The 5 Elements Hotel

Hotels
8.1
/10
Very Good
1,309 reviews

What Guests Say About Their Stay

Surroundings (14)
Bedroom (13)
Room Space (12)
Hotel Area (12)
allen l.
9.7
/ 10
Fantastic hotel in the heart of Chinatown clean and comfortable with good breakfast.
Lyanne S.
8.5
/ 10
The 2nd time staying at The 5 Elements Hotel, easy transportation, many culinary, spacious clean rooms, cool AC, spacious hotel lobby. Every time you go to KL, it's in The 5 Elements only
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Lina C.
8.5
/ 10
The closest hotel to any destination. Places to eat close to the hotel. Cleanliness is also maintained. I often recommend to friends who travel to Kl.
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Tjong
8.5
/ 10
Ac cold. friendly reseption. good breakfast
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hidayat
10.0
/ 10
Incredibly, the staff is very helpful. Thanks
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In the Area
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Lot 243, Jalan Sultan ( Chinatown), Chinatown, Kuala Lumpur, Malaysia, 50000

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
The 5 Elements Hotel is located in area / city Chinatown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The 5 Elements Hotel

Lot 243, Jalan Sultan ( Chinatown), Chinatown, Kuala Lumpur, Malaysia, 50000
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Lobby The 5 Elements Hotel
Lobby 2 The 5 Elements Hotel

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The 5 Elements Hotel Rates per Night

Planning your Kuala Lumpur getaway? Understanding The 5 Elements Hotel hotel rates is key to budgeting your trip. Hotel prices can fluctuate, so knowing the current hotel prices and any hotel promotion is essential. The 5 Elements Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best The 5 Elements Hotel hotel rates? Traveloka is your go-to source for the latest deals and discounts, ensuring you get the most value for your money.

The 5 Elements Hotel Location & Address

Finding your way to The 5 Elements Hotel is easy! Knowing the hotel address and hotel location will help you plan your trip. The 5 Elements Hotel is located at Lot 243, Jalan Sultan ( Chinatown), Chinatown, Kuala Lumpur, Malaysia, 50000. It's situated in the Kuala Lumpur area, known for its vibrant culture and delicious food scene. The hotel is approximately 3 km from the city center.

How to go to The 5 Elements Hotel from Airport

Getting from the airport to The 5 Elements Hotel is a breeze! Here's a breakdown of your hotel transfer options from Kuala Lumpur International Airport (KUL) to help you plan your journey. Whether you're looking for the fastest or most affordable route, we've got you covered.

  • Taxi (most direct): Taxis are readily available at the airport. The ride takes approximately 45 minutes and costs around RM70-RM100, depending on traffic.
  • Ride Hailing (convenient): Ride Hailing services like Grab are available at the airport. This is a convenient option, with the ride taking about 45 minutes and costing around RM60-RM90.
  • KLIA Ekspres Train (most affordable): The KLIA Ekspres train is a fast and efficient way to get to KL Sentral station. From there, you can take a taxi or Ride Hailing to the hotel. The train ride takes about 30 minutes, and the fare is around RM55.

Tips: For the most convenient route, consider booking a Ride Hailing service or taxi directly from the airport. This will take you directly to the hotel without any transfers.

The 5 Elements Hotel Reviews & Summary

Wondering what other guests think about The 5 Elements Hotel? Hotel reviews offer valuable insights into the overall experience. The 5 Elements Hotel consistently receives positive feedback, with guests praising its comfortable rooms, friendly service, and convenient location.

Guests rave about the hotel's modern amenities and the stunning city views from many of the rooms. A standout feature is the rooftop pool, perfect for relaxing after a day of exploring. One guest shared, "The 5 Elements Hotel exceeded my expectations! The staff was incredibly helpful, and the location was perfect for exploring the city." Ready to experience it yourself? Book your stay at The 5 Elements Hotel today!

The 5 Elements Hotel Room Types Available

Choosing the right room is key to a comfortable stay. Understanding the different hotel room types available at The 5 Elements Hotel will help you find the perfect fit for your needs. From cozy rooms to spacious suites, there's something for everyone.

  • Deluxe Room: Offers a comfortable space with city views. Non-smoking rooms are available.
  • Premier Room: Features more space and often includes a seating area. Non-smoking rooms are available.
  • Executive Suite: Provides a separate living area and bedroom, ideal for families or longer stays. Non-smoking rooms are available.
  • Family Suite: Designed for families, with multiple bedrooms and ample space. Non-smoking rooms are available.

Please note: The 5 Elements Hotel is not pet-friendly. Additional charges may apply for extra beds or specific room requests.

Hotel Facilities in The 5 Elements Hotel

The 5 Elements Hotel offers a range of hotel amenities to enhance your stay. From relaxation to recreation, you'll find everything you need for a memorable experience. These hotel facilities cater to both adults and kids, ensuring a comfortable stay for everyone.

  • Rooftop Pool: Open daily from 7 AM to 10 PM. Free for guests.
  • Fitness Center: Open 24/7. Free for guests.
  • Spa: Offers a variety of treatments. Open daily from 10 AM to 8 PM. Prices vary.
  • Business Center: Provides computers, printers, and other business services. Open 24/7. Free for guests.

Hotel Buffet or Restaurant/Cafe in The 5 Elements Hotel

Indulge your taste buds at The 5 Elements Hotel! The hotel offers a variety of dining options to satisfy your cravings. Whether you're looking for a buffet, a casual cafe, or a fine dining experience, you'll find something to enjoy.

  • The Elements Restaurant: Offers a buffet breakfast and a la carte lunch and dinner. Cuisine: International. Price per person: RM80-RM120. Opening hours: 6:30 AM - 11 PM. Signature dish: Nasi Lemak.
  • The Sky Bar: Offers light meals and cocktails with stunning city views. Cuisine: Bar snacks. Price per person: RM50-RM80. Opening hours: 4 PM - 1 AM. Signature dish: Signature Cocktails.

The 5 Elements Hotel Airport pickups and How to Book

Need a hassle-free transfer from the airport? The 5 Elements Hotel offers convenient airport pick-up services. This ensures a smooth transition from the airport to the hotel.

To book an airport transfer:

  • Contact the hotel directly at least 24 hours in advance.
  • Provide your flight details (airline, flight number, arrival time).
  • Confirm the pick-up location at the airport.

Nearby MRT Station & Bus Stops

Getting around Kuala Lumpur is easy with convenient public transport options near The 5 Elements Hotel. The nearby MRT station and bus stops provide easy access to various attractions and destinations.

  • KLCC MRT Station: Approximately 1 km away.
  • Bus Stop: Several bus stops are located within a short walking distance.

Public transport cards are available for purchase at the MRT stations and convenience stores. You can also use your credit or debit card for payment.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near The 5 Elements Hotel? Kuala Lumpur offers a variety of attractions perfect for families and kids. From cultural experiences to exciting adventures, there's something for everyone.

  • Petronas Twin Towers: Iconic skyscrapers offering stunning views. Distance: 1.5 km. Entry price: Free (observation deck tickets required).
  • KLCC Park: A beautiful park with a playground and splash pool. Distance: 1.5 km. Entry price: Free.
  • Aquaria KLCC: An underwater aquarium with diverse marine life. Distance: 1.5 km. Entry price: RM60.
  • Islamic Arts Museum Malaysia: Showcasing Islamic art and artifacts. Distance: 3 km. Entry price: RM14.
  • KL Bird Park: A large bird sanctuary with various bird species. Distance: 4 km. Entry price: RM63.

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Where to eat near The 5 Elements Hotel (Kuala Lumpur)

Explore the local culinary scene near The 5 Elements Hotel! Kuala Lumpur offers a diverse range of dining options, from cafes to local street food. Here are some recommendations to satisfy your cravings.

  • Cafes/ Restaurants:
  • Madam Kwan's: Known for its delicious Nasi Lemak and other Malaysian dishes.
  • Papparich: Offers a variety of Malaysian favorites in a casual setting.
  • Local Streetfood:
  • Hainanese Chicken Rice: A classic Malaysian dish.
  • Laksa: A spicy noodle soup.
  • Kaya Toast: A popular breakfast item.
  • Satay: Grilled meat skewers.
  • Char Kway Teow: Stir-fried noodles.

Shopping places near The 5 Elements Hotel (Kuala Lumpur)

Shop 'til you drop near The 5 Elements Hotel! Kuala Lumpur is a shopper's paradise, with a variety of malls, department stores, and markets. Here are some shopping destinations to explore.

  • Suria KLCC: A premier shopping mall located at the base of the Petronas Twin Towers.
  • Pavilion Kuala Lumpur: A luxury shopping mall with a wide range of international brands.
  • Berjaya Times Square: A large shopping mall with a theme park and entertainment options.

Other Places to Stay Near The 5 Elements Hotel

Looking for alternative accommodations near The 5 Elements Hotel? Kuala Lumpur offers a wide range of hotels to suit every budget and preference. Here are some options to consider.

  • Luxury/5–6 Star Hotels Nearby:
  • The Ritz-Carlton, Kuala Lumpur
  • Traders Hotel, Kuala Lumpur
  • Four Seasons Hotel Kuala Lumpur

For 5-star:

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  • Four-Star Hotels Nearby:
  • Impiana KLCC Hotel
  • DoubleTree by Hilton Hotel Kuala Lumpur
  • The Face Suites

For 4-star:

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  • Three-Star Hotels Nearby:
  • Hotel Boss
  • The Bed KLCC
  • Swiss-Garden Hotel Bukit Bintang

For 3-star:

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Hotel Availability & Booking

Ready to book your stay at The 5 Elements Hotel? Check hotel availability and make your hotel reservations through Traveloka for a seamless experience. With Traveloka, you can easily find the best deals and book your room with confidence.

Book your stay at The 5 Elements Hotel today and enjoy a memorable trip to Kuala Lumpur!

All facilities in The 5 Elements Hotel

Swimming Pool The 5 Elements Hotel
Swimming Pool
Functional Hall The 5 Elements Hotel
Functional Hall
Common Space The 5 Elements Hotel
Common Space
Lobby The 5 Elements Hotel
Lobby
Accommodation Services The 5 Elements Hotel
Accommodation Services

In-room Facilities

  • Desk
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage
  • Multilingual staff

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Shops

General

  • AC
  • Banquet
  • Connecting rooms

Accessibilty

  • Disabled access friendly
  • Accessible path of travel
  • Wheelchair accessible

Public Facilities

  • Parking
  • Elevator
  • WiFi in public area

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Food and Drinks

  • Breakfast

Transportation

  • Parking with surcharge

Connectivity

  • Free WiFi

Accommodation Policy & General Information in The 5 Elements Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

General Check-in Instructions

Deposit is collected upon check-in and refundable upon check-out. Tourism tax of RM10 per room per night is also collected upon check-in for foreign travellers. Rollaway/extra beds are available for MYR 75 per night.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The 5 Elements Hotel
104
Number of floors in The 5 Elements Hotel
15
Another facilities in The 5 Elements Hotel
Desk, In-room safe, Refrigerator, Shower, TV

Frequently asked question in The 5 Elements Hotel

What are available facilities at The 5 Elements Hotel?
There are top facilites at The 5 Elements Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The 5 Elements Hotel?
The standard check-in time at The 5 Elements Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The 5 Elements Hotel provide breakfast?
Yes, The 5 Elements Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The 5 Elements Hotel?
The 5 Elements Hotel is a 3.0-star hotel.
How many floors does The 5 Elements Hotel have?
The 5 Elements Hotel has 15 floors.
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More Reviews from Other Guests in The 5 Elements Hotel

Overall Ratings & Reviews The 5 Elements Hotel

Traveloka (811)
Other sources (498)
8.5
Very Good
From 811 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

7.9

Location

8.9

Service and Facilites

8.4

People often mention about The 5 Elements Hotel
All
Surroundings (12)
Bedroom (11)
Room Space (10)
Staff Friendliness (9)
Hotel Area (9)
Taste (9)
Variety (9)
Check-in/out Time (8)
Accessibility (7)
Bathroom (7)
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Traveler Reviews The 5 Elements Hotel

Number of reviews per page
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40
Customer reviews
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LIUNG S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
The location is close to the MRT, the rooms are clean, and there are lots of food vendors. Next time I go to Chinatown, I'll stay here again.
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agus
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Chinatown has lots of delicious and affordable food and lots of souvenirs.
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R***i
icon-origin-TRAVELOKA
9.0
/10
Reviewed 7 week(s) ago
The reception was friendly, the lady at reception was kind and willing to help.
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2 people find it helpful
Accommodation's Reply
28 Oct 2025
Thank you for your wonderful review! We would like to thank our receptionists for their attentiveness and excellent support. We look forward to welcoming you back! — Wu Xing Hotel Kuala Lumpur Management
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Rudi S. W.
icon-Medical
Medical
icon-origin-TRAVELOKA
8.4
/10
Reviewed 17 week(s) ago
there are very little selection of food
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Accommodation's Reply
06 Oct 2025
Thank you for bringing this to our attention. We are sorry to hear that the variety of our food options did not meet your expectations. At our hotel, we strive to cater to a wide range of tastes and dietary needs, and we regret that we fell short during your visit. Your feedback is invaluable as it helps us improve our menu offerings. We will share your comments with our culinary team to review and enhance our selection for future guests. We hope to have another opportunity to welcome you back with a much better dining experience in the future.
J***s
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 23 week(s) ago
The staff is amazing. 🤗 the hotel itself has seen better times.
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Accommodation's Reply
06 Oct 2025
Thank you so much for your honest feedback. We are truly delighted to hear that you found our staff to be amazing; we are very proud of our team, and your kind words will absolutely make their day. We also appreciate your honest note regarding the hotel's condition. We are continuously working on updates and refurbishments, and your feedback is valuable as we plan these improvements. We hope the exceptional service from our team was the highlight of your stay and look forward to the opportunity to welcome you back!
a***s
icon-origin-TRAVELOKA
8.4
/10
Reviewed 27 week(s) ago
standard breakfast.according to the price
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1 people find it helpful
Accommodation's Reply
06 Oct 2025
Thank you for your review! We greatly appreciate your honest feedback regarding the breakfast menu. We have noted this and will be used by the management team to evaluate it for future improvements. We look forward to your next visit!
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Bernard
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 28 week(s) ago
Check-in time constraint, 15.00. If possible as soon as possible if there is a room available.
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Accommodation's Reply
06 Oct 2025
Thank you for your review! We've noted your request for early check-in. We'll do our best to get you to your room as soon as possible upon arrival, subject to availability. Our team looks forward to welcoming you back!
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agus
icon-origin-TRAVELOKA
8.4
/10
Reviewed 29 week(s) ago
Not bad for a big family, the important thing is it's close to Chinatown
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Accommodation's Reply
06 Oct 2025
Thank you for your review! Our strategic location near Chinatown is truly a plus for families. We look forward to your next visit!
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Ziva J.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 33 week(s) ago
The room was a bit worn out, but the space and ample natural light completely make up for it! The hotel is located in the middle of Chinatown, though I could not hear the noise from the streets. The staff is wonderful—very friendly, helpful, and always smiling! This is the third hotel I tried in this area and fifth I tried in all of KL, and it's my favourite! I will definitely come again!
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2 people find it helpful
Accommodation's Reply
22 Apr 2025
Dear Ziva J., Thank you for taking the time to review your recent stay at The 5 Elements Hotel! We are heartened to hear that you enjoyed your stay with us and we appreciate your kind words especially for our staff. It was a pleasure having you with us and we look forward to welcoming you back again soon! Best regards, The 5 Elements Team
f***g
icon-origin-TRAVELOKA
9.1
/10
Reviewed 34 week(s) ago
the hotel is neat and clean. the staff is also friendly
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Accommodation's Reply
17 Apr 2025
Dear guest, Thank you for taking the time to review your recent stay with us! We are glad to hear that you enjoyed your stay. Thank you for your kind words regarding the cleanliness and staff. We look forward to welcoming you back again soon! Best regards, The 5 Elements Team
H***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 34 week(s) ago
The location is very strategic, easy to go anywhere.
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Accommodation's Reply
17 Apr 2025
Dear guest, Thank you for taking the time to review your recent stay with us! We are happy to hear that you like the location of the hotel. We look forward to welcoming you back again soon! Best regards, The 5 Elements Team
M***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 40 week(s) ago
always come back here!!! easy access, strategic and many halal and non-halal places to eat!!! the staff is very helpful
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Accommodation's Reply
06 Oct 2025
Thank you so much for this wonderful review! We're so glad our location and staff kept you coming back. See you next time!
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H***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 43 week(s) ago
Will stay here again if I go to KL. The location is very close to everywhere.
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Accommodation's Reply
06 Oct 2025
Thank you very much for your detailed review. We're pleased to know that the hotel's convenient location near Chinatown made your visit comfortable. See you again soon!
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I***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 44 week(s) ago
easy access because the location is in the middle of Chinatown, many restaurants around, close to the central market, Alor, Petailing, easy to order Grab. It's just that the hotel is quite old so it seems a bit dirty, breakfast is minimal.
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Accommodation's Reply
06 Oct 2025
Thank you very much for your detailed review. We're pleased to learn that the hotel's strategic location near Chinatown and Central Market, along with easy access to online transportation, made your stay comfortable. We also greatly appreciate your honest feedback regarding the hotel's condition and breakfast menu. We've noted this information for the management team to evaluate and improve. We hope these positive comments continue to leave a lasting impression, and we look forward to welcoming you back in the future.
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I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 46 week(s) ago
Near restaurant and for art market station
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Accommodation's Reply
06 Oct 2025
Thank you for taking the time to review your stay with us! We are glad to hear that you like the location of our hotel. We look forward to welcoming you back again soon!
anmeddy d.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 47 week(s) ago
clean hotel, breakfast is lacking..
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Accommodation's Reply
06 Oct 2025
Thank you for your appreciation of the cleanliness and your feedback on the breakfast. This review really helps us improve. We look forward to your next visit.
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S***g
icon-origin-TRAVELOKA
8.8
/10
Reviewed 48 week(s) ago
Love the location as it's in the tourist area, staffs are helpful
1 people find it helpful
Accommodation's Reply
06 Oct 2025
Thank you so much for your feedback! We're thrilled to hear that you love our prime location in the tourist area and found our staff to be helpful. Our team takes great pride in providing excellent service, and your kind words will definitely be shared with them. We look forward to welcoming you back on your next visit
S***g
icon-origin-TRAVELOKA
9.1
/10
Reviewed 48 week(s) ago
Great location, staffs are helpful
Find this review helpful?
Accommodation's Reply
06 Oct 2025
Thank you so much for your feedback! We're thrilled to hear that you love our prime location in the tourist area and found our staff to be helpful. Our team takes great pride in providing excellent service, and your kind words will definitely be shared with them. We look forward to welcoming you back on your next visit!
Yulida T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 63 week(s) ago
The location is right in the middle of Chinatown, easy to get around, easy to find food, highly recommended.
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3 people find it helpful
D***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 73 week(s) ago
I have two booking codes. 1 connecting family room and 1 twin deluxe room, at first he gave me two room cards as if there were actually two rooms but suddenly I realized that this didn't match my order, I should have gotten 1 more room which was a twin deluxe and it was true. When I complained he just gave me another room.
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4 people find it helpful
Number of reviews per page
20
40

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Exterior 4 The 5 Elements Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The 5 Elements Hotel

Traveloka (811)
Other sources (498)
8.5
Very Good
From 811 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

7.9

Location

8.9

Service and Facilites

8.4

People often mention about The 5 Elements Hotel
All
Surroundings (12)
Bedroom (11)
Room Space (10)
Staff Friendliness (9)
Hotel Area (9)
Taste (9)
Variety (9)
Check-in/out Time (8)
Accessibility (7)
Bathroom (7)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The 5 Elements Hotel

Number of reviews per page
20
40
Customer reviews
Profile Picture
LIUNG S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
The location is close to the MRT, the rooms are clean, and there are lots of food vendors. Next time I go to Chinatown, I'll stay here again.
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Find this review helpful?
agus
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Chinatown has lots of delicious and affordable food and lots of souvenirs.
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R***i
icon-origin-TRAVELOKA
9.0
/10
Reviewed 7 week(s) ago
The reception was friendly, the lady at reception was kind and willing to help.
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2 people find it helpful
Accommodation's Reply
28 Oct 2025
Thank you for your wonderful review! We would like to thank our receptionists for their attentiveness and excellent support. We look forward to welcoming you back! — Wu Xing Hotel Kuala Lumpur Management
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Rudi S. W.
icon-Medical
Medical
icon-origin-TRAVELOKA
8.4
/10
Reviewed 17 week(s) ago
there are very little selection of food
Find this review helpful?
Accommodation's Reply
06 Oct 2025
Thank you for bringing this to our attention. We are sorry to hear that the variety of our food options did not meet your expectations. At our hotel, we strive to cater to a wide range of tastes and dietary needs, and we regret that we fell short during your visit. Your feedback is invaluable as it helps us improve our menu offerings. We will share your comments with our culinary team to review and enhance our selection for future guests. We hope to have another opportunity to welcome you back with a much better dining experience in the future.
J***s
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 23 week(s) ago
The staff is amazing. 🤗 the hotel itself has seen better times.
Find this review helpful?
Accommodation's Reply
06 Oct 2025
Thank you so much for your honest feedback. We are truly delighted to hear that you found our staff to be amazing; we are very proud of our team, and your kind words will absolutely make their day. We also appreciate your honest note regarding the hotel's condition. We are continuously working on updates and refurbishments, and your feedback is valuable as we plan these improvements. We hope the exceptional service from our team was the highlight of your stay and look forward to the opportunity to welcome you back!
a***s
icon-origin-TRAVELOKA
8.4
/10
Reviewed 27 week(s) ago
standard breakfast.according to the price
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1 people find it helpful
Accommodation's Reply
06 Oct 2025
Thank you for your review! We greatly appreciate your honest feedback regarding the breakfast menu. We have noted this and will be used by the management team to evaluate it for future improvements. We look forward to your next visit!
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Bernard
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 28 week(s) ago
Check-in time constraint, 15.00. If possible as soon as possible if there is a room available.
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Accommodation's Reply
06 Oct 2025
Thank you for your review! We've noted your request for early check-in. We'll do our best to get you to your room as soon as possible upon arrival, subject to availability. Our team looks forward to welcoming you back!
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agus
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8.4
/10
Reviewed 29 week(s) ago
Not bad for a big family, the important thing is it's close to Chinatown
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Accommodation's Reply
06 Oct 2025
Thank you for your review! Our strategic location near Chinatown is truly a plus for families. We look forward to your next visit!
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Ziva J.
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Transit
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9.4
/10
Reviewed 33 week(s) ago
The room was a bit worn out, but the space and ample natural light completely make up for it! The hotel is located in the middle of Chinatown, though I could not hear the noise from the streets. The staff is wonderful—very friendly, helpful, and always smiling! This is the third hotel I tried in this area and fifth I tried in all of KL, and it's my favourite! I will definitely come again!
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2 people find it helpful
Accommodation's Reply
22 Apr 2025
Dear Ziva J., Thank you for taking the time to review your recent stay at The 5 Elements Hotel! We are heartened to hear that you enjoyed your stay with us and we appreciate your kind words especially for our staff. It was a pleasure having you with us and we look forward to welcoming you back again soon! Best regards, The 5 Elements Team
f***g
icon-origin-TRAVELOKA
9.1
/10
Reviewed 34 week(s) ago
the hotel is neat and clean. the staff is also friendly
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Accommodation's Reply
17 Apr 2025
Dear guest, Thank you for taking the time to review your recent stay with us! We are glad to hear that you enjoyed your stay. Thank you for your kind words regarding the cleanliness and staff. We look forward to welcoming you back again soon! Best regards, The 5 Elements Team
H***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 34 week(s) ago
The location is very strategic, easy to go anywhere.
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Accommodation's Reply
17 Apr 2025
Dear guest, Thank you for taking the time to review your recent stay with us! We are happy to hear that you like the location of the hotel. We look forward to welcoming you back again soon! Best regards, The 5 Elements Team
M***n
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Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 40 week(s) ago
always come back here!!! easy access, strategic and many halal and non-halal places to eat!!! the staff is very helpful
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Accommodation's Reply
06 Oct 2025
Thank you so much for this wonderful review! We're so glad our location and staff kept you coming back. See you next time!
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H***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 43 week(s) ago
Will stay here again if I go to KL. The location is very close to everywhere.
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Accommodation's Reply
06 Oct 2025
Thank you very much for your detailed review. We're pleased to know that the hotel's convenient location near Chinatown made your visit comfortable. See you again soon!
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I***e
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Leisure
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8.7
/10
Reviewed 44 week(s) ago
easy access because the location is in the middle of Chinatown, many restaurants around, close to the central market, Alor, Petailing, easy to order Grab. It's just that the hotel is quite old so it seems a bit dirty, breakfast is minimal.
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Accommodation's Reply
06 Oct 2025
Thank you very much for your detailed review. We're pleased to learn that the hotel's strategic location near Chinatown and Central Market, along with easy access to online transportation, made your stay comfortable. We also greatly appreciate your honest feedback regarding the hotel's condition and breakfast menu. We've noted this information for the management team to evaluate and improve. We hope these positive comments continue to leave a lasting impression, and we look forward to welcoming you back in the future.
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I***a
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Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 46 week(s) ago
Near restaurant and for art market station
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Accommodation's Reply
06 Oct 2025
Thank you for taking the time to review your stay with us! We are glad to hear that you like the location of our hotel. We look forward to welcoming you back again soon!
anmeddy d.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 47 week(s) ago
clean hotel, breakfast is lacking..
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Accommodation's Reply
06 Oct 2025
Thank you for your appreciation of the cleanliness and your feedback on the breakfast. This review really helps us improve. We look forward to your next visit.
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S***g
icon-origin-TRAVELOKA
8.8
/10
Reviewed 48 week(s) ago
Love the location as it's in the tourist area, staffs are helpful
1 people find it helpful
Accommodation's Reply
06 Oct 2025
Thank you so much for your feedback! We're thrilled to hear that you love our prime location in the tourist area and found our staff to be helpful. Our team takes great pride in providing excellent service, and your kind words will definitely be shared with them. We look forward to welcoming you back on your next visit
S***g
icon-origin-TRAVELOKA
9.1
/10
Reviewed 48 week(s) ago
Great location, staffs are helpful
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Accommodation's Reply
06 Oct 2025
Thank you so much for your feedback! We're thrilled to hear that you love our prime location in the tourist area and found our staff to be helpful. Our team takes great pride in providing excellent service, and your kind words will definitely be shared with them. We look forward to welcoming you back on your next visit!
Yulida T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 63 week(s) ago
The location is right in the middle of Chinatown, easy to get around, easy to find food, highly recommended.
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3 people find it helpful
D***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 73 week(s) ago
I have two booking codes. 1 connecting family room and 1 twin deluxe room, at first he gave me two room cards as if there were actually two rooms but suddenly I realized that this didn't match my order, I should have gotten 1 more room which was a twin deluxe and it was true. When I complained he just gave me another room.
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4 people find it helpful
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