El Fuerte Beach Resort

Service Apartment
9.2
/10
Exceptional
166 reviews

What Guests Say About Their Stay

Carol

10.0
/ 10
The view was nice. The room clean. The bathroom was not the best. Limited hot water and odd setup. The toilet getst wet every time you shower because it’s just open. Also it says there are laundry facilities but there are none. You have to walk a few blocks to a service that will wash for you and give it back to you in the afternoon. Staff was nice.

Scottie

10.0
/ 10
The room was great! I had a balcony overlooking the sea. I sat in the living room half the night just looking out the window at the well lit beach, while pretending to do work on my laptop. Downstairs, the restaurant had a nice vibe. I had the grilled shrimp tacos. They were amazing! I should have gotten an order for the road! Everything was great, from someone from reception walking me to my room, to the easy on-site parking. I will definitely be back.

Tiffany

10.0
/ 10
The check in process was easy. All staff was very helpful. The receptionist even assisted me in carrying luggage. The beach club was awesome. Great food and drinks. Abraham was very hospitable and energetic. We will definitely return to this hotel and recommend it to anyone interested in a great location.
In the Area
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Calle Róbalo Manzana No. 16 Lote 01, Othón P. Blanco, Estado de Quintana Roo, Mexico, 77976

Main Facilities

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Restaurant
Parking
WiFi
Staying at El Fuerte Beach Resort is a good choice when you are visiting Othón P. Blanco.
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What's around El Fuerte Beach Resort

Calle Róbalo Manzana No. 16 Lote 01, Othón P. Blanco, Estado de Quintana Roo, Mexico, 77976
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Lobby El Fuerte Beach Resort
Exterior 2 El Fuerte Beach Resort

Discover More About El Fuerte Beach Resort

General


Near Mahahual Beach

Location


A stay at El Fuerte Beach Resort places you in the heart of Mahahual, steps from Mahahual Beach and a 2-minute drive from Mahahual Lighthouse. This beach aparthotel is 1.7 mi (2.7 km) from Costa Maya Port and 2.3 mi (3.7 km) from Maya Water Park.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Mahahual Beach - 0.1 km / 0.1 mi
Mahahual Lighthouse - 1.4 km / 0.8 mi
Costa Maya Port - 2.5 km / 1.6 mi
Maya Water Park - 3.4 km / 2.1 mi
Maya Chan Beach - 4.6 km / 2.9 mi

The preferred airport for El Fuerte Beach Resort is Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 141.5 km / 87.9 mi

Facilities


Pamper yourself with onsite massages or take in the view from a terrace and a garden. This aparthotel also features complimentary wireless internet access and tour/ticket assistance.

Business Facilities


The front desk is staffed during limited hours. Free self parking is available onsite.

Dining


Enjoy a meal at the restaurant or snacks in the aparthotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.

Rooms


Make yourself at home in one of the 16 individually decorated guestrooms, featuring kitchenettes with stovetops and microwaves. 42-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include complimentary bottled water and ceiling fans, and housekeeping is provided daily.

All facilities in El Fuerte Beach Resort

Entertainment Facility El Fuerte Beach Resort
Entertainment Facility
Common Space El Fuerte Beach Resort
Common Space
Lobby El Fuerte Beach Resort
Lobby
Exterior El Fuerte Beach Resort
Exterior
Others El Fuerte Beach Resort
Others

Things to Do

  • Beach umbrella
  • Spa
  • Garden
  • Beach towel
  • Beach sun loungers

Public Facilities

  • Parking
  • Smoke-free area
  • Coffee shop

General

  • Parking
  • Terrace

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Accommodation Policy & General Information in El Fuerte Beach Resort

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Onsite parties or group events are strictly prohibited
  • Noise-free guestrooms cannot be guaranteed
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has not indicated whether there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
, The front desk is open daily from 7:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. Guests will receive an email within 48 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 22:00 - to 12:00
Available rooms at El Fuerte Beach Resort
16
Another facilities in El Fuerte Beach Resort
Beach umbrella, Spa, Garden, Beach towel, Beach sun loungers

Frequently asked question in El Fuerte Beach Resort

What are available facilities at El Fuerte Beach Resort?
There are top facilites at El Fuerte Beach Resort such as Restaurant, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at El Fuerte Beach Resort?
The standard check-in time at El Fuerte Beach Resort is starting from 15:00 - 22:00 while the latest check-out time is at Before 12:00
What is the star rating of El Fuerte Beach Resort?
El Fuerte Beach Resort is a 3.0-star hotel.
How many rooms are available at El Fuerte Beach Resort?
El Fuerte Beach Resort has 16 rooms in total.
What do past guests say about El Fuerte Beach Resort?
El Fuerte Beach Resort is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in El Fuerte Beach Resort

9.2
Exceptional
From 166 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.0

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Most Relevant
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Traveler Reviews El Fuerte Beach Resort

Number of reviews per page
20
40
Top reviews
Carla
icon-with Partner
with Partner
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It was a terrible experience. The room was terrible. The gas pilots on the stove were open . I noticed it and reported. Thank God I smelled the gas. The propane tank was leaking gas and I told them to remove it.
Natasha
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The room was run down and it was incredibly loud at night to the point that we couldn’t sleep because of drunk people yelling all night and motorbikes zipping down the street. But what really made us mad was the false advertising of the “daybeds” (lounge chairs” being reserved for hotel guests. They were absolutely NOT. We had to argue to get 2 chairs (they said no more were available and that had to wait for the cruise ship tourists us to leave to get some). Meanwhile, there was a whole stack of chairs available, they just didn’t want to set them up for us. We had to argue with them to get them and finally they gave us 2 half busted chairs. We would never return to this place or to Mahahual in general. We only went there for diving and found that the whole town is a total trash filled, overpriced bust. There are a million better places in Mexico, avoid this place at all costs unless you enjoy being ripped off and surrounded by a bunch of uncultured cruisers.
Read More
Carol
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The view was nice. The room clean. The bathroom was not the best. Limited hot water and odd setup. The toilet getst wet every time you shower because it’s just open. Also it says there are laundry facilities but there are none. You have to walk a few blocks to a service that will wash for you and give it back to you in the afternoon. Staff was nice.
Read More
Alan
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great staff, great place
Timothy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The staff at El Fuerte were definitely a highlight — very helpful, kind, and supportive throughout our stay. The rooms are a bit outdated, but they were clean and perfectly fine for what you’d expect at this level. There was a slight humid, musty smell at first, but it went away quickly once the AC was running. Overall, I’d rate it about 2.5 stars. Nothing fancy, but comfortable and pleasant — and I’d stay here again.
Read More
Dolores
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

It can use a little upgrade, for the price was very good. The service was very good and food excellent .
Mitzy
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

I recently stayed at this hotel, and I cannot emphasize enough how disappointed I am with the entire experience. The photos online are extremely misleading and do not represent the actual state of the property. We booked this hotel because it was advertised as a three-star, but I can assure you, it couldn’t be further from the truth. To start with, nothing worked in our room. The TV was completely useless, and the internet was nonexistent. We reached out for assistance multiple times, but despite our efforts, no one was available to help us. It was incredibly frustrating to be ignored, especially when you're paying for a service that is clearly not being delivered. I would not recommend this place to anyone. If I could give it zero stars, I absolutely would. There are plenty of other options out there—do yourself a favor and steer clear of this one.
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Kavil
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

Great location, ocean views from the front balcony.
Scottie
icon-Leisure
Leisure
10.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

The room was great! I had a balcony overlooking the sea. I sat in the living room half the night just looking out the window at the well lit beach, while pretending to do work on my laptop. Downstairs, the restaurant had a nice vibe. I had the grilled shrimp tacos. They were amazing! I should have gotten an order for the road! Everything was great, from someone from reception walking me to my room, to the easy on-site parking. I will definitely be back.
Read More
Tiffany
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

The check in process was easy. All staff was very helpful. The receptionist even assisted me in carrying luggage. The beach club was awesome. Great food and drinks. Abraham was very hospitable and energetic. We will definitely return to this hotel and recommend it to anyone interested in a great location.
Jim
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Ana was great at check in and was able to answer any questions my wife or I asked during our stay. Yes I would stay here agani!
Denise
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

We had a lovely 5 nights in Mahahaul, the hotel is in a prime location, we ate in their restaurant a few times and the food was very good and prices reasonable.
Juan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

Great place ideal location. However, the shower was very slippery
Chris
icon-Leisure
Leisure
6.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

Very noisy
Brett
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

Kitchenet found the places to buy groceries, great restaurants close by. Get your place on the beach before the cruise ship people.
Armando
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 163 week(s) ago

Expedia Group verified review

Property is located facing the beach, cleanest beach front.
DANIEL
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 164 week(s) ago

Expedia Group verified review

Great food and beautiful Beach
Richard
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 172 week(s) ago

Expedia Group verified review

Property was clean and all the staff where very helpful.
jessica
icon-with Partner
with Partner
8.0
/10
Reviewed 185 week(s) ago

Hotels.com verified review

The staff was amazing! Very friendly and quick to help with anything we needed. I also liked the location very much! My disappointment was the Wi-Fi did not work. We were working remotely so this was very important. The Wi-Fi at hotel was out 95% of the time. They also lost power on our last day. Outside of that, the property and rooms were clean but felt very outdated and run down. I guess typical in a beach town but did make it feel as though we over paid for the accommodation. The bed was comfortable but pillows felt very hard and stiff. They also only gave top sheet with no comforter so was very chilly at night without a blanket.
Read More
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 188 week(s) ago

Expedia Group verified review

Comfortable bed, nice room with balcony/table/chairs. Large bottle of water provided. Small fridge and cooking facility. People with mobility issues would have difficulty because of no elevator.
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 El Fuerte Beach Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 166 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews El Fuerte Beach Resort

Number of reviews per page
20
40
Top reviews
Carla
icon-with Partner
with Partner
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It was a terrible experience. The room was terrible. The gas pilots on the stove were open . I noticed it and reported. Thank God I smelled the gas. The propane tank was leaking gas and I told them to remove it.
Natasha
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The room was run down and it was incredibly loud at night to the point that we couldn’t sleep because of drunk people yelling all night and motorbikes zipping down the street. But what really made us mad was the false advertising of the “daybeds” (lounge chairs” being reserved for hotel guests. They were absolutely NOT. We had to argue to get 2 chairs (they said no more were available and that had to wait for the cruise ship tourists us to leave to get some). Meanwhile, there was a whole stack of chairs available, they just didn’t want to set them up for us. We had to argue with them to get them and finally they gave us 2 half busted chairs. We would never return to this place or to Mahahual in general. We only went there for diving and found that the whole town is a total trash filled, overpriced bust. There are a million better places in Mexico, avoid this place at all costs unless you enjoy being ripped off and surrounded by a bunch of uncultured cruisers.
Read More
Carol
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The view was nice. The room clean. The bathroom was not the best. Limited hot water and odd setup. The toilet getst wet every time you shower because it’s just open. Also it says there are laundry facilities but there are none. You have to walk a few blocks to a service that will wash for you and give it back to you in the afternoon. Staff was nice.
Read More
Alan
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great staff, great place
Timothy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The staff at El Fuerte were definitely a highlight — very helpful, kind, and supportive throughout our stay. The rooms are a bit outdated, but they were clean and perfectly fine for what you’d expect at this level. There was a slight humid, musty smell at first, but it went away quickly once the AC was running. Overall, I’d rate it about 2.5 stars. Nothing fancy, but comfortable and pleasant — and I’d stay here again.
Read More
Dolores
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

It can use a little upgrade, for the price was very good. The service was very good and food excellent .
Mitzy
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

I recently stayed at this hotel, and I cannot emphasize enough how disappointed I am with the entire experience. The photos online are extremely misleading and do not represent the actual state of the property. We booked this hotel because it was advertised as a three-star, but I can assure you, it couldn’t be further from the truth. To start with, nothing worked in our room. The TV was completely useless, and the internet was nonexistent. We reached out for assistance multiple times, but despite our efforts, no one was available to help us. It was incredibly frustrating to be ignored, especially when you're paying for a service that is clearly not being delivered. I would not recommend this place to anyone. If I could give it zero stars, I absolutely would. There are plenty of other options out there—do yourself a favor and steer clear of this one.
Read More
Kavil
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

Great location, ocean views from the front balcony.
Scottie
icon-Leisure
Leisure
10.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

The room was great! I had a balcony overlooking the sea. I sat in the living room half the night just looking out the window at the well lit beach, while pretending to do work on my laptop. Downstairs, the restaurant had a nice vibe. I had the grilled shrimp tacos. They were amazing! I should have gotten an order for the road! Everything was great, from someone from reception walking me to my room, to the easy on-site parking. I will definitely be back.
Read More
Tiffany
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

The check in process was easy. All staff was very helpful. The receptionist even assisted me in carrying luggage. The beach club was awesome. Great food and drinks. Abraham was very hospitable and energetic. We will definitely return to this hotel and recommend it to anyone interested in a great location.
Jim
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Ana was great at check in and was able to answer any questions my wife or I asked during our stay. Yes I would stay here agani!
Denise
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

We had a lovely 5 nights in Mahahaul, the hotel is in a prime location, we ate in their restaurant a few times and the food was very good and prices reasonable.
Juan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

Great place ideal location. However, the shower was very slippery
Chris
icon-Leisure
Leisure
6.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

Very noisy
Brett
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

Kitchenet found the places to buy groceries, great restaurants close by. Get your place on the beach before the cruise ship people.
Armando
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 163 week(s) ago

Expedia Group verified review

Property is located facing the beach, cleanest beach front.
DANIEL
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 164 week(s) ago

Expedia Group verified review

Great food and beautiful Beach
Richard
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 172 week(s) ago

Expedia Group verified review

Property was clean and all the staff where very helpful.
jessica
icon-with Partner
with Partner
8.0
/10
Reviewed 185 week(s) ago

Hotels.com verified review

The staff was amazing! Very friendly and quick to help with anything we needed. I also liked the location very much! My disappointment was the Wi-Fi did not work. We were working remotely so this was very important. The Wi-Fi at hotel was out 95% of the time. They also lost power on our last day. Outside of that, the property and rooms were clean but felt very outdated and run down. I guess typical in a beach town but did make it feel as though we over paid for the accommodation. The bed was comfortable but pillows felt very hard and stiff. They also only gave top sheet with no comforter so was very chilly at night without a blanket.
Read More
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 188 week(s) ago

Expedia Group verified review

Comfortable bed, nice room with balcony/table/chairs. Large bottle of water provided. Small fridge and cooking facility. People with mobility issues would have difficulty because of no elevator.
Number of reviews per page
20
40