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  2. 31,616Resorts in Mexico
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  3. 8,125Resorts in Estado de Quintana Roo
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  4. 2,546Resorts in Tulum
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  5. Resort in Akumal Bay Beach & Spa Resort All Inclusive
See Other Accommodations in Tulum

Akumal Bay Beach & Spa Resort All Inclusive

Resorts
Finding rooms for you...
9.0
/10
Exceptional
1,003 reviews

What Guests Say About Their Stay

KATHERINE

10.0
/ 10
Great property. Enough beach and pool chairs. Room was well thought out, great view of ocean. Steamer in room instead of iron was a nice touch. Alcohol was too shelf and drinks were amazing. We are at all the restaurants for dinner. No problem if you tried to eat before 7. Loved no reservations. Great stay, would go back in a heartbeat.

Rosemary

10.0
/ 10
The resort stretches along the coast so there are plenty of seaview rooms. We stayed in building 4 which was great if you prefer quiet and don't mind a little more walking for restaurants. Buildings 1 and 2 are closer to the restaurants and swimming beach. We tried all the food venues except sushi and all of them were really good whether you are in the mood for a relaxed sit down dinner or prefer the speed and variety of a buffet you have good choices. We enjoyed snorkeling in front of the resort and appreciated the great yoga classes. Our room was spacious and comfortable. The fridge was resupplied daily but with all the food and drink options we did not need much in the room.

Michelle

10.0
/ 10
Our room was fantastic, Alan was a huge help in making our vacation amazing, all of the staff were friendly and helpful, and we had a wonderful session with their in house photographer Conrado. The on site restaurants were all great, and the buffet always had plenty of options.
In the Area
See Map
Km 104 Carr. Cancun-Chetumal, Tulum, Estado de Quintana Roo, Mexico, 77760

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Akumal Bay Beach & Spa Resort All Inclusive is a resort is located at Tulum. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Akumal Bay Beach & Spa Resort All Inclusive

Km 104 Carr. Cancun-Chetumal, Tulum, Estado de Quintana Roo, Mexico, 77760
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Lobby Akumal Bay Beach & Spa Resort All Inclusive
Lobby 2 Akumal Bay Beach & Spa Resort All Inclusive

Discover More About Akumal Bay Beach & Spa Resort All Inclusive

Location


Akumal Bay Beach & Spa Resort All Inclusive is a resort is located at Tulum.

About Akumal Bay Beach & Spa Resort All Inclusive

Have fun with various entertaining facilities for you and the whole family at Akumal Bay Beach & Spa Resort All Inclusive, a wonderful accommodation for your family holiday.

Spa treatment is one of the main features of the resort. Pamper yourself with the relaxing treatment that rejuvenates you.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Akumal Bay Beach & Spa Resort All Inclusive is a resort with great comfort and excellent service according to most resort's guests.

Get precious and unforgettable moment during your stay at Akumal Bay Beach & Spa Resort All Inclusive.

All facilities in Akumal Bay Beach & Spa Resort All Inclusive

Bar, Cafe and Lounge Akumal Bay Beach & Spa Resort All Inclusive
Bar, Cafe and Lounge
Swimming Pool Akumal Bay Beach & Spa Resort All Inclusive
Swimming Pool
Entertainment Facility Akumal Bay Beach & Spa Resort All Inclusive
Entertainment Facility
Common Space Akumal Bay Beach & Spa Resort All Inclusive
Common Space
Lobby Akumal Bay Beach & Spa Resort All Inclusive
Lobby

Things to Do

  • Outdoor pool
  • Private beach
  • Garden
  • Spa
  • Beach towel
  • Fitness center
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Wedding service
  • Porter
  • 24-hour Receptionist
  • Concierge

Sports and Recreations

  • Diving
  • Snorkeling
  • Fitness center
  • Billiard
  • Tennis court

Food and Drinks

  • Poolside bar
  • Buffet breakfast
  • Breakfast
  • Snack bar

General

  • Smoking area
  • Parking
  • Terrace

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Safety deposit box

Nearby Facilities

  • Gift shop
  • Hair salon
  • ATM/Banking

Family-friendly Facilities

  • Kids club
  • Children pool

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Business Facilities

  • Business facilities

Accommodation Policy & General Information in Akumal Bay Beach & Spa Resort All Inclusive

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Akumal Bay Beach & Spa Resort All Inclusive
310
Number of floors in Akumal Bay Beach & Spa Resort All Inclusive
3
Another facilities in Akumal Bay Beach & Spa Resort All Inclusive
Outdoor pool, Private beach, Garden, Spa, Beach towel

Frequently asked question in Akumal Bay Beach & Spa Resort All Inclusive

What are available facilities at Akumal Bay Beach & Spa Resort All Inclusive?
There are top facilites at Akumal Bay Beach & Spa Resort All Inclusive such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Akumal Bay Beach & Spa Resort All Inclusive?
The standard check-in time at Akumal Bay Beach & Spa Resort All Inclusive is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Akumal Bay Beach & Spa Resort All Inclusive provide breakfast?
Yes, Akumal Bay Beach & Spa Resort All Inclusive provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Akumal Bay Beach & Spa Resort All Inclusive?
Akumal Bay Beach & Spa Resort All Inclusive is a 4.0-star hotel.
How many floors does Akumal Bay Beach & Spa Resort All Inclusive have?
Akumal Bay Beach & Spa Resort All Inclusive has 3 floors.
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More Reviews from Other Guests in Akumal Bay Beach & Spa Resort All Inclusive

Overall Ratings & Reviews Akumal Bay Beach & Spa Resort All Inclusive

Other sources (1,003)
9.0
Exceptional
From 1,003 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Akumal Bay Beach & Spa Resort All Inclusive

Number of reviews per page
20
40
Top reviews
KATHERINE
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great property. Enough beach and pool chairs. Room was well thought out, great view of ocean. Steamer in room instead of iron was a nice touch. Alcohol was too shelf and drinks were amazing. We are at all the restaurants for dinner. No problem if you tried to eat before 7. Loved no reservations. Great stay, would go back in a heartbeat.
Read More
Rosemary
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The resort stretches along the coast so there are plenty of seaview rooms. We stayed in building 4 which was great if you prefer quiet and don't mind a little more walking for restaurants. Buildings 1 and 2 are closer to the restaurants and swimming beach. We tried all the food venues except sushi and all of them were really good whether you are in the mood for a relaxed sit down dinner or prefer the speed and variety of a buffet you have good choices. We enjoyed snorkeling in front of the resort and appreciated the great yoga classes. Our room was spacious and comfortable. The fridge was resupplied daily but with all the food and drink options we did not need much in the room.
Read More
Anna
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We were at the resort 3rd time and planning to go back soon
Hamza
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We only saw turtles when we went out of the resort and paid for the guides. The food from the buffet and room service gave us a tummy ache everyday unfortunately. The drinks were okay, there was not a lot to do to be honest. We had a decent time though and the staff was always there to help.
Michelle
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Our room was fantastic, Alan was a huge help in making our vacation amazing, all of the staff were friendly and helpful, and we had a wonderful session with their in house photographer Conrado. The on site restaurants were all great, and the buffet always had plenty of options.
Maria
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Food was great, staff very friendly and helpful, we really enjoyed our trip and relaxed so much ! Thanks to everyone !
Amy
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Not quite ready for prime time. We had premium rooms and thus the special check in and concierge. Difficult to communicate with over email prior to arrival and no better in person. One day the gym was FILTHY! No towels, no water, no wipes, HOT. No one had checked in for hours. Concierge seemed confused about issue. Making dinner reservations with her was painful. Excellent yoga program. Food at reservation only restaurants is good. Buffet etc mediocre. Breakfast was a sh*! show—tons of staff there, many idling together and chatting and nearly a full contact sport to get coffee, water and a place setting. Buffet staff are an organizational disaster. Grounds are nice. Rooms large and nice. Maid service spotty. No one seemed to notice a drawer in my room had completely come off. So some nice things but you likely can do better for the price.
Read More
DAVE
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very nice location, the staff was extremely friendly and helpful.
Eric Anthony
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The accommodations were excellent. Very clean and well maintained. The staff were all very friendly and willing to assist in any way possible.
Norma
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Yes
DIEGO
icon-Family
Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

While the overall stay was pleasant, we experienced a serious issue—money and personal belongings were stolen from our room. We reported it to hotel security, but the response did not reflect the level of service we paid for. This was very disappointing, and we would not stay here again
Maude
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Amazing stay. Staff and property were great!
Lindsay
icon-with Friends
with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Akumal Bay has a beautiful beach, clean and well kept amenities, and good food. However, the best part is the genuine, kind, and friendliness of all the staff. There is a positive, joyful climate that makes staying there an absolute treat.
colleen
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

beautiful. great food. loved the water arobics each morning. great staff.
Anthony Simon
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Laundry was fine. Didn’t check out the gym. The rooms could use a full length mirror as well as a makeup mirror. We stayed in the 4000 building
Jo-anne
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Food dreadful
Lindsay
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Had a wonderful time here at Akumal Bay! Beautiful view from our oceanfront room and the staff were lovely. It really did feel like a peaceful retreat compared to other AI’s. Everything was clean and the food was good. Unfortunately, there was a lot of seaweed. Not really anything the resort can do other than clean it, but this did take away from the beauty of the beach. Also the Latin dance classes! My husband and I had hoped for a couples class but it was more of a Zumba class. Would be nice to include a couples Latin dance class:)
Read More
John
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Ocean view private jacuzzis smaller pools around that are nearly private
Daniele
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Beautiful resort, loved the snorkeling! Thought they did a great job of managing the beach loungers. Will definitely go back.
Dianne
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Yes.
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Akumal Bay Beach & Spa Resort All Inclusive

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Akumal Bay Beach & Spa Resort All Inclusive

Other sources (1,003)
9.0
Exceptional
From 1,003 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Akumal Bay Beach & Spa Resort All Inclusive

Number of reviews per page
20
40
Top reviews
KATHERINE
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great property. Enough beach and pool chairs. Room was well thought out, great view of ocean. Steamer in room instead of iron was a nice touch. Alcohol was too shelf and drinks were amazing. We are at all the restaurants for dinner. No problem if you tried to eat before 7. Loved no reservations. Great stay, would go back in a heartbeat.
Read More
Rosemary
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The resort stretches along the coast so there are plenty of seaview rooms. We stayed in building 4 which was great if you prefer quiet and don't mind a little more walking for restaurants. Buildings 1 and 2 are closer to the restaurants and swimming beach. We tried all the food venues except sushi and all of them were really good whether you are in the mood for a relaxed sit down dinner or prefer the speed and variety of a buffet you have good choices. We enjoyed snorkeling in front of the resort and appreciated the great yoga classes. Our room was spacious and comfortable. The fridge was resupplied daily but with all the food and drink options we did not need much in the room.
Read More
Anna
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We were at the resort 3rd time and planning to go back soon
Hamza
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We only saw turtles when we went out of the resort and paid for the guides. The food from the buffet and room service gave us a tummy ache everyday unfortunately. The drinks were okay, there was not a lot to do to be honest. We had a decent time though and the staff was always there to help.
Michelle
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Our room was fantastic, Alan was a huge help in making our vacation amazing, all of the staff were friendly and helpful, and we had a wonderful session with their in house photographer Conrado. The on site restaurants were all great, and the buffet always had plenty of options.
Maria
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Food was great, staff very friendly and helpful, we really enjoyed our trip and relaxed so much ! Thanks to everyone !
Amy
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Not quite ready for prime time. We had premium rooms and thus the special check in and concierge. Difficult to communicate with over email prior to arrival and no better in person. One day the gym was FILTHY! No towels, no water, no wipes, HOT. No one had checked in for hours. Concierge seemed confused about issue. Making dinner reservations with her was painful. Excellent yoga program. Food at reservation only restaurants is good. Buffet etc mediocre. Breakfast was a sh*! show—tons of staff there, many idling together and chatting and nearly a full contact sport to get coffee, water and a place setting. Buffet staff are an organizational disaster. Grounds are nice. Rooms large and nice. Maid service spotty. No one seemed to notice a drawer in my room had completely come off. So some nice things but you likely can do better for the price.
Read More
DAVE
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very nice location, the staff was extremely friendly and helpful.
Eric Anthony
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The accommodations were excellent. Very clean and well maintained. The staff were all very friendly and willing to assist in any way possible.
Norma
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Yes
DIEGO
icon-Family
Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

While the overall stay was pleasant, we experienced a serious issue—money and personal belongings were stolen from our room. We reported it to hotel security, but the response did not reflect the level of service we paid for. This was very disappointing, and we would not stay here again
Maude
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Amazing stay. Staff and property were great!
Lindsay
icon-with Friends
with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Akumal Bay has a beautiful beach, clean and well kept amenities, and good food. However, the best part is the genuine, kind, and friendliness of all the staff. There is a positive, joyful climate that makes staying there an absolute treat.
colleen
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

beautiful. great food. loved the water arobics each morning. great staff.
Anthony Simon
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Laundry was fine. Didn’t check out the gym. The rooms could use a full length mirror as well as a makeup mirror. We stayed in the 4000 building
Jo-anne
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Food dreadful
Lindsay
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Had a wonderful time here at Akumal Bay! Beautiful view from our oceanfront room and the staff were lovely. It really did feel like a peaceful retreat compared to other AI’s. Everything was clean and the food was good. Unfortunately, there was a lot of seaweed. Not really anything the resort can do other than clean it, but this did take away from the beauty of the beach. Also the Latin dance classes! My husband and I had hoped for a couples class but it was more of a Zumba class. Would be nice to include a couples Latin dance class:)
Read More
John
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Ocean view private jacuzzis smaller pools around that are nearly private
Daniele
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Beautiful resort, loved the snorkeling! Thought they did a great job of managing the beach loungers. Will definitely go back.
Dianne
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Yes.
Number of reviews per page
20
40