Dreams Jade Resort & Spa - All Inclusive

Others
8.4
/10
Very Good
1,242 reviews

What Guests Say About Their Stay

Robert

10.0
/ 10
Staff was great and accommodations were very nice! There were pretty long lines for dinner a couple of nights, but the bar by the beach and lobby bar were good spots to wait. The resort was packed, so chairs were tough to find if not out early enough. Beach is nice and long, but most of the water is pretty rocky. Overall an amazing trip!

Anna

10.0
/ 10
We had a truly wonderful stay at Dreams Jade Riviera Cancun. From arrival to departure, everything felt easy, welcoming, and well taken care of. We were celebrating our anniversary during this trip, which made the experience even more special. Carlos surprised us with a sweet room decoration, and it was such a thoughtful, personal touch that really set the tone for our stay. The weather was beautiful the entire time, the service was consistently great, and there was always something happening if you wanted entertainment. The Super Bowl show was a lot of fun, the bars were excellent, and the overall atmosphere was relaxed but lively. The staff truly made this trip memorable. Carlos and Julian were fantastic as our butlers and made everything run smoothly. Melvin and Francisco took great care of us at the pool, along with Sergio, who kept the pool food coming and did a great job. The bartenders Alfredo, Fernando, Esther, Evan, Leopoldo, Omar, and Oscar were friendly, attentive, and always upbeat. At the restaurants, Erik and Aurelio consistently delivered great meals, and our waiters Jose, Antonio, and Janette were warm and attentive throughout our stay. Marcos at bell services was helpful and welcoming, Dillon and David kept the activities fun, Cristian gave an excellent massage, Oscar in the Preferred Club was great to work with, and Erica in housekeeping kept our room spotless every day. We left feeling relaxed, celebrated, and genuinely grateful for how well we were treated

Anna

10.0
/ 10
The rooms were great, very clean staff was friendly and made you feel so welcome throughout the whole experience. I would definitely come back to this resort. Good was amazing!!!
In the Area
See Map
Unidad 26, Mz 20 Lote 1-1 SM 3, Benito Juárez, Estado de Quintana Roo, Mexico, 77580

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Dreams Jade Resort & Spa - All Inclusive is located in area / city Benito Juárez. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Dreams Jade Resort & Spa - All Inclusive

Unidad 26, Mz 20 Lote 1-1 SM 3, Benito Juárez, Estado de Quintana Roo, Mexico, 77580
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Lobby Dreams Jade Resort & Spa - All Inclusive
Exterior 2 Dreams Jade Resort & Spa - All Inclusive

Discover More About Dreams Jade Resort & Spa - All Inclusive

General


Near Puerto Morelos Artists’ Cooperative

Location


When you stay at Dreams Jade Resort & Spa - All Inclusive in Puerto Morelos, you'll be on the waterfront, within a 15-minute drive of Puerto Morelos Town Square and Puerto Morelos Beach. This all-inclusive property is 13.9 mi (22.4 km) from Maroma Beach and 14.2 mi (22.8 km) from Moon Palace Golf Club.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Puerto Morelos Artists’ Cooperative - 3 km / 1.9 mi
San Jose Catholic Parish - 3 km / 1.9 mi
Puerto Morelos Town Square - 3 km / 1.9 mi
Ojo de Agua Beach - 3.1 km / 1.9 mi
Faro Inclinado - 3.1 km / 1.9 mi
Puerto Morelos Beach - 5.9 km / 3.7 mi
Monumento Ruta de los Cenotes - 6.3 km / 3.9 mi
Sanctuary of Hope and Time Capsule - 7.3 km / 4.5 mi
Jungle Spa - 7.3 km / 4.6 mi
Dr. Alfredo Barrera Marin Botanical Garden - 7.3 km / 4.6 mi
Petempich Bay - 15.7 km / 9.7 mi
Playa Paraiso Golf Course - 17.4 km / 10.8 mi
Cirque du Soleil Boutique at Vidanta Riviera Maya - 17.6 km / 10.9 mi
El Rey Polo Country Club - 17.8 km / 11.1 mi
Nicklaus Design Golf Course - 18 km / 11.2 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 29.7 km / 18.5 mi
Cozumel Intl. Airport (CZM) - 69.6 km / 43.2 mi
Tulum Intl. Airport (TQO) - 142.4 km / 88.5 mi

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 3 outdoor pools, you can spend some time at the private beach. Additional features at this Art Deco property include complimentary wireless internet access, concierge services, and an arcade/game room.

Business Facilities


Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Planning an event in Puerto Morelos? This property has 10710 square feet (995 square meters) of space consisting of a conference center and a meeting room. Limited parking is available onsite.

Dining


Grab a bite at Carnival Buffet, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 swim-up bars. A complimentary buffet breakfast is included.

Rooms


Make yourself at home in one of the 550 guestrooms featuring free minibar items. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets.

All facilities in Dreams Jade Resort & Spa - All Inclusive

Bar, Cafe and Lounge Dreams Jade Resort & Spa - All Inclusive
Bar, Cafe and Lounge
Swimming Pool Dreams Jade Resort & Spa - All Inclusive
Swimming Pool
Entertainment Facility Dreams Jade Resort & Spa - All Inclusive
Entertainment Facility
Fitness Center Dreams Jade Resort & Spa - All Inclusive
Fitness Center
Functional Hall Dreams Jade Resort & Spa - All Inclusive
Functional Hall

Sports and Recreations

  • Fitness center
  • Basketball
  • Game room
  • Mini golf
  • Jet ski
  • Archery
  • Tennis court
  • Beach volleyball
  • Sailing
  • Surfing
  • Volleyball
  • Billiard

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Outdoor facilities
  • Shops
  • Private beach
  • Spa
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Multilingual staff
  • Express check-in
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge
  • Laundry service

Food and Drinks

  • Poolside bar
  • Buffet breakfast
  • Breakfast
  • Nightclub
  • Snack bar

Public Facilities

  • Coffee shop
  • Elevator
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Conference center
  • Business facilities
  • Conference rooms

Nearby Facilities

  • Hair salon
  • ATM/Banking
  • Gift shop

Transportation

  • Limited parking
  • Bicycle rental

General

  • Banquet
  • Terrace

Accessibilty

  • Wheelchair accessible
  • Accessible path of travel

Family-friendly Facilities

  • Children pool

Kids and Pets

  • Children facilities

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Dreams Jade Resort & Spa - All Inclusive

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

Pets

Limited Number Of Pets In Room

Additional Policy

Professional property host/manager, LGBTQIA+ friendly, No cribs (infant beds) available, No rollaway/extra beds available, On bay, Parking height restrictions apply, Preferred by Nature, Onsite COVID-19 testing (Antigen) is available
  • Pet fee: USD 65 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Dreams Jade Resort & Spa - All Inclusive
550
Number of floors in Dreams Jade Resort & Spa - All Inclusive
4
Another facilities in Dreams Jade Resort & Spa - All Inclusive
Fitness center, Basketball, Game room, Mini golf, Jet ski

Frequently asked question in Dreams Jade Resort & Spa - All Inclusive

What are available facilities at Dreams Jade Resort & Spa - All Inclusive?
There are top facilites at Dreams Jade Resort & Spa - All Inclusive such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Dreams Jade Resort & Spa - All Inclusive?
The standard check-in time at Dreams Jade Resort & Spa - All Inclusive is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Dreams Jade Resort & Spa - All Inclusive provide breakfast?
Yes, Dreams Jade Resort & Spa - All Inclusive provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Dreams Jade Resort & Spa - All Inclusive?
Dreams Jade Resort & Spa - All Inclusive is a 4.5-star hotel.
How many floors does Dreams Jade Resort & Spa - All Inclusive have?
Dreams Jade Resort & Spa - All Inclusive has 4 floors.
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More Reviews from Other Guests in Dreams Jade Resort & Spa - All Inclusive

8.4
Very Good
From 1,242 reviews
Cleanliness

8.8

Room Comfort

7.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Dreams Jade Resort & Spa - All Inclusive

Number of reviews per page
20
40
Top reviews
Sheila
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The rooms in building one had fruit flies and lil tropical bugs.
Robert
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was great and accommodations were very nice! There were pretty long lines for dinner a couple of nights, but the bar by the beach and lobby bar were good spots to wait. The resort was packed, so chairs were tough to find if not out early enough. Beach is nice and long, but most of the water is pretty rocky. Overall an amazing trip!
Read More
Pierre
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Without being overly picky, we had an amazing time at this resort.
William
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Outstanding staff,
Andrea
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Super friendly and gracious staff. Clean rooms and pool areas.
Scott
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

adult pool is heated staff amazing food generally great
Danielle
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean, friendly and top tier service in privilege club.
Anna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We had a truly wonderful stay at Dreams Jade Riviera Cancun. From arrival to departure, everything felt easy, welcoming, and well taken care of. We were celebrating our anniversary during this trip, which made the experience even more special. Carlos surprised us with a sweet room decoration, and it was such a thoughtful, personal touch that really set the tone for our stay. The weather was beautiful the entire time, the service was consistently great, and there was always something happening if you wanted entertainment. The Super Bowl show was a lot of fun, the bars were excellent, and the overall atmosphere was relaxed but lively. The staff truly made this trip memorable. Carlos and Julian were fantastic as our butlers and made everything run smoothly. Melvin and Francisco took great care of us at the pool, along with Sergio, who kept the pool food coming and did a great job. The bartenders Alfredo, Fernando, Esther, Evan, Leopoldo, Omar, and Oscar were friendly, attentive, and always upbeat. At the restaurants, Erik and Aurelio consistently delivered great meals, and our waiters Jose, Antonio, and Janette were warm and attentive throughout our stay. Marcos at bell services was helpful and welcoming, Dillon and David kept the activities fun, Cristian gave an excellent massage, Oscar in the Preferred Club was great to work with, and Erica in housekeeping kept our room spotless every day. We left feeling relaxed, celebrated, and genuinely grateful for how well we were treated
Read More
Anna
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The rooms were great, very clean staff was friendly and made you feel so welcome throughout the whole experience. I would definitely come back to this resort. Good was amazing!!!
Gabriela Sarahi
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything is amazing in this resort, all you need in one place, the spa is the best! All people are super kind, friendly and professional.
Payam
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great staff!
Joanna
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff was amazing. So friendly. We had a wonderful vacation.
Andrew
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Could not control AC, temperature always dropped to 16.5 no matter what temperature was set. Restaurants were systematically closed on rotation ( 1 of 5 every night) lineups were long for reservations. Extremely poor poolside management for lounge chairs at the preferred pool.
Shauna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This is our second time at Dreams Jade and we loved it again! A big part of why the trip was so great is how nice all the staff are. Everyone is soo friendly and makes you feel so welcome! Special shoutouts to Juan at the Mexican restaurant, Karen who was the breakfast hostess at preferred Mercure (she is very sweet!), the two guy servers at the preferred pool were amazing and the guy in preferred lounge made me the best iced coffees I’ve ever had! The resort if very clean, the service is amazing and we would for sure come back. Thanks for a great stay!
Read More
Trisha
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beds and pillows are super hard. Mini fridges in the room don’t get very cold. We had a family trip with our kids and couldn’t go to certain restaurants because it was adults only. The food was mediocre. On a good note staff was very nice and helpful. We absolutely loved the pool staff and water activities. Night time entertainment was so much fun. The staff definitely made our trip amazing.
Read More
Debra J
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff was amazing and friendly. The amenities were stellar.
Margaret Isabell
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Pools was great staff excellent would come again!
Felix
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice view, ocean side.
Cheryl
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Loved the entertainment team, especially Tony and Sue. Food was great. Loved Spice and Mercure. Came to celebrate my 50th birthday and they made it super special.
Scott
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Have attachments you should read but not able to attach here.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Dreams Jade Resort & Spa - All Inclusive

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 1,242 reviews
Cleanliness

8.8

Room Comfort

7.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Dreams Jade Resort & Spa - All Inclusive

Number of reviews per page
20
40
Top reviews
Sheila
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The rooms in building one had fruit flies and lil tropical bugs.
Robert
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was great and accommodations were very nice! There were pretty long lines for dinner a couple of nights, but the bar by the beach and lobby bar were good spots to wait. The resort was packed, so chairs were tough to find if not out early enough. Beach is nice and long, but most of the water is pretty rocky. Overall an amazing trip!
Read More
Pierre
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Without being overly picky, we had an amazing time at this resort.
William
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Outstanding staff,
Andrea
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Super friendly and gracious staff. Clean rooms and pool areas.
Scott
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

adult pool is heated staff amazing food generally great
Danielle
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean, friendly and top tier service in privilege club.
Anna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We had a truly wonderful stay at Dreams Jade Riviera Cancun. From arrival to departure, everything felt easy, welcoming, and well taken care of. We were celebrating our anniversary during this trip, which made the experience even more special. Carlos surprised us with a sweet room decoration, and it was such a thoughtful, personal touch that really set the tone for our stay. The weather was beautiful the entire time, the service was consistently great, and there was always something happening if you wanted entertainment. The Super Bowl show was a lot of fun, the bars were excellent, and the overall atmosphere was relaxed but lively. The staff truly made this trip memorable. Carlos and Julian were fantastic as our butlers and made everything run smoothly. Melvin and Francisco took great care of us at the pool, along with Sergio, who kept the pool food coming and did a great job. The bartenders Alfredo, Fernando, Esther, Evan, Leopoldo, Omar, and Oscar were friendly, attentive, and always upbeat. At the restaurants, Erik and Aurelio consistently delivered great meals, and our waiters Jose, Antonio, and Janette were warm and attentive throughout our stay. Marcos at bell services was helpful and welcoming, Dillon and David kept the activities fun, Cristian gave an excellent massage, Oscar in the Preferred Club was great to work with, and Erica in housekeeping kept our room spotless every day. We left feeling relaxed, celebrated, and genuinely grateful for how well we were treated
Read More
Anna
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The rooms were great, very clean staff was friendly and made you feel so welcome throughout the whole experience. I would definitely come back to this resort. Good was amazing!!!
Gabriela Sarahi
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything is amazing in this resort, all you need in one place, the spa is the best! All people are super kind, friendly and professional.
Payam
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great staff!
Joanna
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff was amazing. So friendly. We had a wonderful vacation.
Andrew
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Could not control AC, temperature always dropped to 16.5 no matter what temperature was set. Restaurants were systematically closed on rotation ( 1 of 5 every night) lineups were long for reservations. Extremely poor poolside management for lounge chairs at the preferred pool.
Shauna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This is our second time at Dreams Jade and we loved it again! A big part of why the trip was so great is how nice all the staff are. Everyone is soo friendly and makes you feel so welcome! Special shoutouts to Juan at the Mexican restaurant, Karen who was the breakfast hostess at preferred Mercure (she is very sweet!), the two guy servers at the preferred pool were amazing and the guy in preferred lounge made me the best iced coffees I’ve ever had! The resort if very clean, the service is amazing and we would for sure come back. Thanks for a great stay!
Read More
Trisha
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beds and pillows are super hard. Mini fridges in the room don’t get very cold. We had a family trip with our kids and couldn’t go to certain restaurants because it was adults only. The food was mediocre. On a good note staff was very nice and helpful. We absolutely loved the pool staff and water activities. Night time entertainment was so much fun. The staff definitely made our trip amazing.
Read More
Debra J
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff was amazing and friendly. The amenities were stellar.
Margaret Isabell
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Pools was great staff excellent would come again!
Felix
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice view, ocean side.
Cheryl
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Loved the entertainment team, especially Tony and Sue. Food was great. Loved Spice and Mercure. Came to celebrate my 50th birthday and they made it super special.
Scott
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Have attachments you should read but not able to attach here.
Number of reviews per page
20
40