Grand Hyatt Kuala Lumpur

9.3
/10
Exceptional
1,114 reviews

What Guests Say About Their Stay

mulyono
10.0
/ 10
It was a pleasure to stay at the Grand Hyatt KL with my family. The service was friendly, the hotel environment was nice, especially the view of the Petronas Towers. It was great.
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I***y
10.0
/ 10
All staff of Grand Hyatt are very warm and the hospitality was very excellent. I will be back here again, especially when we are checked out, all staff help us very well. I mean not one, but all staff beside the door was truly amazing… Thank you Grand Hyatt, I will not regret at all.
I***K
9.4
/ 10
Service is top notch. I forgot to bring my iPhone charger, they provided us straight away. Location is just in front of KLCC. But you might still grab to Bukit Bintang area, around 6-12min, depending on the traffic condition. View is outstanding, looking outside at the tower made us feel super relaxing on our staycation.
MOHD H. B. M. Y.
9.7
/ 10
The best hotel I've been in my life. Awesome customer services. Great experience in this hotel. All staff very polite.. Thumbs up..
JANE J. W.
9.4
/ 10
Staying at Grand Hyatt KL is one of the most pleasant experiences I’ve had. Staffs were so friendly and responded quickly to inquiries. Room was clean, facilities were great and food tasty. Would like to stay here again sometime in the future!
In the Area
See Map
12 Jalan Pinang, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Grand Hyatt Kuala Lumpur is a good choice when you are visiting Kuala Lumpur City Centre. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grand Hyatt Kuala Lumpur

12 Jalan Pinang, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450
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Discover More About Grand Hyatt Kuala Lumpur

Location


Staying at Grand Hyatt Kuala Lumpur is a good choice when you are visiting Kuala Lumpur City Centre.

About Grand Hyatt Kuala Lumpur

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Hyatt Kuala Lumpur exclusively for you.

Grand Hyatt Kuala Lumpur is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Grand Hyatt Kuala Lumpur.

All facilities in Grand Hyatt Kuala Lumpur

Others Grand Hyatt Kuala Lumpur
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Spa
  • Garden
  • Sauna
  • Steam room
  • Pool cabanas
  • Pool sun loungers

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference rooms
  • Computer station

General

  • Smoking area
  • Banquet
  • Ballroom
  • Parking

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Safety deposit box

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast

Transportation

  • Limo or town car service
  • Valet parking (surcharge)

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Grand Hyatt Kuala Lumpur

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately MYR 115 for adults and MYR 58 for children
  • Valet parking fee: MYR 25 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property uses a grey water recycling system and eco-friendly cleaning products

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Hyatt Kuala Lumpur
411
Number of floors in Grand Hyatt Kuala Lumpur
39
Another facilities in Grand Hyatt Kuala Lumpur
Laundry service, Tours, Multilingual staff, Express check-in, Wedding service

Frequently asked question in Grand Hyatt Kuala Lumpur

What are available facilities at Grand Hyatt Kuala Lumpur?
There are top facilites at Grand Hyatt Kuala Lumpur such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Hyatt Kuala Lumpur?
The standard check-in time at Grand Hyatt Kuala Lumpur is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Grand Hyatt Kuala Lumpur provide breakfast?
Yes, Grand Hyatt Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Hyatt Kuala Lumpur?
Grand Hyatt Kuala Lumpur is a 5.0-star hotel.
How many floors does Grand Hyatt Kuala Lumpur have?
Grand Hyatt Kuala Lumpur has 39 floors.
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More Reviews from Other Guests in Grand Hyatt Kuala Lumpur

Overall Ratings & Reviews Grand Hyatt Kuala Lumpur

Traveloka (161)
Other sources (953)
9.4
Exceptional
From 953 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Hyatt Kuala Lumpur

Number of reviews per page
20
40
Top reviews
WING TING
icon-Business
Business
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Not the most ideal for doorstep access to KLCC but still in a very central area
Aakash
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It has the most amazing skybar.
Andelka
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Spa, pool, clean room 👍
Kavitha
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent location with full view of Petronas twin tower and KLCC Park from the lobby and tower view room. Didn’t expect it to be that great.
Xavier
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It's a good hotel, however I felt there is a lack of customer service and customer experience in overall. We didn't know they had a sauna/jacuzzi till the last night even as we went to check it out, staff didn't made much effort to connect with their guests, however they're polite at all times. Lovely hotel just lack of service and no in room amenities for the type of hotel it is
Read More
juan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Nice hotel to stay
LAHCEN
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great service ,great staff
munesh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Loved everything about this hotel.
Shaid
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good experience overall great staff
Jay
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Superb views and excellent rooms. Great pool Poor service in restaurant, but great food.
Jamilah
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

.
BIN ABU HASSAN
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff here was exceptionally warm and friendly.
Kevin
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

High end hotels are usually a step above, but it's the staff and service that really makes the Grand Hyatt KL stand out. Special thanks to Navin at the front desk and Bridget and the team at their amazing breakfast buffet. Enjoyed a great dinner at Thirty8 with a most magical view of the lighted Petronas Towers. The sky walk makes getting to Bukit Bintang convenient and we found the KLCC park festive with Fashion Week happenings. We stayed here last summer and couldn't wait to see if it was just as good - we weren't disappointed. Highly recommend the Grand Hyatt KL.
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Rizwan
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great hotel wonderfully located.
Michelle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was spacious. And is walkable to surrounding malls and attractions.
Bway wah
icon-Leisure
Leisure
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It’s nice place n convenient
Deborah
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Lovely hotel with a high standard. Good shopping and eating places near hotel.
Melanie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Amazing stay! Beautiful rooms, great views, fantastic breakfast, and absolutely wonderful staff. The pool was also wonderful. Highly recommend!
Madah
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Every thing is perfect
Jon
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Exceptional service, rooms excellent.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Grand Hyatt Kuala Lumpur

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Grand Hyatt Kuala Lumpur

Traveloka (161)
Other sources (953)
9.4
Exceptional
From 953 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Hyatt Kuala Lumpur

Number of reviews per page
20
40
Top reviews
WING TING
icon-Business
Business
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Not the most ideal for doorstep access to KLCC but still in a very central area
Aakash
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It has the most amazing skybar.
Andelka
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Spa, pool, clean room 👍
Kavitha
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent location with full view of Petronas twin tower and KLCC Park from the lobby and tower view room. Didn’t expect it to be that great.
Xavier
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It's a good hotel, however I felt there is a lack of customer service and customer experience in overall. We didn't know they had a sauna/jacuzzi till the last night even as we went to check it out, staff didn't made much effort to connect with their guests, however they're polite at all times. Lovely hotel just lack of service and no in room amenities for the type of hotel it is
Read More
juan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Nice hotel to stay
LAHCEN
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great service ,great staff
munesh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Loved everything about this hotel.
Shaid
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good experience overall great staff
Jay
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Superb views and excellent rooms. Great pool Poor service in restaurant, but great food.
Jamilah
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

.
BIN ABU HASSAN
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff here was exceptionally warm and friendly.
Kevin
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

High end hotels are usually a step above, but it's the staff and service that really makes the Grand Hyatt KL stand out. Special thanks to Navin at the front desk and Bridget and the team at their amazing breakfast buffet. Enjoyed a great dinner at Thirty8 with a most magical view of the lighted Petronas Towers. The sky walk makes getting to Bukit Bintang convenient and we found the KLCC park festive with Fashion Week happenings. We stayed here last summer and couldn't wait to see if it was just as good - we weren't disappointed. Highly recommend the Grand Hyatt KL.
Read More
Rizwan
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great hotel wonderfully located.
Michelle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was spacious. And is walkable to surrounding malls and attractions.
Bway wah
icon-Leisure
Leisure
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It’s nice place n convenient
Deborah
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Lovely hotel with a high standard. Good shopping and eating places near hotel.
Melanie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Amazing stay! Beautiful rooms, great views, fantastic breakfast, and absolutely wonderful staff. The pool was also wonderful. Highly recommend!
Madah
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Every thing is perfect
Jon
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Exceptional service, rooms excellent.
Number of reviews per page
20
40