Does Hotel Austin Paradise @ Pulai Utama provide parking?

Yes, Hotel Austin Paradise @ Pulai Utama provides parking. Please confirm details directly with the hotel.

Does Hotel Austin Paradise @ Pulai Utama provide early check-in?

Yes, early check-in is available at Hotel Austin Paradise @ Pulai Utama, subject to availability. Please contact the hotel directly to arrange this.

Does Hotel Austin Paradise @ Pulai Utama provide late check-out?

Yes, late check-out is available at Hotel Austin Paradise @ Pulai Utama, subject to availability. Please contact the hotel directly to arrange this.

What do past guests say about Hotel Austin Paradise @ Pulai Utama?

Hotel Austin Paradise @ Pulai Utama is well-known for its Cleanliness, Location, Service and Facilites, as reviewed by verified Traveloka guests.

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Hotel Austin Paradise @ Pulai Utama

Name: Hotel Austin Paradise @ Pulai Utama
Address: No 75, 77 & 79, Jalan Pulai 7, Taman Pulai Utama, Pulai, Johor Bahru, Johor, Malaysia, 81300, No 75, 77 & 79, Jalan Pulai 7, Taman Pulai Utama, Johor, 81300, Malaysia
Rating: 8

Hotels

8.0

/10

Very Good

71 reviews

What Guests Say About Their Stay

Zhang S. L.

9.7

/ 10

Clean room, good location and good service

Julz

10.0

/ 10

Everything is brand new so there were no problems. The room and its bathroom are very clean. But if I decide to stay there again, I will request for a room that is not facing the main road as it gets noisy at night, could not sleep well at night with the cars noises. Another complaint is one of the staff at the front desk was not that friendly, did not greet properly, I don't remember his name but he should treat his visitors equally regardless our races or our religious beliefs.

In the Area

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No 75, 77 & 79, Jalan Pulai 7, Taman Pulai Utama, Pulai, Johor Bahru, Johor, Malaysia, 81300

Main Facilities

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named Hotel Austin Paradise - Pulai Utama Hotel Austin Paradise @ Pulai Utama is located in area / city Pulai. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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What's around Hotel Austin Paradise @ Pulai Utama

No 75, 77 & 79, Jalan Pulai 7, Taman Pulai Utama, Pulai, Johor Bahru, Johor, Malaysia, 81300

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Lobby Hotel Austin Paradise @ Pulai Utama

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Discover More About Hotel Austin Paradise @ Pulai Utama

note: hotel was previously named Hotel Austin Paradise - Pulai Utama

Location

Hotel Austin Paradise @ Pulai Utama is located in area / city Pulai.

About Hotel Austin Paradise @ Pulai Utama

Have fun with various entertaining facilities for you and the whole family at Hotel Austin Paradise @ Pulai Utama, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Hotel Austin Paradise @ Pulai Utama is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Austin Paradise @ Pulai Utama.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel Austin Paradise @ Pulai Utama is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Austin Paradise @ Pulai Utama is the right place to stay.

All facilities in Hotel Austin Paradise @ Pulai Utama

Common Space

Lobby

Exterior

Bedroom

In-room Bathroom

Public Facilities

Parking
Early check-in
Elevator
Late check-out
WiFi in public area

General

AC
Family room
Heater
Non-smoking room

In-room Facilities

Desk
Hairdryer
Shower
TV

Hotel Services

Front desk
24-hour Receptionist
Mobile
Multilingual staff

Nearby Facilities

ATM/Banking
Grocery
Supermarket

Connectivity

LAN Internet
Free WiFi

Accessibilty

Disabled access friendly

Accommodation Policy & General Information in Hotel Austin Paradise @ Pulai Utama

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book

Additional Policy

Superior Single (10.10 Superior Single Guaranteed Free Upgrade to Superior Deluxe Room, Only booking made from 1st - 10th October 2020)

General Information

Popular Facilities	AC, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at Hotel Austin Paradise @ Pulai Utama	40
Number of floors in Hotel Austin Paradise @ Pulai Utama	2
Another facilities in Hotel Austin Paradise @ Pulai Utama	Early check-in, Late check-out, WiFi in public area, Family room, Heater

Frequently asked question in Hotel Austin Paradise @ Pulai Utama

What are available facilities at Hotel Austin Paradise @ Pulai Utama?

There are top facilites at Hotel Austin Paradise @ Pulai Utama such as AC, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel Austin Paradise @ Pulai Utama?

The standard check-in time at Hotel Austin Paradise @ Pulai Utama is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of Hotel Austin Paradise @ Pulai Utama?

Hotel Austin Paradise @ Pulai Utama is a 3.0-star hotel.

How many floors does Hotel Austin Paradise @ Pulai Utama have?

Hotel Austin Paradise @ Pulai Utama has 2 floors.

How many rooms are available at Hotel Austin Paradise @ Pulai Utama?

Hotel Austin Paradise @ Pulai Utama has 40 rooms in total.

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More Reviews from Other Guests in Hotel Austin Paradise @ Pulai Utama

Overall Ratings & Reviews Hotel Austin Paradise @ Pulai Utama

Traveloka (60)

Other sources (11)

8.3

Very Good

From 60 reviews

Provided by travelers on

Cleanliness

8.5

Room Comfort

8.3

Meal

8.1

Location

8.4

Service and Facilites

8.4

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Traveler Reviews Hotel Austin Paradise @ Pulai Utama

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Customer reviews

Rusmiyati

Medical

8.5

/10

Reviewed 56 week(s) ago

The staff made me wait more than 30 minutes. They said they didn't receive my booking. I told them that never happened in my life before. I already paid and received the booking ID, but they were just lazy to check. I showed them the email booking ID and app that showed I already booked the room and paid, but the guy kept on saying they didn't have it. I told him to check the booking ID, but they were just being lazy and asked me to pay again to book another room. After a while, he checked the paper itinerary booking, and I saw one of the papers had my booking. He said, "Let me check again." It is obvious the name and booking ID were there, had my name, and were exactly the same as my booking ID, yet they still wasted my time to wait. Seriously won't ever go to that hotel ever again. The room was okay, clean, but no soundproof.

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NOORRAZZLINA B. R.

9.7

/10

Reviewed 144 week(s) ago

Hotel bersih dan selesa....staff terbaik

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Cheah R. G.

8.9

/10

Reviewed 190 week(s) ago

Abit noisy at night sometimes till 1am in the morning, glass type bathroom, suitable for short stay only.

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Safiza u.

4.8

/10

Reviewed 310 week(s) ago

Room is too small even for 2 person..not suitable for family or friend to stay togas because they use glasses door for the toilet..

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Syahadah R. A.

6.4

/10

Reviewed 327 week(s) ago

Actually the hotel is so good, but one night I quite surprised when there’s a cockroach inside the room, how could it happened? But the cleaning service staff was very honest, when my little brother forgot the wallet during checkout he kept it on the receptionist.

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Suzannie a. G. K.

Family

8.5

/10

Reviewed 343 week(s) ago

This hotel is suitable for a short period of staying.

1 people find it helpful

Samsuryadi

Business

9.1

/10

Reviewed 348 week(s) ago

A pleasant experience guards the hotel. The concierge serves friendly and communicative. The hotel can be used as an alternative in Skudai.

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Dedy H. B. W.

Business

9.1

/10

Reviewed 349 week(s) ago

The room is clean, and the hotel is close to everywhere for eating. The only problem is that the acoustical barrier on the wall is not good enough to block noise from the street.

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Kusrini R.

Family

8.5

/10

Reviewed 362 week(s) ago

The place is clean ... comfortable ... friendly staff ... close to dining ... close to Aeron mall and close to UTM ... only grap is 7 ringgit

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Fikri A.

Family

8.5

/10

Reviewed 363 week(s) ago

Good, but a little noisy outside the hotel.

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ALFI SYAHRIZA

Family

9.7

/10

Reviewed 379 week(s) ago

The rooms are clean and nice, the bathrooms are clean. Good service for guests and strategic hotel location near culinary and shopping centers.

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Nuraisha samad

Family

8.5

/10

Reviewed 402 week(s) ago

Comfortable. Strategic place, easy to find food. Near with shopping mall.

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Zhang S. L.

Shopping and Culinary

9.7

/10

Reviewed 413 week(s) ago

Clean room, good location and good service

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Syahmardan Syahmardan

Family

9.4

/10

Reviewed 415 week(s) ago

Nice service and I love it!

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ZULAI D. B. A. G.

Family

6.3

/10

Reviewed 420 week(s) ago

Room is cramped, not worth the price.

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Juraini I.

Business

8.5

/10

Reviewed 429 week(s) ago

It's just okay for short stay...

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Djhorgi H.

Backpacking

9.7

/10

Reviewed 461 week(s) ago

Lovely place to stay for a couple of days

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.