Allegro Cozumel All Inclusive

Others
8.0
/10
Very Good
1,139 reviews

What Guests Say About Their Stay

Katharine Sarah

10.0
/ 10
The beach was lovely. The staff were kind. Free use of tennis and pickleball rackets was a bonus. The rooms were clean and the beds were comfortable.

Emily Kate

10.0
/ 10
We had a great time at Allegro! The grounds, pools, beach, etc are beautiful. The food is good and everyone found stuff to eat that they enjoyed! Overal

Jodi

10.0
/ 10
Super nice staff and the grounds are meticulously maintained. Lots of choices of activities through the day and the food was great too. Would be a perfect place for families with kids as they have a big playground, a giant shallow pool with slides just for children and a kids' club.
In the Area
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Kilometro 16.5 Carretera Costera Sur, Cozumel, Estado de Quintana Roo, Mexico, 77600

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Near Nachi Cocom Beach Club & Water Sport Center
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What's around Allegro Cozumel All Inclusive

Kilometro 16.5 Carretera Costera Sur, Cozumel, Estado de Quintana Roo, Mexico, 77600
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Discover Your Perfect Getaway at Allegro Cozumel All Inclusive

Embark on an unforgettable vacation experience at Allegro Cozumel All Inclusive, a premier destination nestled in the heart of Estado de Quintana Roo, Mexico. This all-inclusive resort offers a harmonious blend of relaxation, adventure, and authentic Mexican charm, making it the ideal choice for discerning travelers seeking a truly memorable escape. From its stunning beachfront location to its world-class amenities and exceptional service, Allegro Cozumel All Inclusive promises a stay that exceeds expectations.

Allegro Cozumel All Inclusive Location

Allegro Cozumel All Inclusive is ideally situated on the picturesque island of Cozumel, specifically in the San Miguel area. Located at Kilometro 16.5 Carretera Costera Sur, Cozumel, Estado de Quintana Roo, Mexico, 77600, the resort offers a serene beachfront setting while remaining conveniently close to the vibrant pulse of the island. It is approximately a 10-minute drive from the San Miguel ferry terminal, which connects to Playa del Carmen, and about a 20-minute drive from Cozumel International Airport (CZM). The atmosphere here is one of tranquil coastal beauty, with direct access to pristine beaches and the crystal-clear waters of the Caribbean Sea. Guests can easily explore the charming town of San Miguel, known for its colorful shops, local eateries, and lively atmosphere, all within a short distance from the resort.

Allegro Cozumel All Inclusive Facilities & Services

Facilities for guests at Allegro Cozumel All Inclusive are designed to cater to every need and desire, ensuring a comfortable and enjoyable stay for all.
  • Multiple swimming pools, including adult-only and family-friendly options, perfect for a refreshing dip or lounging under the Mexican sun.
  • A dedicated kids' club offering supervised activities and entertainment for younger guests, ensuring fun for the whole family.
  • A fully equipped fitness center for those who wish to maintain their workout routine while on vacation.
  • A rejuvenating spa and wellness center offering a range of treatments and massages to promote relaxation and well-being.
  • Direct beach access with complimentary loungers and umbrellas for ultimate seaside enjoyment.
  • A variety of on-site restaurants and bars offering diverse culinary experiences.
  • Complimentary Wi-Fi access throughout the resort.
  • Free parking is available for guests arriving by car.
Operating hours for facilities vary, with pools typically open from 8:00 AM to 8:00 PM, and the fitness center from 6:00 AM to 10:00 PM. The spa operates from 9:00 AM to 6:00 PM, with treatments available by appointment. While many services are included in the all-inclusive package, spa treatments and some premium beverages may incur additional charges.

Allegro Cozumel All Inclusive Room Types

The room types of Allegro Cozumel All Inclusive are thoughtfully designed to provide comfort and style, catering to a variety of guest preferences. Whether you're traveling solo, as a couple, or with family, you'll find the perfect accommodation.
  • Deluxe Rooms:

    These well-appointed rooms offer a comfortable retreat, available with either a King bed or two Queen beds. Guests can choose from Garden View or Ocean View options. All Deluxe Rooms are non-smoking and feature a private balcony or terrace. Some Deluxe Rooms are equipped with a bathtub.
  • Superior Rooms:

    Similar to Deluxe Rooms, Superior Rooms offer enhanced amenities and often boast prime locations within the resort. Available with King or Queen beds, and offering Garden or Ocean Views. These rooms are non-smoking and include a private balcony or terrace. Bathtubs are available in select Superior Rooms.
  • Suites:

    For those seeking extra space and luxury, our Suites provide a separate living area and premium furnishings. Available with King beds and offering stunning Ocean Views. Suites are non-smoking and feature a spacious balcony. A bathtub is a standard amenity in all Suites.
  • Family Rooms:

    Designed to accommodate families, these rooms offer ample space and can be configured with multiple beds. Available with Garden or Ocean Views, these non-smoking rooms ensure a comfortable stay for everyone. Bathtubs are available in select Family Rooms.
Allegro Cozumel All Inclusive is a pet-friendly resort, with specific rooms designated for guests traveling with their furry companions. Please inquire about pet policies and any associated cleaning fees, which are typically charged in Mexican Pesos (MXN) and are subject to change.

Allegro Cozumel All Inclusive Dining & Restaurants

Indulge your palate with the diverse culinary offerings at Allegro Cozumel All Inclusive, where a world of flavors awaits.
  • La Isla Buffet Restaurant:

    Experience a delightful array of international and local dishes at our main buffet. Offering breakfast, lunch, and dinner with live cooking stations. Estimated price per person: Included in all-inclusive package. Operating hours: Breakfast 7:00 AM - 11:00 AM, Lunch 12:30 PM - 3:30 PM, Dinner 6:30 PM - 10:30 PM.
  • El Patio Mexican Restaurant:

    Savor authentic Mexican cuisine in a charming, traditional setting. Specializing in regional favorites and classic dishes. Estimated price per person: Included in all-inclusive package. Operating hours: Dinner 6:30 PM - 10:30 PM (reservations may be required).
  • La Trattoria Italian Restaurant:

    Enjoy classic Italian fare, from homemade pasta to delicious pizzas, in a relaxed ambiance. Estimated price per person: Included in all-inclusive package. Operating hours: Dinner 6:30 PM - 10:30 PM (reservations may be required).
  • The Sports Bar:

    A casual spot to enjoy snacks, light meals, and a wide selection of beverages while catching your favorite games. Estimated price per person: Included in all-inclusive package. Operating hours: 12:00 PM - 11:00 PM.
  • Pool Bar:

    Refreshing cocktails and light snacks served poolside, perfect for a midday treat. Estimated price per person: Included in all-inclusive package. Operating hours: 10:00 AM - 6:00 PM.

Allegro Cozumel All Inclusive Nearby Attractions and Activities

Cozumel offers a wealth of attractions and activities for every type of traveler, and Allegro Cozumel All Inclusive serves as your perfect base to explore them.
  • Chankanaab National Park:

    A protected marine park offering snorkeling, diving, a botanical garden, and a dolphinarium.
  • Palancar Beach:

    Famous for its soft white sand and crystal-clear waters, ideal for swimming, sunbathing, and water sports.
  • San Gervasio Mayan Archaeological Site:

    Explore the ancient ruins of this significant Mayan ceremonial site, dedicated to the goddess Ixchel.
  • Punta Sur Eco Beach Park:

    Discover diverse ecosystems, a lighthouse with panoramic views, and a crocodile sanctuary.
  • Cozumel Museum:

    Learn about the island's history, culture, and marine life through engaging exhibits.
If you are looking for other activities around Allegro Cozumel All Inclusive, check out the best deals on Traveloka: Recommended activities in Cozumel!

How to Get to Allegro Cozumel All Inclusive from the Airport

Getting to Allegro Cozumel All Inclusive from Cozumel International Airport (CZM) is straightforward, with several convenient options available. The airport transfer service of Allegro Cozumel All Inclusive ensures a seamless arrival.
  • Hotel Private Airport Transfer:

    The most convenient option is to pre-book a private transfer directly through the hotel. This service offers a hassle-free experience, with a driver meeting you at the airport and taking you directly to the resort. Prices vary depending on vehicle type and group size, typically ranging from 500 MXN to 1500 MXN.
  • Taxi:

    Metered taxis are readily available outside the airport terminal. The journey to Allegro Cozumel All Inclusive takes approximately 20 minutes and costs around 300 MXN to 500 MXN. Ensure the meter is used or agree on a fare before starting your journey.
  • Ride-hailing Service:

    While not as prevalent as traditional taxis, ride-hailing services may be available. Fares are comparable to taxis.
  • Rental Car:

    If you plan to explore the island extensively, renting a car at the airport is an option. Parking at the resort is complimentary.
For a stress-free arrival, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Allegro Cozumel All Inclusive

Allegro Cozumel All Inclusive stands out as an exceptional choice for your next vacation due to its unparalleled combination of luxury, convenience, and authentic Mexican hospitality.
  • Prime Beachfront Location:

    Enjoy direct access to stunning beaches and the turquoise waters of the Caribbean.
  • All-Inclusive Convenience:

    Savor a wide array of dining options and beverages without worrying about extra costs.
  • Family-Friendly Amenities:

    With a kids' club and multiple pools, it's perfect for families.
  • Diverse Activities:

    From water sports to exploring Mayan ruins, there's something for everyone.
  • Comfortable Accommodations:

    A variety of room types ensure a restful stay.
Room availability at Allegro Cozumel All Inclusive can be checked and booked easily. Booking Allegro Cozumel All Inclusive through Traveloka offers competitive rates and a seamless booking experience. Book budget hotels in Estado de Quintana Roo and discover the magic of Cozumel. Easily book domestic and international flights at low prices to complement your dream vacation.

All facilities in Allegro Cozumel All Inclusive

Bar, Cafe and Lounge Allegro Cozumel All Inclusive
Bar, Cafe and Lounge
Swimming Pool Allegro Cozumel All Inclusive
Swimming Pool
Entertainment Facility Allegro Cozumel All Inclusive
Entertainment Facility
Fitness Center Allegro Cozumel All Inclusive
Fitness Center
Common Space Allegro Cozumel All Inclusive
Common Space

Things to Do

  • Waterpark
  • Outdoor pool
  • Private beach
  • Garden
  • Spa
  • Beach towel
  • Sauna
  • Steam room
  • Waterslide
  • Beach sun loungers
  • Pool sun loungers

Sports and Recreations

  • Beach volleyball
  • Fitness center
  • Game room
  • Volleyball
  • Windsurfing
  • Billiard
  • Tennis court

Food and Drinks

  • Poolside bar
  • Buffet breakfast
  • Breakfast
  • Nightclub
  • Snack bar

Hotel Services

  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Smoking area
  • Parking
  • Terrace

Accessibilty

  • Accessible parking
  • Accessible bathroom
  • Accessible path of travel

Family-friendly Facilities

  • Kids club
  • Children pool

Nearby Facilities

  • Hair salon
  • ATM/Banking

Transportation

  • Limited parking

Connectivity

  • Free WiFi

Public Facilities

  • Parking

Accommodation Policy & General Information in Allegro Cozumel All Inclusive

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • This property uses a grey water recycling system and eco-friendly cleaning products
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Guests booked in a Premium Ultimate Dive Experience room type must provide a PADI certification or equivalent documentation.
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Allegro Cozumel All Inclusive
234
Number of floors in Allegro Cozumel All Inclusive
2
Another facilities in Allegro Cozumel All Inclusive
Waterpark, Outdoor pool, Private beach, Garden, Spa

Frequently asked question in Allegro Cozumel All Inclusive

What are available facilities at Allegro Cozumel All Inclusive?
There are top facilites at Allegro Cozumel All Inclusive such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Allegro Cozumel All Inclusive?
The standard check-in time at Allegro Cozumel All Inclusive is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Allegro Cozumel All Inclusive provide breakfast?
Yes, Allegro Cozumel All Inclusive provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Allegro Cozumel All Inclusive?
Allegro Cozumel All Inclusive is a 3.5-star hotel.
How many floors does Allegro Cozumel All Inclusive have?
Allegro Cozumel All Inclusive has 2 floors.
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More Reviews from Other Guests in Allegro Cozumel All Inclusive

8.0
Very Good
From 1,139 reviews
Cleanliness

8.6

Room Comfort

8.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Allegro Cozumel All Inclusive

Number of reviews per page
20
40
Top reviews
Dustin
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful
Katharine Sarah
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The beach was lovely. The staff were kind. Free use of tennis and pickleball rackets was a bonus. The rooms were clean and the beds were comfortable.
Emily Kate
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had a great time at Allegro! The grounds, pools, beach, etc are beautiful. The food is good and everyone found stuff to eat that they enjoyed! Overal
tony martin
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean and friendly but needs improvement on meat selection.
MICHAEL
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The resort and staff were great. The beach was way better than expected. We had a great time. The food was average. Don’t expect a culinary dinning experience.
Luis
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room lack of maintenance
Ashly
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was excellent and very helpful. We were in a room very close to the entertainment initially and it’s very loud at night so asked to change. They were able to accommodate. The food, especially at lunch, was not amazing with a minimal selection. Would like to see them up their food options. Also if you are gluten or dairy intolerant the choices were almost non existent.
Read More
Jacqueline Eileen
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our room leaked when it rained. So bad our bathroom had water covering floor.
Randy
icon-with Friends
with Friends
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rooms are small. Noisy a/c. Thin walls between units. Public areas are nice and well maintained. Food was ok, better in the two specialty restaurants but guests are limited to one visit to each per week. Drinks are weak and wine and beer always the same single brand. The property is also a long way from town so shopping, dining, pharmacy needs involve expensive transportation. For the same money there are better, more convenient places.
Read More
Connie
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything here was wonderful. The beach was amazing!
Ken
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The resort was nice. Great beach. Nice pools. Scuba shop was good and dive masters were great. Food at the resort wasn’t great other than the specialty restaurants but reservations are limited. A lot of the buffet food was cold when it should be easy to keep it warm.
David
icon-with Friends
with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Yes
Susan
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

All of the staff was so nice and helpful. The cleaning person for my room was a little lax, not leaving coffee twice and not putting out clean glasses twice. That was unusual, as I've been here before and that never happened. The recreation staff was really fun and the wait staff was very good. Had a great time there!
Gerrit
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The kids pool and play park was not functioning or working properly. We did not know when we arrived that there had been a fire which took out multiple buildings, and has not been remediated in over three years. It was sad that there was such a limited booking availability for the alacarts.
Elizabeth
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It wasn’t terrible, but it definitely wasn’t great either. The biggest disappointment was the food. I’ve stayed at many all-inclusive resorts and understand the food is usually average at best, but this was noticeably worse than what I’ve experienced elsewhere. The buffet options were very limited and lacked flavor, and surprisingly there weren’t even tacos available, which felt odd considering we were in Mexico. The best meal we had the entire trip was actually across the street at Iguanas Restaurant, which was excellent and a highlight of the trip. The drinks were also disappointing and tasted very watered down most of the time. Another issue was the limited dining availability. Only one restaurant was open each night, and reservations were difficult to get. The last reservation slot was around 9pm, which filled up quickly. There were also several small things that added up. The hot tub was barely warmer than the pool, the pools closed early at 7pm, and the beach was completely closed at night. There were no hammocks or beach daybeds to relax in during the day. Entertainment in the evenings was minimal and not very engaging. We were traveling with a group of 12 people, and there really weren’t any good hangout areas large enoughfor groups besides the lobby couches. Overall, the resort felt pretty average and lacked the little touches that make an all-inclusive experience enjoyable. Unfortunately, based on this stay, we wouldn’t choose to return.
Read More
Aimee Lynn
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Food needs improvement. Everything on the buffet is room temp
Nice Ann
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

4th year we have come here. We love everything about it.
Becky
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The beach was absolutely amazing. The rooms were fine , not luxury-level, but comfortable and certainly not the worst we’ve experienced. The overall layout of the resort is wonderful, and the property itself is beautiful and very well maintained. Unfortunately, the biggest disappointment was the food. Most of it was served at room temperature and lacked flavor. We made a reservation at the Italian restaurant one evening, hoping for something better, but it fell short. I ordered the ravioli, and when my plate arrived, there were only two regular-sized ravioli, not large portions, just standard size,which was surprising and underwhelming.
Read More
Jodi
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Super nice staff and the grounds are meticulously maintained. Lots of choices of activities through the day and the food was great too. Would be a perfect place for families with kids as they have a big playground, a giant shallow pool with slides just for children and a kids' club.
Stephanie Wright
icon-with Children
with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff was fun & kind, resort was clean, beach was nice, pools were nice I should have listened to all the reviews about the food. Yes the food was crappy. My family got sick & several people at the resort got sick from the food.
Number of reviews per page
20
40

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Lobby 4 Allegro Cozumel All Inclusive

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 1,139 reviews
Cleanliness

8.6

Room Comfort

8.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Allegro Cozumel All Inclusive

Number of reviews per page
20
40
Top reviews
Dustin
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful
Katharine Sarah
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The beach was lovely. The staff were kind. Free use of tennis and pickleball rackets was a bonus. The rooms were clean and the beds were comfortable.
Emily Kate
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had a great time at Allegro! The grounds, pools, beach, etc are beautiful. The food is good and everyone found stuff to eat that they enjoyed! Overal
tony martin
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean and friendly but needs improvement on meat selection.
MICHAEL
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The resort and staff were great. The beach was way better than expected. We had a great time. The food was average. Don’t expect a culinary dinning experience.
Luis
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room lack of maintenance
Ashly
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was excellent and very helpful. We were in a room very close to the entertainment initially and it’s very loud at night so asked to change. They were able to accommodate. The food, especially at lunch, was not amazing with a minimal selection. Would like to see them up their food options. Also if you are gluten or dairy intolerant the choices were almost non existent.
Read More
Jacqueline Eileen
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our room leaked when it rained. So bad our bathroom had water covering floor.
Randy
icon-with Friends
with Friends
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rooms are small. Noisy a/c. Thin walls between units. Public areas are nice and well maintained. Food was ok, better in the two specialty restaurants but guests are limited to one visit to each per week. Drinks are weak and wine and beer always the same single brand. The property is also a long way from town so shopping, dining, pharmacy needs involve expensive transportation. For the same money there are better, more convenient places.
Read More
Connie
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything here was wonderful. The beach was amazing!
Ken
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The resort was nice. Great beach. Nice pools. Scuba shop was good and dive masters were great. Food at the resort wasn’t great other than the specialty restaurants but reservations are limited. A lot of the buffet food was cold when it should be easy to keep it warm.
David
icon-with Friends
with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Yes
Susan
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

All of the staff was so nice and helpful. The cleaning person for my room was a little lax, not leaving coffee twice and not putting out clean glasses twice. That was unusual, as I've been here before and that never happened. The recreation staff was really fun and the wait staff was very good. Had a great time there!
Gerrit
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The kids pool and play park was not functioning or working properly. We did not know when we arrived that there had been a fire which took out multiple buildings, and has not been remediated in over three years. It was sad that there was such a limited booking availability for the alacarts.
Elizabeth
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It wasn’t terrible, but it definitely wasn’t great either. The biggest disappointment was the food. I’ve stayed at many all-inclusive resorts and understand the food is usually average at best, but this was noticeably worse than what I’ve experienced elsewhere. The buffet options were very limited and lacked flavor, and surprisingly there weren’t even tacos available, which felt odd considering we were in Mexico. The best meal we had the entire trip was actually across the street at Iguanas Restaurant, which was excellent and a highlight of the trip. The drinks were also disappointing and tasted very watered down most of the time. Another issue was the limited dining availability. Only one restaurant was open each night, and reservations were difficult to get. The last reservation slot was around 9pm, which filled up quickly. There were also several small things that added up. The hot tub was barely warmer than the pool, the pools closed early at 7pm, and the beach was completely closed at night. There were no hammocks or beach daybeds to relax in during the day. Entertainment in the evenings was minimal and not very engaging. We were traveling with a group of 12 people, and there really weren’t any good hangout areas large enoughfor groups besides the lobby couches. Overall, the resort felt pretty average and lacked the little touches that make an all-inclusive experience enjoyable. Unfortunately, based on this stay, we wouldn’t choose to return.
Read More
Aimee Lynn
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Food needs improvement. Everything on the buffet is room temp
Nice Ann
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

4th year we have come here. We love everything about it.
Becky
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The beach was absolutely amazing. The rooms were fine , not luxury-level, but comfortable and certainly not the worst we’ve experienced. The overall layout of the resort is wonderful, and the property itself is beautiful and very well maintained. Unfortunately, the biggest disappointment was the food. Most of it was served at room temperature and lacked flavor. We made a reservation at the Italian restaurant one evening, hoping for something better, but it fell short. I ordered the ravioli, and when my plate arrived, there were only two regular-sized ravioli, not large portions, just standard size,which was surprising and underwhelming.
Read More
Jodi
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Super nice staff and the grounds are meticulously maintained. Lots of choices of activities through the day and the food was great too. Would be a perfect place for families with kids as they have a big playground, a giant shallow pool with slides just for children and a kids' club.
Stephanie Wright
icon-with Children
with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff was fun & kind, resort was clean, beach was nice, pools were nice I should have listened to all the reviews about the food. Yes the food was crappy. My family got sick & several people at the resort got sick from the food.
Number of reviews per page
20
40