What do past guests say about Alma de Zorro?

Alma de Zorro is well-known for its Room Comfort, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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Alma de Zorro

Name: Alma de Zorro
Address: Calle Ciricote Reg 8 Mza 249, 12, Bacalar, Estado de Quintana Roo, Mexico, 77930, Calle Ciricote Reg 8 Mza 249, 12, Estado de Quintana Roo, 77930, Mexico
Rating: 9

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9.0

/10

Exceptional

83 reviews

What Guests Say About Their Stay

Diana

10.0

/ 10

The staff was super helpful and friendly. They were more than happy to give recommendations on places to eat and things to do. The room was comfortable with nice bedding comfortable mattress and well working WiFi and air conditioning. You could also see the lagoon from our balcony and from the roof. The pool was well maintained and refreshing. They were in the process of expanding ( adding a restaurant/ bar and additional rooms. There was no noise from the construction while we were there for 3 nights.

Dulce Carolina

10.0

/ 10

muy bonita las instalaciones, me hubiera gustado que estuviera mas señalizaciones para llegar mas fácil al hotel

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jacqueline

10.0

/ 10

It was a wonderful experience, very attentive staff, love the contact with nature that the property has to offer.

In the Area

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Calle Ciricote Reg 8 Mza 249, 12, Bacalar, Estado de Quintana Roo, Mexico, 77930

Main Facilities

Swimming Pool

24-Hour Front Desk

WiFi

Alma de Zorro is located in area / city Bacalar. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Alma de Zorro

Calle Ciricote Reg 8 Mza 249, 12, Bacalar, Estado de Quintana Roo, Mexico, 77930

Discover More Places

Discover More About Alma de Zorro

General
Near Laguna Bacalar Ecological Park

Location
Located in Bacalar, Alma de Zorro is just steps from Lake Bacalar and a 3-minute drive from Laguna Bacalar Ecological Park. This hotel is 1.6 mi (2.6 km) from Fort of San Felipe and 2.5 mi (4.1 km) from Municipal Spa of Bacalar.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Lake Bacalar - 0.2 km / 0.1 mi
Polytechnic University of Bacalar - 1.4 km / 0.9 mi
Ecopark Bacalar - 1.5 km / 1 mi
Laguna Bacalar Ecological Park - 1.6 km / 1 mi
Zócalo - 2.5 km / 1.6 mi
Fort of San Felipe - 2.6 km / 1.6 mi
Municipal Spa of Bacalar - 3.1 km / 1.9 mi
Cenote Negro - 3.8 km / 2.3 mi
Cenote Cocalitos - 7.5 km / 4.7 mi
Cenote Azul - 7.6 km / 4.7 mi
Cenote Esmeralda - 8.5 km / 5.3 mi
Laguna Milagros - 29.6 km / 18.4 mi
Ichkabal - 40 km / 24.9 mi
Palacio Municipal De Othon P. Blanco - 40.2 km / 25 mi
Chetumal Ferry Terminal - 41 km / 25.5 mi

The nearest airports are:
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 39.9 km / 24.8 mi
Corozal (CZH) - 53.4 km / 33.2 mi

Facilities
Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless internet access.

Business Facilities
Free self parking is available onsite.

Rooms
Make yourself at home in one of the 14 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers.

All facilities in Alma de Zorro

Swimming Pool

Common Space

Lobby

Exterior

Others

Things to Do

Outdoor pool

Connectivity

Free WiFi

General

Parking

Public Facilities

Smoke-free area

Hotel Services

24-hour Receptionist

Accommodation Policy & General Information in Alma de Zorro

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 23:30

Check-out:

Before 12:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

, If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed

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General Information

Popular Facilities	Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time	From 15:00 - 23:30 - to 12:00
Available rooms at Alma de Zorro	14
Another facilities in Alma de Zorro	Outdoor pool, Free WiFi, Parking, Smoke-free area, 24-hour Receptionist

Frequently asked question in Alma de Zorro

What are available facilities at Alma de Zorro?

There are top facilites at Alma de Zorro such as Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Alma de Zorro?

The standard check-in time at Alma de Zorro is starting from 15:00 - 23:30 while the latest check-out time is at Before 12:00

What is the star rating of Alma de Zorro?

Alma de Zorro is a 2.5-star hotel.

How many rooms are available at Alma de Zorro?

Alma de Zorro has 14 rooms in total.

Does Alma de Zorro provide parking?

Yes, Alma de Zorro provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in Alma de Zorro

Overall Ratings & Reviews Alma de Zorro

Other sources (83)

9.0

Exceptional

From 83 reviews

Cleanliness

8.8

Room Comfort

9.0

Service and Facilites

9.0

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Traveler Reviews Alma de Zorro

Number of reviews per page

Top reviews

Diana

Friends and Family Family

10.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

Cynthia

with Partner

4.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

There was an overwhelming sewer smell that eliminated any chance of enjoying our room. We could barely breathe the entire time we were in our room. We couldn’t wait to leave. So glad we only booked one night. Location was also horrible, on the far north end of town. Too far to walk to anything of interest, including access to the water.

Uenuku

Leisure with Partner

10.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

Muy buen hotel con personnel excepcional.

Fernando

Leisure with Children

8.0

/10

Reviewed 59 week(s) ago

Expedia Group verified review

We stayed for one night, everything was clean. AC worked just fine, the only thing was the water in the shower it never came out hot just somewhat warm. Overall a safe and quiet stay

Alex

Leisure with Children

8.0

/10

Reviewed 60 week(s) ago

Expedia Group verified review

The beds need a little upgrade

Jorge

Leisure Family

8.0

/10

Reviewed 97 week(s) ago

Expedia Group verified review

There are some very dirty dogs ....

Sheny

Leisure with Children

6.0

/10

Reviewed 111 week(s) ago

Expedia Group verified review

Room service and water pressure was very poor. The visibility to turn to the Hotel was very poor.

Federico

Leisure Family

8.0

/10

Reviewed 128 week(s) ago

Expedia Group verified review

The route is not paved, there no access to the lake on that street

Andres

Business and Leisure with Partner

10.0

/10

Reviewed 136 week(s) ago

Expedia Group verified review

Everything was excellent!

María Cristina

10.0

/10

Reviewed 140 week(s) ago

Hotels.com verified review

Lugar hermoso, cómodo y con facilidad para recorrer la laguna

Arturo

Leisure with Children

6.0

/10

Reviewed 142 week(s) ago

Expedia Group verified review

En general bien, pero la alberca estuvo fría y no pudimos usarla y también en el cuarto hacía frío y mucho ruido de la carretera y camiones en la noche.

Millie

Leisure with Partner

6.0

/10

Reviewed 144 week(s) ago

Expedia Group verified review

This hotel was pleasant. Far out of town and transport in Bacalar is limited which makes it tricky at times. Service was average (didn’t get shown room or ammenities etc). Ok for price

maria

10.0

/10

Reviewed 164 week(s) ago

Expedia Group verified review

👍

Nicolas Ignacio

Leisure Family

4.0

/10

Reviewed 166 week(s) ago

Expedia Group verified review

Propiedad muy mal ubicada, en una calle de mal acceso y sin absolutamente nada a su alrededor. Se necesita auto para todo.

jacqueline

Leisure Family

10.0

/10

Reviewed 170 week(s) ago

Expedia Group verified review

It was a wonderful experience, very attentive staff, love the contact with nature that the property has to offer.

Fausto

with Children

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

El personal fue súper amable , es una experiencia única

Paulina

with Children

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Excelente estancia

RAJIV

Friends and Family Family

10.0

/10

Reviewed 26 week(s) ago

Hotels.com verified review

Habitación limpia y espaciosa

Victor

Leisure Family

10.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

Excelente servicio y bonitas instalaciones, cerca del centro.

Laurent

Leisure Family

8.0

/10

Reviewed 47 week(s) ago

Expedia Group verified review

Personnel très gentil et lieu tres mignon. Chambre double sont un peu restreinte en taille pour 2 adultes et 2 enfants, sinon tout s’est bien passé

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.