Allegro Cozumel All Inclusive

We had a great time at Allegro! The grounds, pools, beach, etc are beautiful. The food is good and everyone found stuff to eat that they enjoyed! Overal

Tuvimos inconvenientes con la regadera el cancel no sellaba y el agua salía al área del baño parecía que teníamos la alberca en el baño, la comida regular e insípida, la atención del personal de alguna forma discriminatoria con el turismo nacional, mala atención en ese aspecto. Relación calidad-precio, mala.

Clean and friendly but needs improvement on meat selection.

The resort and staff were great. The beach was way better than expected. We had a great time. The food was average. Don’t expect a culinary dinning experience.

Room lack of maintenance

Staff was excellent and very helpful. We were in a room very close to the entertainment initially and it’s very loud at night so asked to change. They were able to accommodate. The food, especially at lunch, was not amazing with a minimal selection. Would like to see them up their food options. Also if you are gluten or dairy intolerant the choices were almost non existent.

Our room leaked when it rained. So bad our bathroom had water covering floor.

Rooms are small. Noisy a/c. Thin walls between units. Public areas are nice and well maintained. Food was ok, better in the two specialty restaurants but guests are limited to one visit to each per week. Drinks are weak and wine and beer always the same single brand. The property is also a long way from town so shopping, dining, pharmacy needs involve expensive transportation. For the same money there are better, more convenient places.

Everything here was wonderful. The beach was amazing!

The resort was nice. Great beach. Nice pools. Scuba shop was good and dive masters were great. Food at the resort wasn’t great other than the specialty restaurants but reservations are limited. A lot of the buffet food was cold when it should be easy to keep it warm.

Yes

All of the staff was so nice and helpful. The cleaning person for my room was a little lax, not leaving coffee twice and not putting out clean glasses twice. That was unusual, as I've been here before and that never happened. The recreation staff was really fun and the wait staff was very good. Had a great time there!

The kids pool and play park was not functioning or working properly. We did not know when we arrived that there had been a fire which took out multiple buildings, and has not been remediated in over three years. It was sad that there was such a limited booking availability for the alacarts.

It wasn’t terrible, but it definitely wasn’t great either. The biggest disappointment was the food. I’ve stayed at many all-inclusive resorts and understand the food is usually average at best, but this was noticeably worse than what I’ve experienced elsewhere. The buffet options were very limited and lacked flavor, and surprisingly there weren’t even tacos available, which felt odd considering we were in Mexico. The best meal we had the entire trip was actually across the street at Iguanas Restaurant, which was excellent and a highlight of the trip. The drinks were also disappointing and tasted very watered down most of the time. Another issue was the limited dining availability. Only one restaurant was open each night, and reservations were difficult to get. The last reservation slot was around 9pm, which filled up quickly. There were also several small things that added up. The hot tub was barely warmer than the pool, the pools closed early at 7pm, and the beach was completely closed at night. There were no hammocks or beach daybeds to relax in during the day. Entertainment in the evenings was minimal and not very engaging. We were traveling with a group of 12 people, and there really weren’t any good hangout areas large enoughfor groups besides the lobby couches. Overall, the resort felt pretty average and lacked the little touches that make an all-inclusive experience enjoyable. Unfortunately, based on this stay, we wouldn’t choose to return.

Food needs improvement. Everything on the buffet is room temp

4th year we have come here. We love everything about it.

The beach was absolutely amazing. The rooms were fine , not luxury-level, but comfortable and certainly not the worst we’ve experienced. The overall layout of the resort is wonderful, and the property itself is beautiful and very well maintained. Unfortunately, the biggest disappointment was the food. Most of it was served at room temperature and lacked flavor. We made a reservation at the Italian restaurant one evening, hoping for something better, but it fell short. I ordered the ravioli, and when my plate arrived, there were only two regular-sized ravioli, not large portions, just standard size,which was surprising and underwhelming.

Super nice staff and the grounds are meticulously maintained. Lots of choices of activities through the day and the food was great too. Would be a perfect place for families with kids as they have a big playground, a giant shallow pool with slides just for children and a kids' club.

Staff was fun & kind, resort was clean, beach was nice, pools were nice I should have listened to all the reviews about the food. Yes the food was crappy. My family got sick & several people at the resort got sick from the food.

Very noisy!! Sometimes a quiet evening is enjoyable. Show with loud music EVERY night from 9 to 10. They start playing pounding music at 7:30.