Palm Beach Resort & Spa Labuan

Resorts
8.1
/10
Very Good
276 reviews

What Guests Say About Their Stay

W***h

10.0
/ 10
Overall stay, it was very fun and relaxing as we just done with our marathon last weekend. We got to rest in the spacious room including the bathtub for body recovery. We also played pickleball there and as a visitor/tourist, it's quite cheap and affordable, it's our third time staying here. Would recommend and will stay again next time. Since they’re far from the city, they’ve introduced many sports there that you could enjoy with additional fees (refer to their Insta & TikTok). Not to forget their breakfast buffet, they served lambs and beef steaks, it was so exceptionally fantastic. Not only we ate breakfast, we also have both lunch and dinner there since it was so yummy, I’d recommend to have their pizza, specifically Smoked Duck Pizza! Ohh also, every Tuesday the swimming pool will be open at 2pm, and I’d suggest for you to swim in the ocean! The waters are all clear and it's safe, just be careful for stingrays! Hehe

Suharuddin I.

8.8
/ 10
Very comfortable, friendly service, cleanliness kept.
See original

CONNIE C.

10.0
/ 10
The bed was super comfortable, staff were friendly, bathtub was awesome, and we had multiple choices of breakfast.

suriyati suriyati

8.8
/ 10
Comfortable and ideal for a relaxing holiday.
See original

azizah b. y.

8.5
/ 10
Worth for every penny, love it.
In the Area
See Map
Jalan Batu Manikar, Kampung Batu Manikar, Labuan, Batu Manikar Town, Persekutuan Labuan, Malaysia, 87000

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Palm Beach Resort & Spa Labuan is a resort is located at Batu Manikar Town. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Palm Beach Resort & Spa Labuan

Jalan Batu Manikar, Kampung Batu Manikar, Labuan, Batu Manikar Town, Persekutuan Labuan, Malaysia, 87000
Discover More Places
Lobby Palm Beach Resort & Spa Labuan
Exterior 2 Palm Beach Resort & Spa Labuan

Discover More About Palm Beach Resort & Spa Labuan

Discover Your Tropical Escape at Palm Beach Resort & Spa Labuan

Welcome to Palm Beach Resort & Spa Labuan, your premier destination for a memorable getaway in the beautiful Persekutuan Labuan, Malaysia. Nestled amidst stunning natural beauty, this resort offers a perfect blend of relaxation, adventure, and luxurious comfort. Whether you're planning a romantic escape, a family vacation, or a rejuvenating solo trip, Palm Beach Resort & Spa Labuan promises an unforgettable experience. Room rates at Palm Beach Resort & Spa Labuan start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Palm Beach Resort & Spa Labuan Location

Palm Beach Resort & Spa Labuan is ideally situated in the serene Batu Manikar Town, Labuan. Located approximately 15 kilometers from the main Labuan Town center, the resort offers a tranquil retreat away from the hustle and bustle, yet remains conveniently accessible. The journey from Labuan International Airport (LBU) to the resort typically takes around 20-30 minutes by car, making it a smooth transition from your flight to paradise. The atmosphere here is one of peaceful seclusion, with the gentle sound of waves and lush tropical greenery creating a truly idyllic setting. It's the perfect place to unwind and reconnect with nature, offering a sense of escape that is both refreshing and invigorating.

Palm Beach Resort & Spa Labuan Facilities & Services

Facilities for guests at Palm Beach Resort & Spa Labuan are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • Enjoy a refreshing dip in the resort's sparkling outdoor swimming pool, perfect for both adults and children.
  • Indulge in ultimate relaxation at the on-site spa and wellness center, offering a range of rejuvenating treatments and massages.
  • Keep the little ones entertained at the dedicated kids' club, providing a safe and fun environment for children.
  • Stay connected with complimentary Wi-Fi access throughout the resort.
  • Dine at the resort's exquisite restaurants and bars, offering a variety of culinary delights.
  • Take advantage of the free parking space available for guests arriving by car.
  • The resort offers a complimentary shuttle service to nearby shopping centers and key areas in Labuan Town, operating from 9:00 AM to 6:00 PM daily.

Palm Beach Resort & Spa Labuan Room Types

Discover a range of thoughtfully appointed accommodations designed to suit every traveler's preference. The room types of Palm Beach Resort & Spa Labuan include options for every need.
  • Deluxe Room:

    These comfortable rooms offer a serene Garden View and are available in smoking and non-smoking options. Some Deluxe Rooms feature a bathtub for added luxury.
  • Superior Room:

    Similar to the Deluxe Room, these rooms provide a peaceful Garden View and come in smoking and non-smoking variants. Bathtub availability may vary.
  • Ocean View Suite:

    Experience breathtaking vistas with our Ocean View Suites. These spacious suites offer stunning sea views and are exclusively non-smoking. A bathtub is a standard feature in all Ocean View Suites.
  • Family Suite:

    Perfect for families, these suites offer ample space and comfort, often with a Garden View. They are available in non-smoking options and may include a bathtub.
Palm Beach Resort & Spa Labuan is not a pet-friendly establishment, and pets are not permitted on the premises.

Palm Beach Resort & Spa Labuan Dining & Restaurants

Savor a delightful culinary journey at Palm Beach Resort & Spa Labuan, where diverse dining options await.
  • The Coral Restaurant:

    This main dining venue offers a lavish seafood buffet every Friday and Saturday evening, featuring the freshest catch of the day. Expect to spend approximately PHP 1,500 per person. The restaurant is open daily from 7:00 AM to 10:00 PM.
  • The Sunset Bar:

    Enjoy refreshing cocktails and light snacks while taking in spectacular sunset views. The Sunset Bar is open daily from 4:00 PM to 11:00 PM. Prices for drinks range from PHP 300 to PHP 500.
  • The Coffee Corner:

    A cozy spot for a quick bite or a cup of coffee. Open daily from 8:00 AM to 6:00 PM, with pastries and sandwiches priced around PHP 200-300.

Palm Beach Resort & Spa Labuan Nearby Attractions and Activities

Explore the captivating attractions and engaging activities that surround Palm Beach Resort & Spa Labuan in the Batu Manikar Town and Labuan area.
  • Labuan Marine Museum:

    Discover the rich marine biodiversity of the region and learn about the local aquatic life.
  • Surrender Point:

    A historical landmark commemorating the end of World War II in Borneo.
  • Labuan War Cemetery:

    A solemn and well-maintained memorial honoring the fallen soldiers.
  • Layang-Layangan Beach:

    A popular spot for relaxation, swimming, and enjoying the coastal scenery.
  • Puh Kiau Beach:

    Another beautiful stretch of coastline perfect for a leisurely stroll or a picnic.
If you are looking for other activities around Palm Beach Resort & Spa Labuan, check out the best deals on Traveloka: Recommended activities in Labuan!

How to Get to Palm Beach Resort & Spa Labuan from the Airport

Getting to Palm Beach Resort & Spa Labuan is straightforward, with several convenient options available from Labuan International Airport (LBU).
  • Hotel Private Airport Transfer:

    For the most seamless and comfortable journey, arrange for the airport transfer service of Palm Beach Resort & Spa Labuan. This service can be booked in advance through Traveloka and typically costs around PHP 800-1,000 one way. This is the most direct way to get to Palm Beach Resort & Spa Labuan.
  • Metered Taxis:

    Taxis are readily available at the airport. The fare to the resort is estimated to be between PHP 500-700, depending on traffic. Ensure the meter is used.
  • Ride-Hailing Service:

    You can also use a ride-hailing service booked via your smartphone. The cost is comparable to metered taxis, usually within the PHP 500-700 range.
For convenience, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Palm Beach Resort & Spa Labuan

Palm Beach Resort & Spa Labuan stands out as an exceptional choice for your next vacation, offering a perfect blend of relaxation, natural beauty, and excellent amenities.
  • Prime Location:

    Enjoy a tranquil escape in Batu Manikar Town, with easy access to Labuan's attractions.
  • Luxurious Accommodations:

    Choose from a variety of well-appointed rooms and suites, many with stunning views and premium features.
  • Exceptional Facilities:

    From a refreshing pool and rejuvenating spa to a kids' club, there's something for everyone.
  • Delicious Dining:

    Indulge in diverse culinary experiences, including a popular seafood buffet.
  • Convenient Access:

    Easy to reach from the airport with various transportation options.
Check for Book budget hotels in Persekutuan Labuan for great deals. Booking Palm Beach Resort & Spa Labuan is simple and rewarding, especially when you book through Traveloka. Don't forget to explore flight options too! Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Palm Beach Resort & Spa Labuan

Bar, Cafe and Lounge Palm Beach Resort & Spa Labuan
Bar, Cafe and Lounge
Swimming Pool Palm Beach Resort & Spa Labuan
Swimming Pool
Entertainment Facility Palm Beach Resort & Spa Labuan
Entertainment Facility
Fitness Center Palm Beach Resort & Spa Labuan
Fitness Center
Functional Hall Palm Beach Resort & Spa Labuan
Functional Hall

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

General

  • AC
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Room service

Things to Do

  • Children play area
  • Outdoor facilities
  • Outdoor pool
  • Spa

Hotel Services

  • Front desk
  • Laundry service
  • Luggage storage
  • 24-hour Receptionist

Business Facilities

  • Meeting facilities
  • Photocopier

Family-friendly Facilities

  • Children pool

Food and Drinks

  • Poolside bar

Transportation

  • Airport transfer

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Water sport

Accommodation Policy & General Information in Palm Beach Resort & Spa Labuan

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

From 1st to 31st July 2021, hotel only accepts bookings of guests from essential services or travellers having letters or evidence provided by the relevant authority. Failure to provide the evidence upon arrival will result in hotel cancelling the bookings.
Hotel may also requests for additional documentation from guests to validate their identity and travel itinerary or any other relevant information upon check in.

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
Read All

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Palm Beach Resort & Spa Labuan
245
Number of floors in Palm Beach Resort & Spa Labuan
4
Another facilities in Palm Beach Resort & Spa Labuan
Cable TV, Desk, Hairdryer, In-room safe, Refrigerator

Frequently asked question in Palm Beach Resort & Spa Labuan

What are available facilities at Palm Beach Resort & Spa Labuan?
There are top facilites at Palm Beach Resort & Spa Labuan such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Palm Beach Resort & Spa Labuan?
The standard check-in time at Palm Beach Resort & Spa Labuan is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Palm Beach Resort & Spa Labuan?
Palm Beach Resort & Spa Labuan is a 4.0-star hotel.
How many floors does Palm Beach Resort & Spa Labuan have?
Palm Beach Resort & Spa Labuan has 4 floors.
How many rooms are available at Palm Beach Resort & Spa Labuan?
Palm Beach Resort & Spa Labuan has 245 rooms in total.
See All

More Reviews from Other Guests in Palm Beach Resort & Spa Labuan

8.5
Very Good
From 164 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.8

Meal

8.1

Location

8.3

Service and Facilites

8.5

People often mention about Palm Beach Resort & Spa Labuan
All
Staff Friendliness (4)
Ambiance (4)
Room Space (4)
Family Friendly (3)
Wifi (3)
Bedroom (3)
Hotel Area (3)
In-house Restaurant (3)
Distance to City Center (2)
Surroundings (2)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Palm Beach Resort & Spa Labuan

Number of reviews per page
20
40
Customer reviews
W***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Overall stay, it was very fun and relaxing as we just done with our marathon last weekend. We got to rest in the spacious room including the bathtub for body recovery. We also played pickleball there and as a visitor/tourist, it's quite cheap and affordable, it's our third time staying here. Would recommend and will stay again next time. Since they’re far from the city, they’ve introduced many sports there that you could enjoy with additional fees (refer to their Insta & TikTok). Not to forget their breakfast buffet, they served lambs and beef steaks, it was so exceptionally fantastic. Not only we ate breakfast, we also have both lunch and dinner there since it was so yummy, I’d recommend to have their pizza, specifically Smoked Duck Pizza! Ohh also, every Tuesday the swimming pool will be open at 2pm, and I’d suggest for you to swim in the ocean! The waters are all clear and it's safe, just be careful for stingrays! Hehe
Read More
Find this review helpful?
S***O
icon-origin-TRAVELOKA
8.3
/10
Reviewed 20 week(s) ago
The breakfast buffet was completely out of stock. There were no glasses. The Wi-Fi password was unknown.
Translated by Google Icon
See original
Find this review helpful?
N***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 48 week(s) ago
Nice place if you want to take a rest.
Find this review helpful?
K***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 48 week(s) ago
I seldom write review for hotel, but this round I have to. This was, without a doubt, the worst hotel experience I have ever had. The problems began the moment I arrived and only got worse from there. First, despite arriving after the designated check-in time, the front desk staff handed me a key to a room that was still being cleaned. I walked to the room only to find housekeeping still inside. I had to turn around, return to the lobby, and wait for a significant amount of time before my room was actually ready. The bed was uncomfortable and hard, but that was a minor issue compared to the fact that the room had bed bugs. The bites left on both legs are really terrible. I immediately contacted the hotel to report this serious health and safety issue. The management replied to my initial email but then completely ignored all follow-up attempts. This lack of communication and complete disregard for guest safety is unacceptable. So, avoid this place if you don't want to experience what I'd experienced.
Read More
Find this review helpful?
SARBANON
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 56 week(s) ago
Spacious and comfy but need few improvement. We stay for 2 nights during Eid Adha. The bedroom cleanliness was superb even the floor was shining but the bed/sofa material (fabric) a bit old and smells musty/dusty. All lamps are function but the side lamp beside the sofa. The room also complete with big size bath-tub but there are standing water on the bathroom floor. We dont really enjoy the breakfast but the inhouse menu like fire woods pizza, pasta and other menu in Bungamas Cafe are tremendously delicious with reasonable price.
Read More
Find this review helpful?
Profile Picture
Muhammad M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 77 week(s) ago
Spacious room, clean, air conditioning functioned well, good food, close to nature, you can do stargazing at night near the pool at night while hearing the ocean waves, recommended
Find this review helpful?
Guest
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 87 week(s) ago
Staff awesome, food, often choices unavailable, lack of vegetables, or none available, shuttle service great, cleaning fantastic, room serviced everyday 😄. Thank you
Find this review helpful?
Profile Picture
Suffian B. J.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 180 week(s) ago
Great place bonding with nature.
Find this review helpful?
Anna K.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 218 week(s) ago
sesuai untuk seisi keluarga.. anak-anak pun gembira..persekitaran yang cantik dan menarik..😍
Find this review helpful?
Favian m.
icon-Family
Family
icon-origin-TRAVELOKA
9.4
/10
Reviewed 333 week(s) ago
perfect stay for parents with kids.. room is spacious & clean!!
1 people find it helpful
Mohd f. r.
icon-Family
Family
icon-origin-TRAVELOKA
9.1
/10
Reviewed 334 week(s) ago
Nice room and nice place view. Staff helpful & friendly
Find this review helpful?
Ben M.
icon-Family
Family
icon-origin-TRAVELOKA
8.8
/10
Reviewed 340 week(s) ago
Great hotel with variable service. Kids love the swimming pool, I love the beach and hotel bar. We all love the pizza and the almost never available double beef burger. Quite far from town, so hit the supermarket before you come.
Find this review helpful?
Accommodation's Reply
11 Jan 2020
It is a pleasure to know that you had a wonderful experience with our quality services. We are pleased to hear you had enjoyed your stay with assistance from our friendly staffs. We look forward to welcome you back to Palm Beach Resort & Spa in the near future.
Profile Picture
Mohamad Z. B. M.
icon-Family
Family
icon-origin-TRAVELOKA
8.8
/10
Reviewed 343 week(s) ago
great accommodation and very convenience place to get together with family... will be there again soon.
Find this review helpful?
Accommodation's Reply
11 Jan 2020
Thank you for your wonderful feedback. We look forward to welcome you back to Palm Beach Resort & Spa in the near future.
NORIZWAN B. M.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
6.3
/10
Reviewed 349 week(s) ago
Check in: room only ready at 3.pm Room: spacious and clean. Shower head too old and look dirty. A noisy air-condition. Breakfast: lack of choice. Taste 4/10. If get room rate without breakfast, much better. Beach: the best spot for sunset view. Lobby: Awesome. Got shuttle to town
Find this review helpful?
Melisa D. A.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
6.2
/10
Reviewed 349 week(s) ago
Front desk should've great attitude and excellent customer service practices. This place have such a nice ambience and view but when you came in at the first place that will represent the whole experience of staying in a hotel is good attitude by frontliners. During my stay, that was a very hectic weekend in there due marathon event or something, I came to check in , and it took me about 30 mins bcuz they're having problem with their rooms booking, I booked for deluxe king but then they offered me for deluxe queen room their reason is they don't have any deluxe king already, they said the price is the same?? Do you think its reasonable? In the first place, if you run out of that room types you shouldn't let it still open for booking , and the frontliners have arguments in front of customers with a black faces and not even a smile, this is totally ruined my whole stay. They ended up put me in a connecting room where I can hear another family stay in the next room with a chaotic child situation. I came here just to have my beauty sleep for a day since my outstation trip in Labuan never let me rest my mind and now I even had a bad day. I've been in a hospitality industry for about 8 years and been travelled and stay in budget and even most luxurious hotel, but this hotel totally should've well trained staff to sit in front desk. Otherwise the view and great place wasn't enough to make returned customers. Some budget hotels have way better standards than this place.
Read More
Find this review helpful?
Ben M.
icon-Family
Family
icon-origin-TRAVELOKA
9.1
/10
Reviewed 356 week(s) ago
Huge suite room, with separate living room. Beach views, great beach and hotel bar, decent food, cheap beer. A few mosquitos around, but didn't really bother us. Great pool. Friendly, but untrained staff. Overall had a great stay. Will be back.
Find this review helpful?
Norazizah b. a. k.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 359 week(s) ago
Services is not good. TV channel almost unreached..don't have laundry bag..but environment & view its so nice
Find this review helpful?
Mohamad I. I.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 362 week(s) ago
seriously awesome!! but no water hose provided..overall is excellent!
Find this review helpful?
SHIH C. T.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
8.4
/10
Reviewed 369 week(s) ago
The condition of the room is old and needs to be renovated. The beach infront is beautiful but there is some garbage
Find this review helpful?
Farah A. B. G.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 372 week(s) ago
Value for money. Room was nice and comfortable.
Find this review helpful?
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Palm Beach Resort & Spa Labuan

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.5
Very Good
From 164 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.8

Meal

8.1

Location

8.3

Service and Facilites

8.5

People often mention about Palm Beach Resort & Spa Labuan
All
Staff Friendliness (4)
Ambiance (4)
Room Space (4)
Family Friendly (3)
Wifi (3)
Bedroom (3)
Hotel Area (3)
In-house Restaurant (3)
Distance to City Center (2)
Surroundings (2)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Palm Beach Resort & Spa Labuan

Number of reviews per page
20
40
Customer reviews
W***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Overall stay, it was very fun and relaxing as we just done with our marathon last weekend. We got to rest in the spacious room including the bathtub for body recovery. We also played pickleball there and as a visitor/tourist, it's quite cheap and affordable, it's our third time staying here. Would recommend and will stay again next time. Since they’re far from the city, they’ve introduced many sports there that you could enjoy with additional fees (refer to their Insta & TikTok). Not to forget their breakfast buffet, they served lambs and beef steaks, it was so exceptionally fantastic. Not only we ate breakfast, we also have both lunch and dinner there since it was so yummy, I’d recommend to have their pizza, specifically Smoked Duck Pizza! Ohh also, every Tuesday the swimming pool will be open at 2pm, and I’d suggest for you to swim in the ocean! The waters are all clear and it's safe, just be careful for stingrays! Hehe
Read More
Find this review helpful?
S***O
icon-origin-TRAVELOKA
8.3
/10
Reviewed 20 week(s) ago
The breakfast buffet was completely out of stock. There were no glasses. The Wi-Fi password was unknown.
Translated by Google Icon
See original
Find this review helpful?
N***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 48 week(s) ago
Nice place if you want to take a rest.
Find this review helpful?
K***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 48 week(s) ago
I seldom write review for hotel, but this round I have to. This was, without a doubt, the worst hotel experience I have ever had. The problems began the moment I arrived and only got worse from there. First, despite arriving after the designated check-in time, the front desk staff handed me a key to a room that was still being cleaned. I walked to the room only to find housekeeping still inside. I had to turn around, return to the lobby, and wait for a significant amount of time before my room was actually ready. The bed was uncomfortable and hard, but that was a minor issue compared to the fact that the room had bed bugs. The bites left on both legs are really terrible. I immediately contacted the hotel to report this serious health and safety issue. The management replied to my initial email but then completely ignored all follow-up attempts. This lack of communication and complete disregard for guest safety is unacceptable. So, avoid this place if you don't want to experience what I'd experienced.
Read More
Find this review helpful?
SARBANON
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 56 week(s) ago
Spacious and comfy but need few improvement. We stay for 2 nights during Eid Adha. The bedroom cleanliness was superb even the floor was shining but the bed/sofa material (fabric) a bit old and smells musty/dusty. All lamps are function but the side lamp beside the sofa. The room also complete with big size bath-tub but there are standing water on the bathroom floor. We dont really enjoy the breakfast but the inhouse menu like fire woods pizza, pasta and other menu in Bungamas Cafe are tremendously delicious with reasonable price.
Read More
Find this review helpful?
Profile Picture
Muhammad M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 77 week(s) ago
Spacious room, clean, air conditioning functioned well, good food, close to nature, you can do stargazing at night near the pool at night while hearing the ocean waves, recommended
Find this review helpful?
Guest
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 87 week(s) ago
Staff awesome, food, often choices unavailable, lack of vegetables, or none available, shuttle service great, cleaning fantastic, room serviced everyday 😄. Thank you
Find this review helpful?
Profile Picture
Suffian B. J.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 180 week(s) ago
Great place bonding with nature.
Find this review helpful?
Anna K.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 218 week(s) ago
sesuai untuk seisi keluarga.. anak-anak pun gembira..persekitaran yang cantik dan menarik..😍
Find this review helpful?
Favian m.
icon-Family
Family
icon-origin-TRAVELOKA
9.4
/10
Reviewed 333 week(s) ago
perfect stay for parents with kids.. room is spacious & clean!!
1 people find it helpful
Mohd f. r.
icon-Family
Family
icon-origin-TRAVELOKA
9.1
/10
Reviewed 334 week(s) ago
Nice room and nice place view. Staff helpful & friendly
Find this review helpful?
Ben M.
icon-Family
Family
icon-origin-TRAVELOKA
8.8
/10
Reviewed 340 week(s) ago
Great hotel with variable service. Kids love the swimming pool, I love the beach and hotel bar. We all love the pizza and the almost never available double beef burger. Quite far from town, so hit the supermarket before you come.
Find this review helpful?
Accommodation's Reply
11 Jan 2020
It is a pleasure to know that you had a wonderful experience with our quality services. We are pleased to hear you had enjoyed your stay with assistance from our friendly staffs. We look forward to welcome you back to Palm Beach Resort & Spa in the near future.
Profile Picture
Mohamad Z. B. M.
icon-Family
Family
icon-origin-TRAVELOKA
8.8
/10
Reviewed 343 week(s) ago
great accommodation and very convenience place to get together with family... will be there again soon.
Find this review helpful?
Accommodation's Reply
11 Jan 2020
Thank you for your wonderful feedback. We look forward to welcome you back to Palm Beach Resort & Spa in the near future.
NORIZWAN B. M.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
6.3
/10
Reviewed 349 week(s) ago
Check in: room only ready at 3.pm Room: spacious and clean. Shower head too old and look dirty. A noisy air-condition. Breakfast: lack of choice. Taste 4/10. If get room rate without breakfast, much better. Beach: the best spot for sunset view. Lobby: Awesome. Got shuttle to town
Find this review helpful?
Melisa D. A.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
6.2
/10
Reviewed 349 week(s) ago
Front desk should've great attitude and excellent customer service practices. This place have such a nice ambience and view but when you came in at the first place that will represent the whole experience of staying in a hotel is good attitude by frontliners. During my stay, that was a very hectic weekend in there due marathon event or something, I came to check in , and it took me about 30 mins bcuz they're having problem with their rooms booking, I booked for deluxe king but then they offered me for deluxe queen room their reason is they don't have any deluxe king already, they said the price is the same?? Do you think its reasonable? In the first place, if you run out of that room types you shouldn't let it still open for booking , and the frontliners have arguments in front of customers with a black faces and not even a smile, this is totally ruined my whole stay. They ended up put me in a connecting room where I can hear another family stay in the next room with a chaotic child situation. I came here just to have my beauty sleep for a day since my outstation trip in Labuan never let me rest my mind and now I even had a bad day. I've been in a hospitality industry for about 8 years and been travelled and stay in budget and even most luxurious hotel, but this hotel totally should've well trained staff to sit in front desk. Otherwise the view and great place wasn't enough to make returned customers. Some budget hotels have way better standards than this place.
Read More
Find this review helpful?
Ben M.
icon-Family
Family
icon-origin-TRAVELOKA
9.1
/10
Reviewed 356 week(s) ago
Huge suite room, with separate living room. Beach views, great beach and hotel bar, decent food, cheap beer. A few mosquitos around, but didn't really bother us. Great pool. Friendly, but untrained staff. Overall had a great stay. Will be back.
Find this review helpful?
Norazizah b. a. k.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 359 week(s) ago
Services is not good. TV channel almost unreached..don't have laundry bag..but environment & view its so nice
Find this review helpful?
Mohamad I. I.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 362 week(s) ago
seriously awesome!! but no water hose provided..overall is excellent!
Find this review helpful?
SHIH C. T.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
8.4
/10
Reviewed 369 week(s) ago
The condition of the room is old and needs to be renovated. The beach infront is beautiful but there is some garbage
Find this review helpful?
Farah A. B. G.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 372 week(s) ago
Value for money. Room was nice and comfortable.
Find this review helpful?
Number of reviews per page
20
40