Does Grand Royal Lagoon provide parking?

Yes, Grand Royal Lagoon provides parking. Please confirm details directly with the hotel.

Does Grand Royal Lagoon provide airport transfer?

Yes, Grand Royal Lagoon provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about Grand Royal Lagoon?

Grand Royal Lagoon is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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Grand Royal Lagoon

Name: Grand Royal Lagoon
Address: Calle Quetzal No 8-a, Benito Juárez, Estado de Quintana Roo, Mexico, 77500, Calle Quetzal No 8-a, Estado de Quintana Roo, 77500, Mexico
Rating: 6.8

Hotels

6.8

/10

Pleasant

861 reviews

What Guests Say About Their Stay

Betty jean

10.0

/ 10

Great places to stay cold AC clean rooms only backing is Wi-Fi reception isn't great

David Aaron Lichtenstein

10.0

/ 10

Great hotel - wonderful location - just a short walk to the beach, restaurants, stores, etc. My room was very clean and well sized and had everything I needed. All of the staff were polite and kind. I would highly recommend for one looking for a reasonably priced accommodation in the Cancun hotel zone

Stephen

10.0

/ 10

A nice property that let's you enjoy a good nights rest. Convenient and easy to access transportation and the HZ.

In the Area

See Map

Calle Quetzal No 8-a, Benito Juárez, Estado de Quintana Roo, Mexico, 77500

Main Facilities

Swimming Pool

24-Hour Front Desk

WiFi

Staying at Grand Royal Lagoon is a good choice when you are visiting Benito Juárez. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Grand Royal Lagoon

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What's around Grand Royal Lagoon

Calle Quetzal No 8-a, Benito Juárez, Estado de Quintana Roo, Mexico, 77500

Discover More Places

Discover More About Grand Royal Lagoon

General

Near Chac Mool Beach

Location

With a stay at Grand Royal Lagoon in Cancun (Zona Hotelera), you'll be within a 5-minute drive of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Forum Beach. This hotel is 3 mi (4.8 km) from La Isla Shopping Mall and 7.2 mi (11.7 km) from Delfines Beach.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Nichupté Lagoon - 0.1 km / 0.1 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.7 km / 0.4 mi
Playa Ancha - 0.8 km / 0.5 mi
Cancun Golf Club at Pok Ta Pok - 1 km / 0.6 mi
Plaza Caracol Mall - 1.1 km / 0.7 mi
UltraMar Ferry Terminal - 1.5 km / 1 mi
Cancun Convention Center - 1.6 km / 1 mi
Caracol Beach - 1.7 km / 1 mi
Forum By The Sea Mall - 1.7 km / 1 mi
Tortuga Beach - 1.7 km / 1.1 mi
Forum Beach - 1.7 km / 1.1 mi
Gaviota Azul Beach - 2 km / 1.2 mi
Chac Mool Beach - 2.2 km / 1.4 mi
Isla Dorada - 2.5 km / 1.5 mi
Langosta Beach - 2.9 km / 1.8 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 24.5 km / 15.2 mi
Tulum Intl. Airport (TQO) - 177.8 km / 110.5 mi

Facilities

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Business Facilities

Featured amenities include complimentary wired internet access, limo/town car service, and express check-in. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Dining

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service.

Rooms

Stay in one of 34 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Grand Royal Lagoon

Swimming Pool

Common Space

Lobby

Exterior

Others

Hotel Services

Express check-in
Express check-out
Porter
Multilingual staff
24-hour Receptionist
Concierge

Things to Do

TV lounge
Outdoor pool
Marina
Garden

Transportation

Limo or town car service
Area shuttle
Airport transfer

General

Smoking area
Parking
Terrace

Connectivity

LAN Internet
Free WiFi

Kids and Pets

Babysitting

Accessibilty

Wheelchair accessible

Sports and Recreations

Jet ski

Accommodation Policy & General Information in Grand Royal Lagoon

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 18:00

Check-out:

Before 12:00

Pets

Service Animals Not Allowed

Additional Policy

Property does not require health documentation at check-in, Professional property host/manager, No rollaway/extra beds available, Beach nearby, Cashless transactions are available, Property does not offer onsite COVID-19 testing, No elevators

Late check-out fee: MXN 450 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities	Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time	From 15:00 - 18:00 - to 12:00
Available rooms at Grand Royal Lagoon	34
Number of floors in Grand Royal Lagoon	3
Another facilities in Grand Royal Lagoon	Express check-in, Express check-out, Porter, Multilingual staff, 24-hour Receptionist

Frequently asked question in Grand Royal Lagoon

What are available facilities at Grand Royal Lagoon?

There are top facilites at Grand Royal Lagoon such as Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Grand Royal Lagoon?

The standard check-in time at Grand Royal Lagoon is starting from 15:00 - 18:00 while the latest check-out time is at Before 12:00

What is the star rating of Grand Royal Lagoon?

Grand Royal Lagoon is a 3.0-star hotel.

How many floors does Grand Royal Lagoon have?

Grand Royal Lagoon has 3 floors.

How many rooms are available at Grand Royal Lagoon?

Grand Royal Lagoon has 34 rooms in total.

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More Reviews from Other Guests in Grand Royal Lagoon

Overall Ratings & Reviews Grand Royal Lagoon

Other sources (861)

6.8

Pleasant

From 861 reviews

Cleanliness

7.4

Room Comfort

6.6

Location

7.6

Service and Facilites

7.2

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Traveler Reviews Grand Royal Lagoon

Number of reviews per page

Top reviews

Laura

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

There was no fridge. Room was less than average. Smelled

Joseph

Business

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

If you are a backpacker or budget traveler you already know this place. A clean bed with hospital corners, a small but spotless room and a functional desk and chair. The shower was hot though the room itself was not heated howeverit was air conditioned. It's located a short 7 min walk from the nightclub / turista district. Food is around the corner either by a row of small restaurants or minimarket food that is remarkably good at the gas station a block further down. The staff is friendly and they show appreciation for any efforts to speak their language. This is a good place to experience the Mexican culture close up.

Erik

Business and Leisure

4.0

/10

Reviewed 36 week(s) ago

Expedia Group verified review

Price was high for the condition plus they charge extra fee when you check in. I only stayed 1 night... The sheets need to be washed/cleaned much better with bleach and better detergent. The pillows had makeup and lots of stains everywhere on sheets. The rooms need more attention please.

Robin

6.0

/10

Reviewed 45 week(s) ago

Expedia Group verified review

It’s a very quiet area to get away from all the noise as I was on vacation from Houston, tx. I got the back corner room an they have plenty of cameras. The only thing that could have front

ROSA ELENA

4.0

/10

Reviewed 57 week(s) ago

Expedia Group verified review

La atención

Arturo

Business

8.0

/10

Reviewed 57 week(s) ago

Expedia Group verified review

Le falto , toallas para la alberca , y limpieza en la habitación.

Javi

10.0

/10

Reviewed 66 week(s) ago

Expedia Group verified review

Very nice custom service

Patricia

8.0

/10

Reviewed 66 week(s) ago

Expedia Group verified review

Great location a short walk to shopping dinning and beach

Jamie

8.0

/10

Reviewed 67 week(s) ago

Expedia Group verified review

Walkable if u can walk. Quiet at night. Clean & modest for price point. Will likely return

Janet

6.0

/10

Reviewed 68 week(s) ago

Expedia Group verified review

We arrived later in nite. It would be nice if there was a bottle of water and plastic glasses in room. Ac good. Grounds very pretty . Nice pool. Front desk man very nice at check in. Very Quiet property. Woke up to the birds singing.

Leisure Family

6.0

/10

Reviewed 74 week(s) ago

Expedia Group verified review

The property located at very convenient location. Easy transportation and close to everything. But the hotel room conditions like the brick wall and ceiling and furniture need upgrade for sure. Also the water pressure for the toilet is very low. It takes lots of attempts to flush. The wifi signal was not good as well.

Jared

Leisure with Friends

4.0

/10

Reviewed 77 week(s) ago

Expedia Group verified review

no era amable y estaba sucio el cuarto y también las camas. no tan seguras las puertas y muy oscuro todo

Constantin

Leisure with Partner

6.0

/10

Reviewed 78 week(s) ago

Expedia Group verified review

The hotel location looks like a residential area on the lagoon side; however is not far from Presidente Intercontinental hotel, where one can enjoy first class facilities on the beach, restaurants, large pool, etc. To do that you need to pass through hotel lobby to access above facilities. Public transportation toward Downtown is fairly convenient R1 and R2 busses, just 50 cents USD fare. Overall, Grand Royal Lagoon hotel for the budget price is acceptable.

Ana Luisa

Leisure Family

10.0

/10

Reviewed 82 week(s) ago

Expedia Group verified review

Everything

shantal

2.0

/10

Reviewed 100 week(s) ago

Expedia Group verified review

Minutes after checking in , there was a power outage, and everyone else had electricity , there was no WiFi in the rooms , they didn't want to give a refund and nobody wanted to talk ,they said there was the manager , they also charged me $40 for sanitation , after already paying so much for a dirty nasty, uncomfortable room

Verified traveler

Friends and Family Family

4.0

/10

Reviewed 100 week(s) ago

Hotels.com verified review

En las imagenes se ve un hotel que nunca veras en vivo. La puerta del baño no servia la chapa, colchones viejos, la ventana no tenia tampoco buen cierre, no tienen guarda equipaje. El cuarto olia a cigarro y estaba empapado el piso. Se que es económico, pero hay del mismo precio con mejor cuidado de la limpieza y de sus instalaciones. Buena ubicacion cerca de todo. Lo positivo es que el aire acondicionado era funcional y silencioso.

howard

Business and Leisure with Children

2.0

/10

Reviewed 100 week(s) ago

Expedia Group verified review

On the first day There was no light and no running water, when I ask the manger what’s wrong they said that Mexico electric company is the problem ,and light will come back in two days time. There’s no internet in the rooms however you can get internet in the middle of the property but you have to be careful of crocodile. Then I rent an apartment down the street and it has electricity so I ask for a refund and they did not give it to me.

Sanjida

Leisure with Partner

4.0

/10

Reviewed 107 week(s) ago

Expedia Group verified review

Lack of in-hotel facilities, cleanliness issues and lack of hotel staffs.

Julie

8.0

/10

Reviewed 113 week(s) ago

Hotels.com verified review

First we were suprise not having any balconey, never thought I had to ask for this in hotel. But there were a little cute spot outside to hangout, it was just perfect. For the price it was really good, calm and clean. It's not a 5 stars, but we didn't pay for that neither!

Davis

Leisure with Children

10.0

/10

Reviewed 116 week(s) ago

Expedia Group verified review

Quiet, clean and comfortable

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.