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Excelaris Grand Resort Conventions & Spa

Hotels
8.6
/10
Very Good
248 reviews

What Guests Say About Their Stay

Adriana Gonzalez

10.0
/ 10
The service and food is great. About the facilities they need gym maintenance. The SPA highly recommended.

Ashley

10.0
/ 10
Very nice stay & service! Special thanks to the security guard, Daniel, for looking out for us and making sure we’re safe.

Ruben

10.0
/ 10
Not a wheelchair-friendly hotel. Some maintenance issues. Garden is the best feature. Excellent service. I had three perception that there could be more security
In the Area
See Map
Blvd. Tequesquitengo S/N, Frente a Glorieta Las Alas, Jojutla, Estado de Morelos, Mexico, 08 10 2071

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Excelaris Grand Resort Conventions & Spa is a hotel is located at Jojutla. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Excelaris Grand Resort Conventions & Spa

Blvd. Tequesquitengo S/N, Frente a Glorieta Las Alas, Jojutla, Estado de Morelos, Mexico, 08 10 2071
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Lobby Excelaris Grand Resort Conventions & Spa
Exterior 2 Excelaris Grand Resort Conventions & Spa

Discover More About Excelaris Grand Resort Conventions & Spa

Location


Excelaris Grand Resort Conventions & Spa is a hotel is located at Jojutla.

About Excelaris Grand Resort Conventions & Spa

Not all hotel allow guests with pets, but Excelaris Grand Resort Conventions & Spa welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Have fun with various entertaining facilities for you and the whole family at Excelaris Grand Resort Conventions & Spa, a wonderful accommodation for your family holiday.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Excelaris Grand Resort Conventions & Spa is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Excelaris Grand Resort Conventions & Spa is the right place to stay.

All facilities in Excelaris Grand Resort Conventions & Spa

Swimming Pool Excelaris Grand Resort Conventions & Spa
Swimming Pool
Entertainment Facility Excelaris Grand Resort Conventions & Spa
Entertainment Facility
Fitness Center Excelaris Grand Resort Conventions & Spa
Fitness Center
Functional Hall Excelaris Grand Resort Conventions & Spa
Functional Hall
Common Space Excelaris Grand Resort Conventions & Spa
Common Space

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • 24-hour Receptionist

Things to Do

  • Outdoor pool
  • Garden
  • Spa

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Breakfast
  • Snack bar

Kids and Pets

  • Babysitting

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

General

  • Parking

Nearby Facilities

  • Gift shop

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Excelaris Grand Resort Conventions & Spa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 23:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 23:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Excelaris Grand Resort Conventions & Spa
50
Another facilities in Excelaris Grand Resort Conventions & Spa
Laundry service, Luggage storage, Porter, 24-hour Receptionist, Outdoor pool

Frequently asked question in Excelaris Grand Resort Conventions & Spa

What are available facilities at Excelaris Grand Resort Conventions & Spa?
There are top facilites at Excelaris Grand Resort Conventions & Spa such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Excelaris Grand Resort Conventions & Spa?
The standard check-in time at Excelaris Grand Resort Conventions & Spa is starting from 15:00 - 23:00 while the latest check-out time is at Before 12:00
Does Excelaris Grand Resort Conventions & Spa provide breakfast?
Yes, Excelaris Grand Resort Conventions & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Excelaris Grand Resort Conventions & Spa?
Excelaris Grand Resort Conventions & Spa is a 3.5-star hotel.
How many rooms are available at Excelaris Grand Resort Conventions & Spa?
Excelaris Grand Resort Conventions & Spa has 50 rooms in total.
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More Reviews from Other Guests in Excelaris Grand Resort Conventions & Spa

8.6
Very Good
From 248 reviews
Cleanliness

9.2

Room Comfort

8.2

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
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Traveler Reviews Excelaris Grand Resort Conventions & Spa

Number of reviews per page
20
40
Top reviews
Adriana Gonzalez
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The service and food is great. About the facilities they need gym maintenance. The SPA highly recommended.
Les
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

An excellent location
FM
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

staff was excellent -
ISIDRO
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Very friendly staff and very clean aérea
Cirilo
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Service on restaurant average. Reception information on surrounding area poor.
Jesus
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Very clean and organized great customer service .
Jose
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

Very Nice, Hotel probably Nicest Hotel I. The area unfortunately staff does not Give You Good Feel when it Comes Customer Service, we are getting married in this area and we’re interested in looking at the hotels for a future date for our guest and the girl working at the front desk not the one with the glasses the other one had such a horrible attitude I do not understand how a hotel like this higher somebody like that with that type of personality to be at the front desk to receive guest. Hotel is nice compared to others in the area, but the staff a lot of work. Every time I ask for something You feel like you were Doing them a favor.
Read More
erika
icon-with Partner
with Partner
8.0
/10
Reviewed 120 week(s) ago

Hotels.com verified review

El hotel esta bien para pasar 1 o 2 nochea...basico, limpio, ciartos auper amplios...las inatala ionea de la alberca se ven lindas aunq no las utilize Los colchones de la cama (hab 210) uno en particular muy desgastado...el baño limpio pero ya se le ven sus años...
Lili
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

Pésima experiencia. No nos dejaron dejar nuestro equipaje en resguardo un par de horas después de hacer check-out, aunque les explicamos que nuestro coche estaba descompuesto y que teníamos que ir por él, por lo que tuvimos que caminar un par de kms cargando el equipaje. En la habitación las camaristas, en un lapso de media hora, abrieron tres veces la puerta sin tocar.
Read More
Ashley
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

Very nice stay & service! Special thanks to the security guard, Daniel, for looking out for us and making sure we’re safe.
Mireya
icon-with Partner
with Partner
8.0
/10
Reviewed 228 week(s) ago

Hotels.com verified review

The costumer service was absolutely great. Their included breakfast is also very good as well as the views from some rooms. However, the gym area needs to be renovate as well as the internet and water service. We didn’t have internet and hot water for half of our stay and they didn’t anything to compensate the issues.
Ruben
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 237 week(s) ago

Hotels.com verified review

Not a wheelchair-friendly hotel. Some maintenance issues. Garden is the best feature. Excellent service. I had three perception that there could be more security
youxian
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 255 week(s) ago

Hotels.com verified review

El hotel está bonito y por suerte nos toco la habitación con vista al lago
Verified traveler
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 342 week(s) ago

Expedia Group verified review

We liked the spacious room and the pool with a bar. The breakfast was generous. The rooms are not that refined overall.
Brian
icon-with Partner
with Partner
10.0
/10
Reviewed 357 week(s) ago

Hotels.com verified review

In a very interesting region of Mexico this is an excellent, well kept hotel. Very clean, manicured grounds, good restaurant, good security, outstanding staff and a perfect location to large Lake Tequesquitengo. Well worth a stay. Brian Clark, San Diego
Diana
icon-with Partner
with Partner
8.0
/10
Reviewed 390 week(s) ago

Hotels.com verified review

This is a nice hotel. The service was great, the staff was helpful. We enjoyed the buffet fair style breakfast that was included. We attended a wedding, and the hotel was good place to get prepared for it and relax after it. It is in walk distance from restaurants with regular quality.
Dan
2.0
/10
Reviewed 398 week(s) ago

Expedia Group verified review

The hotel has nothing to do with the stars that it says that it has, We arrived late that night after a wedding and the door wasn’t opening, because it’s seams to be damaged. The bed was very uncomfortable the same as the pillows and the linens with the worst quality. And all of the bedroom too old.
Pamela
2.0
/10
Reviewed 413 week(s) ago

Expedia Group verified review

Terrible experience, the staff wasn't helpful at all
Martin
2.0
/10
Reviewed 426 week(s) ago

Expedia Group verified review

Pool was dirty, room was dirty, no soap, no internet was having trouble getting wi-fi food was horrible. One of my guest got stomack sick my food was horrible. I order a sirloin but i don't know what it was taste very funny and the meat was very hard to chew. NOT GOOD
Fernando
4.0
/10
Reviewed 600 week(s) ago

Expedia Group verified review

The price that you pay its overrated, because the service, the food, the room, I espected more for what I pay.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Excelaris Grand Resort Conventions & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 248 reviews
Cleanliness

9.2

Room Comfort

8.2

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Excelaris Grand Resort Conventions & Spa

Number of reviews per page
20
40
Top reviews
Adriana Gonzalez
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The service and food is great. About the facilities they need gym maintenance. The SPA highly recommended.
Les
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

An excellent location
FM
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

staff was excellent -
ISIDRO
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Very friendly staff and very clean aérea
Cirilo
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Service on restaurant average. Reception information on surrounding area poor.
Jesus
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Very clean and organized great customer service .
Jose
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

Very Nice, Hotel probably Nicest Hotel I. The area unfortunately staff does not Give You Good Feel when it Comes Customer Service, we are getting married in this area and we’re interested in looking at the hotels for a future date for our guest and the girl working at the front desk not the one with the glasses the other one had such a horrible attitude I do not understand how a hotel like this higher somebody like that with that type of personality to be at the front desk to receive guest. Hotel is nice compared to others in the area, but the staff a lot of work. Every time I ask for something You feel like you were Doing them a favor.
Read More
erika
icon-with Partner
with Partner
8.0
/10
Reviewed 120 week(s) ago

Hotels.com verified review

El hotel esta bien para pasar 1 o 2 nochea...basico, limpio, ciartos auper amplios...las inatala ionea de la alberca se ven lindas aunq no las utilize Los colchones de la cama (hab 210) uno en particular muy desgastado...el baño limpio pero ya se le ven sus años...
Lili
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

Pésima experiencia. No nos dejaron dejar nuestro equipaje en resguardo un par de horas después de hacer check-out, aunque les explicamos que nuestro coche estaba descompuesto y que teníamos que ir por él, por lo que tuvimos que caminar un par de kms cargando el equipaje. En la habitación las camaristas, en un lapso de media hora, abrieron tres veces la puerta sin tocar.
Read More
Ashley
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

Very nice stay & service! Special thanks to the security guard, Daniel, for looking out for us and making sure we’re safe.
Mireya
icon-with Partner
with Partner
8.0
/10
Reviewed 228 week(s) ago

Hotels.com verified review

The costumer service was absolutely great. Their included breakfast is also very good as well as the views from some rooms. However, the gym area needs to be renovate as well as the internet and water service. We didn’t have internet and hot water for half of our stay and they didn’t anything to compensate the issues.
Ruben
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 237 week(s) ago

Hotels.com verified review

Not a wheelchair-friendly hotel. Some maintenance issues. Garden is the best feature. Excellent service. I had three perception that there could be more security
youxian
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 255 week(s) ago

Hotels.com verified review

El hotel está bonito y por suerte nos toco la habitación con vista al lago
Verified traveler
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 342 week(s) ago

Expedia Group verified review

We liked the spacious room and the pool with a bar. The breakfast was generous. The rooms are not that refined overall.
Brian
icon-with Partner
with Partner
10.0
/10
Reviewed 357 week(s) ago

Hotels.com verified review

In a very interesting region of Mexico this is an excellent, well kept hotel. Very clean, manicured grounds, good restaurant, good security, outstanding staff and a perfect location to large Lake Tequesquitengo. Well worth a stay. Brian Clark, San Diego
Diana
icon-with Partner
with Partner
8.0
/10
Reviewed 390 week(s) ago

Hotels.com verified review

This is a nice hotel. The service was great, the staff was helpful. We enjoyed the buffet fair style breakfast that was included. We attended a wedding, and the hotel was good place to get prepared for it and relax after it. It is in walk distance from restaurants with regular quality.
Dan
2.0
/10
Reviewed 398 week(s) ago

Expedia Group verified review

The hotel has nothing to do with the stars that it says that it has, We arrived late that night after a wedding and the door wasn’t opening, because it’s seams to be damaged. The bed was very uncomfortable the same as the pillows and the linens with the worst quality. And all of the bedroom too old.
Pamela
2.0
/10
Reviewed 413 week(s) ago

Expedia Group verified review

Terrible experience, the staff wasn't helpful at all
Martin
2.0
/10
Reviewed 426 week(s) ago

Expedia Group verified review

Pool was dirty, room was dirty, no soap, no internet was having trouble getting wi-fi food was horrible. One of my guest got stomack sick my food was horrible. I order a sirloin but i don't know what it was taste very funny and the meat was very hard to chew. NOT GOOD
Fernando
4.0
/10
Reviewed 600 week(s) ago

Expedia Group verified review

The price that you pay its overrated, because the service, the food, the room, I espected more for what I pay.
Number of reviews per page
20
40