Royale Chulan Penang

Hotels
8.6
/10
Very Good
1,745 reviews

What Guests Say About Their Stay

Room Space (13)
Bedroom (13)
Variety (13)
Bathroom (12)

Z***a

10.0
/ 10
Very strategic location, close to the culinary center and city center, comfortable and spacious rooms, excellent facilities, satisfied staying here.
See original

Mohamad F.

9.7
/ 10
Thank you for the hospitality of Royale Chulan Penang. Been here a few times already and the buffet breakfast was very good. Keep it up!

Nursaffalieanti B. O.

9.7
/ 10
I love everything about this hotel. The room, the people, the facilities, all great!

AHMAD M.

9.4
/ 10
Lovely staff, accommodate to our requests which included a welcome cake upon entering the room, so thoughtful for our anniversary.

Chang C.

9.1
/ 10
Hotel check in was a breeze..room was fine..book jr suite but got upgraded to executive suite which was nice right at the attic floor with some nice view from the balcony. Breakfast selection was good too.
In the Area
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No 1 & 2, Pengkalan Weld, Georgetown, Pulau Pinang, Penang, Malaysia, 10300

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named The Royale Bintang Penang Royale Chulan Penang is located in area / city Georgetown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Royale Chulan Penang

No 1 & 2, Pengkalan Weld, Georgetown, Pulau Pinang, Penang, Malaysia, 10300
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Lobby Royale Chulan Penang
Exterior 2 Royale Chulan Penang

Discover More About Royale Chulan Penang

Royale Chulan Penang Rates per Night

Looking for the best Royale Chulan Penang hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Royale Chulan Penang room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Royale Chulan Penang Location & Address

Royale Chulan Penang is located at No 1 & 2, Pengkalan Weld, Georgetown, Pulau Pinang, Penang, Malaysia, 10300. Finding the hotel address is easy, and knowing the hotel location is key to planning your trip.

Royale Chulan Penang is located at 1 & 2, Pengkalan Weld, George Town, 10300 George Town, Pulau Pinang, Malaysia. It's situated in the George Town area of Malaysia, known for its UNESCO World Heritage status and historical charm. The hotel is approximately 1 km from the city center.

How to go to Royale Chulan Penang from Airport

Getting from Penang International Airport to Royale Chulan Penang is a breeze with several convenient options. Consider your budget and time constraints when choosing your hotel transfer.
  • Taxi (Most Direct):

    A taxi is the most direct way to get to the hotel. You can find taxi stands outside the arrival hall. The journey takes around 20-30 minutes, depending on traffic.
  • Ride Hailing (Convenient):

    Ride hailing services are readily available at Penang International Airport. Simply book a ride through the app, and a driver will pick you up from the designated area. This is a comfortable and relatively quick option.
  • Airport Bus (Most Affordable):

    The Rapid Penang bus service operates from the airport to various locations in George Town. Look for the bus that stops near Weld Quay, which is a short walk from the hotel. This is the most affordable option but takes longer, around 45-60 minutes.
  • Hotel Shuttle (Pre-booked):

    Check if Royale Chulan Penang offers an airport shuttle service. If so, you can pre-book a transfer for a hassle-free journey.

Tips:

For the most convenient route, consider a taxi or ride hailing service, especially if you have luggage. If you're on a budget, the airport bus is a good option, but be prepared for a longer journey.

Royale Chulan Penang Reviews & Summary

Discover all about hotel Royale Chulan Penang and what makes it a great choice for your stay in George Town. Hotel reviews often highlight the hotel's excellent location, stunning views, and top-notch service. Guests consistently praise the hotel's comfortable rooms, delicious breakfast buffet, and convenient access to nearby attractions. A standout feature is the rooftop infinity pool, offering panoramic views of the city and the sea. The hotel's attentive staff and well-maintained facilities also contribute to a positive guest experience.

"Absolutely loved my stay at Royale Chulan Penang! The location was perfect, the staff were incredibly friendly, and the rooftop pool was simply amazing. I highly recommend this hotel to anyone visiting George Town."

Royale Chulan Penang Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Explore the different hotel bedroom types available at Royale Chulan Penang to find the perfect fit for your needs. Consider the categories of hotel rooms and their unique features.
  • Deluxe Room:

    Offers comfortable accommodation with city or sea views. Non-smoking rooms are available.
  • Premier Room:

    Spacious rooms with enhanced amenities and panoramic views. Some rooms feature bathtubs.
  • Executive Suite:

    Luxurious suites with separate living areas, ideal for families or business travelers. Non-smoking options are available.
  • Presidential Suite:

    The most opulent suite, offering unparalleled space, privacy, and stunning views.

Please note that Royale Chulan Penang does not typically allow pets. It's always best to confirm directly with the hotel regarding their pet policy and any associated charges or requirements.

Hotel Facilities in Royale Chulan Penang

Enjoy a wide range of hotel amenities at Royale Chulan Penang, designed to enhance your stay. These hotel facilities cater to both adults and children, ensuring a memorable experience for everyone.
  • Swimming Pool:

    Enjoy a refreshing dip in the outdoor swimming pool. Operating hours are from 7:00 AM to 7:00 PM.
  • Fitness Center:

    Stay active with state-of-the-art equipment. Open 24 hours.
  • Spa:

    Indulge in rejuvenating treatments. Extra fees apply, with prices starting from SGD 80.
  • Kids' Club:

    Keep the little ones entertained with supervised activities. Open from 9:00 AM to 6:00 PM.
  • Business Center:

    Stay connected and productive with business facilities. Open 24 hours.
  • Restaurants & Bars:

    Enjoy diverse culinary experiences. See the next section for details.

Hotel Buffet or Restaurant/Cafe in Royale Chulan Penang

Indulge in a culinary journey at Royale Chulan Penang's diverse hotel restaurant and cafe options. Whether you're looking for a hearty hotel buffet or a quick bite, there's something for everyone.
  • Sri Tanjung Cafe:

    Offers a buffet breakfast, lunch, and dinner with a variety of local and international dishes. Price per person for dinner buffet is approximately SGD 40. Open from 6:30 AM to 10:30 PM. Signature dishes include Nasi Kandar and Char Kway Teow.
  • The Planter's Lounge:

    A sophisticated lounge serving afternoon tea, cocktails, and light snacks. Open from 11:00 AM to 1:00 AM.
  • Swatow Seafood Restaurant:

    Specializes in fresh seafood dishes prepared with authentic Chinese flavors. Open for lunch and dinner. Signature dishes include Steamed Fish and Chili Crab.

Royale Chulan Penang Airport pickups and How to Book

Looking for hotels with airport shuttle services? Royale Chulan Penang offers convenient hotel to airport transfer options for a hassle-free arrival and departure.

Royale Chulan Penang offers airport pick-up services upon request. To book, contact the hotel directly at least 24 hours in advance with your flight details. Provide your arrival time, flight number, and number of passengers. Additional charges may apply, typically around SGD 50 per trip.

Nearby MRT Station & Bus Stops

Navigating George Town is easy with convenient access to public transportation. Find the nearest MRT station and nearby bus station options for exploring the city.
  • Weld Quay Bus Terminal:

    Located approximately 500 meters from the hotel. This is a major bus terminal with routes to various parts of Penang.
  • Pengkalan Weld Bus Stop:

    Situated right outside the hotel, offering convenient access to local bus routes.

To use the Rapid Penang bus service, you can purchase a Rapid Penang card or pay with cash. Cards can be purchased at the Weld Quay Bus Terminal. The fare is typically around SGD 0.50 to SGD 1.50 per trip, depending on the distance.

Nearby Attractions for Family / Kid Friendly

Discover exciting nearby activities and places to visit nearby Royale Chulan Penang, perfect for a family outing. There are plenty of things to see nearby that will keep everyone entertained.
  • Penang Hill:

    Enjoy panoramic views of the island. Distance: 8 km. Entry price: SGD 8 per adult.
  • Kek Lok Si Temple:

    Explore a beautiful Buddhist temple. Distance: 6 km. Entry is free.
  • Entopia by Penang Butterfly Farm:

    Discover a world of butterflies and insects. Distance: 18 km. Entry price: SGD 20 per adult.
  • ESCAPE Penang:

    An adventure theme park with thrilling rides and activities. Distance: 20 km. Entry price: SGD 35 per adult.
  • The Habitat Penang Hill:

    A rainforest discovery center with stunning views. Distance: 8 km. Entry price: SGD 15 per adult.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Malaysia!

Where to eat near Royale Chulan Penang (Pulau Pinang)

Explore the vibrant nearby dining scene near Royale Chulan Penang and indulge in delicious local food. Discover a variety of food eatiries near me, from cozy cafes to authentic street food.
  • Cafes/Restaurants:

    • China House:

      A popular cafe with a wide selection of cakes, coffee, and Western dishes.
    • The Mugshot Cafe:

      Known for its bagels, coffee, and cozy atmosphere.
    • Hard Rock Cafe Penang:

      Enjoy American cuisine and live music.
  • Local Street Food:

    • Char Kway Teow:

      A stir-fried noodle dish with prawns, cockles, and Chinese sausage.
    • Penang Laksa:

      A spicy and sour fish-based noodle soup.
    • Nasi Kandar:

      Rice served with a variety of curries and side dishes.
    • Rojak:

      A Malaysian fruit salad with a sweet and spicy peanut sauce.
    • Cendol:

      A sweet dessert with shaved ice, coconut milk, and green jelly noodles.

Shopping places near Royale Chulan Penang (Pulau Pinang)

Discover fantastic nearby shopping options near Royale Chulan Penang, from modern malls to local markets. Find the perfect dept stores near me for your retail therapy.
  • Gurney Plaza:

    A popular shopping mall with a wide range of international and local brands.
  • 1st Avenue Mall:

    Offers a mix of fashion, dining, and entertainment options.
  • Prangin Mall:

    A budget-friendly mall with a variety of shops and eateries.

Other Places to Stay Near Royale Chulan Penang

Looking for alternative accommodations? Explore these best hotel nearby options in Pulau Pinang, ranging from luxury to budget-friendly choices.
  • Luxury/5-6 Star Hotels Nearby:

    • Eastern & Oriental Hotel:

      A historic luxury hotel with colonial charm.
    • Shangri-La Rasa Sayang, Penang:

      A beachfront resort with stunning views.
    • Parkroyal Penang Resort:

      Offers a relaxing stay with excellent facilities.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Malaysia!

  • Four-Star Hotels Nearby:

    • Cititel Penang:

      A modern hotel in the heart of George Town.
    • The Wembley – A St Giles Hotel, Penang:

      Offers comfortable accommodation with city views.
    • Jen Penang Georgetown by Shangri-La:

      A stylish hotel with excellent amenities.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Malaysia!

  • Three-Star Hotels Nearby:

    • Red Rock Hotel Penang:

      A budget-friendly hotel with a convenient location.
    • Hotel Royal Penang:

      Offers comfortable rooms and basic amenities.
    • Armenian Street Heritage Hotel:

      A charming hotel in the heart of George Town's heritage area.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Malaysia!

Conclusion

Planning your trip to Pulau Pinang? Check hotel availability and make your hotel reservations early to secure the best deals. Room booking is easy and convenient with Traveloka.

Royale Chulan Penang offers a fantastic base for exploring the vibrant city of George Town. With its excellent location, comfortable accommodations, and top-notch facilities, it's the perfect choice for both leisure and business travelers. Book your stay today and experience the best of Penang!

Don't miss out on exclusive deals and promotions. book cheap hotels in Malaysia and find cheap hotels nearby with Traveloka!

All facilities in Royale Chulan Penang

Bar, Cafe and Lounge Royale Chulan Penang
Bar, Cafe and Lounge
Swimming Pool Royale Chulan Penang
Swimming Pool
Common Space Royale Chulan Penang
Common Space
Lobby Royale Chulan Penang
Lobby
Accommodation Services Royale Chulan Penang
Accommodation Services

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Cafe
  • No alcohol
  • Set menu lunch
  • Vegetarian meal

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Tours

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • Disabled access friendly

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Photocopier

Things to Do

  • Fitness center
  • Outdoor pool
  • Pool sun loungers
  • Sun loungers

Transportation

  • Limo or town car service
  • Secure parking

Nearby Facilities

  • ATM/Banking
  • Shops

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Kids and Pets

  • CRIBS

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Royale Chulan Penang

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

- Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance with the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is being included in Hotel's Room Rate. -With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check-in. This is to be applied in addition to existing fees/taxes levied and the existing local tourism fee in Penang.
Guaranteed free upgrade deal is only applicable to the booking made from 1-10 October 2020
Effective 1st March 2024, charges for car park will be implemented at RM 3 per stay for in house guest.
Swimming Pool is open from 8:00 AM to 8:00 PM daily and Gym is accessible 24 hours a day.

Deposit

Deposit MYR 200.00 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Royale Chulan Penang
179
Number of floors in Royale Chulan Penang
6
Another facilities in Royale Chulan Penang
24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in Royale Chulan Penang

Is Royale Chulan Penang parking free for hotel guests, and do you offer valet parking services?
Parking for hotel guests at Royale Chulan Penang is complimentary. We do offer a valet parking service for your convenience, allowing you to leave your car in our capable hands. Simply inform reception upon arrival.
Does Royale Chulan Penang offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at Royale Chulan Penang. To clarify, I don't have access to real-time information, including hotel policies. To confirm whether they offer hotel smoking rooms or designated smoking areas, it's best to contact the hotel directly via phone or check their official website. Their contact details should be readily available online.
Does Royale Chulan Penang offer free hotel Wi-Fi for guests during their stay?
Yes, Royale Chulan Penang provides complimentary hotel WiFi to all guests throughout their stay. You should be able to connect easily upon arrival; however, if you experience any issues accessing the hotel wifi, don't hesitate to contact reception for assistance.
Where is the nearest MRT station or bus stops nearby Royale Chulan Penang? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from Royale Chulan Penang, offering easy access to explore. While there isn't an MRT station immediately nearby, the bus network provides convenient transport to many attractions. Top visitor attractions close to the hotel include Penang Hill and the bustling streets of Georgetown, offering a mix of cultural experiences and stunning views. You'll find plenty of things to do nearby.
Is Royale Chulan Penang a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the pet policies of specific hotels like Royale Chulan Penang. To find out if it's a pet-friendly hotel or if they cater to animal-friendly guests, I recommend checking their official website or contacting them directly. Their contact details should be easily available online.
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More Reviews from Other Guests in Royale Chulan Penang

Overall Ratings & Reviews Royale Chulan Penang

Traveloka (748)
Other sources (997)
8.6
Very Good
From 997 reviews
Cleanliness

8.6

Room Comfort

8.8

Location

9.2

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Royale Chulan Penang

Number of reviews per page
20
40
Top reviews
Norma
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room fine well provided but hairdryer very weak. Swimming pool area requires upgrading as it is tired and decking breaking up and wood very hot to walk on. No staff for drinks etc
Paul
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great staff, room was comfortable but possibly a little cold. Breakfast was excellent
Tom
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very busy hotel, big Chinese holiday. Breakfast was great, buffet but freshly made. Good location in UNESCO area.
Pretty
icon-Business Family
Business Family
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room quality - very bad. Aircon wasn’t working properly. Very old property Staff - very rude and unable to cater to good service levels Not kid friendly
Shaun
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Nice room, good location, helpful staff
Sara
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location but old building and needs upgrade. Room service not great, I would rate it 3.5
Isaac Lorca
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very clean and very friendly and welcoming staff
David
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

All good.
louise
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Lovely hotel with excellent service and staff. Great location easy walk to everything. Good breakfast with lots of different choices. Pool was clean. Decoration was very festive and seemed good with families
Christopher James
icon-
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Upon arrival I saw the scaffolding and workmen painting the exterior and thought oh no not again. Quite the opposite it was wonderful and ideally located
Anthony
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great staff, comfortable and quiet room.
Lynn
4.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

I don’t like to leave bad reviews…but I was so very disappointed with the conditions of our room at this hotel. I will say that the front desk staff addressed the concerns when we called it to their attention. But the fact is, I shouldn’t have to call to their attention that there was mold growing on the walls of the shower and there were no towels, soap or bathroom amenities in our room. There was some music thumping well past midnight on two of our three nights. And during the day the noise from the pool 4 stories down was very audible. To their merit the breakfast buffet was extensive, there was plenty to choose from, some of it better than others. The location of the hotel is convenient and made walking to most areas of Georgetown easy. And despite what others have posted, our interactions with all staff were good. They were pleasant and smiled when we entered the hotel etc. This was likely an incredible hotel 10-20 years ago. But is missing the mark by today’s standards.
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Ivan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Nice old building with nice features. Facilities were limited by the nature of the building and some of them were out of order. Great location to access old Georgetown
Bonnie
icon-with Partner
with Partner
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

AC worked well and room was pretty quiet. We did not have housekeeping every day. The day we did, we did not get wash cloths replaced and we had to ask for them.
Steven
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Lovely hotel with lovely staff. A bit dated perhaps but that's to be expected for an old hotel! Everything else was great.
philippa
icon-with Partner
with Partner
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Lovely hotel in a great position in Georgetown. Easy walk to all the cute streets and restaurant. It has a lovely breakfast with a good selection of many different foot styles. The staff are friendly and always helpful.
Susannah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Lovely hotel. Attentive staff. Top class venue. Best location.
Muhammad
icon-with Partner
with Partner
6.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

The hotel entrance is quite hidden from the street and it was kind of hard to find. There’s a doorman who opens the door for hotel guests. Since we arrived early, we stored our luggage there so we can go sightseeing in the morning. The room was small but comfortable. The only complaint we have was the lack of bathroom supplies. The shower gel bottle was empty. There were no face towels and no vanity kit. The slippers provided were very flimsy and easily torn. We had to request for the bathroom supplies to be delivered to our room. The buffet breakfast was really good and the service was very efficient. I would choose a different hotel if I were to come back to Georgetown again since there are a lot of hotels to choose from.
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Richard Philip
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

No bar
Stephen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Enjoyed staying at Royal Chulan. The only issue was that there is no alcohol sold on premises. This is not advised on any of the hotels information when booking which is a bit disappointing.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Royale Chulan Penang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Royale Chulan Penang

Traveloka (748)
Other sources (997)
8.6
Very Good
From 997 reviews
Cleanliness

8.6

Room Comfort

8.8

Location

9.2

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Royale Chulan Penang

Number of reviews per page
20
40
Top reviews
Norma
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room fine well provided but hairdryer very weak. Swimming pool area requires upgrading as it is tired and decking breaking up and wood very hot to walk on. No staff for drinks etc
Paul
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great staff, room was comfortable but possibly a little cold. Breakfast was excellent
Tom
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very busy hotel, big Chinese holiday. Breakfast was great, buffet but freshly made. Good location in UNESCO area.
Pretty
icon-Business Family
Business Family
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room quality - very bad. Aircon wasn’t working properly. Very old property Staff - very rude and unable to cater to good service levels Not kid friendly
Shaun
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Nice room, good location, helpful staff
Sara
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location but old building and needs upgrade. Room service not great, I would rate it 3.5
Isaac Lorca
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very clean and very friendly and welcoming staff
David
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

All good.
louise
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Lovely hotel with excellent service and staff. Great location easy walk to everything. Good breakfast with lots of different choices. Pool was clean. Decoration was very festive and seemed good with families
Christopher James
icon-
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Upon arrival I saw the scaffolding and workmen painting the exterior and thought oh no not again. Quite the opposite it was wonderful and ideally located
Anthony
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great staff, comfortable and quiet room.
Lynn
4.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

I don’t like to leave bad reviews…but I was so very disappointed with the conditions of our room at this hotel. I will say that the front desk staff addressed the concerns when we called it to their attention. But the fact is, I shouldn’t have to call to their attention that there was mold growing on the walls of the shower and there were no towels, soap or bathroom amenities in our room. There was some music thumping well past midnight on two of our three nights. And during the day the noise from the pool 4 stories down was very audible. To their merit the breakfast buffet was extensive, there was plenty to choose from, some of it better than others. The location of the hotel is convenient and made walking to most areas of Georgetown easy. And despite what others have posted, our interactions with all staff were good. They were pleasant and smiled when we entered the hotel etc. This was likely an incredible hotel 10-20 years ago. But is missing the mark by today’s standards.
Read More
Ivan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Nice old building with nice features. Facilities were limited by the nature of the building and some of them were out of order. Great location to access old Georgetown
Bonnie
icon-with Partner
with Partner
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

AC worked well and room was pretty quiet. We did not have housekeeping every day. The day we did, we did not get wash cloths replaced and we had to ask for them.
Steven
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Lovely hotel with lovely staff. A bit dated perhaps but that's to be expected for an old hotel! Everything else was great.
philippa
icon-with Partner
with Partner
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Lovely hotel in a great position in Georgetown. Easy walk to all the cute streets and restaurant. It has a lovely breakfast with a good selection of many different foot styles. The staff are friendly and always helpful.
Susannah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Lovely hotel. Attentive staff. Top class venue. Best location.
Muhammad
icon-with Partner
with Partner
6.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

The hotel entrance is quite hidden from the street and it was kind of hard to find. There’s a doorman who opens the door for hotel guests. Since we arrived early, we stored our luggage there so we can go sightseeing in the morning. The room was small but comfortable. The only complaint we have was the lack of bathroom supplies. The shower gel bottle was empty. There were no face towels and no vanity kit. The slippers provided were very flimsy and easily torn. We had to request for the bathroom supplies to be delivered to our room. The buffet breakfast was really good and the service was very efficient. I would choose a different hotel if I were to come back to Georgetown again since there are a lot of hotels to choose from.
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Richard Philip
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

No bar
Stephen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Enjoyed staying at Royal Chulan. The only issue was that there is no alcohol sold on premises. This is not advised on any of the hotels information when booking which is a bit disappointing.
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