Emporio Cancun Optional All Inclusive

Resorts
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8.0
/10
Very Good
2,820 reviews

What Guests Say About Their Stay

Angel Dejesus

10.0
/ 10
Everything was good the staff was so nice and attendant , the only problem was the entrance elevator didn’t work…

Makayla

10.0
/ 10
We had a great time and it was perfect for a short trip. The staff were extremely kind and helpful

Andrea

10.0
/ 10
Vista al mar y playa muy linda. Personal amable, buena comida y buena ubicación. La facilidad de que el all inclusive sea opcional lo hace un buen hotel para tomar tours y regresar a dormir a un lugar limpio y bonito.
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In the Area
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Blvd. Kukulcan, Retorno Gucumatz, Km.17, Lote 49, Segunda Etapa, Zona Htl., Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
Emporio Cancun Optional All Inclusive is a resort is located at Cancun. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Emporio Cancun Optional All Inclusive

Blvd. Kukulcan, Retorno Gucumatz, Km.17, Lote 49, Segunda Etapa, Zona Htl., Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500
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Lobby Emporio Cancun Optional All Inclusive
Lobby 2 Emporio Cancun Optional All Inclusive

Discover More About Emporio Cancun Optional All Inclusive

Location


Emporio Cancun Optional All Inclusive is a resort is located at Cancun.

About Emporio Cancun Optional All Inclusive

Have fun with various entertaining facilities for you and the whole family at Emporio Cancun Optional All Inclusive, a wonderful accommodation for your family holiday.

Not only located within easy reach of various places of interests for your adventure, but staying at Emporio Cancun Optional All Inclusive will also give you a pleasant stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Get precious and unforgettable moment during your stay at Emporio Cancun Optional All Inclusive.

All facilities in Emporio Cancun Optional All Inclusive

Bar, Cafe and Lounge Emporio Cancun Optional All Inclusive
Bar, Cafe and Lounge
Swimming Pool Emporio Cancun Optional All Inclusive
Swimming Pool
Entertainment Facility Emporio Cancun Optional All Inclusive
Entertainment Facility
Fitness Center Emporio Cancun Optional All Inclusive
Fitness Center
Functional Hall Emporio Cancun Optional All Inclusive
Functional Hall

Things to Do

  • Outdoor pool
  • Garden
  • Beach towel
  • Fitness center
  • Spa
  • Waterslide
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Coffee shop
  • Elevator
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

General

  • Banquet
  • Parking
  • Terrace

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Accessible bathroom

Sports and Recreations

  • Fitness center
  • Game room
  • Billiard

Transportation

  • Limited parking
  • Bicycle rental

Nearby Facilities

  • Gift shop
  • ATM/Banking

Family-friendly Facilities

  • Children pool

Business Facilities

  • Conference rooms

Accommodation Policy & General Information in Emporio Cancun Optional All Inclusive

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Emporio Cancun Optional All Inclusive
545
Number of floors in Emporio Cancun Optional All Inclusive
9
Another facilities in Emporio Cancun Optional All Inclusive
Outdoor pool, Garden, Beach towel, Fitness center, Spa

Frequently asked question in Emporio Cancun Optional All Inclusive

What are available facilities at Emporio Cancun Optional All Inclusive?
There are top facilites at Emporio Cancun Optional All Inclusive such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Emporio Cancun Optional All Inclusive?
The standard check-in time at Emporio Cancun Optional All Inclusive is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Emporio Cancun Optional All Inclusive provide breakfast?
Yes, Emporio Cancun Optional All Inclusive provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Emporio Cancun Optional All Inclusive?
Emporio Cancun Optional All Inclusive is a 4.0-star hotel.
How many floors does Emporio Cancun Optional All Inclusive have?
Emporio Cancun Optional All Inclusive has 9 floors.
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More Reviews from Other Guests in Emporio Cancun Optional All Inclusive

8.0
Very Good
From 2,820 reviews
Cleanliness

8.4

Room Comfort

8.6

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Emporio Cancun Optional All Inclusive

Number of reviews per page
20
40
Top reviews
Daniel
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff was great, spoke English very well. Jesus A. was especially helpful. The room was nice and had a great view. Food at the buffet was good, easy to access and readily available. I was especially happy with Gabriel at the amenity desk, very helpful with excursions and local fun.
Jasmine
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good
Angel Dejesus
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was good the staff was so nice and attendant , the only problem was the entrance elevator didn’t work…
Francisco
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Y
Alana
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Purchase the all inclusive meal plan.
Makayla
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a great time and it was perfect for a short trip. The staff were extremely kind and helpful
Kimberly
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rooms were well maintained and staff was very attentive
Andrea
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Vista al mar y playa muy linda. Personal amable, buena comida y buena ubicación. La facilidad de que el all inclusive sea opcional lo hace un buen hotel para tomar tours y regresar a dormir a un lugar limpio y bonito.
Shawntay
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything about this resort was truly beautiful and amazing. The staff were very friendly and helpful and there is so much to see and do. Will be returning.
Maria Ascención
icon-
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I was over charged for my stay for days I wasn’t there. Management and booking reservations weren’t nice and threat that if leave would take days to get a refund or maybe never get my money back. The room’s shower has mold and didn’t clean, they even went to checked, one night were no towels and the back door wasn’t locked, was garbage under the bed and the tv table. On Tuesday late night I was sleeping and staff member knocked on my door. am not happy about it. It was way to stressful. When I supposed to have fun and enjoy my trip.
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ALPHA OUMAR
icon-
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

If you are heading to Emporio, make sure you are patient, as you will definitely have to wait a long time at check in. I waited standing in line 1h15min to check in (That's not a typo nor an exaggeration!), and it seems it is normal for this property. I booked an all inclusive via experia that seem to have disappeared, so i had to pay for it again, and my ocean view turned into a building view! Staff is always nice and super friendly, but the staff at the reception needs more help and need to get a lot more organized!
Read More
Billy
icon-with Friends
with Friends
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It’s okay - a bit more run down than the pictures. Restaurants are decent. Good location - 5mins taxi from the shopping village and restaurants. Room was nice and big. Staff could be a lot more friendlier and pleasant
Mehrnoush
icon-with Friends
with Friends
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This hotel has very poor food quality and is much more expensive than expected for a 5-star hotel. I would honestly recommend staying at another hotel for this price. The food was terrible, the glasses were dirty, and they even brought me a glass that still had red lipstick marks and someone else’s water stains on it. The pools were also dirty and not well maintained. Very disappointing experience.
Read More
RUTH
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very professional team, great hospitality, and a wonderful stay in Cancún
Ilina
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We loved the hotel . Cozy and small but at the same time large enough to keep us entertained.
Nyron
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Visited May, 2026. This property is well maintained, the hotel grounds is clean, likewise, my room was clean with good amenities, I stayed in building C and had a partial sea view. The pools are well maintained and kids friendly. The staff is pleasant and helpful. Easy access to public transport and convenience stores are a couple minutes walk away. The food and drink were ample, the restaurant staff was very attentive and there was a wide variety of food, the taste was in the better side, I liked Fasano restaurant, the Italian restaurant was okay, but for me the Italian food had a little too much pepper, it was Italian with a Mexican twist, the hotel is on the beach, but the sargassum seaweed hinders the beach experience, overall I will stay here again, its good value for money and very kids friendly, its a good family spot
Read More
Franchela
icon-with Children
with Children
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Bad
janette
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

absolutely LOVE the staff and love the layout IS nice and pools but The air conditioner can be colder ☹️
Martha
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very good location and great price!
Rebecca
icon-
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It's a lovely property with hard working, kind staff everywhere. My room was comfortably appointed as was the outdoor seating areas of which there were many options. Brunch at the on site restaurant was outstanding. The concierge was helpful whenever I had questions. The hotel staff handled minor errors quickly and my stay was enjoyable. I'd stay here again.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Emporio Cancun Optional All Inclusive

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 2,820 reviews
Cleanliness

8.4

Room Comfort

8.6

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Emporio Cancun Optional All Inclusive

Number of reviews per page
20
40
Top reviews
Daniel
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff was great, spoke English very well. Jesus A. was especially helpful. The room was nice and had a great view. Food at the buffet was good, easy to access and readily available. I was especially happy with Gabriel at the amenity desk, very helpful with excursions and local fun.
Jasmine
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good
Angel Dejesus
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was good the staff was so nice and attendant , the only problem was the entrance elevator didn’t work…
Francisco
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Y
Alana
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Purchase the all inclusive meal plan.
Makayla
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a great time and it was perfect for a short trip. The staff were extremely kind and helpful
Kimberly
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rooms were well maintained and staff was very attentive
Andrea
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Vista al mar y playa muy linda. Personal amable, buena comida y buena ubicación. La facilidad de que el all inclusive sea opcional lo hace un buen hotel para tomar tours y regresar a dormir a un lugar limpio y bonito.
Shawntay
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything about this resort was truly beautiful and amazing. The staff were very friendly and helpful and there is so much to see and do. Will be returning.
Maria Ascención
icon-
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I was over charged for my stay for days I wasn’t there. Management and booking reservations weren’t nice and threat that if leave would take days to get a refund or maybe never get my money back. The room’s shower has mold and didn’t clean, they even went to checked, one night were no towels and the back door wasn’t locked, was garbage under the bed and the tv table. On Tuesday late night I was sleeping and staff member knocked on my door. am not happy about it. It was way to stressful. When I supposed to have fun and enjoy my trip.
Read More
ALPHA OUMAR
icon-
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

If you are heading to Emporio, make sure you are patient, as you will definitely have to wait a long time at check in. I waited standing in line 1h15min to check in (That's not a typo nor an exaggeration!), and it seems it is normal for this property. I booked an all inclusive via experia that seem to have disappeared, so i had to pay for it again, and my ocean view turned into a building view! Staff is always nice and super friendly, but the staff at the reception needs more help and need to get a lot more organized!
Read More
Billy
icon-with Friends
with Friends
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It’s okay - a bit more run down than the pictures. Restaurants are decent. Good location - 5mins taxi from the shopping village and restaurants. Room was nice and big. Staff could be a lot more friendlier and pleasant
Mehrnoush
icon-with Friends
with Friends
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This hotel has very poor food quality and is much more expensive than expected for a 5-star hotel. I would honestly recommend staying at another hotel for this price. The food was terrible, the glasses were dirty, and they even brought me a glass that still had red lipstick marks and someone else’s water stains on it. The pools were also dirty and not well maintained. Very disappointing experience.
Read More
RUTH
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very professional team, great hospitality, and a wonderful stay in Cancún
Ilina
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We loved the hotel . Cozy and small but at the same time large enough to keep us entertained.
Nyron
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Visited May, 2026. This property is well maintained, the hotel grounds is clean, likewise, my room was clean with good amenities, I stayed in building C and had a partial sea view. The pools are well maintained and kids friendly. The staff is pleasant and helpful. Easy access to public transport and convenience stores are a couple minutes walk away. The food and drink were ample, the restaurant staff was very attentive and there was a wide variety of food, the taste was in the better side, I liked Fasano restaurant, the Italian restaurant was okay, but for me the Italian food had a little too much pepper, it was Italian with a Mexican twist, the hotel is on the beach, but the sargassum seaweed hinders the beach experience, overall I will stay here again, its good value for money and very kids friendly, its a good family spot
Read More
Franchela
icon-with Children
with Children
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Bad
janette
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

absolutely LOVE the staff and love the layout IS nice and pools but The air conditioner can be colder ☹️
Martha
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very good location and great price!
Rebecca
icon-
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It's a lovely property with hard working, kind staff everywhere. My room was comfortably appointed as was the outdoor seating areas of which there were many options. Brunch at the on site restaurant was outstanding. The concierge was helpful whenever I had questions. The hotel staff handled minor errors quickly and my stay was enjoyable. I'd stay here again.
Read More
Number of reviews per page
20
40