MYR | MS
Tawaran
Dapatkan aplikasi
Jadi Rakan
Bantuan
Tempahan
Log masuk
Daftar
Hotel
Tiket Penerbangan
Pengangkutan L/Terbang
Kereta Sewa
Tarikan dan Aktiviti
Kereta Api
More
  1. Hotel
    /
  2. 31,198Penginapan di Mexico
    /
  3. 8,739Penginapan di Estado de Quintana Roo
    /
  4. 2,554Penginapan di Tulum
    /
  5. Penginapan di Akumal Bay Beach & Spa Resort All Inclusive
Lihat Penginapan Lain di Tulum

Akumal Bay Beach & Spa Resort All Inclusive

Lain-lain
9.0
/10
Cemerlang
1,005 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Daniele

10.0
/ 10
Beautiful resort, loved the snorkeling! Thought they did a great job of managing the beach loungers. Will definitely go back.

Margarita

10.0
/ 10
Yes. Ocean visible from room and enjoyed the pool. Our room was in very noisy area. Would avoid that building in future. Other buildings very quiet.

remi

10.0
/ 10
La chambre était très très bien. Le personnel très gentil, très utile et tres efficace. La nourriture très bien. Tout était magnifique.
Di Kawasan
Lihat Peta
Km 104 Carr. Cancun-Chetumal, Tulum, Estado de Quintana Roo, Mexico, 77760

Kemudahan Utama

Lihat Lebih
Kolam Renang
Restoran
Meja Depan 24 jam
WiFi
Akumal Bay Beach & Spa Resort ialah sebuah penginapan dalam kawasan persekitaran yang baik, yang terletak di Tulum. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Akumal Bay Beach & Spa Resort All Inclusive

Km 104 Carr. Cancun-Chetumal, Tulum, Estado de Quintana Roo, Mexico, 77760
Temui Lebih Banyak Tempat
Lobi Akumal Bay Beach & Spa Resort
Lobi 2 Akumal Bay Beach & Spa Resort

Ketahui Lebih Lanjut Mengenai Akumal Bay Beach & Spa Resort All Inclusive

General


Berdekatan Pusat Ekologi Akumal

Location


Apabila anda menginap di Akumal Bay Beach & Spa Resort in Akumal, anda akan berada di tepi laut, hanya 2 minit memandu dari Pantai Akumal dan 8 minit dari Teluk Half Moon. Hartanah merangkumi semua ini berada 10.9 km dari Taman Xel-Há dan 17.5 km dari Teluk Soliman.

Attractions


Jarak dipaparkan kepada 0.1 batu dan kilometer terdekat.

Pantai Akumal - 0.8 km / 0.5 mi
Pantai Akumal Selatan - 1.3 km / 0.8 mi
Hekab Be Biblioteca - 1.3 km / 0.8 mi
Pusat Ekologi Akumal - 1.6 km / 1 mi
Teluk Half Moon - 2.7 km / 1.7 mi
Yal-ku Lagoon - 3.1 km / 1.9 mi
Kelab Golf Riviera Maya - 3.5 km / 2.2 mi
Aktun Chen - 3.5 km / 2.2 mi
Pantai Xcacel - 9 km / 5.6 mi
Pusat Perlindungan Xcacel-Xcacelito - 10.4 km / 6.4 mi
Pantai Xcacelito - 10.4 km / 6.4 mi
Taman Xel-Há - 10.9 km / 6.8 mi
Pantai Xpu-ha - 13.2 km / 8.2 mi
Tajma Ha Cenote - 13.2 km / 8.2 mi
Taman Eko El Toh - 13.4 km / 8.4 mi

Lapangan terbang terdekat ialah:
Cozumel, Quintana Roo (CZM-Lapangan Terbang Antarabangsa Cozumel) - 53.9 km / 33.5 mi
Lapangan Terbang Antarabangsa Tulum (TQO) - 67 km / 41.6 mi
Cancun, Quintana Roo (CUN-Lapangan Terbang Antarabangsa Cancun) - 92.4 km / 57.4 mi

Lapangan terbang pilihan untuk Akumal Bay Beach & Spa Resort ialah Cancun, Quintana Roo (CUN-Lapangan Terbang Antarabangsa Cancun).

Facilities


Manjakan diri anda di spa yang menawarkan urut, rawatan badan dan rawatan muka. Setelah berendam seketika dalam salah satu daripada 4 kolam renang terbuka, anda boleh meluangkan sedikit masa di pantai persendirian. Ciri-ciri tambahan di hartanah ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan penjagaan anak/bayi (surcaj).

Business Facilities


Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, perkhidmatan pencucian kering/dobi dan meja/kaunter hadapan 24 jam. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.

Dining


Menjamu selera di Rodizio Grill, salah sebuah daripada 4 restoran di hartanah, atau nikmatinya dalam bilik dengan menggunakan Perkhidmatan bilik 24 jam. Snek juga tersedia di kedai kopi atau kafe. Bersantailah dengan minuman yang menyegarkan di bar pantai, bar tepi kolam atau salah sebuah daripada 3 bar/ruang istirahat. Sarapan bufet percuma disajikan pada setiap hari dari 7:00 hingga 10:00.

Rooms


Belai diri anda dengan menginap di salah sebuah daripada 310 bilik tamu, yang menampilkan tab panas persendirian terbuka dan Televisyen Plasma. Bilik mempunyai balkoni atau laman dalam berperabot persendirian. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Kemudahan yang disediakan merangkumi telefon serta peti besi dan item bar mini percuma.

Semua kemudahan dari Akumal Bay Beach & Spa Resort All Inclusive

Bar, Kafe dan Lounge Akumal Bay Beach & Spa Resort
Bar, Kafe dan Lounge
Kolam Renang Akumal Bay Beach & Spa Resort
Kolam Renang
Kemudahan Hiburan Akumal Bay Beach & Spa Resort
Kemudahan Hiburan
Ruang Umum Akumal Bay Beach & Spa Resort
Ruang Umum
Lobi Akumal Bay Beach & Spa Resort
Lobi

Aktiviti

  • Kolam renang terbuka
  • Pantai persendirian
  • Taman
  • Spa
  • Tuala pantai
  • Pusat kecergasan
  • Kerusi berjemur kolam renang

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Perkhidmatan perkahwinan
  • Penjaga pintu
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Sukan & Rekreasi

  • Menyelam
  • Snorkel
  • Kecergasan
  • Biliard
  • Gelanggang tenis

Makanan dan Minuman

  • Bar tepi kolam renang
  • Sarapan bufet
  • Sarapan
  • Bar snek

Umum

  • Kawasan merokok
  • Parkir
  • Teres

Kemudahan Umum

  • Kedai kopi
  • Kopi/teh di lobi
  • Peti keselamatan

Kemudahan Berhampiran

  • Kedai cenderamata
  • Salun rambut
  • ATM/Perbankan

Mesra Keluarga

  • Kelab kanak-kanak
  • Kolam renang kanak-kanak

Kanak-kanak dan Haiwan Peliharaan

  • Penjagaan anak

Kemudahan Internet

  • WiFi percuma

Kemudahan Perniagaan

  • Kemudahan perniagaan

Polisi Penginapan & Maklumat Umum di Akumal Bay Beach & Spa Resort All Inclusive

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
Dari 15:00
Daftar keluar:
Sebelum 12:00

Haiwan Peliharaan

Pets Not Allowed

Dasar Tambahan

Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:

  • Cukai bandar raya dikenakan: MXN 54.29 setiap penginapan semalam. Cukai ini tidak dikenakan kepada kanak-kanak di bawah usia 12 tahun.

Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.

Hos/pengurus hartanah profesional, Katil bayi (kot) tidak tersedia, Katil lipat simpan/tambahan tidak tersedia, Travelife, Tiada Lif

Maklumat Umum

Kemudahan Popular
Kolam Renang, Restoran, Meja Depan 24 jam, WiFi
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - hingga 12:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Akumal Bay Beach & Spa Resort All Inclusive
310
Bilangan tingkat di Akumal Bay Beach & Spa Resort All Inclusive
3
Fasilitas lain di Akumal Bay Beach & Spa Resort All Inclusive
Kolam renang terbuka, Pantai persendirian, Taman, Spa, Tuala pantai

Soalan lazim tentang Akumal Bay Beach & Spa Resort All Inclusive

Apa facilities yang tersedia di Akumal Bay Beach & Spa Resort All Inclusive?
Berikut facilities yang ada di Akumal Bay Beach & Spa Resort All Inclusive seperti Kolam Renang, Restoran, Meja Depan 24 jam, WiFi. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Akumal Bay Beach & Spa Resort All Inclusive?
Masa check-in di Akumal Bay Beach & Spa Resort All Inclusive bermula dari Dari 15:00 manakala masa check-out ialah pada Sebelum 12:00
Adakah Akumal Bay Beach & Spa Resort All Inclusive menyediakan sarapan pagi?
Ya, Akumal Bay Beach & Spa Resort All Inclusive menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Akumal Bay Beach & Spa Resort All Inclusive?
Akumal Bay Beach & Spa Resort All Inclusive ialah hotel bertaraf 4.0-bintang.
Berapakah bilangan tingkat di Akumal Bay Beach & Spa Resort All Inclusive?
Akumal Bay Beach & Spa Resort All Inclusive mempunyai 3 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Akumal Bay Beach & Spa Resort All Inclusive

Penilaian & Ulasan Keseluruhan Akumal Bay Beach & Spa Resort

Sumber lain (1,005)
9.0
Cemerlang
Daripada 1,005 ulasan
Kebersihan

9.4

Keselesaan Bilik

9.2

Perkhidmatan dan Kemudahan

9.4

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Akumal Bay Beach & Spa Resort

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Daniele
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Beautiful resort, loved the snorkeling! Thought they did a great job of managing the beach loungers. Will definitely go back.
Tanja
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Das Hotel ist die 500.-/Nacht absolut NICHT wert. Es ist in die Jahre gekommen und strotzt vor Mängeln. Wir wussten wegen undichten Dach das Zimmer zweimal wechseln. Das Zimmerpersonal war sehr freundlich, an der Rezeption jedoch genau das Gegenteil. Sie sind nicht offen für Kritik und kommen einem auch nicht entgegen. Immer wieder die Koffer zu packen und dann für Stunden nicht in eine anderes Zimmer zu können, ist einfach total daneben. Bucht ja nicht eine Penthouse Suite.
Read More
Fanny
8.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

Perfekt på nästan alla sätt
Dianne
8.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Yes.
Scott Caleb
icon-Percutian Keluarga
Percutian Keluarga
4.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Ocean visible. Cleaning staff came infrequently. Fridge was restocked with 1 of everything every other day. Even though there was 3 of us.
Margarita
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

Yes. Ocean visible from room and enjoyed the pool. Our room was in very noisy area. Would avoid that building in future. Other buildings very quiet.
Kaitlin Mae
8.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

The staff were all very friendly and make you feel at home. Jose at the pool bar makes great drinks. Herman set us up with fishing and made sure we were taken care of, and
Daryl
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Great staff , beautiful location, quiet rooms
James
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

Worst thing was the food. Buffet was only good for breakfast, lunch and dinner were almost uneatable. Specialty restaurants were better but the cooks would only cook what they wanted, twice we wre told that we couldn't order things on the menus and when we complained they suddenly were able to make them. Put our name on a list to get in one and watched as people who added their names after us were admited before us, this also wasn't corrected till I complained. Room was ok but needed repairs, bed was uncomfortable, service was hit and miss with some staff providing true 5 star service but most NOT. We have stayed at this resort in the past and had recommended to many people, not any more. Best they offered us with all this was a discount on a return trip, explained that this will not happen that our next trip will be at a different resort. At what we paid for this trip we could have been on a Celebrity cruise in a premium class with better food and service.
Read More
Elin Foss
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

Veldig fint hotell, med hyggelig personell.
Paul Michael Peter
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

3rd time here we love this place.
Erin
6.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Arrived to room on first day and room door wasn’t locking on inside. They sent somebody up to fix that an hour after I called. While the maintenance man was working on the front door, I noticed the sliding door also was not locking and asked if he could look at that and he said you need to call back to the desk and left. I called back to the desk and nobody came. We went to bed that night woke up to the sound of water pouring out of the ceiling. I immediately called the front desk at 6 AM again at seven. I then had to go down to the front desk where I was told somebody would come to the room. At this point, we had used all the towels in our room to soak up the water. No one ever came. They just told me they’re working on the room above us and that it was OK just don’t use the light for 24 hours. No one came to clean it. No one replaced the towels. When we saw a maintenance man in the hallway, we asked him to come in and mop the floor, which he did and then we asked the cleaning lady who we saw in the hallway for more towels, and she gave them to us that afternoon. Fast-forward to that night, when bees were flying out of the bathroom light fixture in the ceiling. We would come to find out that this would be a frequent occurrence. I also went down to the desk and spoke about that and the water and the locks and they said they would send somebody and no one ever came up the entirety of our stay.
Read More
James
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Room and property were nice. They advertise as a 5-star hotel but I think that's a bit of a stretch. The bathroom door was opaque glass and ìt didn't go up anywhere close to the ceiling. Point being, there was little privacy and you could hear EVERYTHING going on in there. Not overly romantic 😨. Food was pretty good, nothing fantastic. Drinks were mostly good but tasted a bit watered down with ice. Staff was friendly but overall not as fluent in English as I would have expected. Never got to see a turtle as there is just a tiny area roped off in front of the dive center where you can see them for a price. We went during the turtle off-season, so this might not be an issue during other months. The stay was enjoyable and they have a very nice pool. Getting around to nearby areas by taxi or van seemed more complicated and expensive than other places we have been. The night we returned home to the States I came down with a HORRIBLE case of Montezuma's Revenge that completely wiped me out for 2 days. I can't prove I got it at the resort but just thought it was worth mentioning.
Read More
remi
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

La chambre était très très bien. Le personnel très gentil, très utile et tres efficace. La nourriture très bien. Tout était magnifique.
Robin
icon-Percutian Keluarga
Percutian Keluarga
8.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Yes, the resort was spotless and courteous. Loved all the iguanas, and other wildlife. It was hard to snorkel there, but that is more a problem with the area than the resort. We were followed by a girl in a boat blowing her whistle at us because we got too close to a group snorkelling in lifejackets. We only saw stingrays, no turtles.
Read More
Stevan
10.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

The venue, the staff, the food…everything was stellar. Truly an amazing stay.
Dawnelle
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

The rooms were recently renovated and very nicely decorated. Housekeeping did a great job of keeping things clean and leaving towel animals daily. All rooms look out on the ocean. The grounds are absolutely beautiful as is the beach and ocean. We just ate at the buffet and food was good, nothing special, but always able to find something to eat. They have other restaurants available with other options but we didn't use them. Definitely a nice relaxing vacation in an absolutely beautiful location. Great for relaxing, but not for the folks wanting to party. The staff was wonderful and friendly.
Read More
Jennifer
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

What a lovely stay we had! From our wonderful and welcoming personalized check-in with Omar right until check out. The staff were warm and helpful and the room and amenities exceeded expectations. Loved being able to snorkel right from the beach and all of the activities available. We will definitely be back!
Orest
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

This is my second stay in this resort. I like it, but not sure I’d return. Custom restaurants are not great anymore, they share food with a main restaurant. Drinks are fine. The biggest issue this time were loud noisy tourists from the US one night and Italian another night. They woke me up with their yelling from the outside at 3 am from the 42/7 open bar. Management and administrators do not do any precautions before I called the reception. Even after that it took about an hour to get asleep. It was a tranquilizing experience back in 2023, but this time 2 of 7 nights of bad sleep :(
Read More
Kyla
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
8.0
/10
Diulas 18 minggu yang lalu

Hotels.com verified review

Beautiful facility. Nice activities. Staff was helpful.
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Luar Bangunan 4 Akumal Bay Beach & Spa Resort

Penafian

Penafian: Adalah tanggungjawab hotel untuk memastikan semua gambar adalah tepat. Traveloka tidak akan bertanggungjawab atas sebarang gambar yang tidak tepat.

Belum jumpa apa yang anda cari?

Lihat Penginapan Lain di Tulum
Indonesia (Bahasa Indonesia)
Global (English)
Malaysia (English)
Malaysia (Bahasa Malaysia)
Philippines (English)
Singapore (English)
ไทย (ภาษาไทย)
Việt Nam (Tiếng Việt)
Australia (English)
대한민국 (한국어)
日本 (日本語)
马来西亚 (简体中文)
Jadi Rakan Traveloka
Rakan Pembayaran
Mengenai Traveloka
Ikuti kami di
Produk
Lain-lain
Muat Turun Aplikasi Traveloka
Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved

Penilaian & Ulasan Keseluruhan Akumal Bay Beach & Spa Resort

Sumber lain (1,005)
9.0
Cemerlang
Daripada 1,005 ulasan
Kebersihan

9.4

Keselesaan Bilik

9.2

Perkhidmatan dan Kemudahan

9.4

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Akumal Bay Beach & Spa Resort

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Daniele
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Beautiful resort, loved the snorkeling! Thought they did a great job of managing the beach loungers. Will definitely go back.
Tanja
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Das Hotel ist die 500.-/Nacht absolut NICHT wert. Es ist in die Jahre gekommen und strotzt vor Mängeln. Wir wussten wegen undichten Dach das Zimmer zweimal wechseln. Das Zimmerpersonal war sehr freundlich, an der Rezeption jedoch genau das Gegenteil. Sie sind nicht offen für Kritik und kommen einem auch nicht entgegen. Immer wieder die Koffer zu packen und dann für Stunden nicht in eine anderes Zimmer zu können, ist einfach total daneben. Bucht ja nicht eine Penthouse Suite.
Read More
Fanny
8.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

Perfekt på nästan alla sätt
Dianne
8.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Yes.
Scott Caleb
icon-Percutian Keluarga
Percutian Keluarga
4.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Ocean visible. Cleaning staff came infrequently. Fridge was restocked with 1 of everything every other day. Even though there was 3 of us.
Margarita
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

Yes. Ocean visible from room and enjoyed the pool. Our room was in very noisy area. Would avoid that building in future. Other buildings very quiet.
Kaitlin Mae
8.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

The staff were all very friendly and make you feel at home. Jose at the pool bar makes great drinks. Herman set us up with fishing and made sure we were taken care of, and
Daryl
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Great staff , beautiful location, quiet rooms
James
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

Worst thing was the food. Buffet was only good for breakfast, lunch and dinner were almost uneatable. Specialty restaurants were better but the cooks would only cook what they wanted, twice we wre told that we couldn't order things on the menus and when we complained they suddenly were able to make them. Put our name on a list to get in one and watched as people who added their names after us were admited before us, this also wasn't corrected till I complained. Room was ok but needed repairs, bed was uncomfortable, service was hit and miss with some staff providing true 5 star service but most NOT. We have stayed at this resort in the past and had recommended to many people, not any more. Best they offered us with all this was a discount on a return trip, explained that this will not happen that our next trip will be at a different resort. At what we paid for this trip we could have been on a Celebrity cruise in a premium class with better food and service.
Read More
Elin Foss
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

Veldig fint hotell, med hyggelig personell.
Paul Michael Peter
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

3rd time here we love this place.
Erin
6.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Arrived to room on first day and room door wasn’t locking on inside. They sent somebody up to fix that an hour after I called. While the maintenance man was working on the front door, I noticed the sliding door also was not locking and asked if he could look at that and he said you need to call back to the desk and left. I called back to the desk and nobody came. We went to bed that night woke up to the sound of water pouring out of the ceiling. I immediately called the front desk at 6 AM again at seven. I then had to go down to the front desk where I was told somebody would come to the room. At this point, we had used all the towels in our room to soak up the water. No one ever came. They just told me they’re working on the room above us and that it was OK just don’t use the light for 24 hours. No one came to clean it. No one replaced the towels. When we saw a maintenance man in the hallway, we asked him to come in and mop the floor, which he did and then we asked the cleaning lady who we saw in the hallway for more towels, and she gave them to us that afternoon. Fast-forward to that night, when bees were flying out of the bathroom light fixture in the ceiling. We would come to find out that this would be a frequent occurrence. I also went down to the desk and spoke about that and the water and the locks and they said they would send somebody and no one ever came up the entirety of our stay.
Read More
James
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Room and property were nice. They advertise as a 5-star hotel but I think that's a bit of a stretch. The bathroom door was opaque glass and ìt didn't go up anywhere close to the ceiling. Point being, there was little privacy and you could hear EVERYTHING going on in there. Not overly romantic 😨. Food was pretty good, nothing fantastic. Drinks were mostly good but tasted a bit watered down with ice. Staff was friendly but overall not as fluent in English as I would have expected. Never got to see a turtle as there is just a tiny area roped off in front of the dive center where you can see them for a price. We went during the turtle off-season, so this might not be an issue during other months. The stay was enjoyable and they have a very nice pool. Getting around to nearby areas by taxi or van seemed more complicated and expensive than other places we have been. The night we returned home to the States I came down with a HORRIBLE case of Montezuma's Revenge that completely wiped me out for 2 days. I can't prove I got it at the resort but just thought it was worth mentioning.
Read More
remi
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

La chambre était très très bien. Le personnel très gentil, très utile et tres efficace. La nourriture très bien. Tout était magnifique.
Robin
icon-Percutian Keluarga
Percutian Keluarga
8.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Yes, the resort was spotless and courteous. Loved all the iguanas, and other wildlife. It was hard to snorkel there, but that is more a problem with the area than the resort. We were followed by a girl in a boat blowing her whistle at us because we got too close to a group snorkelling in lifejackets. We only saw stingrays, no turtles.
Read More
Stevan
10.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

The venue, the staff, the food…everything was stellar. Truly an amazing stay.
Dawnelle
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

The rooms were recently renovated and very nicely decorated. Housekeeping did a great job of keeping things clean and leaving towel animals daily. All rooms look out on the ocean. The grounds are absolutely beautiful as is the beach and ocean. We just ate at the buffet and food was good, nothing special, but always able to find something to eat. They have other restaurants available with other options but we didn't use them. Definitely a nice relaxing vacation in an absolutely beautiful location. Great for relaxing, but not for the folks wanting to party. The staff was wonderful and friendly.
Read More
Jennifer
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

What a lovely stay we had! From our wonderful and welcoming personalized check-in with Omar right until check out. The staff were warm and helpful and the room and amenities exceeded expectations. Loved being able to snorkel right from the beach and all of the activities available. We will definitely be back!
Orest
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

This is my second stay in this resort. I like it, but not sure I’d return. Custom restaurants are not great anymore, they share food with a main restaurant. Drinks are fine. The biggest issue this time were loud noisy tourists from the US one night and Italian another night. They woke me up with their yelling from the outside at 3 am from the 42/7 open bar. Management and administrators do not do any precautions before I called the reception. Even after that it took about an hour to get asleep. It was a tranquilizing experience back in 2023, but this time 2 of 7 nights of bad sleep :(
Read More
Kyla
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
8.0
/10
Diulas 18 minggu yang lalu

Hotels.com verified review

Beautiful facility. Nice activities. Staff was helpful.
Bilangan ulasan setiap halaman
20
40