NU Hotel @ KL Sentral

8.3
/10
Very Good
3,884 reviews

What Guests Say About Their Stay

Staff Friendliness (20)
Distance To City Center (19)
Room Space (17)
Accessibility (14)

E***A

9.4
/ 10
The room was clean and spacious, perfectly suitable for a couple, with toiletries and a mini fridge provided. The location is excellent, easily accessible to public transportation at KL Sentral and close to many tourist attractions. There are also plenty of restaurants and minimarts within walking distance. A deposit of RM50 was required upon my check-in on 28/8/2025, but since I didn’t have cash at the time, the staff was very helpful and understanding. She kindly reminded me to ensure the hotel access card was returned upon check-out.

m***m

10.0
/ 10
Very strategic location, close to KL Sentral, close to 24-hour dining places, quite spacious & clean rooms, cheap prices with strategic location & good facilities.
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k***o

10.0
/ 10
Hotel yang sangat dekat dengan Kuala Lumpur sentral, sekitar hotel pun banyak yang jual makanan dan banyak mini market. Harga hotel nya sangat murah tetapi hotelnya cukup nyaman. Senang nginep di Nu Hotel 👍.

Aprilia R. D.

9.7
/ 10
Memuaskan, lokasi strategis dekat dengan KL Sentral. Kamar hotel bersih dan nyaman. Kamar dibersihkan setiap hari, handuk diganti setiap hari. Di bawahnya banyak kedai makanan yang enak dan murah juga. Saya akan menginap di sini apabila saya ke Kuala Lumpur lagi.

Yuki M.

9.1
/ 10
nice design room, not so big but no so small room, enough for 2 adults, 1 child, and 1 baby. sadly I am given window room but no view outside. clean. big bed (king size). there's lift, shampoo, soap, shower cap, sanitary bag, hair dryer. no toothbrush and toothpaste. we got 2 free bottles of mineral water but no dispenser for free refill. easy check in although at 3am. next to abc bistro (open 24hrs), 7-eleven, 3min to nu sentral mall to go to kl sentral, monorail station is beside the hotel. and we can keep our luggage after check out.
In the Area
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No.37 Jalan Thambipillai, KL Sentral, Kuala Lumpur, Malaysia, 50470

Main Facilities

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AC
24-Hour Front Desk
Elevator
WiFi
Staying at NU Hotel @ KL Sentral is a good choice when you are visiting KL Sentral. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around NU Hotel @ KL Sentral

No.37 Jalan Thambipillai, KL Sentral, Kuala Lumpur, Malaysia, 50470
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Lobby NU Hotel @ KL Sentral
Exterior 2 NU Hotel @ KL Sentral

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NU Hotel @ KL Sentral Rates per Night

Wondering about NU Hotel @ KL Sentral hotel rates? You've come to the right place! NU Hotel @ KL Sentral room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best NU Hotel @ KL Sentral hotel rates? Traveloka is your go-to source for the latest deals and promotions.

NU Hotel @ KL Sentral Location & Address

Finding your way to NU Hotel @ KL Sentral is easy! NU Hotel @ KL Sentral is located at No.37 Jalan Thambipillai, KL Sentral, Kuala Lumpur, Malaysia, 50470. It's situated in the heart of Kuala Lumpur, known for its vibrant culture and convenient access to transportation. The hotel is approximately 3 km from the city center.

How to go to NU Hotel @ KL Sentral from Airport

Getting from the airport to NU Hotel @ KL Sentral is a breeze. There are several convenient options for hotel transfer, ensuring a smooth start to your stay. Here's how you can get from Kuala Lumpur International Airport (KUL) to the hotel:

  • Taxi (most direct): Taxis are readily available at the airport. The ride takes approximately 45-60 minutes, depending on traffic.
  • Ride Hailing (convenient): Services like Traveloka are available at the airport. This is a convenient option, and the ride takes approximately 45-60 minutes, depending on traffic.
  • KLIA Ekspres Train (fastest): The KLIA Ekspres train offers a direct and speedy route to KL Sentral station. From there, it's a short taxi or ride-hailing trip to the hotel. The train ride takes about 30 minutes.
  • Bus (most affordable): Airport buses are a budget-friendly option. They take longer than other options, with a travel time of around 1.5-2 hours.

Tips: For the most convenient route, consider the KLIA Ekspres train to KL Sentral, followed by a short ride-hailing trip to the hotel.

NU Hotel @ KL Sentral Reviews & Summary

Want to know what other travelers think about NU Hotel @ KL Sentral? Hotel reviews often highlight the hotel's excellent location and friendly service. Guests frequently praise the comfortable rooms and the convenient access to public transport.

NU Hotel @ KL Sentral offers a fantastic experience. The hotel's standout features include its modern design and proximity to key attractions. One guest raved, "The location was perfect, and the staff were incredibly helpful!" Book your stay today and experience it for yourself!

NU Hotel @ KL Sentral Room Types Available

NU Hotel @ KL Sentral offers a variety of hotel room type to suit every traveler's needs. Whether you're traveling solo, as a couple, or with family, you'll find a comfortable space to call your own. Here are some of the different hotel room types available:

  • Standard Room: Comfortable and well-equipped, perfect for solo travelers or couples.
  • Deluxe Room: Offers more space and often includes additional amenities.
  • Family Room: Designed to accommodate families, with extra beds or connecting rooms.
  • Suite: Provides a luxurious experience with separate living and sleeping areas.

Please note: Smoking and non-smoking rooms are available. Please inquire about pet-friendly options and any associated charges.

Hotel Facilities in NU Hotel @ KL Sentral

NU Hotel @ KL Sentral provides a range of hotel amenities to enhance your stay. From relaxation to recreation, you'll find everything you need for a comfortable and enjoyable experience. Here's a look at the hotel facilities:

  • Swimming Pool: Take a refreshing dip in the outdoor pool.
  • Fitness Center: Stay active with a workout in the well-equipped gym.
  • Restaurant: Enjoy delicious meals at the hotel's restaurant.
  • Free Wi-Fi: Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in NU Hotel @ KL Sentral

Indulge in a delightful culinary experience at NU Hotel @ KL Sentral. The hotel offers a variety of dining options to satisfy your cravings. Here's what you can expect:

  • Restaurant Name: Offers a diverse menu with local and international dishes.
    • Cuisine: Malaysian and International
    • Buffet Info: Buffet breakfast is available daily. Price per person: ₱500
    • Signature Dishes: Nasi Lemak, Chicken Satay
  • Cafe Name: A cozy cafe serving coffee, pastries, and light meals.
    • Cuisine: Cafe fare
    • Opening Hours: 7:00 AM - 10:00 PM

NU Hotel @ KL Sentral Airport pickups and How to Book

For a hassle-free arrival, NU Hotel @ KL Sentral offers airport pick-up services. This convenient option ensures a smooth transfer from the airport to the hotel. Here's how to book:

  • Contact the hotel in advance: Inform the hotel of your flight details and arrival time.
  • Booking: You can book airport pick-up through the hotel's website or by contacting their reception.
  • Advance Notice: It's recommended to book at least 24 hours in advance to secure your transfer.

Nearby MRT Station & Bus Stops

Getting around Kuala Lumpur from NU Hotel @ KL Sentral is easy with convenient access to public transport. Here's a guide to nearby MRT stations and bus stops:

  • KL Sentral Station (0.5 km): This is a major transportation hub, offering access to MRT, KTM Komuter, and other public transport options.
  • Tun Sambanthan Monorail Station (1 km): Provides access to the monorail line, connecting you to various parts of the city.
  • Bus Stops: Numerous bus stops are located within walking distance, offering access to various bus routes.
  • Payment: You can use Touch 'n Go cards or purchase single-journey tickets at the stations.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near NU Hotel @ KL Sentral? Kuala Lumpur offers a variety of nearby activities for families and kids. Here are some attractions:

  • Petronas Twin Towers (3 km): Iconic skyscrapers offering stunning city views. Entry fee: ₱1,000
  • KLCC Park (3 km): A beautiful park with a playground and splash pool. Entry: Free
  • Aquaria KLCC (3 km): An underwater aquarium with diverse marine life. Entry fee: ₱800
  • Islamic Arts Museum Malaysia (2 km): Explore Islamic art and culture. Entry fee: ₱300
  • National Museum of Malaysia (4 km): Discover Malaysian history and culture. Entry fee: ₱200

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near NU Hotel @ KL Sentral (Kuala Lumpur)

Explore the local food scene near NU Hotel @ KL Sentral. You'll find a variety of nearby dining options to satisfy your cravings. Here are some recommendations:

Cafes/ Restaurants:

  • PappaRich: A popular Malaysian chain serving local favorites.
  • Madam Kwan's: Known for its delicious Nasi Lemak and other Malaysian dishes.
  • Old Town White Coffee: A classic Malaysian cafe offering coffee and light meals.

Local Streetfood:

  • Hainanese Chicken Rice: A must-try dish with tender chicken and fragrant rice.
  • Laksa: A spicy noodle soup with various regional variations.
  • Kaya Toast: A classic breakfast dish with coconut jam and butter.
  • Satay: Grilled skewers of marinated meat served with peanut sauce.
  • Char Kway Teow: Stir-fried noodles with seafood and vegetables.

Shopping places near NU Hotel @ KL Sentral (Kuala Lumpur)

Enjoy some retail therapy near NU Hotel @ KL Sentral. Kuala Lumpur offers a variety of shopping places to suit your needs. Here are some options:

  • Mid Valley Megamall: A large shopping mall with a wide range of stores.
  • The Gardens Mall: A luxury shopping mall with high-end brands.
  • Central Market: A historic market offering local crafts and souvenirs.

Other Places to Stay Near NU Hotel @ KL Sentral

Looking for alternative accommodations near NU Hotel @ KL Sentral? Kuala Lumpur offers a wide range of hotels to suit every budget and preference. Here are some options:

Luxury/5–6 Star Hotels Nearby:

  • The Ritz-Carlton, Kuala Lumpur
  • Shangri-La Hotel, Kuala Lumpur
  • Four Seasons Hotel Kuala Lumpur

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Four-Star Hotels Nearby:

  • Impiana KLCC Hotel
  • DoubleTree by Hilton Hotel Kuala Lumpur
  • The Royale Chulan Kuala Lumpur

For 4-star:

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Three-Star Hotels Nearby:

  • Hotel Sentral KL @ KL Sentral Station
  • My Hotel @ Sentral
  • The PODs The Backpackers Home & Cafe

For 3-star:

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Hotel Availability & Reservations

Ready to book your stay at NU Hotel @ KL Sentral? Check hotel availability and make your reservations with ease. Traveloka offers a seamless booking experience, ensuring you get the best deals and a hassle-free process.

Book your stay through Traveloka today and enjoy a comfortable and convenient stay at NU Hotel @ KL Sentral!

All facilities in NU Hotel @ KL Sentral

Lobby NU Hotel @ KL Sentral
Lobby
Exterior NU Hotel @ KL Sentral
Exterior
Bedroom NU Hotel @ KL Sentral
Bedroom
In-room Bathroom NU Hotel @ KL Sentral
In-room Bathroom

Hotel Services

  • Bellhop
  • Concierge
  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Tours

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Hairdryer
  • In-room safe
  • Minibar
  • TV

General

  • AC
  • Family room
  • Heater
  • Non-smoking room

Accessibilty

  • Accessible bathroom
  • Accessible path of travel
  • In-room accessibility

Public Facilities

  • Elevator
  • Safety deposit box
  • WiFi in public area

Connectivity

  • Free WiFi

Business Facilities

  • Photocopier

Accommodation Policy & General Information in NU Hotel @ KL Sentral

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:30
Check-out:
Before 12:00

General Check-in Instructions

Hotel has 4 units of electric car charging station on site located at the basement parking of The Canvas Hotel.
Effective 1st January 2026, the Selangor state government introduce a new Sustainability Tax (Fi Kelestarian) RM5 PER ROOM PER NIGHT that must be collected by hotels from guests upon check-in as part of an effort to support sustainable tourism, environmental conservation and the state’s tourism infrastructure.

Minimum Age Policy

Minimum age to check-in is 21. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:30 - to 12:00
Available rooms at NU Hotel @ KL Sentral
92
Number of floors in NU Hotel @ KL Sentral
5
Another facilities in NU Hotel @ KL Sentral
Bellhop, Concierge, Express check-in, Express check-out, 24-hour Receptionist

Frequently asked question in NU Hotel @ KL Sentral

What are available facilities at NU Hotel @ KL Sentral?
There are top facilites at NU Hotel @ KL Sentral such as AC, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at NU Hotel @ KL Sentral?
The standard check-in time at NU Hotel @ KL Sentral is starting from From 14:30 while the latest check-out time is at Before 12:00
What is the star rating of NU Hotel @ KL Sentral?
NU Hotel @ KL Sentral is a 2.0-star hotel.
How many floors does NU Hotel @ KL Sentral have?
NU Hotel @ KL Sentral has 5 floors.
How many rooms are available at NU Hotel @ KL Sentral?
NU Hotel @ KL Sentral has 92 rooms in total.
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More Reviews from Other Guests in NU Hotel @ KL Sentral

Overall Ratings & Reviews NU Hotel @ KL Sentral

Traveloka (2,895)
Other sources (989)
8.5
Very Good
From 2,895 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.5

Meal

7.4

Location

9.0

Service and Facilites

8.3

People often mention about NU Hotel @ KL Sentral
All
Staff Friendliness (17)
Bedroom (16)
Distance to City Center (15)
Accessibility (15)
Room Space (14)
Bathroom (13)
Surroundings (12)
Wifi (12)
Check-in/out Time (12)
Family Friendly (11)
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Traveler Reviews NU Hotel @ KL Sentral

Number of reviews per page
20
40
Customer reviews
A***y
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Thank God, we were allowed early check-in, and breakfast could be replaced with sahur. The front desk staff were friendly and helpful.
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F***s
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 week(s) ago
Good budget hotel. Affordable and definitely very accessible. Recommended if you are under a budget.
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Norsal J.
icon-Medical
Medical
icon-origin-TRAVELOKA
6.8
/10
Reviewed 10 week(s) ago
The hotel does not provide toothbrushes.
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Accommodation's Reply
08 Feb 2026
We apologize for any inconvenience caused by the absence of toothbrushes. While we provide basic amenities, toothbrushes are not currently included, but your comment is valuable, and we will take it into consideration for future improvements.
Hoong S. P.
icon-origin-TRAVELOKA
6.6
/10
Reviewed 10 week(s) ago
Room no windows. No tissue.& slipper.
1 people find it helpful
Accommodation's Reply
08 Feb 2026
We apologize for the inconvenience caused by the lack of a window, tissues, and slippers in your room. Your comments are important to us, and we will review our room amenities and descriptions to ensure a better experience for future guests.
S***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Clean and close to everything. The staff is also polite and friendly.
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1 people find it helpful
Accommodation's Reply
08 Feb 2026
We’re delighted to hear that you found our hotel clean, conveniently located, and enjoyed the friendliness of our staff. Your feedback is greatly appreciated, and we look forward to welcoming you back for another comfortable stay.
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 12 week(s) ago
maybe the bathroom partition can be longer, bcos every time take bath .....the toilet floor will get wet.
1 people find it helpful
Accommodation's Reply
08 Feb 2026
We appreciate your suggestion regarding the bathroom partition. We understand that a longer partition could help keep the floor dry, and we will review this with our team to explore possible improvements for our guests’ comfort.
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 14 week(s) ago
It was a pleasant stay at the hotel. The staff are friendly and helpful. It is also near the main transport center.
1 people find it helpful
Accommodation's Reply
22 Feb 2026
Thank you for your kind feedback! We’re delighted to hear that you had a pleasant stay with us and found our staff friendly and helpful. It’s also great to know that our location near the main transport centre made your trip more convenient. We truly appreciate your support and look forward to welcoming you back again soon!
G***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
Yesterday, I took a standard room, but I was very grateful to be given one with a window. The bed was spacious. The air conditioning worked well, the toilet was clean, and the electric kettle worked perfectly. Everything was comfortable for the price.
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2 people find it helpful
Accommodation's Reply
22 Feb 2026
Thank you so much for your wonderful review 😊 We always strive to provide the best comfort at the most reasonable price, and your feedback means a lot to us. We hope to welcome you back again on your next visit!
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
Would be good if could provide bath gel mounted in shower rather than give mini bottles; had to trouble housekeeping for more. Also provide a shelf in shower area; had to put my personal toiletries on floor, not hygienic.
1 people find it helpful
Accommodation's Reply
22 Feb 2026
Thank you for your thoughtful feedback. We also value your comment about installing a shelf in the shower area. We understand that placing personal toiletries on the floor is not ideal or hygienic, and this is a very helpful suggestion for improving guest comfort. Thank you for sharing your experience with us. We hope to welcome you back for an even better stay in the future.
Christie D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 21 week(s) ago
The staff, the room, the location, 3 major points are all good. Also, the room price is reasonable enough. The check-in and check-out process is also smooth. I really appreciate the staff who assisted me when I checked in, I forgot her name. I came November 8 around 5:30 PM, the staff was pretty, slim figure, not wearing glasses or mask.
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1 people find it helpful
Accommodation's Reply
22 Feb 2026
Thank you so much for your wonderful and detailed feedback! We’re truly happy to hear that you were satisfied with the staff, the room, and our location Thank you again for choosing to stay with us. We look forward to welcoming you back on your next visit!
James N.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 27 week(s) ago
Strategic location as it is just a few meters away from Monorail station and KL Sentral. Street foods especially the mamak are aplenty.
1 people find it helpful
Accommodation's Reply
22 Feb 2026
Thank you for your great feedback! We truly appreciate your kind words and look forward to welcoming you back again soon!
E***A
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 30 week(s) ago
The room was clean and spacious, perfectly suitable for a couple, with toiletries and a mini fridge provided. The location is excellent, easily accessible to public transportation at KL Sentral and close to many tourist attractions. There are also plenty of restaurants and minimarts within walking distance. A deposit of RM50 was required upon my check-in on 28/8/2025, but since I didn’t have cash at the time, the staff was very helpful and understanding. She kindly reminded me to ensure the hotel access card was returned upon check-out.
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1 people find it helpful
Accommodation's Reply
22 Feb 2026
Thank you so much for your detailed and positive feedback! We’re also glad that our staff could assist you with the RM50 deposit and ensure a smooth check-out process. Your kind words about their helpfulness and understanding will surely be shared with them — it means a lot to our team. We truly appreciate your feedback and look forward to welcoming you back on your next visit!
t***s
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 30 week(s) ago
It nears KL sentral , receptionist is friendly, the room is neat, tidy, clean. Aircon works well, hot water flows very well, TV is available but still need plug adapter. Kiblat guide is available. Soap annd sampoo are available, dont forget bring your toothbrush and toothpaste. Near 24hours restaurant.. near mosque
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Accommodation's Reply
22 Feb 2026
Thank you for your detailed feedback! We’re glad to hear that you enjoyed our convenient location near KL Sentral, and that our receptionist made a friendly impression. We look forward to welcoming you back for another comfortable stay!
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 32 week(s) ago
Easy access to KL Sentral and NU Sentral Mall... Enjoyable culinary shopping. The hotel is clean and comfortable. I'll be back again. I checked in at 10 p.m. and it was still fine and safe.
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1 people find it helpful
Accommodation's Reply
22 Feb 2026
Thank you for your feedback! We’re glad you found our location convenient, close to KL Sentral. We also appreciate your comments about our service and will continue working to improve the experience for all our guests. We hope to welcome you back for an even better stay next time!
S***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 36 week(s) ago
It's comfortable to be able to rest here. If I ever go back, I'll be able to come here again.
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1 people find it helpful
Accommodation's Reply
22 Feb 2026
Thank you for your feedback! We’re glad you found our location convenient, close to KL Sentral. We also appreciate your comments about our service and will continue working to improve the experience for all our guests. We hope to welcome you back for an even better stay next time!
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 40 week(s) ago
The hotel is very clean, close to KL Sentral so it's easy to get anywhere, besides there is a restaurant with nasi kandar and roti Caney 👍😁
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1 people find it helpful
Accommodation's Reply
22 Feb 2026
Thank you for your feedback! We’re glad you found our location convenient, close to KL Sentral. We also appreciate your comments about our service and will continue working to improve the experience for all our guests. We hope to welcome you back for an even better stay next time!
Michelina
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 43 week(s) ago
Good location. Near to the Kuala Lumpur station and the service was OK.
1 people find it helpful
Accommodation's Reply
22 Feb 2026
Thank you for your feedback! We’re glad you found our location convenient, close to KL Sentral. We also appreciate your comments about our service and will continue working to improve the experience for all our guests. We hope to welcome you back for an even better stay next time!
N***h
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 47 week(s) ago
I am very happy in nu hotel kuala lumpur. I will come again to NU hotel if I visit Kuala Lumpur. Will bring my brother to stay here. Thank you.
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Accommodation's Reply
22 Feb 2026
Thank you for your feedback! We’re glad you found our location convenient, close to KL Sentral. We also appreciate your comments about our service and will continue working to improve the experience for all our guests. We hope to welcome you back for an even better stay next time!
S***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 60 week(s) ago
The room is not clean enough in my opinion (especially under the bed, it was filthy. I won't mind if it was only dust, but there were snack packaging, hair ties, tissues. Like it wasn't cleaned for a really long time. If you're wondering, my lipstick rolled under there). Other than that, it was okay. Not soundproof enough, but it was expexted for a 2 star hotel.
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4 people find it helpful
D***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 63 week(s) ago
Good staff and clean hotel. The cleanning service 4 floor is so helpful and kind. I forgot his name 😔
2 people find it helpful
Number of reviews per page
20
40

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Bedroom 4 NU Hotel @ KL Sentral

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews NU Hotel @ KL Sentral

Traveloka (2,895)
Other sources (989)
8.5
Very Good
From 2,895 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.5

Meal

7.4

Location

9.0

Service and Facilites

8.3

People often mention about NU Hotel @ KL Sentral
All
Staff Friendliness (17)
Bedroom (16)
Distance to City Center (15)
Accessibility (15)
Room Space (14)
Bathroom (13)
Surroundings (12)
Wifi (12)
Check-in/out Time (12)
Family Friendly (11)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews NU Hotel @ KL Sentral

Number of reviews per page
20
40
Customer reviews
A***y
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Thank God, we were allowed early check-in, and breakfast could be replaced with sahur. The front desk staff were friendly and helpful.
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F***s
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 week(s) ago
Good budget hotel. Affordable and definitely very accessible. Recommended if you are under a budget.
Find this review helpful?
Norsal J.
icon-Medical
Medical
icon-origin-TRAVELOKA
6.8
/10
Reviewed 10 week(s) ago
The hotel does not provide toothbrushes.
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Accommodation's Reply
08 Feb 2026
We apologize for any inconvenience caused by the absence of toothbrushes. While we provide basic amenities, toothbrushes are not currently included, but your comment is valuable, and we will take it into consideration for future improvements.
Hoong S. P.
icon-origin-TRAVELOKA
6.6
/10
Reviewed 10 week(s) ago
Room no windows. No tissue.& slipper.
1 people find it helpful
Accommodation's Reply
08 Feb 2026
We apologize for the inconvenience caused by the lack of a window, tissues, and slippers in your room. Your comments are important to us, and we will review our room amenities and descriptions to ensure a better experience for future guests.
S***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Clean and close to everything. The staff is also polite and friendly.
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1 people find it helpful
Accommodation's Reply
08 Feb 2026
We’re delighted to hear that you found our hotel clean, conveniently located, and enjoyed the friendliness of our staff. Your feedback is greatly appreciated, and we look forward to welcoming you back for another comfortable stay.
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 12 week(s) ago
maybe the bathroom partition can be longer, bcos every time take bath .....the toilet floor will get wet.
1 people find it helpful
Accommodation's Reply
08 Feb 2026
We appreciate your suggestion regarding the bathroom partition. We understand that a longer partition could help keep the floor dry, and we will review this with our team to explore possible improvements for our guests’ comfort.
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 14 week(s) ago
It was a pleasant stay at the hotel. The staff are friendly and helpful. It is also near the main transport center.
1 people find it helpful
Accommodation's Reply
22 Feb 2026
Thank you for your kind feedback! We’re delighted to hear that you had a pleasant stay with us and found our staff friendly and helpful. It’s also great to know that our location near the main transport centre made your trip more convenient. We truly appreciate your support and look forward to welcoming you back again soon!
G***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
Yesterday, I took a standard room, but I was very grateful to be given one with a window. The bed was spacious. The air conditioning worked well, the toilet was clean, and the electric kettle worked perfectly. Everything was comfortable for the price.
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2 people find it helpful
Accommodation's Reply
22 Feb 2026
Thank you so much for your wonderful review 😊 We always strive to provide the best comfort at the most reasonable price, and your feedback means a lot to us. We hope to welcome you back again on your next visit!
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
Would be good if could provide bath gel mounted in shower rather than give mini bottles; had to trouble housekeeping for more. Also provide a shelf in shower area; had to put my personal toiletries on floor, not hygienic.
1 people find it helpful
Accommodation's Reply
22 Feb 2026
Thank you for your thoughtful feedback. We also value your comment about installing a shelf in the shower area. We understand that placing personal toiletries on the floor is not ideal or hygienic, and this is a very helpful suggestion for improving guest comfort. Thank you for sharing your experience with us. We hope to welcome you back for an even better stay in the future.
Christie D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 21 week(s) ago
The staff, the room, the location, 3 major points are all good. Also, the room price is reasonable enough. The check-in and check-out process is also smooth. I really appreciate the staff who assisted me when I checked in, I forgot her name. I came November 8 around 5:30 PM, the staff was pretty, slim figure, not wearing glasses or mask.
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1 people find it helpful
Accommodation's Reply
22 Feb 2026
Thank you so much for your wonderful and detailed feedback! We’re truly happy to hear that you were satisfied with the staff, the room, and our location Thank you again for choosing to stay with us. We look forward to welcoming you back on your next visit!
James N.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 27 week(s) ago
Strategic location as it is just a few meters away from Monorail station and KL Sentral. Street foods especially the mamak are aplenty.
1 people find it helpful
Accommodation's Reply
22 Feb 2026
Thank you for your great feedback! We truly appreciate your kind words and look forward to welcoming you back again soon!
E***A
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 30 week(s) ago
The room was clean and spacious, perfectly suitable for a couple, with toiletries and a mini fridge provided. The location is excellent, easily accessible to public transportation at KL Sentral and close to many tourist attractions. There are also plenty of restaurants and minimarts within walking distance. A deposit of RM50 was required upon my check-in on 28/8/2025, but since I didn’t have cash at the time, the staff was very helpful and understanding. She kindly reminded me to ensure the hotel access card was returned upon check-out.
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1 people find it helpful
Accommodation's Reply
22 Feb 2026
Thank you so much for your detailed and positive feedback! We’re also glad that our staff could assist you with the RM50 deposit and ensure a smooth check-out process. Your kind words about their helpfulness and understanding will surely be shared with them — it means a lot to our team. We truly appreciate your feedback and look forward to welcoming you back on your next visit!
t***s
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 30 week(s) ago
It nears KL sentral , receptionist is friendly, the room is neat, tidy, clean. Aircon works well, hot water flows very well, TV is available but still need plug adapter. Kiblat guide is available. Soap annd sampoo are available, dont forget bring your toothbrush and toothpaste. Near 24hours restaurant.. near mosque
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Accommodation's Reply
22 Feb 2026
Thank you for your detailed feedback! We’re glad to hear that you enjoyed our convenient location near KL Sentral, and that our receptionist made a friendly impression. We look forward to welcoming you back for another comfortable stay!
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 32 week(s) ago
Easy access to KL Sentral and NU Sentral Mall... Enjoyable culinary shopping. The hotel is clean and comfortable. I'll be back again. I checked in at 10 p.m. and it was still fine and safe.
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1 people find it helpful
Accommodation's Reply
22 Feb 2026
Thank you for your feedback! We’re glad you found our location convenient, close to KL Sentral. We also appreciate your comments about our service and will continue working to improve the experience for all our guests. We hope to welcome you back for an even better stay next time!
S***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 36 week(s) ago
It's comfortable to be able to rest here. If I ever go back, I'll be able to come here again.
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1 people find it helpful
Accommodation's Reply
22 Feb 2026
Thank you for your feedback! We’re glad you found our location convenient, close to KL Sentral. We also appreciate your comments about our service and will continue working to improve the experience for all our guests. We hope to welcome you back for an even better stay next time!
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 40 week(s) ago
The hotel is very clean, close to KL Sentral so it's easy to get anywhere, besides there is a restaurant with nasi kandar and roti Caney 👍😁
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1 people find it helpful
Accommodation's Reply
22 Feb 2026
Thank you for your feedback! We’re glad you found our location convenient, close to KL Sentral. We also appreciate your comments about our service and will continue working to improve the experience for all our guests. We hope to welcome you back for an even better stay next time!
Michelina
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 43 week(s) ago
Good location. Near to the Kuala Lumpur station and the service was OK.
1 people find it helpful
Accommodation's Reply
22 Feb 2026
Thank you for your feedback! We’re glad you found our location convenient, close to KL Sentral. We also appreciate your comments about our service and will continue working to improve the experience for all our guests. We hope to welcome you back for an even better stay next time!
N***h
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 47 week(s) ago
I am very happy in nu hotel kuala lumpur. I will come again to NU hotel if I visit Kuala Lumpur. Will bring my brother to stay here. Thank you.
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Accommodation's Reply
22 Feb 2026
Thank you for your feedback! We’re glad you found our location convenient, close to KL Sentral. We also appreciate your comments about our service and will continue working to improve the experience for all our guests. We hope to welcome you back for an even better stay next time!
S***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 60 week(s) ago
The room is not clean enough in my opinion (especially under the bed, it was filthy. I won't mind if it was only dust, but there were snack packaging, hair ties, tissues. Like it wasn't cleaned for a really long time. If you're wondering, my lipstick rolled under there). Other than that, it was okay. Not soundproof enough, but it was expexted for a 2 star hotel.
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4 people find it helpful
D***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 63 week(s) ago
Good staff and clean hotel. The cleanning service 4 floor is so helpful and kind. I forgot his name 😔
2 people find it helpful
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