1. Hotel
  2. Malaysia(5,795 hotel)
  3. Penang(543 hotel)
  4. Penang Island(484 hotel)
  5. Georgetown(305 hotel)
  6. Royale Chulan Penang

Royale Chulan Penang

Hotel
No 1 & 2, Pengkalan Weld, George Town, , Georgetown, Penang Island, Penang, Malaysia, 10300
Lobby
Others
See all photos
Impressive
8.9/10
According to 183 guests
Nice and luxurious place and a place to come back.
Mohamed J. M. J.
See all reviews
Based on 721 traveler reviews
AC
Parking
Swimming Pool
24-Hour Front Desk
Elevator
Restaurant
WiFi

Nearby attractions
Pinang Peranakan Mansion
(0.35 km)
Clan Jetties of Penang
(0.35 km)
Penang Ferry Terminal
(0.40 km)
Fort Cornwallis (Padang Kota Lama)
(0.41 km)
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Review by Traveloka users
Review
8.9
/10
Impressive
Cleanliness
9.26
Comfort
9.23
Meal
8.08
Location
8.92
Service
8.87

121 Traveloka customers have stayed in this hotel and given reviews:

9.7
Nice and luxurious place and a place to come back.
10.0
So great! I will definitely stay here again in the future.
9.7
Comfortable and clean room, good location. Food to be improved.
5.6
Room is good, service is bad.
10.0
Very nice hotel. I like so much
9.7
Great stay! Variety choices of breakfast, friendly staffs, spacious room, good ambiance.
5.4
The service is slow and rude...
5.4
Service is slow. food is bad.
9.0
The entrance was well hidden, and doesn’t really makes much sense, but the building itself is amazing. There are 2 night clubs in front on the hotel, which are loud, and playing music until 3am! I don’t even understand how can they operate in that area and also don’t really know how people are not mentioning this in the reviews, but anyhow after the first night we have asked for our room to be changed to the opposite site(facing the port) and the staff was extremely helpful and nice, actually throughout our stay. Breakfast was so-so. Breakfast staff is nice and polite too! All in all recommended great hotel, and if we are visiting Penang we would stay again.
10.0
Good value hotel and easy to move around within georgetown
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Based on
721 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business85
Couples265
Solo travel50
Family196
Friends getaway84
Rating Result
Very Bad
19
Bad
15
Average
80
Very Good
326
Extraordinary
281
Vikki B
Old world elegance with all the amenities
Located in the heart of Georgetown on the waterfront, this hotel is a gem. The rooms are elegant and it is a full service hotel. The concierge spent extra time to ensure I knew where to locate the areas I wanted to see. The front desk staff also took extra time explaining things. Though not used by me, they appear to have excellent workout and conference facilities.
Solo travel - Nov 6, 2017
petersimmons2017
Exceptional hotel
There is only one review word that comes to mind when it comes to the staff at this hotel, "exceptional" Every time we are greet with utmost courtesy and respect. Every time we ask for something, eg. room service, it is done very quickly. Staff in the kitchen, again exceptional, having my standard cooked eggs ready for me without asking. Some say breakfast could be improved, but I say, it is a buffet breakfast not breakfast to order. I was very happy with breakfast as my belly grew. Love this place. PS. If you want to have a better stay, take the time and talk with staff members, really nice people.
Couples - Nov 2, 2017
teeteatee
Breakfast is not worth for it
I stayed in this hotel for business trip which the room packaged with breakfast. Actually for a 4-star hotel, the breakfast served was really simple and less choices compare to other 4-star hotels in the town. This should be improved. Another thing is the reception assisted to call for a taxi and the taxi driver did not follow the meter for the distance but requested a flat rate which unreasonable for the taxi fare, as my office is near to the hotel. I hope the hotel management will not simply call a taxi which is not honest to the customer as this will jeopardise the hotel's image.
Business - Nov 2, 2017
Nancy B
Everyone is so friendly!
The Royale Chulan is conveniently located near the Indian Area and the street art of Penang. Include your breakfast with your reservation as there is a large selection of foods to choose from, and it all tastes wonderful. The hotel lobby staff is very friendly and accommodating. They greeted us at the door with smiles to ask how our day was, and if there was anything they could do for us. They helped us get a driver that would take us to places we wanted to visit in Penang. The RC had lemon tea in the lobby every evening. Upon registering, they give you free coupons for the #D museum around the corner from them, and they also give you discount coupons for the spa and other areas within their hotel. You don't need a converter, as US electronic devices will plug into their many outlets.
Friends getaway - Oct 30, 2017
Nuethiti
โรงแรมนี้คุ้มค่าเงินที่จ่ายไปพอควร
โรงแรมสี่ดาวในบรรยากาศห้าดาว โรงแรมติดกับสถานที่ท่องเที่ยวหลายแห่งอยู่ ใกล้ท่าเรือข้ามไปบัตเตอร์เวิร์ท ใกล้กับพิพิธภัณฑ์สามมิติ เช็คอินที่โรงแรมแล้วจะได้เป็นคูปองส่วนลด สปา(นวดไทย) ราคาสปาหลังจากลดแล้วถูกกว่าในไทยบางร้านด้วย , ร้านอาหาร , พิพิธภัณฑ์ มาให้เยอะมาก ห้องอาหารตอนเช้ามี2ห้อง ชั้นบนสุด กับชั้นล่าง(ปิด10:30 น.) ในห้องพักใหญ่พอควร มีผลไม้ให้ทาน 1 ตระกร้า มีน้ำให้วันละ 4 ขวด Four stars hotel in a five star atmosphere. The hotel is adjacent to many tourist attractions. Near the pier, cross over Butterworth. Close to three-dimensional museum. Check-in at the hotel will be have a discount coupon spa (Thai massage) spa price after discount cheaper in than more in Thailand. Breakfast room has 2 rooms on the top floor and lower floor. (closed 10:30 am) In the moderately have a sized room. Have a fruit basket for eat 1 basket. water for 4 bottles a day. have a newspaper 1 per day.
Family - Oct 22, 2017
See other reviews
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

Hotel policy

  • Public Facilities
    • Parking
    • Elevator
    • 24-hour room service
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • Things to Do
    • Fitness center
    • Garden
    • Massage
    • Outdoor pool
    • Sauna
    • Spa
  • In-room Facilities
    • Cable TV
    • Desk
    • Hairdryer
    • Shower
    • TV
  • Hotel Services
    • Concierge
    • 24-hour Receptionist
    • Laundry service
    • Luggage storage
    • Medical service
  • Transportation
    • Area shuttle with surcharge
    • Bicycle rental
    • Car rental
    • Valet parking
  • Business Facilities
    • Business center
    • Meeting facilities
    • Photocopier
  • General
    • AC
    • Family room
    • Non-smoking room
  • Sports and Recreations
    • Fitness
  • Accessibilty
    • Access friendly
  • Nearby Facilities
    • ATM/Banking
  • Connectivity
    • LAN Internet

    Check-in and Check-out Time

    Check-in: 2:00 PM
    Check-out: 12:00 PM

    note: hotel was previously named The Royale Bintang Penang

    Location
    Royale Chulan Penang is located in area / city Georgetown.

    There are plenty of tourist attractions nearby, such as Pinang Peranakan Mansion within 0.35 km, and Clan Jetties of Penang within 0.35 km.

    About Royale Chulan Penang

    Whether you are planning an event or other special occasions, Royale Chulan Penang is a great choice for you with a large and well-equipped function room to suit your requirements.

    Royale Chulan Penang is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

    From business event to corporate gathering, Royale Chulan Penang provides complete services and facilities that you and your colleagues need.

    Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

    The hotel’s fitness center is a must-try during your stay here.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Savor your favorite dishes with special cuisines from Royale Chulan Penang exclusively for you.

    WiFi is available within public areas of the property to help you to stay connected with family and friends.

    Royale Chulan Penang is a hotel with great comfort and excellent service according to most hotel's guests.

    Enjoy luxurious treats and incomparable experience by staying at Royale Chulan Penang.


    Guests who checked into Royale Chulan Penang will be eligible for the complimentary entrance ticket to Made In Penang Interactive Museum (MIPIM). Upon check-in, our Reception will extend the complimentary tickets based on actual registered guests (Adults including children). This promotion is valid from now till 31 December 2017. *terms and conditions applied*

    Normal MIPIM ticket price is RM35nett per person for non-in house guest.

    Any cancellation received within 3 day/s prior to arrival will incur the first 1 night/s charge. Failure to arrive at your hotel will be treated as a No-Show and will incur the first 1 night/s charge (Property policy).

    Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is being included in Hotel's Room Rate.

    With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check in. This is to be applied in-addition to existing fees/taxes levied and the existing local tourism fee in Penang.

    Pets are NOT allowed.

    Smoking is strictly not allowed in this property, and smoking area is available.

    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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