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Hermess Hotel
Hotels
7.6
/10
Pleasant
182 reviews
What Guests Say About Their Stay
Shafinas sahudin
9.7
/ 10
Clean, beautiful, comfortable, nice room.
See original
Faizal Manap
8.5
/ 10
Good service and okay location
Cikpuan M.
8.8
/ 10
Location near skudai town and easy to find foods
Ahmad I. B. M. S.
9.7
/ 10
Incredible and so fantastic during my stay.
Laurel
10.0
/ 10
Hotel are easy to access to legoland,Sutera Mall.nearby have many good stalls and Massage shop.
In the Area
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51,53 & 55 Jalan Bestari 1/4, Taman Nusa Bestari, Nusajaya / Legoland, Johor Bahru, Johor, Malaysia, 81300
Main Facilities
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AC
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Hermess Hotel
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What's around Hermess Hotel
51,53 & 55 Jalan Bestari 1/4, Taman Nusa Bestari, Nusajaya / Legoland, Johor Bahru, Johor, Malaysia, 81300
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Location
Staying at Hermess Hotel is a good choice when you are visiting Nusajaya / Legoland.
About Hermess Hotel
Have fun with various entertaining facilities for you and the whole family at Hermess Hotel, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Hermess Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hermess Hotel.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Hermess Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Hermess Hotel is the right place to stay.
All facilities in Hermess Hotel
Common Space
Lobby
Accommodation Services
Exterior
Bedroom
In-room Facilities
- Bathtub
- Cable TV
- Desk
- Kitchenette
- Minibar
- Shower
- TV
General
- AC
- Family room
- Heater
- Non-smoking room
- Smoking area
- Smoke-free
Hotel Services
- Front desk
- 24-hour Receptionist
- Mobile
- Multilingual staff
Connectivity
- Internet point
- Free WiFi
Accessibilty
- Disabled access friendly
- Accessible parking
Public Facilities
- Parking
Business Facilities
- Photocopier
Nearby Facilities
- Shops
Accommodation Policy & General Information in Hermess Hotel
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
Effective 1 September 2017, foreign nationals who stay at an accommodation premise in Malaysia are subject to a tourism tax of RM10 per room per night.
Tourism Tax
Tourism tax MYR 10.00 will be charged upon check-in (per room/per night).
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General Information
Popular Facilities | AC, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Available rooms at Hermess Hotel | 38 |
Number of floors in Hermess Hotel | 3 |
Another facilities in Hermess Hotel | Bathtub, Cable TV, Desk, Kitchenette, Minibar |
Frequently asked question in Hermess Hotel
What are available facilities at Hermess Hotel?
There are top facilites at Hermess Hotel such as AC, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hermess Hotel?
The standard check-in time at Hermess Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Hermess Hotel?
Hermess Hotel is a 3.0-star hotel.
How many floors does Hermess Hotel have?
Hermess Hotel has 3 floors.
How many rooms are available at Hermess Hotel?
Hermess Hotel has 38 rooms in total.
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More Reviews from Other Guests in Hermess Hotel
Overall Ratings & Reviews Hermess Hotel
Traveloka (85)
Other sources (97)
7.4
Pleasant
From 97 reviews
Cleanliness
7.6
Room Comfort
7.6
Location
7.4
Service and Facilites
7.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hermess Hotel
Number of reviews per page
20
40
Top reviews
Chee Kai
4.0
/10
Reviewed 115 week(s) ago
Expedia Group verified review
Shower heater casing not properly installed, wires were exposed. No lift. Toilet not able to flush. No security and car needed to park in darkside
Ong
Friends and Family
2.0
/10
Reviewed 177 week(s) ago
Hotels.com verified review
The photo in the hotel.com is not real want.
The marketing put fake photo. The hotel bed is too soft and the pillow also . I sleep for 1 night now whole body and neck pain .
Verified traveler
Business and Leisure
8.0
/10
Reviewed 241 week(s) ago
Expedia Group verified review
Facilities good
Carmen
Friends and Family Family
4.0
/10
Reviewed 314 week(s) ago
Expedia Group verified review
Booked a non-smoking room but the room has a lingering cigarette smell when we first entered the room. Room towels were old and bedsheets had stains on it.. Acceptable for budget travellers i feel.
Verified traveler
8.0
/10
Reviewed 331 week(s) ago
Hotels.com verified review
Everything was good except for the thin wall with gaps (windows). From the original design, it should be one big room but the owner divided it up to two rooms which the other end is a bigger window and the partition was not seal up properly with the window glass, leaving some gap there. You could hear the opposite room talking, sneezing, coughing and the phone ringing and vibrating the whole night. you can also smell the coffee they make in the morning... please do something about it. :(
Read More
Emily
Friends and Family Family
8.0
/10
Reviewed 346 week(s) ago
Expedia Group verified review
My family feedback the staff in duty is not so friendly
Prabakaran
2.0
/10
Reviewed 357 week(s) ago
Hotels.com verified review
Staff not aware of hotel.com reservations
Verified traveler
8.0
/10
Reviewed 376 week(s) ago
Expedia Group verified review
Comfortable and quite place..easy to go anywhere..jusco..jb town even easy to looking for food
Laurel
10.0
/10
Reviewed 392 week(s) ago
Expedia Group verified review
Hotel are easy to access to legoland,Sutera Mall.nearby have many good stalls and Massage shop.
Verified traveler
10.0
/10
Reviewed 396 week(s) ago
Expedia Group verified review
It's a good hotel, worth the money. The room was clean and the bed and pillows were amazing, totally had the best sleep. The staffs were friendly and polite.
SL
4.0
/10
Reviewed 399 week(s) ago
Expedia Group verified review
room is dark
the bathroom wall broken and pipes exposed
the sink cabinet has spoilt and the door will drop off when try to open
overall poor
Jenice
8.0
/10
Reviewed 413 week(s) ago
Expedia Group verified review
Staffs were helpful and friendly! Able to recommend food delivery at the hotel reception. Was rather out of the way, not centralised area of JB. Though its quiet and not much traffic around the area! Did not provide a tissue box and the tv had some problems with connecting.
Kent
6.0
/10
Reviewed 422 week(s) ago
Hotels.com verified review
We stay in family room(201) with 1 king & 1 single bed. Beds are good, but water heater is out of order. Some lights are not in working order. No window.
Liang
8.0
/10
Reviewed 426 week(s) ago
Hotels.com verified review
Nice and comfortable
Edward Lim
4.0
/10
Reviewed 428 week(s) ago
Hotels.com verified review
i hate the toilet. No glass shower screen. When taking shower water splatter all over the toilet. Advertisement did not state windowless room. Really hate windowless room. This hotel is basically a conversion of 3 storey shop lots to hotel. Pictures shown in Hotels.com ad not same as actual. Don't be fooled by photos posted.
Gary
2.0
/10
Reviewed 436 week(s) ago
Expedia Group verified review
This is the worst hotel we have ever paid for! My friend and I tried to check in at hotel at midnight but noticed booked the wrong date at one day before. Although the hotel checked that they do have room available, they refused to provide us the room out of goodwill and turned us away. I requested to the staff that I wish to talk to the manager over the phone but the manager hanged up even before I get to speak! What kind of customer service is this?!? We will definitely not book this hotel again! So unprofessional and not customer-oriented!
Read More
johnny
8.0
/10
Reviewed 438 week(s) ago
Expedia Group verified review
Yes is clean and includes toiletries such as toothbrush n paste ... you need key card to access into the hotel.
Your need to have car to move around that area.
LUVENIA
8.0
/10
Reviewed 448 week(s) ago
Hotels.com verified review
Everything was great except the condition and cleanliness of bath towels and no tissues provided. Being only a 3 storeys hotel there are no lifts, so be prepared to climb stairs.
Verified traveler
8.0
/10
Reviewed 448 week(s) ago
Hotels.com verified review
Pleasant
Nice Stay
6.0
/10
Reviewed 464 week(s) ago
Hotels.com verified review
Generally ok.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Hermess Hotel
Traveloka (85)
Other sources (97)
7.4
Pleasant
From 97 reviews
Cleanliness
7.6
Room Comfort
7.6
Location
7.4
Service and Facilites
7.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hermess Hotel
Number of reviews per page
20
40
Top reviews
Chee Kai
4.0
/10
Reviewed 115 week(s) ago
Expedia Group verified review
Shower heater casing not properly installed, wires were exposed. No lift. Toilet not able to flush. No security and car needed to park in darkside
Ong
Friends and Family
2.0
/10
Reviewed 177 week(s) ago
Hotels.com verified review
The photo in the hotel.com is not real want.
The marketing put fake photo. The hotel bed is too soft and the pillow also . I sleep for 1 night now whole body and neck pain .
Verified traveler
Business and Leisure
8.0
/10
Reviewed 241 week(s) ago
Expedia Group verified review
Facilities good
Carmen
Friends and Family Family
4.0
/10
Reviewed 314 week(s) ago
Expedia Group verified review
Booked a non-smoking room but the room has a lingering cigarette smell when we first entered the room. Room towels were old and bedsheets had stains on it.. Acceptable for budget travellers i feel.
Verified traveler
8.0
/10
Reviewed 331 week(s) ago
Hotels.com verified review
Everything was good except for the thin wall with gaps (windows). From the original design, it should be one big room but the owner divided it up to two rooms which the other end is a bigger window and the partition was not seal up properly with the window glass, leaving some gap there. You could hear the opposite room talking, sneezing, coughing and the phone ringing and vibrating the whole night. you can also smell the coffee they make in the morning... please do something about it. :(
Read More
Emily
Friends and Family Family
8.0
/10
Reviewed 346 week(s) ago
Expedia Group verified review
My family feedback the staff in duty is not so friendly
Prabakaran
2.0
/10
Reviewed 357 week(s) ago
Hotels.com verified review
Staff not aware of hotel.com reservations
Verified traveler
8.0
/10
Reviewed 376 week(s) ago
Expedia Group verified review
Comfortable and quite place..easy to go anywhere..jusco..jb town even easy to looking for food
Laurel
10.0
/10
Reviewed 392 week(s) ago
Expedia Group verified review
Hotel are easy to access to legoland,Sutera Mall.nearby have many good stalls and Massage shop.
Verified traveler
10.0
/10
Reviewed 396 week(s) ago
Expedia Group verified review
It's a good hotel, worth the money. The room was clean and the bed and pillows were amazing, totally had the best sleep. The staffs were friendly and polite.
SL
4.0
/10
Reviewed 399 week(s) ago
Expedia Group verified review
room is dark
the bathroom wall broken and pipes exposed
the sink cabinet has spoilt and the door will drop off when try to open
overall poor
Jenice
8.0
/10
Reviewed 413 week(s) ago
Expedia Group verified review
Staffs were helpful and friendly! Able to recommend food delivery at the hotel reception. Was rather out of the way, not centralised area of JB. Though its quiet and not much traffic around the area! Did not provide a tissue box and the tv had some problems with connecting.
Kent
6.0
/10
Reviewed 422 week(s) ago
Hotels.com verified review
We stay in family room(201) with 1 king & 1 single bed. Beds are good, but water heater is out of order. Some lights are not in working order. No window.
Liang
8.0
/10
Reviewed 426 week(s) ago
Hotels.com verified review
Nice and comfortable
Edward Lim
4.0
/10
Reviewed 428 week(s) ago
Hotels.com verified review
i hate the toilet. No glass shower screen. When taking shower water splatter all over the toilet. Advertisement did not state windowless room. Really hate windowless room. This hotel is basically a conversion of 3 storey shop lots to hotel. Pictures shown in Hotels.com ad not same as actual. Don't be fooled by photos posted.
Gary
2.0
/10
Reviewed 436 week(s) ago
Expedia Group verified review
This is the worst hotel we have ever paid for! My friend and I tried to check in at hotel at midnight but noticed booked the wrong date at one day before. Although the hotel checked that they do have room available, they refused to provide us the room out of goodwill and turned us away. I requested to the staff that I wish to talk to the manager over the phone but the manager hanged up even before I get to speak! What kind of customer service is this?!? We will definitely not book this hotel again! So unprofessional and not customer-oriented!
Read More
johnny
8.0
/10
Reviewed 438 week(s) ago
Expedia Group verified review
Yes is clean and includes toiletries such as toothbrush n paste ... you need key card to access into the hotel.
Your need to have car to move around that area.
LUVENIA
8.0
/10
Reviewed 448 week(s) ago
Hotels.com verified review
Everything was great except the condition and cleanliness of bath towels and no tissues provided. Being only a 3 storeys hotel there are no lifts, so be prepared to climb stairs.
Verified traveler
8.0
/10
Reviewed 448 week(s) ago
Hotels.com verified review
Pleasant
Nice Stay
6.0
/10
Reviewed 464 week(s) ago
Hotels.com verified review
Generally ok.
Number of reviews per page
20
40