Royale Chulan Penang

Hotels
8.6
/10
Very Good
1,748 reviews

What Guests Say About Their Stay

Room Space (13)
Bedroom (13)
Variety (13)
Bathroom (12)

Z***a

10.0
/ 10
Very strategic location, close to the culinary center and city center, comfortable and spacious rooms, excellent facilities, satisfied staying here.
See original

Mohamad F.

9.7
/ 10
Thank you for the hospitality of Royale Chulan Penang. Been here a few times already and the buffet breakfast was very good. Keep it up!

Nursaffalieanti B. O.

9.7
/ 10
I love everything about this hotel. The room, the people, the facilities, all great!

AHMAD M.

9.4
/ 10
Lovely staff, accommodate to our requests which included a welcome cake upon entering the room, so thoughtful for our anniversary.

Chang C.

9.1
/ 10
Hotel check in was a breeze..room was fine..book jr suite but got upgraded to executive suite which was nice right at the attic floor with some nice view from the balcony. Breakfast selection was good too.
In the Area
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No 1 & 2, Pengkalan Weld, Georgetown, Pulau Pinang, Penang, Malaysia, 10300

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named The Royale Bintang Penang Royale Chulan Penang is located in area / city Georgetown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Royale Chulan Penang

No 1 & 2, Pengkalan Weld, Georgetown, Pulau Pinang, Penang, Malaysia, 10300
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Lobby Royale Chulan Penang
Exterior 2 Royale Chulan Penang

Discover More About Royale Chulan Penang

note: hotel was previously named The Royale Bintang Penang

Location


Royale Chulan Penang is located in area / city Georgetown.

About Royale Chulan Penang

From business event to corporate gathering, Royale Chulan Penang provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Royale Chulan Penang, a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Royale Chulan Penang.

If you plan to have a long-term stay, staying at Royale Chulan Penang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Royale Chulan Penang is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Royale Chulan Penang exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Royale Chulan Penang is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Royale Chulan Penang.

All facilities in Royale Chulan Penang

Bar, Cafe and Lounge Royale Chulan Penang
Bar, Cafe and Lounge
Swimming Pool Royale Chulan Penang
Swimming Pool
Common Space Royale Chulan Penang
Common Space
Lobby Royale Chulan Penang
Lobby
Accommodation Services Royale Chulan Penang
Accommodation Services

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Cafe
  • No alcohol
  • Set menu lunch
  • Vegetarian meal

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Tours

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • Disabled access friendly

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Photocopier

Things to Do

  • Fitness center
  • Outdoor pool
  • Pool sun loungers
  • Sun loungers

Transportation

  • Limo or town car service
  • Secure parking

Nearby Facilities

  • ATM/Banking
  • Shops

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Kids and Pets

  • CRIBS

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Royale Chulan Penang

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

- Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance with the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is being included in Hotel's Room Rate. -With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check-in. This is to be applied in addition to existing fees/taxes levied and the existing local tourism fee in Penang.
Guaranteed free upgrade deal is only applicable to the booking made from 1-10 October 2020
Effective 1st March 2024, charges for car park will be implemented at RM 3 per stay for in house guest.
Swimming Pool is open from 8:00 AM to 8:00 PM daily and Gym is accessible 24 hours a day.

Deposit

Deposit MYR 200.00 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Royale Chulan Penang
179
Number of floors in Royale Chulan Penang
6
Another facilities in Royale Chulan Penang
24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in Royale Chulan Penang

What are available facilities at Royale Chulan Penang?
There are top facilites at Royale Chulan Penang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Royale Chulan Penang?
The standard check-in time at Royale Chulan Penang is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Royale Chulan Penang provide breakfast?
Yes, Royale Chulan Penang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Royale Chulan Penang?
Royale Chulan Penang is a 4.0-star hotel.
How many floors does Royale Chulan Penang have?
Royale Chulan Penang has 6 floors.
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More Reviews from Other Guests in Royale Chulan Penang

Overall Ratings & Reviews Royale Chulan Penang

Traveloka (751)
Other sources (997)
8.6
Very Good
From 997 reviews
Cleanliness

8.6

Room Comfort

8.8

Location

9.2

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Royale Chulan Penang

Number of reviews per page
20
40
Top reviews
Pretty
icon-Business
Business
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room quality - very bad. Aircon wasn’t working properly. Very old property Staff - very rude and unable to cater to good service levels Not kid friendly
Shaun
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Nice room, good location, helpful staff
Sara
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location but old building and needs upgrade. Room service not great, I would rate it 3.5
Isaac Lorca
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very clean and very friendly and welcoming staff
David
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

All good.
louise
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Lovely hotel with excellent service and staff. Great location easy walk to everything. Good breakfast with lots of different choices. Pool was clean. Decoration was very festive and seemed good with families
Christopher James
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Upon arrival I saw the scaffolding and workmen painting the exterior and thought oh no not again. Quite the opposite it was wonderful and ideally located
Anthony
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great staff, comfortable and quiet room.
Lynn
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

I don’t like to leave bad reviews…but I was so very disappointed with the conditions of our room at this hotel. I will say that the front desk staff addressed the concerns when we called it to their attention. But the fact is, I shouldn’t have to call to their attention that there was mold growing on the walls of the shower and there were no towels, soap or bathroom amenities in our room. There was some music thumping well past midnight on two of our three nights. And during the day the noise from the pool 4 stories down was very audible. To their merit the breakfast buffet was extensive, there was plenty to choose from, some of it better than others. The location of the hotel is convenient and made walking to most areas of Georgetown easy. And despite what others have posted, our interactions with all staff were good. They were pleasant and smiled when we entered the hotel etc. This was likely an incredible hotel 10-20 years ago. But is missing the mark by today’s standards.
Read More
Ivan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Nice old building with nice features. Facilities were limited by the nature of the building and some of them were out of order. Great location to access old Georgetown
Bonnie
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

AC worked well and room was pretty quiet. We did not have housekeeping every day. The day we did, we did not get wash cloths replaced and we had to ask for them.
Steven
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Lovely hotel with lovely staff. A bit dated perhaps but that's to be expected for an old hotel! Everything else was great.
philippa
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Lovely hotel in a great position in Georgetown. Easy walk to all the cute streets and restaurant. It has a lovely breakfast with a good selection of many different foot styles. The staff are friendly and always helpful.
Susannah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Lovely hotel. Attentive staff. Top class venue. Best location.
Muhammad
6.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

The hotel entrance is quite hidden from the street and it was kind of hard to find. There’s a doorman who opens the door for hotel guests. Since we arrived early, we stored our luggage there so we can go sightseeing in the morning. The room was small but comfortable. The only complaint we have was the lack of bathroom supplies. The shower gel bottle was empty. There were no face towels and no vanity kit. The slippers provided were very flimsy and easily torn. We had to request for the bathroom supplies to be delivered to our room. The buffet breakfast was really good and the service was very efficient. I would choose a different hotel if I were to come back to Georgetown again since there are a lot of hotels to choose from.
Read More
Richard Philip
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

No bar
Stephen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Enjoyed staying at Royal Chulan. The only issue was that there is no alcohol sold on premises. This is not advised on any of the hotels information when booking which is a bit disappointing.
Alexander
icon-Business
Business
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

This is a great hotel in the heart of old Georgetown near the waterfront. Great facilities, good value and most importantly very helpful and friendly staff. Highly recommended.
Richard
icon-Leisure
Leisure
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

I absolutely love this hotel. There's a lot of history to it. The rooms are really nice, the staff is great, the breakfast is fantastic. Walking distance from the ferry terminal is nice too. I will definitely be back!
Deveena
6.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Everything was very good. Breakfast could be better.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Royale Chulan Penang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Royale Chulan Penang

Traveloka (751)
Other sources (997)
8.6
Very Good
From 997 reviews
Cleanliness

8.6

Room Comfort

8.8

Location

9.2

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Royale Chulan Penang

Number of reviews per page
20
40
Top reviews
Pretty
icon-Business
Business
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room quality - very bad. Aircon wasn’t working properly. Very old property Staff - very rude and unable to cater to good service levels Not kid friendly
Shaun
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Nice room, good location, helpful staff
Sara
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location but old building and needs upgrade. Room service not great, I would rate it 3.5
Isaac Lorca
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very clean and very friendly and welcoming staff
David
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

All good.
louise
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Lovely hotel with excellent service and staff. Great location easy walk to everything. Good breakfast with lots of different choices. Pool was clean. Decoration was very festive and seemed good with families
Christopher James
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Upon arrival I saw the scaffolding and workmen painting the exterior and thought oh no not again. Quite the opposite it was wonderful and ideally located
Anthony
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great staff, comfortable and quiet room.
Lynn
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

I don’t like to leave bad reviews…but I was so very disappointed with the conditions of our room at this hotel. I will say that the front desk staff addressed the concerns when we called it to their attention. But the fact is, I shouldn’t have to call to their attention that there was mold growing on the walls of the shower and there were no towels, soap or bathroom amenities in our room. There was some music thumping well past midnight on two of our three nights. And during the day the noise from the pool 4 stories down was very audible. To their merit the breakfast buffet was extensive, there was plenty to choose from, some of it better than others. The location of the hotel is convenient and made walking to most areas of Georgetown easy. And despite what others have posted, our interactions with all staff were good. They were pleasant and smiled when we entered the hotel etc. This was likely an incredible hotel 10-20 years ago. But is missing the mark by today’s standards.
Read More
Ivan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Nice old building with nice features. Facilities were limited by the nature of the building and some of them were out of order. Great location to access old Georgetown
Bonnie
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

AC worked well and room was pretty quiet. We did not have housekeeping every day. The day we did, we did not get wash cloths replaced and we had to ask for them.
Steven
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Lovely hotel with lovely staff. A bit dated perhaps but that's to be expected for an old hotel! Everything else was great.
philippa
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Lovely hotel in a great position in Georgetown. Easy walk to all the cute streets and restaurant. It has a lovely breakfast with a good selection of many different foot styles. The staff are friendly and always helpful.
Susannah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Lovely hotel. Attentive staff. Top class venue. Best location.
Muhammad
6.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

The hotel entrance is quite hidden from the street and it was kind of hard to find. There’s a doorman who opens the door for hotel guests. Since we arrived early, we stored our luggage there so we can go sightseeing in the morning. The room was small but comfortable. The only complaint we have was the lack of bathroom supplies. The shower gel bottle was empty. There were no face towels and no vanity kit. The slippers provided were very flimsy and easily torn. We had to request for the bathroom supplies to be delivered to our room. The buffet breakfast was really good and the service was very efficient. I would choose a different hotel if I were to come back to Georgetown again since there are a lot of hotels to choose from.
Read More
Richard Philip
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

No bar
Stephen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Enjoyed staying at Royal Chulan. The only issue was that there is no alcohol sold on premises. This is not advised on any of the hotels information when booking which is a bit disappointing.
Alexander
icon-Business
Business
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

This is a great hotel in the heart of old Georgetown near the waterfront. Great facilities, good value and most importantly very helpful and friendly staff. Highly recommended.
Richard
icon-Leisure
Leisure
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

I absolutely love this hotel. There's a lot of history to it. The rooms are really nice, the staff is great, the breakfast is fantastic. Walking distance from the ferry terminal is nice too. I will definitely be back!
Deveena
6.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Everything was very good. Breakfast could be better.
Number of reviews per page
20
40