Grand Hyatt Kuala Lumpur

9.3
/10
Exceptional
1,114 reviews

What Guests Say About Their Stay

mulyono
10.0
/ 10
It was a pleasure to stay at the Grand Hyatt KL with my family. The service was friendly, the hotel environment was nice, especially the view of the Petronas Towers. It was great.
See original
I***y
10.0
/ 10
All staff of Grand Hyatt are very warm and the hospitality was very excellent. I will be back here again, especially when we are checked out, all staff help us very well. I mean not one, but all staff beside the door was truly amazing… Thank you Grand Hyatt, I will not regret at all.
I***K
9.4
/ 10
Service is top notch. I forgot to bring my iPhone charger, they provided us straight away. Location is just in front of KLCC. But you might still grab to Bukit Bintang area, around 6-12min, depending on the traffic condition. View is outstanding, looking outside at the tower made us feel super relaxing on our staycation.
MOHD H. B. M. Y.
9.7
/ 10
The best hotel I've been in my life. Awesome customer services. Great experience in this hotel. All staff very polite.. Thumbs up..
JANE J. W.
9.4
/ 10
Staying at Grand Hyatt KL is one of the most pleasant experiences I’ve had. Staffs were so friendly and responded quickly to inquiries. Room was clean, facilities were great and food tasty. Would like to stay here again sometime in the future!
In the Area
See Map
12 Jalan Pinang, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Grand Hyatt Kuala Lumpur is a good choice when you are visiting Kuala Lumpur City Centre. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Grand Hyatt Kuala Lumpur

12 Jalan Pinang, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450
Discover More Places
Others Grand Hyatt Kuala Lumpur
Others 2 Grand Hyatt Kuala Lumpur

Discover More About Grand Hyatt Kuala Lumpur

Overview of Grand Hyatt Kuala Lumpur

Grand Hyatt Kuala Lumpur exudes a sophisticated charm, blending modern design with Malaysian hospitality. The hotel's atmosphere is one of relaxed luxury, making it an ideal base for exploring Kuala Lumpur. Situated in the heart of the city, Grand Hyatt Kuala Lumpur is surrounded by a vibrant neighbourhood known for its upscale shopping, dining, and entertainment options. The area is easily accessible, with iconic landmarks such as the Petronas Twin Towers and KLCC Park just a short walk away. Public transport links are readily available, providing convenient access to other parts of the city. Grand Hyatt Kuala Lumpur distinguishes itself through its commitment to providing exceptional comfort and unparalleled service, ensuring a memorable stay for every guest.

Grand Hyatt Kuala Lumpur

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

Grand Hyatt Kuala Lumpur Facilities

Featuring 411 rooms in total, Grand Hyatt Kuala Lumpur offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience. Families will appreciate the spacious suites and kids' club, while digital nomads can take advantage of the high-speed Wi-Fi and dedicated workspaces. Groups travelling together can benefit from connecting rooms and communal areas perfect for socialising. Leisure travellers will find the spa and swimming pool ideal for relaxation.

The accommodation provides a range of facilities and amenities for guests, including Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator.

Each room is designed with comfort in mind, featuring high-speed Wi-Fi, a well-lit workspace, plush bedding, and modern bathrooms. In-room conveniences include a mini-fridge, coffee maker, and a flat-screen TV with international channels.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Grand Hyatt Kuala Lumpur

Expect a vibrant yet refined ambience at Grand Hyatt Kuala Lumpur. Mornings are bustling with guests enjoying breakfast and preparing for their day, while evenings offer a relaxed atmosphere in the hotel's restaurants and bars. The common spaces are designed to encourage social interaction, with comfortable seating areas and stylish decor. While specific organised tours may vary, the concierge is always available to assist with arranging local excursions and activities. An insider tip: take advantage of the hotel's express check-in service to streamline your arrival. When exploring the city, remember to dress respectfully when visiting religious sites and be mindful of local customs.

How to Get to Grand Hyatt Kuala Lumpur

The nearest major international airport is easily accessible from Grand Hyatt Kuala Lumpur, with taxi and ride-sharing services readily available for the journey, typically taking around 45-60 minutes depending on traffic. Affordable bus connections to the city centre are also an option, providing a budget-friendly alternative. The hotel is also conveniently located near several train stations, making it easy to travel to and from other parts of Malaysia.

Food Near Grand Hyatt Kuala Lumpur

Grand Hyatt Kuala Lumpur typically offers a generous breakfast buffet with a variety of international and local options. Many rooms also include access to a coffee machine. In the immediate vicinity, you'll find a diverse range of cafs and restaurants catering to all tastes and budgets. For a taste of local flavours, try nasi lemak (coconut rice with accompaniments) or satay (grilled skewers with peanut sauce) from nearby eateries. Convenience stores are also within walking distance, perfect for grabbing snacks and drinks.

Things to Do Around Grand Hyatt Kuala Lumpur

Located in a prime area, Grand Hyatt Kuala Lumpur is close to many key attractions. Take a stroll through a nearby park, visit a historic temple, or explore a lively night market. A one-day walkable highlights itinerary could include visiting the Petronas Twin Towers, exploring KLCC Park, and experiencing the vibrant atmosphere of Bukit Bintang. For a two-day extended stay, consider visiting the Batu Caves, exploring the Islamic Arts Museum, and enjoying a traditional Malaysian cooking class. In the evening, enjoy the city's vibrant nightlife or take a relaxing river cruise.

Why Grand Hyatt Kuala Lumpur is Popular Among Travellers

Grand Hyatt Kuala Lumpur is particularly popular among travellers for its combination of luxury and convenience. Repeat visitors often appreciate the hotel's exceptional service, prime location, and comfortable accommodations. The hotel offers excellent value for money, providing a memorable experience without breaking the bank.

Tips for First-Time Visitors

For first-time visitors, consider booking a room with a city view for stunning vistas. When packing, remember to bring lightweight clothing suitable for the tropical climate, as well as an adaptor for electronic devices. It's also a good idea to learn a few basic Malay phrases, although English is widely spoken. Be aware of local customs, such as removing your shoes before entering temples and avoiding public displays of affection.

Best Time to Stay at Grand Hyatt Kuala Lumpur

The best time to stay at Grand Hyatt Kuala Lumpur depends on your preferences. The peak season is typically during the school holidays and major festivals, offering a vibrant atmosphere but potentially higher prices. The off-peak season offers quieter surroundings and lower rates, but some attractions may have reduced hours. The weather in Kuala Lumpur is generally hot and humid year-round, with occasional rain showers. Consider planning your visit around local events and festivals for a unique cultural experience. Budget-conscious travellers may find better deals during the shoulder seasons.

If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.

Traveloka Offers All Travel Needs At Your Fingertips

Planning your journey is effortless with Traveloka. From flights to accommodations, travel activities, and transportation, everything is available in one place.

  • Flight: Book flights to your dream destinations with competitive rates and flexible options.
  • Hotel: Choose from a wide range of accommodations to suit your preferences and budget.
  • Travel Activities: Purchase attraction tickets, tour packages, travel essentials like eSIM, pocket WiFi rentals, and many more. Perfect for memorable trip!
  • Car Rental: For flexibility and comfort, consider using this service to explore the area at your own pace. Always check the availability before booking.
  • Airport Transfer: Arrange hassle-free transfers from the airport to your hotel or directly to your destinations.

Ensure to check availability and book in advance to secure the best deals.

Why Book with Traveloka

  • Best Price Guarantee: Traveloka offers competitive prices for all travel activities. Make sure to check Traveloka's HargaBAGUS. If you found a cheaper price/better deal of Flight tickets and/or Hotels elsewhere, submit the claim, and Traveloka will cover the price gap! Find out more about HargaBAGUS and start your affordable travel today!
  • Comprehensive Travel Solutions: From flights and hotels to ground transportation and attractions, everything is available on one platform.
  • Daily Promotions: Enjoy daily deals and discounts to make your travel more affordable.
  • New User Coupons: First-time users can avail special coupons for additional savings.
  • Traveloka Points: Earn points on every transaction, which can be redeemed for discounts on future bookings.
  • Traveloka Priority: Gain access to exclusive benefits and a simplified booking process for a premium experience.

Join thousands of happy travellers who have planned their dream holidays with Traveloka! Whether you're booking flights, finding the perfect hotel, or discovering exciting activities it's all just a tap away. Download the Traveloka app today and enjoy a stress-free travel experience!

User-Friendly & Worth It


The app is super easy to use and packed with great deals. Perfect for planning a trip without the stress!
Jenns G.

Cross-Country Booking Made Easy


A very user-friendly app with great price offers. I can easily book transport within Malaysia and Indonesia!
Nor I.

Most Trusted Travel App!


A reliable app for all my travel needs. Every complaint was handled professionally, and I was really satisfied with the compensation given for a minor error.
Marisa K.

All facilities in Grand Hyatt Kuala Lumpur

Others Grand Hyatt Kuala Lumpur
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Spa
  • Garden
  • Sauna
  • Steam room
  • Pool cabanas
  • Pool sun loungers

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference rooms
  • Computer station

General

  • Smoking area
  • Banquet
  • Ballroom
  • Parking

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Safety deposit box

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast

Transportation

  • Limo or town car service
  • Valet parking (surcharge)

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Grand Hyatt Kuala Lumpur

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.



  • Fee for buffet breakfast: approximately MYR 115 for adults and MYR 58 for children
  • Valet parking fee: MYR 25 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property uses a grey water recycling system and eco-friendly cleaning products

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Hyatt Kuala Lumpur
411
Number of floors in Grand Hyatt Kuala Lumpur
39
Another facilities in Grand Hyatt Kuala Lumpur
Laundry service, Tours, Multilingual staff, Express check-in, Wedding service

Frequently asked question in Grand Hyatt Kuala Lumpur

Does the Grand Hyatt Kuala Lumpur provide a late check-out?
Yes, the Grand Hyatt Kuala Lumpur offers the option for a late check-out, subject to availability. Guests are encouraged to inquire about this service during their stay, as late check-out requests are typically accommodated based on the hotel's occupancy levels. Additional charges may apply, so it is advisable to confirm any fees with the hotel staff upon making the request.
Does the hotel provide early check-ins?
The availability of early check-in at Grand Hyatt Kuala Lumpur is subject to the hotel's discretion and room availability on the day of your arrival. While the hotel strives to accommodate early check-in requests, it cannot be guaranteed. To increase the likelihood of securing an early check-in, it is recommended to inform the hotel of your request in advance. Additionally, arriving early and checking with the front desk upon arrival may also help. Please note that additional charges may apply for early check-in, depending on the hotel's policy.
Is the Grand Hyatt Kuala Lumpur pet-friendly?
The Grand Hyatt Kuala Lumpur does not allow pets. Guests are advised to make alternative arrangements for their pets during their stay.
What is the cancellation policies?
The cancellation policies for Grand Hyatt Kuala Lumpur may vary depending on the type of booking and the rate plan selected. Generally, hotels offer different cancellation options, such as free cancellation within a certain period before check-in or non-refundable rates for discounted bookings. To ensure you have the most accurate and specific information, please review the cancellation policy details provided during the booking process on Traveloka. This information will be clearly outlined before you confirm your reservation, allowing you to make an informed decision based on your travel needs.
Does the hotel provide a car park?
Yes, Grand Hyatt Kuala Lumpur provides car parking facilities for its guests. Guests can enjoy the convenience of on-site parking, which may include both self-parking and valet services. It is advisable to check with the hotel directly for any specific parking fees or requirements that may apply during your stay.
See All

More Reviews from Other Guests in Grand Hyatt Kuala Lumpur

Overall Ratings & Reviews Grand Hyatt Kuala Lumpur

Traveloka (161)
Other sources (953)
9.4
Exceptional
From 953 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Hyatt Kuala Lumpur

Number of reviews per page
20
40
Top reviews
WING TING
icon-Business
Business
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Not the most ideal for doorstep access to KLCC but still in a very central area
Aakash
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It has the most amazing skybar.
Andelka
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Spa, pool, clean room 👍
Kavitha
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent location with full view of Petronas twin tower and KLCC Park from the lobby and tower view room. Didn’t expect it to be that great.
Xavier
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It's a good hotel, however I felt there is a lack of customer service and customer experience in overall. We didn't know they had a sauna/jacuzzi till the last night even as we went to check it out, staff didn't made much effort to connect with their guests, however they're polite at all times. Lovely hotel just lack of service and no in room amenities for the type of hotel it is
Read More
juan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice hotel to stay
LAHCEN
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great service ,great staff
munesh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Loved everything about this hotel.
Shaid
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good experience overall great staff
Jay
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Superb views and excellent rooms. Great pool Poor service in restaurant, but great food.
Jamilah
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

.
BIN ABU HASSAN
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff here was exceptionally warm and friendly.
Kevin
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

High end hotels are usually a step above, but it's the staff and service that really makes the Grand Hyatt KL stand out. Special thanks to Navin at the front desk and Bridget and the team at their amazing breakfast buffet. Enjoyed a great dinner at Thirty8 with a most magical view of the lighted Petronas Towers. The sky walk makes getting to Bukit Bintang convenient and we found the KLCC park festive with Fashion Week happenings. We stayed here last summer and couldn't wait to see if it was just as good - we weren't disappointed. Highly recommend the Grand Hyatt KL.
Read More
Rizwan
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great hotel wonderfully located.
Michelle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was spacious. And is walkable to surrounding malls and attractions.
Bway wah
icon-Leisure
Leisure
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It’s nice place n convenient
Deborah
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Lovely hotel with a high standard. Good shopping and eating places near hotel.
Melanie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Amazing stay! Beautiful rooms, great views, fantastic breakfast, and absolutely wonderful staff. The pool was also wonderful. Highly recommend!
Madah
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Every thing is perfect
Jon
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Exceptional service, rooms excellent.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Grand Hyatt Kuala Lumpur

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Grand Hyatt Kuala Lumpur

Traveloka (161)
Other sources (953)
9.4
Exceptional
From 953 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Hyatt Kuala Lumpur

Number of reviews per page
20
40
Top reviews
WING TING
icon-Business
Business
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Not the most ideal for doorstep access to KLCC but still in a very central area
Aakash
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It has the most amazing skybar.
Andelka
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Spa, pool, clean room 👍
Kavitha
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent location with full view of Petronas twin tower and KLCC Park from the lobby and tower view room. Didn’t expect it to be that great.
Xavier
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It's a good hotel, however I felt there is a lack of customer service and customer experience in overall. We didn't know they had a sauna/jacuzzi till the last night even as we went to check it out, staff didn't made much effort to connect with their guests, however they're polite at all times. Lovely hotel just lack of service and no in room amenities for the type of hotel it is
Read More
juan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice hotel to stay
LAHCEN
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great service ,great staff
munesh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Loved everything about this hotel.
Shaid
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good experience overall great staff
Jay
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Superb views and excellent rooms. Great pool Poor service in restaurant, but great food.
Jamilah
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

.
BIN ABU HASSAN
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff here was exceptionally warm and friendly.
Kevin
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

High end hotels are usually a step above, but it's the staff and service that really makes the Grand Hyatt KL stand out. Special thanks to Navin at the front desk and Bridget and the team at their amazing breakfast buffet. Enjoyed a great dinner at Thirty8 with a most magical view of the lighted Petronas Towers. The sky walk makes getting to Bukit Bintang convenient and we found the KLCC park festive with Fashion Week happenings. We stayed here last summer and couldn't wait to see if it was just as good - we weren't disappointed. Highly recommend the Grand Hyatt KL.
Read More
Rizwan
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great hotel wonderfully located.
Michelle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was spacious. And is walkable to surrounding malls and attractions.
Bway wah
icon-Leisure
Leisure
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It’s nice place n convenient
Deborah
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Lovely hotel with a high standard. Good shopping and eating places near hotel.
Melanie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Amazing stay! Beautiful rooms, great views, fantastic breakfast, and absolutely wonderful staff. The pool was also wonderful. Highly recommend!
Madah
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Every thing is perfect
Jon
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Exceptional service, rooms excellent.
Number of reviews per page
20
40