Hotel Los Cocos Chetumal

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8.4
/10
Very Good
403 reviews

What Guests Say About Their Stay

Steve

10.0
/ 10
Despite it's central location, it's very quiet. Wonderful staff and a comfortable bed, although mine had tiny pillows. Wi-Fi in my room was hit and miss but I was at one end of the building. Would definitely stay again.

Ernest

10.0
/ 10
Yes, the room was spotless and fragant. The welcome was amazing and entire staff treated us with great hospitality and warmth. felt like we were honored family members.

Lee

10.0
/ 10
I love the fact that they have a restaurant and offer room service too. I have been coming here for 25 years, and at one time it was the most luxurious hotel in Chetumal Mexico. The staff is always friendly and courteous, and bilingual (Spanish & English) and it's very reasonably priced, especially for families. The center courtyard area has a pool, which has lingers around it, so the kids can play in safety.
In the Area
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Av. Héroes No. 134 Col. Centro, Othón P. Blanco, Estado de Quintana Roo, Mexico, 77000

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Hotel Los Cocos Chetumal is a hotel is located at Othón P. Blanco. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Los Cocos Chetumal

Av. Héroes No. 134 Col. Centro, Othón P. Blanco, Estado de Quintana Roo, Mexico, 77000
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Lobby Hotel Los Cocos Chetumal
Exterior 2 Hotel Los Cocos Chetumal

Discover More About Hotel Los Cocos Chetumal

General


Near Museo de la Ciudad

Location


A stay at Hotel Los Cocos Chetumal places you in the heart of Chetumal, steps from Museo de la Ciudad and 6 minutes by foot from Museum of Maya Culture. This hotel is 17.5 mi (28.2 km) from Lake Bacalar and 0.6 mi (0.9 km) from Palacio de Gobierno.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Museo de la Ciudad - 0.2 km / 0.2 mi
Museum of Maya Culture - 0.5 km / 0.3 mi
Palacio de Gobierno - 1 km / 0.6 mi
Fisherman's Fountain - 1 km / 0.6 mi
Malecón de Chetumal - 1 km / 0.6 mi
Chetumal Ferry Terminal - 1.1 km / 0.7 mi
Palacio Municipal De Othon P. Blanco - 1.1 km / 0.7 mi
Explanada de la Bandera - 1.1 km / 0.7 mi
Lighthouse Museum - 1.6 km / 1 mi
Mega Escultura - 2 km / 1.3 mi
Dos Mulas - 2.7 km / 1.7 mi
Planetarium Yook'ol Kaab - 2.9 km / 1.8 mi
Payo Obispo Zoo - 3 km / 1.9 mi
Santuario del Manati - 4 km / 2.5 mi
Dr. Alfredo Barrera Marin Botanical Garden - 4 km / 2.5 mi

The nearest airports are:
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 3.5 km / 2.2 mi
Corozal (CZH) - 30 km / 18.7 mi

Facilities


Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.

Business Facilities


Featured amenities include a business center, a 24-hour front desk, and luggage storage. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.

Dining


Enjoy a satisfying meal at La palma serving guests of Hotel Los Cocos Chetumal. Wrap up your day with a drink at the bar/lounge.

Rooms


Make yourself at home in one of the 80 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones and irons/ironing boards, and housekeeping is provided daily.

All facilities in Hotel Los Cocos Chetumal

Swimming Pool Hotel Los Cocos Chetumal
Swimming Pool
Functional Hall Hotel Los Cocos Chetumal
Functional Hall
Common Space Hotel Los Cocos Chetumal
Common Space
Lobby Hotel Los Cocos Chetumal
Lobby
Exterior Hotel Los Cocos Chetumal
Exterior

General

  • Banquet
  • Parking

Accessibilty

  • Disabled access friendly
  • Accessible parking

Hotel Services

  • Luggage storage
  • 24-hour Receptionist

Things to Do

  • Outdoor pool

Connectivity

  • Free WiFi

Public Facilities

  • Safety deposit box

Business Facilities

  • Business facilities

Nearby Facilities

  • Gift shop

Accommodation Policy & General Information in Hotel Los Cocos Chetumal

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Hotel Los Cocos Chetumal
80
Number of floors in Hotel Los Cocos Chetumal
2
Another facilities in Hotel Los Cocos Chetumal
Banquet, Disabled access friendly, Accessible parking, Luggage storage, 24-hour Receptionist

Frequently asked question in Hotel Los Cocos Chetumal

What are available facilities at Hotel Los Cocos Chetumal?
There are top facilites at Hotel Los Cocos Chetumal such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Los Cocos Chetumal?
The standard check-in time at Hotel Los Cocos Chetumal is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Hotel Los Cocos Chetumal?
Hotel Los Cocos Chetumal is a 3.0-star hotel.
How many floors does Hotel Los Cocos Chetumal have?
Hotel Los Cocos Chetumal has 2 floors.
How many rooms are available at Hotel Los Cocos Chetumal?
Hotel Los Cocos Chetumal has 80 rooms in total.
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More Reviews from Other Guests in Hotel Los Cocos Chetumal

8.4
Very Good
From 403 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

9.0

Service and Facilites

8.6

Sort by
Most Relevant
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Traveler Reviews Hotel Los Cocos Chetumal

Number of reviews per page
20
40
Top reviews
Chris
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Nice hotel , our goto when in Chet . Excellent pool .
Steve
icon-
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Despite it's central location, it's very quiet. Wonderful staff and a comfortable bed, although mine had tiny pillows. Wi-Fi in my room was hit and miss but I was at one end of the building. Would definitely stay again.
Michael
icon-with Partner
with Partner
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Wasn’t impressed with the bathroom in our particular room. Beds were comfortable though.
Ebony
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The room was clean and the staff was very friendly and helpful. However, the bathroom is very small. The shower entrance is very small. To get towels for the pool you need to leave an ID and when you return the towels you get back your ID. I only had my passport and i didnt feel comfortable leaving my passport so I didn't get any towels.
Read More
Lilian
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

I reserved a Premier Room, and although we were informed upon arrival that we could check in early because rooms were available, the condition of the room fell far below expectations. The bathroom tub was not draining properly, so we had to contact the front desk for maintenance to come and address the issue. The bathroom door was also a major problem it wouldn’t close, and if you applied a bit too much pressure, it would jam completely, leaving the person inside unable to get out without someone else pushing it open from the outside. The in-room amenities were also disappointing. The iron did not work at all, and the ironing board was in very poor condition, covered in burn marks and looking extremely worn out. To add to the overall experience, the staff in the parking lot were not courteous and did not provide the level of service we’ve come to expect over the years. I have stayed at Los Cocos many times, but this visit has been the most disappointing by far. Sadly, based on this experience, it will likely be my last stay.
Read More
Rory
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Yes
Ernest
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Yes, the room was spotless and fragant. The welcome was amazing and entire staff treated us with great hospitality and warmth. felt like we were honored family members.
Sofia
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Yes the Breakfast menu was fresh and the parking was safe and easy.
Kennon
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

It was a good “go to” stay.
edelmira
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The staff very nice
Carlos
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Was perfect
Carlos
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Best hotel ever
Donn
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The room was espacios, comfortable bed but not pillows. Bathroom can use an up grade and need some maintenance. Tv stream had some problems for a couple of days, all in all was an ok place for us to use as a base for traveling around Chetumal.
Robert
2.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Each morning had someone chipping away concrete or something next door....IMPOSSIBLE TO SLEEP and no hot water for shower....NEVER AGAIN
Luis
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Awesome
Dimas
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Great!
Robyn
icon-Leisure
Leisure
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Staff was not friendly and gave poor service
Marsha
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Property was clean and maintained.
Leina
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Excelente Service.
Lee
icon-
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

I love the fact that they have a restaurant and offer room service too. I have been coming here for 25 years, and at one time it was the most luxurious hotel in Chetumal Mexico. The staff is always friendly and courteous, and bilingual (Spanish & English) and it's very reasonably priced, especially for families. The center courtyard area has a pool, which has lingers around it, so the kids can play in safety.
Read More
Number of reviews per page
20
40

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Book Your Stay Now
Others 4 Hotel Los Cocos Chetumal

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 403 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

9.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Los Cocos Chetumal

Number of reviews per page
20
40
Top reviews
Chris
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Nice hotel , our goto when in Chet . Excellent pool .
Steve
icon-
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Despite it's central location, it's very quiet. Wonderful staff and a comfortable bed, although mine had tiny pillows. Wi-Fi in my room was hit and miss but I was at one end of the building. Would definitely stay again.
Michael
icon-with Partner
with Partner
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Wasn’t impressed with the bathroom in our particular room. Beds were comfortable though.
Ebony
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The room was clean and the staff was very friendly and helpful. However, the bathroom is very small. The shower entrance is very small. To get towels for the pool you need to leave an ID and when you return the towels you get back your ID. I only had my passport and i didnt feel comfortable leaving my passport so I didn't get any towels.
Read More
Lilian
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

I reserved a Premier Room, and although we were informed upon arrival that we could check in early because rooms were available, the condition of the room fell far below expectations. The bathroom tub was not draining properly, so we had to contact the front desk for maintenance to come and address the issue. The bathroom door was also a major problem it wouldn’t close, and if you applied a bit too much pressure, it would jam completely, leaving the person inside unable to get out without someone else pushing it open from the outside. The in-room amenities were also disappointing. The iron did not work at all, and the ironing board was in very poor condition, covered in burn marks and looking extremely worn out. To add to the overall experience, the staff in the parking lot were not courteous and did not provide the level of service we’ve come to expect over the years. I have stayed at Los Cocos many times, but this visit has been the most disappointing by far. Sadly, based on this experience, it will likely be my last stay.
Read More
Rory
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Yes
Ernest
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Yes, the room was spotless and fragant. The welcome was amazing and entire staff treated us with great hospitality and warmth. felt like we were honored family members.
Sofia
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Yes the Breakfast menu was fresh and the parking was safe and easy.
Kennon
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

It was a good “go to” stay.
edelmira
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The staff very nice
Carlos
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Was perfect
Carlos
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Best hotel ever
Donn
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The room was espacios, comfortable bed but not pillows. Bathroom can use an up grade and need some maintenance. Tv stream had some problems for a couple of days, all in all was an ok place for us to use as a base for traveling around Chetumal.
Robert
2.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Each morning had someone chipping away concrete or something next door....IMPOSSIBLE TO SLEEP and no hot water for shower....NEVER AGAIN
Luis
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Awesome
Dimas
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Great!
Robyn
icon-Leisure
Leisure
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Staff was not friendly and gave poor service
Marsha
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Property was clean and maintained.
Leina
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Excelente Service.
Lee
icon-
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

I love the fact that they have a restaurant and offer room service too. I have been coming here for 25 years, and at one time it was the most luxurious hotel in Chetumal Mexico. The staff is always friendly and courteous, and bilingual (Spanish & English) and it's very reasonably priced, especially for families. The center courtyard area has a pool, which has lingers around it, so the kids can play in safety.
Read More
Number of reviews per page
20
40