Renaissance Kuala Lumpur Hotel & Convention Centre

Hotels
8.4
/10
Very Good
1,186 reviews

What Guests Say About Their Stay

Gusti Bagus
9.7
/ 10
Great hotel with great facilities. Breakfast buffet at EVOLUTION is something that you can't miss. Shout out to Fadhil (Evolution), Khalis, Nizam (Front Office), Husna and Intan (h2o bar and Grill) for their genuine and attentive service. Overall would be 10 out of 10.
MOHD H. B. M. J.
9.7
/ 10
Everything was great. Lift superfast. Breakfast variety of choice and yummy. Pool awesome. They also provide jacuzzi, sauna and steam room. Nice one. Will come again next time for sure. And the staff are really helpful.
Eko T. R.
9.4
/ 10
Comfortable and convenient to stay.
Arnon M.
8.8
/ 10
Easy to travel near Twin Tower.
See original
Aishah J.
9.1
/ 10
More than what I expected. I'm sure will come again.
In the Area
See Map
Corner Of Jalan Sultan Ismail, And Jalan Ampang, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Renaissance Kuala Lumpur Hotel & Convention Centre is located in area / city Kuala Lumpur City Centre. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Renaissance Kuala Lumpur Hotel & Convention Centre

Corner Of Jalan Sultan Ismail, And Jalan Ampang, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450
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Discover More About Renaissance Kuala Lumpur Hotel & Convention Centre

Location


Renaissance Kuala Lumpur Hotel & Convention Centre is located in area / city Kuala Lumpur City Centre.

About Renaissance Kuala Lumpur Hotel & Convention Centre

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Renaissance Kuala Lumpur Hotel & Convention Centre exclusively for you.

Renaissance Kuala Lumpur Hotel & Convention Centre is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Renaissance Kuala Lumpur Hotel & Convention Centre.

All facilities in Renaissance Kuala Lumpur Hotel & Convention Centre

Others Renaissance Kuala Lumpur Hotel & Convention Centre
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Romantic proposal packages
  • Beach umbrella
  • Outdoor pool
  • Garden
  • Spa
  • Waterslide
  • Pool cabanas
  • Pool sun loungers

General

  • Parking
  • Banquet
  • Ballroom
  • Reception hall
  • Parking (surcharge)
  • Terrace

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference center
  • Meeting rooms
  • Conference rooms
  • Computer station

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Transportation

  • Access to train station (surcharge)
  • Limo or town car service
  • Access to bus station (surcharge)
  • Valet parking (surcharge)

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast

Family-friendly Facilities

  • Kids club
  • Children pool

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Renaissance Kuala Lumpur Hotel & Convention Centre

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.



  • Fee for buffet breakfast: approximately MYR 108 for adults and MYR 54 for children
  • Covered self parking fee: MYR 10 per day
  • Secured valet parking fee: MYR 70 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
  • This property uses eco-friendly cleaning products
  • Safety features at this property include a smoke detector
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Renaissance Kuala Lumpur Hotel & Convention Centre
406
Number of floors in Renaissance Kuala Lumpur Hotel & Convention Centre
27
Another facilities in Renaissance Kuala Lumpur Hotel & Convention Centre
Laundry service, Tours, Multilingual staff, Wedding service, Luggage storage

Frequently asked question in Renaissance Kuala Lumpur Hotel & Convention Centre

What are available facilities at Renaissance Kuala Lumpur Hotel & Convention Centre?
There are top facilites at Renaissance Kuala Lumpur Hotel & Convention Centre such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Renaissance Kuala Lumpur Hotel & Convention Centre?
The standard check-in time at Renaissance Kuala Lumpur Hotel & Convention Centre is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Renaissance Kuala Lumpur Hotel & Convention Centre provide breakfast?
Yes, Renaissance Kuala Lumpur Hotel & Convention Centre provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Renaissance Kuala Lumpur Hotel & Convention Centre?
Renaissance Kuala Lumpur Hotel & Convention Centre is a 4.5-star hotel.
How many floors does Renaissance Kuala Lumpur Hotel & Convention Centre have?
Renaissance Kuala Lumpur Hotel & Convention Centre has 27 floors.
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More Reviews from Other Guests in Renaissance Kuala Lumpur Hotel & Convention Centre

8.4
Very Good
From 991 reviews
Cleanliness

8.4

Room Comfort

8.4

Location

8.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Renaissance Kuala Lumpur Hotel & Convention Centre

Number of reviews per page
20
40
Top reviews
Lucia
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

If in the side of street there’s lot of noise of traffic and motorcycles
Jyoti
icon-Business
Business
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice and spacious rooms Main road is too noisy at night - too many loud motorcycles thru the nigth
Gary
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Beautiful property; great location
Mary
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

From check in onwards staff very friendly and helpful directions re restaurants and places of interest . Had 2 beautiful rooms overlooking the pool. The pool had also a great separate childrens area not attached to the main pool. Also good poolside restaurant plenty of choices re food.would stay here again if in Kuala Lumpur.
Mohammed jassim
icon-Business
Business
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Very nice hotel and friendly staff near to Klc towers and trams for Bukit Bintang, I will recommend this hotel
Ashish
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Excellent
Kanchan
icon-Business
Business
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

a very good stay
Ahlam
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

My kids loved the pool area and kids play area. It’s a great family friendly hotel in a great location close to KLCC and twin towers. I would definitely stay here again. The breakfast was extensive with lots of options.
David
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great location!
ah woon
icon-Leisure
Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

It's a big room compared to others. Nice toilet with bathtub and shower area, comfortable bed. But nearby do not have convenient store, overall a good stay, most likely will book again.
Sandeep Dayanand
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Staff was not friendly. Stay was alright not met the expectations.But overall it’s very pricey for the services they provide like the lifts were not working when we stayed so had to wait for long to get in the lift as there was already too many people waiting to get in. Only one lift working staff, guests all had to use the same. The room provided had lot of issue like aircon wasn’t working didn’t give cool air so had to call customer service every day for that. Bathroom sink and toilet water wasn’t passing through so the staff had to get the pump but still wasn’t that smooth water blocked again next day. Didn’t feel worth the price specially paid in AUD was quite pricey when we stayed in there we looked at other hotels which were bit cheaper and around the same area and giving better facilities. Felt a rip off from this hotel when compared to others also the services provided was not up to the mark. The reception staff lady kept us waiting when we entered instead of greeting us straight and asked us money for early check in which was only few hours also not fair as we checked out a day early. Not recommended. Overall not a wonderful experience.
Read More
Jun Horng
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

.
Yeze
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

NA
Ahmad Syahir
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Excellence customer service. Liked their attention to ensure special request accommodated. Thanks!
fahmida
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

We had a fantastic time here with our family 8 years ago, so we decided to return. The latest refurbishment has exceeded our expectations! The kids thoroughly enjoyed the pool, and the staff's friendliness and helpfulness really stood out. The breakfast has a wide range of delicious food options too! In fact, we liked it so much that we've cancelled our other hotel booking for when we come back to KL after our stopover to Langkawi and booking the Renaissance instead! 🙂
Read More
kheng mun
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The hotel did many things right, they made a special effort for our 3 year old, gave us a free upgrade on check-in, and generally made an effort to provide good service. The room and pool were also very clean. The buffer breakfast had a good selection of quality food. Unfortunately, the quality of service wasn’t consistent across all staff. They was a bit of a language barrier with the staff at reception which was probably what led to our late checkout not being processed, and resulted in me standing at the busy reception in my wet swimmers trying to get access to our room again. The room facing the main road is also extremely noisy at night and I am not usually sensitive to a bit of noise, so we had to be moved to another room facing the pool. Lastly, there doesn’t seem to be any consistency when the member discount is applied so I had to constant ask for it.
Read More
Zunaid
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Excellent location near tram and KLCC. Rooms clean and spacious. Pool was cold and extremely busy with limited beds available.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

We love it very much especially the kids section
Fariza
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Celebrated my birthday here and we were greeted with a lovely complimentary deco by the hotel. Kids friendly property. My son loves it so much. Love that we have this in the middle of the city. Walkable to monorail station. Satisfied breakfast selection. Spacious room and bathroom including bath tub and bidet. Downside is room facing kl tower will have problem sleeping due to the very loud noise at night because of the rempits.
Read More
Brandon
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

no
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Renaissance Kuala Lumpur Hotel & Convention Centre

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 991 reviews
Cleanliness

8.4

Room Comfort

8.4

Location

8.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Renaissance Kuala Lumpur Hotel & Convention Centre

Number of reviews per page
20
40
Top reviews
Lucia
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

If in the side of street there’s lot of noise of traffic and motorcycles
Jyoti
icon-Business
Business
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice and spacious rooms Main road is too noisy at night - too many loud motorcycles thru the nigth
Gary
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Beautiful property; great location
Mary
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

From check in onwards staff very friendly and helpful directions re restaurants and places of interest . Had 2 beautiful rooms overlooking the pool. The pool had also a great separate childrens area not attached to the main pool. Also good poolside restaurant plenty of choices re food.would stay here again if in Kuala Lumpur.
Mohammed jassim
icon-Business
Business
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Very nice hotel and friendly staff near to Klc towers and trams for Bukit Bintang, I will recommend this hotel
Ashish
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Excellent
Kanchan
icon-Business
Business
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

a very good stay
Ahlam
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

My kids loved the pool area and kids play area. It’s a great family friendly hotel in a great location close to KLCC and twin towers. I would definitely stay here again. The breakfast was extensive with lots of options.
David
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great location!
ah woon
icon-Leisure
Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

It's a big room compared to others. Nice toilet with bathtub and shower area, comfortable bed. But nearby do not have convenient store, overall a good stay, most likely will book again.
Sandeep Dayanand
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Staff was not friendly. Stay was alright not met the expectations.But overall it’s very pricey for the services they provide like the lifts were not working when we stayed so had to wait for long to get in the lift as there was already too many people waiting to get in. Only one lift working staff, guests all had to use the same. The room provided had lot of issue like aircon wasn’t working didn’t give cool air so had to call customer service every day for that. Bathroom sink and toilet water wasn’t passing through so the staff had to get the pump but still wasn’t that smooth water blocked again next day. Didn’t feel worth the price specially paid in AUD was quite pricey when we stayed in there we looked at other hotels which were bit cheaper and around the same area and giving better facilities. Felt a rip off from this hotel when compared to others also the services provided was not up to the mark. The reception staff lady kept us waiting when we entered instead of greeting us straight and asked us money for early check in which was only few hours also not fair as we checked out a day early. Not recommended. Overall not a wonderful experience.
Read More
Jun Horng
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

.
Yeze
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

NA
Ahmad Syahir
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Excellence customer service. Liked their attention to ensure special request accommodated. Thanks!
fahmida
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

We had a fantastic time here with our family 8 years ago, so we decided to return. The latest refurbishment has exceeded our expectations! The kids thoroughly enjoyed the pool, and the staff's friendliness and helpfulness really stood out. The breakfast has a wide range of delicious food options too! In fact, we liked it so much that we've cancelled our other hotel booking for when we come back to KL after our stopover to Langkawi and booking the Renaissance instead! 🙂
Read More
kheng mun
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The hotel did many things right, they made a special effort for our 3 year old, gave us a free upgrade on check-in, and generally made an effort to provide good service. The room and pool were also very clean. The buffer breakfast had a good selection of quality food. Unfortunately, the quality of service wasn’t consistent across all staff. They was a bit of a language barrier with the staff at reception which was probably what led to our late checkout not being processed, and resulted in me standing at the busy reception in my wet swimmers trying to get access to our room again. The room facing the main road is also extremely noisy at night and I am not usually sensitive to a bit of noise, so we had to be moved to another room facing the pool. Lastly, there doesn’t seem to be any consistency when the member discount is applied so I had to constant ask for it.
Read More
Zunaid
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Excellent location near tram and KLCC. Rooms clean and spacious. Pool was cold and extremely busy with limited beds available.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

We love it very much especially the kids section
Fariza
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Celebrated my birthday here and we were greeted with a lovely complimentary deco by the hotel. Kids friendly property. My son loves it so much. Love that we have this in the middle of the city. Walkable to monorail station. Satisfied breakfast selection. Spacious room and bathroom including bath tub and bidet. Downside is room facing kl tower will have problem sleeping due to the very loud noise at night because of the rempits.
Read More
Brandon
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

no
Number of reviews per page
20
40