Hacienda Morelos Beach Front Hotel

Hotels
8.0
/10
Very Good
749 reviews

What Guests Say About Their Stay

Juan

10.0
/ 10
Great place to stay in Puerto Morelos. Close to everything! Easy to walk to various spots such as cafes and stores. The rooms are as described and very clean. Staff were very helpful and friendly. Great restaurant in the hotel, Muelle Once, and Om Delfin Diving Center is right next door which makes water activities such as snorkeling easy to book. Thanks for a wonderful memory.

Jorge

10.0
/ 10
The staff was helpful throughout our stay. Fantastic views of the beach from our room.

Michael

10.0
/ 10
Well maintained beach front and all sea view rooms. Very well trained and friendly staff. Fabolous onsite restaurant run by a regionally famous Chef. Will definitely return to Hacienda Morelos. Also, very conveniently located with a well stock grocery store steps away.
In the Area
See Map
Av Rafael E Melgar Lote 5, Benito Juárez, Estado de Quintana Roo, Mexico, 77580

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Staying at Hacienda Morelos Beach Front Hotel is a good choice when you are visiting Benito Juárez. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hacienda Morelos Beach Front Hotel

Av Rafael E Melgar Lote 5, Benito Juárez, Estado de Quintana Roo, Mexico, 77580
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Discover More About Hacienda Morelos Beach Front Hotel

Location


Staying at Hacienda Morelos Beach Front Hotel is a good choice when you are visiting Benito Juárez.

About Hacienda Morelos Beach Front Hotel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hacienda Morelos Beach Front Hotel.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hacienda Morelos Beach Front Hotel exclusively for you.

With all facilities offered, Hacienda Morelos Beach Front Hotel is the right place to stay.

All facilities in Hacienda Morelos Beach Front Hotel

Others Hacienda Morelos Beach Front Hotel
Others

Things to Do

  • Outdoor pool
  • Beach sun loungers
  • Pool sun loungers

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box

Hotel Services

  • Luggage storage
  • 24-hour Receptionist
  • Tours

General

  • Smoking area
  • Parking

Food and Drinks

  • Bar

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Hacienda Morelos Beach Front Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Airport shuttle fee: MXN 1000 per vehicle (one-way, maximum occupancy 8)
  • Airport shuttle fee per child: MXN 1000 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Available rooms at Hacienda Morelos Beach Front Hotel
31
Another facilities in Hacienda Morelos Beach Front Hotel
Outdoor pool, Beach sun loungers, Pool sun loungers, Others, Safety deposit box

Frequently asked question in Hacienda Morelos Beach Front Hotel

What are available facilities at Hacienda Morelos Beach Front Hotel?
There are top facilites at Hacienda Morelos Beach Front Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hacienda Morelos Beach Front Hotel?
The standard check-in time at Hacienda Morelos Beach Front Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
What is the star rating of Hacienda Morelos Beach Front Hotel?
Hacienda Morelos Beach Front Hotel is a 3.0-star hotel.
How many rooms are available at Hacienda Morelos Beach Front Hotel?
Hacienda Morelos Beach Front Hotel has 31 rooms in total.
What do past guests say about Hacienda Morelos Beach Front Hotel?
Hacienda Morelos Beach Front Hotel is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Hacienda Morelos Beach Front Hotel

8.0
Very Good
From 749 reviews
Cleanliness

8.2

Room Comfort

7.6

Location

6.0

Service and Facilites

8.2

Sort by
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Traveler Reviews Hacienda Morelos Beach Front Hotel

Number of reviews per page
20
40
Top reviews
Laynet
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Everyone was very nice and helpful
Peter
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The restaurant and their staff were very good but it was very expensive for what you got. The beach was nice. The room was terrible. You had to lift the door to open so that it did not scrape along the floor. The smell from the sewer was not nice. We kept the lid to the toilet shut and blocked the drains. That helped but not perfect. We did not have a Carbon Monoxide detector, but a guest close to us did and it was very high. Everything in the room was old tired, sheets with stains, towels were old. I'm glad we were only there 4 days. We are now in an Air B&B away from the beach and we are much happier. You should not offer this hotel as a choice for your customers.
Read More
Andrew
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was very clean. Restaurant down stairs excellent. Great location for great food. Grocery right accross street
Valerie
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean, simple rooms with hot shower. Bed and pillows a little too firm though! Excellent location for safe walking throughout the town day or night. Many restaurants and shops to choose from. Beach and snorkelling was the highlight.
Kimberly
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved this hotel. Room location was fantastic!
Amy
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Spotless room, courteous staff. I loved that the staff was very much in tune with who should be on the property and who should not. The private beach was checked to make sure you were in fact a guest at the property and I appreciated that. I felt very safe.
Juan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great place to stay in Puerto Morelos. Close to everything! Easy to walk to various spots such as cafes and stores. The rooms are as described and very clean. Staff were very helpful and friendly. Great restaurant in the hotel, Muelle Once, and Om Delfin Diving Center is right next door which makes water activities such as snorkeling easy to book. Thanks for a wonderful memory.
Read More
Shellie
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Beautiful views
Jorge
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff was helpful throughout our stay. Fantastic views of the beach from our room.
Laura
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

yes - room excellent, staff excellent, great location.
Brian
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Location was fantastic! The restaurant was nice and had a great view of the ocean. The rooms are a little dated.
Mariagrazia
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Much below expectations. We trusted the positive rating, but ultimately, it's more like rooms above a restaurant (excellent, but run by a separate company) than a proper hotel. The rooms were clean but run-down and more than basic (at least the ones without a balcony). The staff was barely polite and showed no attention to extra needs. We forgot a sweatshirt, and they refused to ship it to us, even though I offered to pre-pay the shipping label. The third star is only for the beach and the location.
Read More
Emmanuelle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Central location offering great dinning and beach. Pool was also great!
Lily
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The location is great with access to the beach and proximity to downtown. However; the rooms are very basic, only come with 2 towels. The beds are about full sized and pretty hard. If you are unbothered by a very basic room with limited comfort; this is a great fit.
john
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff were very responsive.
Gordon
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Location
Alejandro
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Basic facilities, but had a beautiful ocean view.
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Well maintained beach front and all sea view rooms. Very well trained and friendly staff. Fabolous onsite restaurant run by a regionally famous Chef. Will definitely return to Hacienda Morelos. Also, very conveniently located with a well stock grocery store steps away.
Robert
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The rooms were rather basic but the setting and location were outstanding and more than made up for it.
Janice
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We absolutely loved our stay! Falling asleep listening to the ocean waves, the incredible view, beach chairs that were always available, super clean, just steps away from a great grocery store with plenty of ready to go options, dive shop on site…everything was wonderful and we loved this little fishing town. We will definitely be back!
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hacienda Morelos Beach Front Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 749 reviews
Cleanliness

8.2

Room Comfort

7.6

Location

6.0

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hacienda Morelos Beach Front Hotel

Number of reviews per page
20
40
Top reviews
Laynet
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Everyone was very nice and helpful
Peter
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The restaurant and their staff were very good but it was very expensive for what you got. The beach was nice. The room was terrible. You had to lift the door to open so that it did not scrape along the floor. The smell from the sewer was not nice. We kept the lid to the toilet shut and blocked the drains. That helped but not perfect. We did not have a Carbon Monoxide detector, but a guest close to us did and it was very high. Everything in the room was old tired, sheets with stains, towels were old. I'm glad we were only there 4 days. We are now in an Air B&B away from the beach and we are much happier. You should not offer this hotel as a choice for your customers.
Read More
Andrew
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was very clean. Restaurant down stairs excellent. Great location for great food. Grocery right accross street
Valerie
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean, simple rooms with hot shower. Bed and pillows a little too firm though! Excellent location for safe walking throughout the town day or night. Many restaurants and shops to choose from. Beach and snorkelling was the highlight.
Kimberly
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved this hotel. Room location was fantastic!
Amy
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Spotless room, courteous staff. I loved that the staff was very much in tune with who should be on the property and who should not. The private beach was checked to make sure you were in fact a guest at the property and I appreciated that. I felt very safe.
Juan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great place to stay in Puerto Morelos. Close to everything! Easy to walk to various spots such as cafes and stores. The rooms are as described and very clean. Staff were very helpful and friendly. Great restaurant in the hotel, Muelle Once, and Om Delfin Diving Center is right next door which makes water activities such as snorkeling easy to book. Thanks for a wonderful memory.
Read More
Shellie
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Beautiful views
Jorge
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff was helpful throughout our stay. Fantastic views of the beach from our room.
Laura
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

yes - room excellent, staff excellent, great location.
Brian
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Location was fantastic! The restaurant was nice and had a great view of the ocean. The rooms are a little dated.
Mariagrazia
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Much below expectations. We trusted the positive rating, but ultimately, it's more like rooms above a restaurant (excellent, but run by a separate company) than a proper hotel. The rooms were clean but run-down and more than basic (at least the ones without a balcony). The staff was barely polite and showed no attention to extra needs. We forgot a sweatshirt, and they refused to ship it to us, even though I offered to pre-pay the shipping label. The third star is only for the beach and the location.
Read More
Emmanuelle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Central location offering great dinning and beach. Pool was also great!
Lily
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The location is great with access to the beach and proximity to downtown. However; the rooms are very basic, only come with 2 towels. The beds are about full sized and pretty hard. If you are unbothered by a very basic room with limited comfort; this is a great fit.
john
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff were very responsive.
Gordon
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Location
Alejandro
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Basic facilities, but had a beautiful ocean view.
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Well maintained beach front and all sea view rooms. Very well trained and friendly staff. Fabolous onsite restaurant run by a regionally famous Chef. Will definitely return to Hacienda Morelos. Also, very conveniently located with a well stock grocery store steps away.
Robert
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The rooms were rather basic but the setting and location were outstanding and more than made up for it.
Janice
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We absolutely loved our stay! Falling asleep listening to the ocean waves, the incredible view, beach chairs that were always available, super clean, just steps away from a great grocery store with plenty of ready to go options, dive shop on site…everything was wonderful and we loved this little fishing town. We will definitely be back!
Read More
Number of reviews per page
20
40