorne Cameron Highlands offers a compelling choice for Australian travelers seeking a memorable Malaysian highland experience. Its prime location provides easy access to the region's stunning natural beauty and attractions. The hotel is known for its friendly and helpful service, ensuring a welcoming atmosphere throughout your stay. Guests can expect clean, comfortable rooms equipped with essential amenities for a relaxing retreat. * Conveniently located for exploring the Cameron Highlands. * Friendly and attentive service. * Comfortable and clean accommodation. * Access to local dining and natural attractions. Ready to experience the charm of the Cameron Highlands? Check room availability at Copthorne Cameron Highlands and secure your booking today. Book Copthorne Cameron Highlands through Traveloka for a seamless planning experience. Book budget hotels in Pahang and Easily book domestic and international flights at low prices to complete your travel arrangements.

All facilities in Copthorne Cameron Highlands

Swimming Pool Copthorne Cameron Highlands
Swimming Pool
Fitness Center Copthorne Cameron Highlands
Fitness Center
Functional Hall Copthorne Cameron Highlands
Functional Hall
Common Space Copthorne Cameron Highlands
Common Space
Lobby Copthorne Cameron Highlands
Lobby

General

  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Fireplace in lobby
  • Non-smoking room
  • Smoking area

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Refrigerator
  • Shower
  • TV

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Cafe

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage
  • Multilingual staff

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier

Things to Do

  • Fitness center
  • Indoor heated pool

Accessibilty

  • Accessible parking
  • Wheelchair accessible

Connectivity

  • Free WiFi

Nearby Facilities

  • Shops

Accommodation Policy & General Information in Copthorne Cameron Highlands

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

"Effective from 14 January 2022, guests are required to pay MYR 3 per room per night for Cukai Kelestarian (Sustainability Tax) by the State Government. This is not included in the room rate and will be paid directly at the hotel."

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Copthorne Cameron Highlands
298
Number of floors in Copthorne Cameron Highlands
13
Another facilities in Copthorne Cameron Highlands
Ballroom, Banquet, Connecting rooms, Family room, Fireplace in lobby

Frequently asked questions about Copthorne Cameron Highlands

What are available facilities at Copthorne Cameron Highlands?
There are top facilites at Copthorne Cameron Highlands such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Copthorne Cameron Highlands?
The standard check-in time at Copthorne Cameron Highlands is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Copthorne Cameron Highlands provide breakfast?
Yes, Copthorne Cameron Highlands provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Copthorne Cameron Highlands?
Copthorne Cameron Highlands has a 4.0-star rating.
How many floors does Copthorne Cameron Highlands have?
Copthorne Cameron Highlands has 13.
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Copthorne Cameron Highlands reviews and ratings

Overall Ratings & Reviews Copthorne Cameron Highlands

Traveloka (2,475)
Other sources (1,000)
8.3
Very Good
From 2,475 reviews
Provided by travellers on
Cleanliness

8.1

Room Comfort

8.2

Meal

8.2

Location

8.6

Service and Facilites

8.2

People often mention about Copthorne Cameron Highlands
All
Room Space (47)
Surroundings (41)
Staff Friendliness (38)
Family Friendly (37)
Bedroom (37)
Bathroom (33)
Hotel Area (30)
Ambiance (29)
Accessibility (28)
Check-in/out Time (27)
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Traveller Reviews Copthorne Cameron Highlands

Number of reviews per page
20
40
Customer reviews
A***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.3
/10
Reviewed 4 day(s) ago
I would strongly advise others to avoid this hotel. The room was filthy, unhygienic, and clearly poorly maintained. There were thick layers of dust on multiple surfaces, stained bed sheets, and even pubic hairs in the room. Appliances such as the hairdryer were not working. It was obvious that the room had not been properly cleaned/maintained before check-in, which is completely unacceptable. What made the experience even worse was the poor service recovery. When I raised these issues with the staff, they appeared indifferent and offered little more than sending housekeeping back to the room. Unfortunately, even after they “cleaned” it again, the room was still not up to a basic standard of cleanliness. There was no genuine apology, sense of urgency, or effort to make things right. Accessibility is another major downside. Traffic leading to the hotel is consistently terrible, making it frustrating and time-consuming to get in and out. Overall, this was one of the most disappointing hotel stays I’ve had. Poor hygiene, inadequate customer service, and difficult access make it hard to recommend this hotel to anyone.
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Verified Traveler
icon-origin-TRAVELOKA
9.3
/10
Reviewed 4 week(s) ago
To access the hotel during daytime will be a nightmare, with a 45-minute wait due to traffic. This is because Kae Farm is nearby.
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Mohd S. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
So far ok.. Strategic location near Teh Boh Sg Palas, Kea Farm. The room is ok and parking is free.
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Sourav R.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 8 week(s) ago
Location good. Hotel old and too much crowded. Once upon a time really good 4-star hotel. Service bad - great difficulty to get towels changed and the towels overused. Room cleaning not so good, no vacuum cleaning, after cleaning lot of dust on floor. Furnitures old and some defective. Breakfast area too much crowded and average buffet. A la carte food taste is good. Summary: just ok hotel with gym & pool, more for budget-friendly traveler but misses WOW effect for sure.
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Fareeza H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
Copthorne has a strategic location, walking distance to Kea Farm, near restaurants and small shops. Convenient for me and my small family. The hotel ambience is nice and comfortable. Will be one of my preferred stays in Cameron Highland.
1 people find it helpful
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MOHD A. B. M. A.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
Price cheapest for 2 bedroom apartments
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N***r
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
I'm staying here because it's near to Kea Farm and Palas Tea. The room is spacious and clean. Wi-Fi and TV were not working the day I was staying here due to a connection issue, but it's okay. The staff left a notice regarding this issue. Overall, it's worth it 😊
1 people find it helpful
S***L
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 18 week(s) ago
I always stay here. It's cheap. Breakfast is good. Close to the kea farm. Enjoyable walking.
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Herman D.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 19 week(s) ago
This hotel is definitely a choice if I go to Cameron Highlands, everything is good..hope the price and quality are maintained..
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
Nice place, surrounded by peacefulness.
1 people find it helpful
S***t
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
Great for staycation. It is near many tourist spots, like the market, just walking distance.
4 people find it helpful
Alan C.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 24 week(s) ago
Great hotel with ample parking.
1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
My second time check in here. Very satisfied with the environment and facilities. Will come again during holiday!
1 people find it helpful
K***n
icon-origin-TRAVELOKA
6.5
/10
Reviewed 26 week(s) ago
The room cleanliness and the ambiance was really good. However, we experienced a sink clogged issue during shower where we couldn't bath properly. We didn't complain since we just stayed 1 night but it's advisable to check the room facility prior handover to customer. And also we heard another customer was complaining to the Hotel Manager that there's no water in their room and given water bottles to bath which is totally unacceptable. Lastly, breakfast really sucks which really need to be improved.
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1 people find it helpful
Mohd S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 26 week(s) ago
Comfortable and spacious rooms.. Varied breakfast and parking provided.. Close to restaurants and Kea Farm Market.
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r***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 27 week(s) ago
The best place to remind and repeat
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N***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
best room, best view, okay buffet breakfast, best location Want to come again
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Woon S. K.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 29 week(s) ago
Location Ok with many eating places around, but heavy traffic jam to hotel on Sat afternoon. Booked a 3 rooms apartment, overall the rooms need maintenance, can see paint peeling off from ceilings. Basic stuff Ok with hot water working in bathrooms. No microwave but has a fridge. Asked for extra blankets and the staff kindly provided. Has enough parking lots below our apartment for our car.
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Vaiithieswari N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 31 week(s) ago
Unfortunately, the stay fell below expectations due to cleanliness and maintenance issues. The shower head was not adjustable, and there were visible strands of hair in the bathroom and on the hair dryer. The balcony and carpet were also not clean. Additionally, no bath or face towels were provided upon check-in. Although reception mentioned that housekeeping would send them, they took so long to send. Overall, the cleanliness of the room and bathroom needs considerable improvement. I hope this feedback helps improve future guest experiences.
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1 people find it helpful
A***N
icon-origin-TRAVELOKA
8.5
/10
Reviewed 32 week(s) ago
Sunrise from balconi cortphone hotel
1 people find it helpful
Number of reviews per page
20
40

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Exterior 4 Copthorne Cameron Highlands

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Copthorne Cameron Highlands

Traveloka (2,475)
Other sources (1,000)
8.3
Very Good
From 2,475 reviews
Provided by travellers on
Cleanliness

8.1

Room Comfort

8.2

Meal

8.2

Location

8.6

Service and Facilites

8.2

People often mention about Copthorne Cameron Highlands
All
Room Space (47)
Surroundings (41)
Staff Friendliness (38)
Family Friendly (37)
Bedroom (37)
Bathroom (33)
Hotel Area (30)
Ambiance (29)
Accessibility (28)
Check-in/out Time (27)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Copthorne Cameron Highlands

Number of reviews per page
20
40
Customer reviews
A***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.3
/10
Reviewed 4 day(s) ago
I would strongly advise others to avoid this hotel. The room was filthy, unhygienic, and clearly poorly maintained. There were thick layers of dust on multiple surfaces, stained bed sheets, and even pubic hairs in the room. Appliances such as the hairdryer were not working. It was obvious that the room had not been properly cleaned/maintained before check-in, which is completely unacceptable. What made the experience even worse was the poor service recovery. When I raised these issues with the staff, they appeared indifferent and offered little more than sending housekeeping back to the room. Unfortunately, even after they “cleaned” it again, the room was still not up to a basic standard of cleanliness. There was no genuine apology, sense of urgency, or effort to make things right. Accessibility is another major downside. Traffic leading to the hotel is consistently terrible, making it frustrating and time-consuming to get in and out. Overall, this was one of the most disappointing hotel stays I’ve had. Poor hygiene, inadequate customer service, and difficult access make it hard to recommend this hotel to anyone.
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Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
9.3
/10
Reviewed 4 week(s) ago
To access the hotel during daytime will be a nightmare, with a 45-minute wait due to traffic. This is because Kae Farm is nearby.
Find this review helpful?
Profile Picture
Mohd S. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
So far ok.. Strategic location near Teh Boh Sg Palas, Kea Farm. The room is ok and parking is free.
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Sourav R.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 8 week(s) ago
Location good. Hotel old and too much crowded. Once upon a time really good 4-star hotel. Service bad - great difficulty to get towels changed and the towels overused. Room cleaning not so good, no vacuum cleaning, after cleaning lot of dust on floor. Furnitures old and some defective. Breakfast area too much crowded and average buffet. A la carte food taste is good. Summary: just ok hotel with gym & pool, more for budget-friendly traveler but misses WOW effect for sure.
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Fareeza H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
Copthorne has a strategic location, walking distance to Kea Farm, near restaurants and small shops. Convenient for me and my small family. The hotel ambience is nice and comfortable. Will be one of my preferred stays in Cameron Highland.
1 people find it helpful
Profile Picture
MOHD A. B. M. A.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
Price cheapest for 2 bedroom apartments
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N***r
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
I'm staying here because it's near to Kea Farm and Palas Tea. The room is spacious and clean. Wi-Fi and TV were not working the day I was staying here due to a connection issue, but it's okay. The staff left a notice regarding this issue. Overall, it's worth it 😊
1 people find it helpful
S***L
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 18 week(s) ago
I always stay here. It's cheap. Breakfast is good. Close to the kea farm. Enjoyable walking.
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Herman D.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 19 week(s) ago
This hotel is definitely a choice if I go to Cameron Highlands, everything is good..hope the price and quality are maintained..
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
Nice place, surrounded by peacefulness.
1 people find it helpful
S***t
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
Great for staycation. It is near many tourist spots, like the market, just walking distance.
4 people find it helpful
Alan C.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 24 week(s) ago
Great hotel with ample parking.
1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
My second time check in here. Very satisfied with the environment and facilities. Will come again during holiday!
1 people find it helpful
K***n
icon-origin-TRAVELOKA
6.5
/10
Reviewed 26 week(s) ago
The room cleanliness and the ambiance was really good. However, we experienced a sink clogged issue during shower where we couldn't bath properly. We didn't complain since we just stayed 1 night but it's advisable to check the room facility prior handover to customer. And also we heard another customer was complaining to the Hotel Manager that there's no water in their room and given water bottles to bath which is totally unacceptable. Lastly, breakfast really sucks which really need to be improved.
Read More
1 people find it helpful
Mohd S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 26 week(s) ago
Comfortable and spacious rooms.. Varied breakfast and parking provided.. Close to restaurants and Kea Farm Market.
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r***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 27 week(s) ago
The best place to remind and repeat
Find this review helpful?
N***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
best room, best view, okay buffet breakfast, best location Want to come again
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Woon S. K.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 29 week(s) ago
Location Ok with many eating places around, but heavy traffic jam to hotel on Sat afternoon. Booked a 3 rooms apartment, overall the rooms need maintenance, can see paint peeling off from ceilings. Basic stuff Ok with hot water working in bathrooms. No microwave but has a fridge. Asked for extra blankets and the staff kindly provided. Has enough parking lots below our apartment for our car.
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Vaiithieswari N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 31 week(s) ago
Unfortunately, the stay fell below expectations due to cleanliness and maintenance issues. The shower head was not adjustable, and there were visible strands of hair in the bathroom and on the hair dryer. The balcony and carpet were also not clean. Additionally, no bath or face towels were provided upon check-in. Although reception mentioned that housekeeping would send them, they took so long to send. Overall, the cleanliness of the room and bathroom needs considerable improvement. I hope this feedback helps improve future guest experiences.
Read More
1 people find it helpful
A***N
icon-origin-TRAVELOKA
8.5
/10
Reviewed 32 week(s) ago
Sunrise from balconi cortphone hotel
1 people find it helpful
Number of reviews per page
20
40