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Dreams Sands Cancun Resort & Spa - All Inclusive

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8.4
Very Good
1,731 reviews

What Guests Say About Their Stay

Dana Lynn

10.0
/ 10
Kind friendly and very hospitable exceptional service and staff, resort was beautiful

Silvia

10.0
/ 10
Muy lindo lugar para ir en familia. La comida deliciosa siempre y muy buen rato por parte de todo el personal.

Giovanna

10.0
/ 10
Top TIER. I arrived July 11th to a different company resort in Playa Del Carmen but it was not at all like the pictures or reviews. I quickly had to find a new resort and Dreams Sands in Cancun came highly recommended. They were so patient with me making the sudden change of hotels and assured me the best experience. I was upgraded to an ocean view and the staff were IMPECCABLE. The food and drinks are good and the staff goes above and beyond. I asked the bartender for some coconut oil so I could tan better and expected a small portion but he gave me a whole new container and best believe my tan was amazing after. Really happy Dreams turned my experience around for the better. 100% would go back and already miss it.
In the Area
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Blvd. Kukulcan km. 8.5 Lote B, Zona Hotelera, Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500

Main Facilities

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This accommodation offers:
Outdoor pool
Poolside bar
Table tennis
Children pool
Laundry service
Luggage storage
Elevator
Kids club
Karaoke
ATM/Banking
Dreams Sands Cancun Resort & Spa - All Inclusive is a 5-star resorts that has been welcoming guests since 1999. The accommodation went through a renovation in 2012. Dreams Sands Cancun Resort & Spa - All Inclusive is part of Hyatt Inclusive Collection under Hyatt. There are 414 rooms spread across 10 floors.
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What's around Dreams Sands Cancun Resort & Spa - All Inclusive

Blvd. Kukulcan km. 8.5 Lote B, Zona Hotelera, Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500
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Lobby Dreams Sands Cancun Resort & Spa - All Inclusive
Exterior 2 Dreams Sands Cancun Resort & Spa - All Inclusive

Discover More About Dreams Sands Cancun Resort & Spa - All Inclusive

General Information

Dreams Sands Cancun Resort & Spa - All Inclusive is a 5-star resorts that has been welcoming guests since 1999. The accommodation went through a renovation in 2012. Dreams Sands Cancun Resort & Spa - All Inclusive is part of Hyatt Inclusive Collection under Hyatt. There are 414 rooms spread across 10 floors.

Location

Located at Zona Hotelera, Blvd. Kukulcan km. 8.5 Lote B in Cancun, Mexico.

Facilities & Amenities

Dreams Sands Cancun Resort & Spa - All Inclusive has Outdoor pool, Poolside bar, Table tennis, Children pool, Laundry service, and more.

Dining

Guests can stop by the café.

Contact

Phone number: 52 998-8487600

All facilities in Dreams Sands Cancun Resort & Spa - All Inclusive

Facility

  • Outdoor pool
  • Poolside bar
  • Table tennis
  • Children pool
Swimming Pool Dreams Sands Cancun Resort & Spa - All Inclusive
Swimming Pool
Entertainment Facility Dreams Sands Cancun Resort & Spa - All Inclusive
Entertainment Facility
Fitness Center Dreams Sands Cancun Resort & Spa - All Inclusive
Fitness Center
Functional Hall Dreams Sands Cancun Resort & Spa - All Inclusive
Functional Hall
Common Space Dreams Sands Cancun Resort & Spa - All Inclusive
Common Space

Guest Services

  • 24-hour front desk
  • Luggage storage
  • Concierge
  • Porter
  • Laundry Service
  • Wedding service

Activity & Leisure

  • Full Serviced Spa
  • Karaoke
  • Beach Towels
  • Spa Treatment Rooms
  • Outdoor pool
  • On-Site Spa
  • Entertainment Programme
  • Beach umbrella
  • Locally Owned Tours & Activities
  • Pool sun loungers

Sports & Recreation

  • Sailing On-Site
  • Beach Volleyball On-Site
  • Table Tennis
  • Fitness Facilities

Public Facilities

  • Elevator
  • Smoke Free Property
  • Coffee/Tea in common areas
  • Safety deposit box
  • Coffee shop

Transportation

  • Area shuttle
  • Limited car park
  • Valet parking
    TEXT

Nearby Facilities

  • Grocery store
  • Shopping On-Site
  • Gift shop
  • Hair salon
  • ATM/Bank

Meals & Dining

  • Snack bar
  • Poolside Bar

Family & Kids

  • Children's pool
  • Children's club
    TEXT

Accommodation Facilities

  • Self-Parking
    TEXT
  • Terrace

Connectivity

  • Wi-Fi
    TEXT

Travelling with Companions

  • Babysitting

Accommodation Policy & General Information in Dreams Sands Cancun Resort & Spa - All Inclusive

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

IMPORTANT_NOTICE

  • A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.
  • Only registered guests are allowed in the guestrooms.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Minimum Age Policy

18
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Available rooms at Dreams Sands Cancun Resort & Spa - All Inclusive
414
Number of floors in Dreams Sands Cancun Resort & Spa - All Inclusive
10
Another facilities in Dreams Sands Cancun Resort & Spa - All Inclusive
24-hour front desk, Luggage storage, Concierge, Porter, Laundry Service

Frequently asked question in Dreams Sands Cancun Resort & Spa - All Inclusive

What is normal check-in & check-out time at Dreams Sands Cancun Resort & Spa - All Inclusive?
The standard check-in time at Dreams Sands Cancun Resort & Spa - All Inclusive is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
What is the star rating of Dreams Sands Cancun Resort & Spa - All Inclusive?
Dreams Sands Cancun Resort & Spa - All Inclusive is a 5.0-star hotel.
How many floors does Dreams Sands Cancun Resort & Spa - All Inclusive have?
Dreams Sands Cancun Resort & Spa - All Inclusive has 10 floors.
How many rooms are available at Dreams Sands Cancun Resort & Spa - All Inclusive?
Dreams Sands Cancun Resort & Spa - All Inclusive has 414 rooms in total.
What do past guests say about Dreams Sands Cancun Resort & Spa - All Inclusive?
Dreams Sands Cancun Resort & Spa - All Inclusive is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Dreams Sands Cancun Resort & Spa - All Inclusive

8.4
Very Good
From 1,731 reviews
Cleanliness

8.8

Room Comfort

8.4

Service and Facilites

9.0

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Traveler Reviews Dreams Sands Cancun Resort & Spa - All Inclusive

Number of reviews per page
20
40
Top reviews
Dana Lynn
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Kind friendly and very hospitable exceptional service and staff, resort was beautiful
Allison
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The grounds are beautiful and the staff were so helpful and accommodating. The resort is somewhat on the smaller side, but it was still very nice. One drawback is the restaurants are only really open for dinner. So breakfast and lunch is usually the buffet. But the pools and beaches were great.
Mariah
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel was a little more outdated than others but nice nonetheless
Silvia
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Muy lindo lugar para ir en familia. La comida deliciosa siempre y muy buen rato por parte de todo el personal.
Vanessa
icon-with Children
with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff member Jose Itza reached around the tongs that were in the bowl to grab my chips with his bare hands. It was the rudest most disgusting thing I have ever saw at a restaurant. He was really short while we were ordering and I didn't catch on to this until after I saw him treat our food that way. We were one of few Black Americans in the restaurant and my child saw him treating everyone else's food with care and using tongs so I am at a loss for words on why we were treated this way. It was very upsetting and disheartening.
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Wagih
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It is okay overall but the staff could of have been nicer and the check in process took so longer
Dan
icon-with Children
with Children
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The beach is smelly, not blue, dirty Room is noisy. Restaurent need 1 hour waiting and dirty
Giovanna
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Top TIER. I arrived July 11th to a different company resort in Playa Del Carmen but it was not at all like the pictures or reviews. I quickly had to find a new resort and Dreams Sands in Cancun came highly recommended. They were so patient with me making the sudden change of hotels and assured me the best experience. I was upgraded to an ocean view and the staff were IMPECCABLE. The food and drinks are good and the staff goes above and beyond. I asked the bartender for some coconut oil so I could tan better and expected a small portion but he gave me a whole new container and best believe my tan was amazing after. Really happy Dreams turned my experience around for the better. 100% would go back and already miss it.
Read More
KYLE
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

None
LUIS
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff it’s amazing and friendly
Jennifer
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I stayed four nights and had the most wonderful experience! Staff was friendly and amazing and incredibly helpful as I was a solo traveler! Definitely a wonderful resort to bring your entire family. Food was delicious and there was always an option at any time of the day or night. Hands down will be back again!
Joseph
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff at this resort was beyond compare. Everyone we met were so helpful and friendly. This alone was enough to book another stay. We left feeling like part of the family. Not to mention the beautiful beach which was the biggest draw.
Antonio
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great hotel and great customer service. Definitely coming back again.
Cindy
icon-with Children
with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Property is great and the service as well but the beach is not what it looks like on the pictures. It is not good for kids as there are lots of rocks.
Leticia Martinez
icon-with Children
with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The customer service was amazing. Every employee we interacted with at the resort was helpful and professional. Food at all the restaurants were good. I would say 80% of the food we ate was great. Least favorite was the steak house. Rooms cleaned every day but always had to request clean towels. Pools were small and the resort is clean but dated. The small beach area in front of the hotel was complete disappointment. So much seaweed every day we were there. We did not use it at all except for jet ski rental that was at the edge of beach area. Not sure we would stay here again because there are so many other options.
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Rojerio
icon-Family
Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel was clean and the staff was very friendly and very helpful. Rooms are good size and the food was good but limited places to eat until dinner time. Bars closed early, liquor seemed weaker than what we get in Texas. Not much entertainment within the resort. I was there during the 2026 FIFA World Cup and games were only shown on one TV, even when Mexico and the United States played their games. The part of the ocean at the resort is rocky and was not clear during our stay due to seaweed and algae. Also this part of the Island does not have waves.
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Morayma
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Food not ok..room clean
Carlos
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

everything about it was perfect pools, bar, food, staff. our room was always clean thanks to Juana G. when at the pool Ulises always made sure we had drinks or whatever was needed ! the concierge Julio was also excellent when decorating the room for a surprise and was always attentive! 10/10
Marisol
icon-with Children
with Children
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

There was tons of seaweed and smelt gross We had to pay to go to a clean beach
zachary
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We had a wonderful stay. I would like to personally shout out a few team members; Carlo and Carlos provided an unforgettable hibachi experience, and Mauro and Ricardo kept the cold drinks flowing. Yonet kept the room clean and stocked daily. Although we weren’t able to get everyone’s names, the rest of the team was great as well
Read More
Number of reviews per page
20
40

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Exterior 4 Dreams Sands Cancun Resort & Spa - All Inclusive

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.