Hotel Consulado Inn

Nada

Breakfast was good. Rooms were not the most up to date, but were clean. Very friendly and helpful staff.

Roma was clean all the time The staff really nice and the breakfast good .

This Hotel Consulado Inn has free breakfast every day, but one of their evil, female, young front desk staff, refused my 17 year old stepdaughter to eat free breakfast because when I extended our stay for one day, I forgot to add that I had an underage child, and there was a separate, additional fee which I told the evil, front desk employee that I would pay the extra fee later on in the day, the evil front desk female employee made her own decision on the spot, and refused to give me until later on to pay the additional fee, and she took my 17 year old stepdaughter out of the free breakfast that we were getting from day one. Also, I requested to speak to what they call the Coordinator who was in her office about 10 feet away from me, behind the front desk area, and I waited about 7 minutes, and the Coordinator never came out to speak to me to resolve my complaints. The hotel has no A/C at all in the front lobby area, nor in the hotel corridor areas, so it was an uncomfortable hot stay just stepping into the hotel lobby, and then going to your room in the totally hot hotel main areas. The only good thing about this hotel was the rear patio area and their swimming pool area which is next to the patio sitting area, so you can visually supervise your kids while they're in the pool, and for Immigration purposes, the Consulate in Ciudad Juarez, Mexico is about a 10 minute walk. The hotel has a free transportation bus that takes you to your Immigration medical exam.

Dirty hotel and hidden fees

Staff is rude they have hidden fees at property wich is ilegal by mexican law but they don't care, also the instalation is poorly maintained room was dirty definitely not recommended

The staff is very helpful and respectful . Room service every day and is affordable.

Todo bien

Highly recommend if you plan on staying with the embassy just 5 minutes away, in walking distance various restaurants, farmacies, and stores. The staff is incredibly helpful with your needs and accommodations.

Muy bien todo .

At the front desk no one spoke english not even a little. The pool was never cleaned. With the extreme heat we couldn't even take a swim. We were not told about surrounding restaurants , places to go. Was told by other guests. The hotel room was not cleaned properly especially the bathroom

👍

All day the same menu for breakfast

El desayuno muy bueno

Bien si solo vas al consulado, donde sirven el desayuno esta poco higiénico

Just ok for the price

Buen lugar

Las toallas muy mal lavadas, la alfombra muy susia

Everyone is very nice and helpful

Muy buen hotel .